--- title: Trainn Reviews meta\_title: 'Trainn Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Trainn works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 74 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Trainn Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Trainn but has limited features. Are you part of the Trainn team? [Upgrade your plan](https://my.g2.com/guider-labs-inc-trainn/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale. Our All-in-one customer education platform features: Content Authoring Hub: Create professional training content in minutes - from product demo videos to interactive walkthroughs, without any technical expertise Branded Knowledge Base: Reduce support tickets with a self-serve help center featuring intelligent search and role-based content personalization No-Code LMS: Scale customer training with a branded academy that delivers personalized learning paths, driving product adoption and retention In-app Tutorials: Embed help videos and guides directly inside your product so customers get instant answers without leaving their workflow Looking for a modern solution to your customer's training needs? Try https://trainn.co/ * * * Seller [Guider Labs](https://www.g2.com/sellers/guider-labs) Discussions [Trainn Community](https://www.g2.com/products/guider-labs-inc-trainn/discuss) Languages Supported Arabic, Bengali, Czech, Danish, German, English, French, Hebrew, Hindi, Hungarian, Italian, Japanese, Kannada, Korean, Malayalam, Marathi, Malay, Dutch, Polish, Portuguese, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Vivekanandhan Natarajan Show More ## Pricing Pricing provided by Trainn. ### Launch $2,400.00 3 Users Per Year ### Scale $10,000.00 5 Users Per Year [ View More Pricing Information ](https://www.g2.com/products/guider-labs-inc-trainn/pricing) ## Top-Rated Alternatives [ ![Scribe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scribe") Scribe 4.8/5(922) ](https://www.g2.com/products/scribe/reviews) [ ![Learn:Up](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Learn:Up") Learn:Up 4.4/5(622) ](https://www.g2.com/products/learn-up/reviews) [ ![Loom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Loom") Loom 4.7/5(2,413) ](https://www.g2.com/products/atlassian-loom/reviews) [ View All Alternatives ](https://www.g2.com/products/guider-labs-inc-trainn/competitors/alternatives) ## User Insights Average based on 74 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Trainn Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WellSaid Studio ](https://www.g2.com/products/wellsaid-studio/reviews) Show More ![Shambhavi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shambhavi P.") SP Shambhavi P. User Researcher Mid-Market (51-1000 emp.) 7/5/2022 "Awesome service and great product" 5/5 What do you like best about Trainn? The best product in the market. We started using Trainn few months ago, it has great features. After a lot of research, we chose Trainn as this is very handy and customizable. The support and help we got from the team are simply commendable. Review collected by and hosted on G2.com. What do you dislike about Trainn? Nothing to dislike. All our concerns and requests are taken care of by Trainn team. They are very cooperative. Review collected by and hosted on G2.com. Recommendations to others considering Trainn: Trainn is highly recommended Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? We are creating our tutorial video with the help of Trainn and also developing our academy. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Mid-Market (51-1000 emp.) 8/29/2022 "Trainn for Training & Development" 5/5 What do you like best about Trainn? Pros: 1. Easy to update videos once recorded 2. Easy to record videos 3. Easy to edit and annotate videos 4. UI and UX are very simple to understand and use Review collected by and hosted on G2.com. What do you dislike about Trainn? Cons: There aren't many as such. It does what it says pretty well Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? We user Trainn for Product Training, HR onboarding and Customer training Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vinay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay S.") VS Vinay S. Senior CSM Small-Business (50 or fewer emp.) 4/19/2022 "Great tool for creating customer paths" 5/5 What do you like best about Trainn? We really enjoyed the experience of building the Wingman academy and creating customer paths to help with their onboarding using trainn. The ease of use and simplicity of the tool helps trainn stand out Review collected by and hosted on G2.com. What do you dislike about Trainn? Nothing as such, the trainn team is super flexible and very helpful Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Creating onboarding journeys to make our customer engagement during the trial phase and for any new users a seamless experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Trevor H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor H.") TH Trevor H. Founder Small-Business (50 or fewer emp.) 4/21/2022 "Fast way to make and manage product videos" 4.5/5 What do you like best about Trainn? How fast it is to make videos. Great at solving for a very common problem when creating and managing a product with a small team. Review collected by and hosted on G2.com. What do you dislike about Trainn? Still has a few minor bugs due to the early stage of the business but I was able to work around them with the help of support. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Creating new product welcome and walkthrough videos for quickly educating new users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sebastian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastian S.") SS Sebastian S. Team Lead - Product Small-Business (50 or fewer emp.) 4/15/2022 "Best tool for Product adoption" 4.5/5 What do you like best about Trainn? With detailed videos, Users can learn and start to use the SaaS product within minutes and without any support. The majority of how-to queries from users will be solved. Academy feature will be more useful for users as well as employees. Review collected by and hosted on G2.com. What do you dislike about Trainn? Need more options for integrations. The publish timing taken for videos can be reduced. All features are free to trial for particular days will be more useful. