Shelby B.
SB
Shelby B.
VP of Customer Success
Mid-Market (51-1000 emp.)
"Good value for an all-around solution"
4/5
What do you like best about Trainn?

I appreciate having a single tool that integrates content creation, management, and hosting capabilities. The platform is clean and intuitive, making content creation and editing a seamless experience. My team values the Trainn Support team's prompt and helpful assistance during our onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Trainn has a handful of product limitations which we have needed to work around.

-Structural limitations: Course hierarchy restricted to single level

-User/learner management limitations: Limited dynamic filtering capabilities

-Default settings: Certain default configurations are not ideal or applicable I.e. clip splitting

-Inconsistencies: Occasional bugs or network errors that occur during usage Review collected by and hosted on G2.com.

Desislava M.
DM
Desislava M.
Customer Success Manager
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great tool and excellent support"
5/5
What do you like best about Trainn?

Trainn is a simplistic yet powerful tool that focuses on the most necessary features for creating engaging videos. It’s user-friendly and includes everything you need to highlight specific parts effectively. We use it for creating "how-to" videos for our users.

From the start, I’ve been impressed with the Trainn team - their communication is excellent, and they’re always quick, helpful, and ready to assist. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

The voiceover can sometimes sound a bit strange and robotic on certain words, but I understand this is a common limitation with tools like this. Additionally, I wish there were more flexibility in spotlighting different elements within the same scene and the ability to zoom in and out multiple times in one scene.

That said, these are minor issues, and overall, the tool is excellent for its purpose. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Super helpful for Customer Enablement"
4.5/5
What do you like best about Trainn?

The number of use cases that Trainn supports makes it the only tool that product and customer success teams need for customer education. It can create walkthrough videos, voice-over videos, guides, and manuals. You can even upload videos from local and easily rearrange them. They have easy access to customer support and clarify questions over Slack. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

The editor has some niggles. Sometimes, the editor creates delays between the blocks of videos and needs some ironing out, which could benefit from smart refinement. Review collected by and hosted on G2.com.

Vimal  K.
VK
Vimal K.
Senior CSE
Mid-Market (51-1000 emp.)
"Amazing experience"
4.5/5
What do you like best about Trainn?

Nice features, no lagging, quick support Review collected by and hosted on G2.com.

What do you dislike about Trainn?

As of now, there is nothing to dislike in terms of functioning. Review collected by and hosted on G2.com.

Daniel W.
DW
Daniel W.
Associate Security Consultant
Small-Business (50 or fewer emp.)
"Efficient and effective"
4.5/5
What do you like best about Trainn?

It makes the creation of training videos a lot faster and easier. In particular, the auto creation of the supporting text is a huge time saver. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Can be a little fiddly in some situations. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Ease of Usage"
4/5
What do you like best about Trainn?

It's easy to work on to create specific feature videos Review collected by and hosted on G2.com.

What do you dislike about Trainn?

I haven't found and yet and hence cannot say Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Super-easy to use and great UI experience"
4/5
What do you like best about Trainn?

A very self-explanatory product, can gauge the features in just a few mins. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Took a little time to setup courses while building it, but got a hang of it because of the responsive team. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great for Customer Onboarding"
4.5/5
What do you like best about Trainn?

I've been using Trainn for creating customer onboarding guides and videos, and I must say, it's a great tool. The team behind Trainn is always one step ahead, swiftly adding features I didn't even realize I needed. Because of its effectiveness and great support, I highly recommend Trainn to anyone looking for an efficient onboarding solution. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

While I've encountered a few bugs, the response time for fixes has been incredibly fast. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Transitioning Between Learning Management Systems"
4/5
What do you like best about Trainn?

We have been transitioning over to Trainn for the last month or so. The ease of use for content creation and AI voice availability allows for creation anywhere in any environment. The videos are easy to assign to your learners and are easy to access. The support team has made this transition extremely smooth and gone above and beyond to get us set up and rolling. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

The only downside we have encountered so far is the lack of version history. Review collected by and hosted on G2.com.

PK
Pradeep K.
Small-Business (50 or fewer emp.)
"Customer Onboarding made easy"
4.5/5
What do you like best about Trainn?

I love the interface of the dashboard so far. We have been using multiple platforms for customer Onboarding, partner training, and for help guides. But, Trainn includes all these features under the same platform. We can able to set up customer Onboarding, Partner Training, and Video Help center, which are great! Recently, they have launched Zing where we can able to edit and share tutorial videos easily. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

At the moment, I don't see any downsides of the platform, maybe the customer support can be improved. Review collected by and hosted on G2.com.