--- title: Trainn Reviews meta\_title: 'Trainn Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Trainn works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 74 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Trainn Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Trainn but has limited features. Are you part of the Trainn team? [Upgrade your plan](https://my.g2.com/guider-labs-inc-trainn/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale. Our All-in-one customer education platform features: Content Authoring Hub: Create professional training content in minutes - from product demo videos to interactive walkthroughs, without any technical expertise Branded Knowledge Base: Reduce support tickets with a self-serve help center featuring intelligent search and role-based content personalization No-Code LMS: Scale customer training with a branded academy that delivers personalized learning paths, driving product adoption and retention In-app Tutorials: Embed help videos and guides directly inside your product so customers get instant answers without leaving their workflow Looking for a modern solution to your customer's training needs? Try https://trainn.co/ * * * Seller [Guider Labs](https://www.g2.com/sellers/guider-labs) Discussions [Trainn Community](https://www.g2.com/products/guider-labs-inc-trainn/discuss) Languages Supported Arabic, Bengali, Czech, Danish, German, English, French, Hebrew, Hindi, Hungarian, Italian, Japanese, Kannada, Korean, Malayalam, Marathi, Malay, Dutch, Polish, Portuguese, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Vivekanandhan Natarajan Show More ## Pricing Pricing provided by Trainn. ### Launch $2,400.00 3 Users Per Year ### Scale $10,000.00 5 Users Per Year [ View More Pricing Information ](https://www.g2.com/products/guider-labs-inc-trainn/pricing) ## Top-Rated Alternatives [ ![Scribe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scribe") Scribe 4.8/5(921) ](https://www.g2.com/products/scribe/reviews) [ ![Learn:Up](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Learn:Up") Learn:Up 4.4/5(622) ](https://www.g2.com/products/learn-up/reviews) [ ![Loom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Loom") Loom 4.7/5(2,413) ](https://www.g2.com/products/atlassian-loom/reviews) [ View All Alternatives ](https://www.g2.com/products/guider-labs-inc-trainn/competitors/alternatives) ## User Insights Average based on 74 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Trainn Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WellSaid Studio ](https://www.g2.com/products/wellsaid-studio/reviews) Show More ![Priyanshu A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanshu A.") PA Priyanshu A. Marketer Small-Business (50 or fewer emp.) 12/1/2022 "Trainn is perhaps one of the the easiest tools out there to create exceptional product tutorials" 5/5 What do you like best about Trainn? Definitely, the ease of use makes it a great tool for anyone working in marketing or customer-facing roles. The entire automatically gets converted to slides based on the actions you perform. Editing features are concise yet extremely helpful. Another great thing is the auto-generated text-to-speech available in different languages, tones, and voices. Sometimes all it takes is 10 minutes for me to complete a video! Review collected by and hosted on G2.com. What do you dislike about Trainn? There's nothing much to dislike really. Very rarely, the video doesn't render on preview and we have to do the whole thing again which is a hassle but given how easy it is to edit, it doesn't feel like much work. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? We wanted to make videos with easy text-to-voice conversion. Trainn's voiceovers sound extremely natural and it's really as simple as typing out the script slide-by-slide. And given the volume of videos we create, Trainn's ease of use makes it possible for us to publish user-ready videos in minutes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![David A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David A.") DA David A. Operations Manager Small-Business (50 or fewer emp.) 1/10/2023 "Trainn is a great productivity tool." 5/5 What do you like best about Trainn? Trainn has been an excellent tool for my team and me to create training videos and walkthroughs of the essential processes within our company. There are some competitors out there, but they don't necessarily compare. I enjoy the ability that Trainn has a free plan and appreciate the great support and communication I have received when encountering an issue. While the free plan is limited, it is packed with features that make it a great tool. Review collected by and hosted on G2.com. What do you dislike about Trainn? At this time, there is no real downside to Trainn. There is a tiny learning curve to make videos, but once you learn it is a piece of cake! Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Employee training, onboarding, and continued education has made this a game changer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Abhinav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhinav K.") AK Abhinav K. Senior Consultant Mid-Market (51-1000 emp.) 11/9/2022 "Trainn is a one of the best tool to create walkthrough video. Sharing and publishing is super easy." 4/5 What do you like best about Trainn? Trainn video helped us in creating walkthrough videos in minutes. It is quick and very easy to adapt. Video can be split into multiple chapters which benefits end-user to find the right content in a shorter time. As we, Increff is expanding in multiple geographies, it is easy to make videos in multi-languages along with voiceover. Apart from the features, Trainn team support is incredible. Review collected by and hosted on G2.com. What do you dislike about Trainn? Some of the features are at a basic level, but Trainn team is taking our feedback and incorporating it into their tool. Analytics is one of the major areas where the Trainn team can work on. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Our primary use case was to create Walk-through / Training videos of Merchandising Solutions and WMS tool for our clients. It is very simple to make videos on the Trainn application. As we are into Saas products, we keep evolving our UI/UX. It is very handy to make changes in the videos. Moreover, Trainn also helps in sharing release notes with our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PS Preeti S. Media Production Mid-Market (51-1000 emp.) 5/3/2023 "Helped a Client With Tutorial Creation & Guide" 4.5/5 What do you like best about Trainn? We worked with a software development company and they were using the tool to create onboarding and operational videos for their SaaS. It was a great experience in using this. Review collected by and hosted on G2.com. What do you dislike about Trainn? Being the mentor there, I personally had to learn all the nitty-gritty of this tool and there is a bit of a learning curve which can be improved if they focus on their dashboard and user interface. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? It is an effective solution to create walkthrough videos for tools and also the onboarding phase for product users. Being a robus tool makes it quite a good fit for other functionalities too. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nicole E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole E.") NE Nicole E. Software Training Specialist Mid-Market (51-1000 emp.) 11/30/2022 "Trainn offers a user friendly experience that is presentable and professional." 5/5 What do you like best about Trainn? It is easy to create training videos for my customers and to present them as courses / academies for a Hybrid training experience. I have my customers learn from Trainn before we meet, and then we practice using my company's software together through Zoom. Review collected by and hosted on G2.com. What do you dislike about Trainn? The voices are too robotic for my preferences, but I am happy that I can record my own voice/video while I share my screen to add a personal touch for my customers. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? By utilizing Trainn, I am able to free up time during the day to support customers, instead of training them. They videos are a great resource, and I love that I can upload all of my training materials (PDFs, links, etc). It is easy to update courses/academys if I need to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chirag P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag P.") CP Chirag P. Senior Marketing Manager - Special Projects Information Technology and Services Mid-Market (51-1000 emp.) 10/31/2022 "No Fuss Platform So You Can Focus On The Quality Of Your Training" 5/5 What do you like best about Trainn? Their support team is highly proactive, and has helped us in getting started with the vision of building the WebEngage Academy. It is perfect for marketing teams that do not currently have a customer education team onboard. Review collected by and hosted on G2.com. What do you dislike about Trainn? The platform has some rough edges, which are proactively being solved by the Trainn team. No complaints there. While the best training programs in the world club high-quality content with creativity, the flexibility for the latter is somewhere missing. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Trainn is helping us solve for the biggest painpoint for any SaaS company - customer education. While most brands resort to pre-recorded videos and in-person training, it is not scalable. Trainn has helped us create an Academy where we can not only train but also certify and create a pool of talent that is readily available for hire! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sathya N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sathya N.") SN Sathya N. Small-Business (50 or fewer emp.) 5/30/2023 "Super simple to keep onboarding videos updated" 3.5/5 What do you like best about Trainn? Engaging video tutorials, personalized training, and multi-language support. Trainn simplifies customer education and onbaording. Review collected by and hosted on G2.com. What do you dislike about Trainn? Limited customization options for the user interface and the need for more integrations with external tools. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Trainn solves the challenges of scaling customer education, reducing time-to-value, and improving product adoption. It benefits us by streamlining onboarding, delivering personalized training, and increasing customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KD Keren D. Implementation Engineer Mid-Market (51-1000 emp.) 11/23/2022 "Excellent Product" 5/5 What do you like best about Trainn? It is helpful for the user to demonstrate the platform more clearly rather than making the process flow in a document, the Robotic voice explanation will be beneficial for the learner to understand the flow. The learner could be created, certificate could be issued at the end of assignments. Review collected by and hosted on G2.com. What do you dislike about Trainn? Nothing, this product is excellent. Obisouvously editing process will take time, but the output will satisfy. Excellent product, user friendly. Found no bugs...... Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Video Documentation of the process is highly required, making demo documentation is crucial, and we could do all these things in the trainn platform. Even a certificate could be issued at the end of the assessment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SR Subbu Venkatraman R. Customer Success Manager Mid-Market (51-1000 emp.) 8/23/2022 "Simple, easy to use tool for all your Help/Product Videos" 5/5 What do you like best about Trainn? Unilimted number of creators. We have onboarded our Entire Product, Pre sales ,Customer Support and implementaion team in the tool. Simple, intutive interface. Powerful edit options. Product is adding lot of new features to meet our growing needs. A wonderful support team who always help you quickly. Review collected by and hosted on G2.com. What do you dislike about Trainn? For Marketing, We may have to rely on some other platform for running live webinar. Hope to see those Marketing focused features in a couple years in this tool. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Product training for Customers. As an Enterprise targeted product with a significant learning curve, We have to continously train the new users and exisitng users for the smoother adoption. Trainn videos acts as a first level help guide for users. Users can learn by themselves at any point of time which offers a smoother experience to them. Video is million times better than product guide texts. Also the option to change the Voice over accent and the subtitle feature help us to cater our Global customers in a better way. We have now started creating videos for internal training and knowledge management as well Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/2/2023 "Great video recording application for building academy" 5/5 What do you like best about Trainn? The interface is very easy to understand and also has the option to use the plugin to record videos instead of only accessing through the website. Review collected by and hosted on G2.com. What do you dislike about Trainn? There's nothing as of now, if there's anything at all, will reach out then. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Helps product users to understand the features easily. Solves problems where if the user does not have time for a call. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Trainn. ### Launch $2,400.00 3 Users Per Year ### Scale $10,000.00 5 Users Per Year ### Enterprise $39,900.00 25 Users Per Year [ View More Pricing Information ](https://www.g2.com/products/guider-labs-inc-trainn/pricing) Trainn Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3b73013e243ea3ed9f50342fe35512bf/scribe%282%29.png "Product Avatar Image") Scribe 4.8/5(921) [ Compare Now ](https://www.g2.com/compare/scribe-vs-guider-labs-inc-trainn) ##### ##### Trainn Features Platform Basics Third-Party Integration Multiple Content Types Mobility Training & Learning Self-paced Content Creation Content Storage and Management Data & Analytics Visualization Learner tracker Analytics [ View More Features ](https://www.g2.com/products/guider-labs-inc-trainn/features) ##### Categories on G2 [Video Communications](https://www.g2.com/categories/video-communications)[Customer Education](https://www.g2.com/categories/customer-education)[Work Instructions](https://www.g2.com/categories/work-instructions) ##### Explore More [Which vendor offers real-time audience engagement features?](https://www.g2.com/discussions/which-vendor-offers-real-time-audience-engagement-features)[What freelance platforms maintain consistent performance and contractor quality as a company grows its use from a few hires to hundreds of engagements a year?](https://www.g2.com/discussions/what-freelance-platforms-maintain-consistent-performance-and-contractor-quality-as-a-company-grows-its-use-from-a-few-hires-to-hundreds-of-engagements-a-year)[Best Project Management Software](https://www.g2.com/discussions/which-project-management-software-are-teams-using-in-2025) [What earned wage access software is the most reliable for ensuring hourly workers actually get same-day access to wages without processing failures during peak payroll periods?](https://www.g2.com/discussions/what-earned-wage-access-software-is-the-most-reliable-for-ensuring-hourly-workers-actually-get-same-day-access-to-wages-without-processing-failures-during-peak-payroll-periods)[Which business entertainment services offer clear expectations and verified reviews without complex implementation?](https://www.g2.com/discussions/which-business-entertainment-services-offer-clear-expectations-and-verified-reviews-without-complex-implementation)[Pros and Cons Details](https://www.g2.com/products/guider-labs-inc-trainn/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)