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Majorly for user onboarding. Videos which are created with Trainn help our new employees to understand our platform better. Our customers clearly understand the platform features with videos. Review collected by and hosted on G2.com. Show More 4/20/2022 Validated ReviewerSource: Organic ![Aashish K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashish K.") AK Aashish K. Director of Marketing Small-Business (50 or fewer emp.) 4/27/2022 "Extremely effective & very simple to use! (Very supportive team as well)" 5/5 What do you like best about Trainn? I've been using Trainn for quite sometime now. I used it to create a simple walkthrough video of our SaaS platform. The simplicity of this app stand out. Review collected by and hosted on G2.com. What do you dislike about Trainn? Would like a feature where one can upload an audio file and make relevant cuts in the platform. Also, would like a feature to make sure that no two walkthroughs are the same. Something innovative with new strokes or new ways to reach the next screen would be nice. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Product walkthrough. Didn't have to rely on someone to create the video for me. I was able to do it myself. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vivek K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek K.") VK Vivek K. Founder Mid-Market (51-1000 emp.) 5/19/2022 "Picture perfect for product training - for internal and external audience" 4.5/5 What do you like best about Trainn? They have made sure that creating video is low friction - Everyone can create and publish content in less than 2 mins. Devs, PMs, Marekters - everyone uses it at iZooto to create and publish videos for the internal wiki. Review collected by and hosted on G2.com. What do you dislike about Trainn? Nothing so far. It just works and works exactly as promised. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? 2 problems - - Documentation is not easy for everyone. Neither creation nor consumption. Videos + trainn solve that - Sharing YouTube video link is tricky. YouTube recommends vidoes of other players. Trainn fixes that. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Gokul Raj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gokul Raj K.") GK Gokul Raj K. Growth Project Manager Mid-Market (51-1000 emp.) 5/4/2022 "Great tool for Product walkthrough!" 4.5/5 What do you like best about Trainn? - Easy and simple video creation process - Extremely user-friendly - Simple and neat UI - Exceptional Customer Support Review collected by and hosted on G2.com. What do you dislike about Trainn? Nothing thus far. I just felt the analytics can be much better. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? - Trainn has replaced our manual efforts on product demos - It has helped a lot in our new peer onboarding & induction process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SN sahish n. Customer Success Manager Mid-Market (51-1000 emp.) 6/21/2022 "Train App is good" 4.5/5 What do you like best about Trainn? the video can be modified by any slides and also can insert a image Review collected by and hosted on G2.com. What do you dislike about Trainn? Its Hangs at the time of publishing the trainn video Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? This will give the customer or client to clear understanding of the front-end navigation of the product and end-to-end knowledge/steps to be followed for each features of the product Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/12/2022 "Hassle Free & To Point" 5/5 What do you like best about Trainn? The flow was to point and effortless. Wiki and video tutorials helped in getting started, can immediately get the context of what I'll be getting after the videos are generated. Review collected by and hosted on G2.com. What do you dislike about Trainn? Nothing thus far. Felt like the academy feature won't be of fullest use to someone that's working on personal projects. That's just me, feel free to neglect this anyway. Review collected by and hosted on G2.com. Recommendations to others considering Trainn: Check out their image to video generator. Easily beats anything equivalent on product hunt. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Much easier compared to my previous uses - Adobe after effects, Premiere Pro, and Renderforest. Converting media (images, deck, audio) to videos in 2 - 5 min is very much solving my day to day inefficiencies Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Trainn. ### Launch $2,400.00 3 Users Per Year ### Scale $10,000.00 5 Users Per Year ### Enterprise $39,900.00 25 Users Per Year [ View More Pricing Information ](https://www.g2.com/products/guider-labs-inc-trainn/pricing) Trainn Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3b73013e243ea3ed9f50342fe35512bf/scribe%282%29.png "Product Avatar Image") Scribe 4.8/5(922) [ Compare Now ](https://www.g2.com/compare/scribe-vs-guider-labs-inc-trainn) ##### ##### Trainn Features Platform Basics Third-Party Integration Multiple Content Types Mobility Training & Learning Self-paced Content Creation Content Storage and Management Data & Analytics Visualization Learner tracker Analytics [ View More Features ](https://www.g2.com/products/guider-labs-inc-trainn/features) ##### Categories on G2 [Video Communications](https://www.g2.com/categories/video-communications)[Customer Education](https://www.g2.com/categories/customer-education)[Work Instructions](https://www.g2.com/categories/work-instructions) ##### Explore More [What live chat tools do you actually use](https://www.g2.com/discussions/what-live-chat-tools-do-you-actually-rely-on)[What's the best cloud service for internal projects](https://www.g2.com/discussions/what-s-the-best-cloud-service-for-internal-projects)[What is the best remote support software for customer service teams?](https://www.g2.com/discussions/what-is-the-best-remote-support-software-for-customer-service-teams) [What contractor payment tools cut down payment processing time for teams where each payment used to take 30 minutes and require double checking?](https://www.g2.com/discussions/what-contractor-payment-tools-cut-down-payment-processing-time-for-teams-where-each-payment-used-to-take-30-minutes-and-require-double-checking)[What shopping cart software is cheap but reliable and works well with WordPress and Stripe for a small store that does not want to over-engineer its stack?](https://www.g2.com/discussions/what-shopping-cart-software-is-cheap-but-reliable-and-works-well-with-wordpress-and-stripe-for-a-small-store-that-does-not-want-to-over-engineer-its-stack)[Pros and Cons Details](https://www.g2.com/products/guider-labs-inc-trainn/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)