--- title: Trainn Reviews meta\_title: 'Trainn Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Trainn works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 74 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Trainn Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Trainn but has limited features. Are you part of the Trainn team? [Upgrade your plan](https://my.g2.com/guider-labs-inc-trainn/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale. Our All-in-one customer education platform features: Content Authoring Hub: Create professional training content in minutes - from product demo videos to interactive walkthroughs, without any technical expertise Branded Knowledge Base: Reduce support tickets with a self-serve help center featuring intelligent search and role-based content personalization No-Code LMS: Scale customer training with a branded academy that delivers personalized learning paths, driving product adoption and retention In-app Tutorials: Embed help videos and guides directly inside your product so customers get instant answers without leaving their workflow Looking for a modern solution to your customer's training needs? Try https://trainn.co/ * * * Seller [Guider Labs](https://www.g2.com/sellers/guider-labs) Discussions [Trainn Community](https://www.g2.com/products/guider-labs-inc-trainn/discuss) Languages Supported Arabic, Bengali, Czech, Danish, German, English, French, Hebrew, Hindi, Hungarian, Italian, Japanese, Kannada, Korean, Malayalam, Marathi, Malay, Dutch, Polish, Portuguese, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Vietnamese, Chinese (Simplified) Solution Type Best-of-Breed Overview by Vivekanandhan Natarajan Show More ## Pricing Pricing provided by Trainn. ### Launch $2,400.00 3 Users Per Year ### Scale $10,000.00 5 Users Per Year [ View More Pricing Information ](https://www.g2.com/products/guider-labs-inc-trainn/pricing) ## Top-Rated Alternatives [ ![Scribe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scribe") Scribe 4.8/5(921) ](https://www.g2.com/products/scribe/reviews) [ ![Learn:Up](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Learn:Up") Learn:Up 4.4/5(622) ](https://www.g2.com/products/learn-up/reviews) [ ![Loom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Loom") Loom 4.7/5(2,413) ](https://www.g2.com/products/atlassian-loom/reviews) [ View All Alternatives ](https://www.g2.com/products/guider-labs-inc-trainn/competitors/alternatives) ## User Insights Average based on 74 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Trainn Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WellSaid Studio ](https://www.g2.com/products/wellsaid-studio/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/25/2025 "Super helpful for Customer Enablement" 4.5/5 What do you like best about Trainn? The number of use cases that Trainn supports makes it the only tool that product and customer success teams need for customer education. It can create walkthrough videos, voice-over videos, guides, and manuals. You can even upload videos from local and easily rearrange them. They have easy access to customer support and clarify questions over Slack. Review collected by and hosted on G2.com. What do you dislike about Trainn? The editor has some niggles. Sometimes, the editor creates delays between the blocks of videos and needs some ironing out, which could benefit from smart refinement. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Trainn is the only video tool we use for customer onboarding, prospecting, product adoption and help. Managing a product that has a deep learning curve, Trainn helps our customers adopt to our platform better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vimal K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vimal K.") VK Vimal K. Senior CSE Mid-Market (51-1000 emp.) 7/8/2025 "Amazing experience" 4.5/5 What do you like best about Trainn? Nice features, no lagging, quick support Review collected by and hosted on G2.com. What do you dislike about Trainn? As of now, there is nothing to dislike in terms of functioning. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? It is helping us in building outr academy. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: G2 invite ![Daniel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel W.") DW Daniel W. Associate Security Consultant Small-Business (50 or fewer emp.) 3/4/2025 "Efficient and effective" 4.5/5 What do you like best about Trainn? It makes the creation of training videos a lot faster and easier. In particular, the auto creation of the supporting text is a huge time saver. Review collected by and hosted on G2.com. What do you dislike about Trainn? Can be a little fiddly in some situations. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? We need to supply easy to understand for a comprehensive product with some deep features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 12/3/2024 "Ease of Usage" 4/5 What do you like best about Trainn? It's easy to work on to create specific feature videos Review collected by and hosted on G2.com. What do you dislike about Trainn? I haven't found and yet and hence cannot say Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Customer Communication - in terms of how can they best utilize my platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 9/18/2024 "Super-easy to use and great UI experience" 4/5 What do you like best about Trainn? A very self-explanatory product, can gauge the features in just a few mins. Review collected by and hosted on G2.com. What do you dislike about Trainn? Took a little time to setup courses while building it, but got a hang of it because of the responsive team. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Helping the customers understand our product in a more elaborated way - we can directly teach users our features and have a smooth learning & training process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/2/2024 "Great for Customer Onboarding" 4.5/5 What do you like best about Trainn? I've been using Trainn for creating customer onboarding guides and videos, and I must say, it's a great tool. The team behind Trainn is always one step ahead, swiftly adding features I didn't even realize I needed. Because of its effectiveness and great support, I highly recommend Trainn to anyone looking for an efficient onboarding solution. Review collected by and hosted on G2.com. What do you dislike about Trainn? While I've encountered a few bugs, the response time for fixes has been incredibly fast. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Educational resources available for anyone at any time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 1/4/2024 "Transitioning Between Learning Management Systems" 4/5 What do you like best about Trainn? We have been transitioning over to Trainn for the last month or so. The ease of use for content creation and AI voice availability allows for creation anywhere in any environment. The videos are easy to assign to your learners and are easy to access. The support team has made this transition extremely smooth and gone above and beyond to get us set up and rolling. Review collected by and hosted on G2.com. What do you dislike about Trainn? The only downside we have encountered so far is the lack of version history. