Trainn Reviews & Product Details

Trainn fits my current needs to not just show users how to use our tools, but to share with them their value. Review collected by and hosted on G2.com.

The software has been a big buggy in some places. There also are some things that I have to do repeatedly, such as uploading the same background image for every new tutorial, since there's no option to save. Review collected by and hosted on G2.com.

Ease of use, simple process of sharing a screen and recording. Like the annotations and adding music. Review collected by and hosted on G2.com.

Increased reporting ability, fields are there but cant be exported. Review collected by and hosted on G2.com.

Trainn offers a very intuitive interface for both administrators and learners. The dashboard is clean, and navigating through courses and modules is straightforward. The support team at Trainn has been exceptional. Responses are quick, and they are genuinely helpful in resolving issues or guiding us through features. They go the extra mile to ensure we're getting the most out of the platform. Review collected by and hosted on G2.com.

While there are some gamification elements, I'd love to see more advanced options and deeper integration to boost learner engagement further. Review collected by and hosted on G2.com.

Trainn has been very easy to use to build a wide range of documentation for our software. It's one of the easier tools I have used to create documentation and product demos, and it reduces a lot of the video editing process by being able to edit on the go. You don't need to re-record to add in additional parts you may have missed, and if you need to change the narration, you can quickly edit the script and save and it's changed.

Overall, it has reduced my documentation video production from roughly 9 hours to 2 hours per video for a rather difficult software. Review collected by and hosted on G2.com.

They don't have a mobile application yet to capture videos on mobile and put them into their system, so you have to record on your mobile, then upload the video and cut it up yourself. However, the cutting tool is actually really easy to use, and within a couple of videos, it wasn't a big deal at all. It doesn't generate an AI script like it would on desktop, so you do have to write your own script for uploaded videos, but for my use case, I was doing that already. Review collected by and hosted on G2.com.

Best screen-recording and streaming platform for computer application end-user training and support. Very shallow learning curve. No need for a radio-voice, good microphone or ambiance to record. Just a good script and solid screen-recording skills while reading the script. After recording, Trainn will replace your voice with a high-fidelity AI voice of choice. You can even record in your native language, then let Trainn translate the video into a target language (or publish video in multiple languages). Improve the script in post, add annotations. Then share with your audience using Trainn's streaming platform. No need to generate an mp4 and uploading it elsewhere. When edits are needed, simply edit the video, fix and republish. Even when the video is embedded in an eLearning module, the fix will be instant. Nice extras: Trainn generates a step-by-step guide underneath the video. Or create an interactive guide from the video to share. Add chapters so users can jump to a topic in the video, add closed-captions in multiple languages with a few clicks. All out-of-the box. Saves 50% to 80% of creation and maintenance time. Very quick response from support team. Easy embedding in other platforms, including eLearning software. Used by more and more departments in our organization with different use-cases. Review collected by and hosted on G2.com.

Improvements can be made on management of large numbers of videos, a solid dictionary to aid the AI engine, support of large localization projects, a global replace function. Review collected by and hosted on G2.com.

We love the flexiblilty of the solution , related to content creation, easy way to upload content, to edit it. We also like the reporting aspects.

Customer support is also a great experience, with fast reply and answering the best possible manner Review collected by and hosted on G2.com.

Nothing at this time, but we will see with more experience Review collected by and hosted on G2.com.

Trainn team is really responsive to our needs. Overall, most features are built well and do exactly what I need. Easy to pick up regardless of how long it has been between uses. Review collected by and hosted on G2.com.

I have a few issues with the voice to AI voice tool - it does not split as well as the auto-generated one and it always leaves a tiny clip of my voice in each split which is difficult if not impossible to remove. I also think the zoom/spotlight features are a bit touchy so generally cannot use. I would also really like to be able to bulk download videos or bulk copy codes so that I can distribute as I need to. Review collected by and hosted on G2.com.

My favorite part of the platform isn't the platform - its the people who run it. They are responsive to feature requests and help you adapt the tool to your use case whenever possible. I bought the tool for creating and securely sharing guides internally to help the company transition to a new software platform and it's been perfect for building and sharing my knowledgebase(s). I believe I've only used half of Trainn's functionality and have found incredible value in what I've done so far. Not once has my support team asked me to change my needs to align with their tool, they changed the tool to align with my needs. My use case is not client education, but the platform is flexible enough that I can use it as an internal, employee knowledgebase and share our SOPs securely. I have only used it for guides, but Iook forward to exploring the video tools as well. Review collected by and hosted on G2.com.

The team at Trainn responded quickly to challenges I'd experienced or frustrations I had with the platform and, when needed, updated Trainn's functionality, updated it or tweaked my settings. I can't think of anything that stands out as a "dislike." Trainn does exactly what I need it to do and they cleared my roadblocks. Review collected by and hosted on G2.com.

All the features are great with easy-to-use, specially video editing in Trainn is a great feature to enhance productivity. Review collected by and hosted on G2.com.

Nothing. Everything is good. Keep growing. Review collected by and hosted on G2.com.

The support we get from the team is great! They are always on top of whatever we need and provide timely feedback to our questions and enquiries. Review collected by and hosted on G2.com.

I feel like there are some essential features missing in the video creation process to better help us create content. Review collected by and hosted on G2.com.