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? We needed a video repository that was easy to create in and organize videos so that we could create training courses for various departments within our company. It does these tasks very well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PK Pradeep K. Small-Business (50 or fewer emp.) 6/18/2023 "Customer Onboarding made easy" 4.5/5 What do you like best about Trainn? I love the interface of the dashboard so far. We have been using multiple platforms for customer Onboarding, partner training, and for help guides. But, Trainn includes all these features under the same platform. We can able to set up customer Onboarding, Partner Training, and Video Help center, which are great! Recently, they have launched Zing where we can able to edit and share tutorial videos easily. Review collected by and hosted on G2.com. What do you dislike about Trainn? At the moment, I don't see any downsides of the platform, maybe the customer support can be improved. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? We use Trainn for customer onboarding, training videos, and helping our Partners with guides to get started with our services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Navaneeth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Navaneeth S.") NS Navaneeth S. Product Marketing Manager Mid-Market (51-1000 emp.) 5/26/2023 "Great tool for DIY product walkthrough videos" 4.5/5 What do you like best about Trainn? Text-to-speech conversion. Without this feature, marketers-designers have to rely on voiceover artists from fiverr et al to achieve background quality narration for videos. This step alone increases the turnaround time for videos by 4-5 days at the very least. Worse yet, each modification/correction to the script can introduce a further delay of 2-3 days. With Trainn I can do any number of rewrites to the voiceover script, choose the voiceover gender, style, accent and instantly render the voiceover for my videos. Review collected by and hosted on G2.com. What do you dislike about Trainn? The editor can be buggy at times: Highlighted UI elements go askew, the video pauses/speeds up, voiceover configurations get reset, etc. Correcting the resultant errors and (at times) re-recording the video causes delays. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? -Trainn helps me to quickly record and produce product walkthrough videos -The Chrome extension makes it easy to record product screens and interactions -For feature launches, I can use Trainn to create videos with minimal design and production effort -Making edits and corrections requires lesser effort relatively compared to producing a fully animated video -Trainn automatically generates voiceover for video narration. This takes away a huge load from the production effort -Hosting/embedding the video is convenient as well. This is very convenient for marketing use cases like embedding on a help article, product page, or in a mailer campaign Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nikhil G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikhil G.") NG Nikhil G. Founder Mid-Market (51-1000 emp.) 1/10/2023 "The perfect tool that we were looking out for!" 4.5/5 What do you like best about Trainn? Its ability to make a video tutorial is unmatched by what we have seen in the market. For the first time, our product team is not perturbed by the thought of making a product video. It brings in a layer of professionalism that we require and enables us to seamlessly merge the video with the subtitles to make it feel rehearsed and effortless. Review collected by and hosted on G2.com. What do you dislike about Trainn? The video quality aspects could be more seamless and their dashboard can be improved to make it easier to visualize how the tool will lookg from the customer's perspective. Review collected by and hosted on G2.com. What problems is Trainn solving and how is that benefiting you? Trainn is helping us at LimeChat create product explainer videos to share with the end customer to make their onboarding easy and guide them to use our product at the fullest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Trainn. ### Launch $2,400.00 3 Users Per Year ### Scale $10,000.00 5 Users Per Year ### Enterprise $39,900.00 25 Users Per Year [ View More Pricing Information ](https://www.g2.com/products/guider-labs-inc-trainn/pricing) Trainn Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3b73013e243ea3ed9f50342fe35512bf/scribe%282%29.png "Product Avatar Image") Scribe 4.8/5(921) [ Compare Now ](https://www.g2.com/compare/scribe-vs-guider-labs-inc-trainn) ##### ##### Trainn Features Platform Basics Third-Party Integration Multiple Content Types Mobility Training & Learning Self-paced Content Creation Content Storage and Management Data & Analytics Visualization Learner tracker Analytics [ View More Features ](https://www.g2.com/products/guider-labs-inc-trainn/features) ##### Categories on G2 [Video Communications](https://www.g2.com/categories/video-communications)[Customer Education](https://www.g2.com/categories/customer-education)[Work Instructions](https://www.g2.com/categories/work-instructions) ##### Explore More [Which vendor offers real-time audience engagement features?](https://www.g2.com/discussions/which-vendor-offers-real-time-audience-engagement-features)[What freelance platforms maintain consistent performance and contractor quality as a company grows its use from a few hires to hundreds of engagements a year?](https://www.g2.com/discussions/what-freelance-platforms-maintain-consistent-performance-and-contractor-quality-as-a-company-grows-its-use-from-a-few-hires-to-hundreds-of-engagements-a-year)[Best Project Management Software](https://www.g2.com/discussions/which-project-management-software-are-teams-using-in-2025) [What earned wage access software is the most reliable for ensuring hourly workers actually get same-day access to wages without processing failures during peak payroll periods?](https://www.g2.com/discussions/what-earned-wage-access-software-is-the-most-reliable-for-ensuring-hourly-workers-actually-get-same-day-access-to-wages-without-processing-failures-during-peak-payroll-periods)[Which business entertainment services offer clear expectations and verified reviews without complex implementation?](https://www.g2.com/discussions/which-business-entertainment-services-offer-clear-expectations-and-verified-reviews-without-complex-implementation)[Pros and Cons Details](https://www.g2.com/products/guider-labs-inc-trainn/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)