Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"New Business"
4.5/5
What do you like best about Gusto 401(k)?

Guideline was very easy to use from day one. The staff was knowledgeable and available to answer all of our new business questions. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

We had some initial confusion about the amounts that were being pulled from our account after implementing our plan. It took a week or so to get into contact with the right support team to answer our questions. But once we did, they answered them fully and were very helpful Review collected by and hosted on G2.com.

Peter F.
PF
Peter F.
Managing Partner, Project Architect
Small-Business (50 or fewer emp.)
"Perfect for our buisness"
5/5
What do you like best about Gusto 401(k)?

Setting up a retirement plan was simple and seamless with our Quickbooks workflow. Automatic withdrawls during payroll have been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

I hadn't heard of Guildline before so I had to do consideralbe research to make sure it was right for us. Iformation was a bit hard to find but overall it seemed like a good fit. Review collected by and hosted on G2.com.

Dana I.
DI
Dana I.
Office Manager/Human Resources Manager
Medical Devices
Small-Business (50 or fewer emp.)
"Guideline for 401k"
5/5
What do you like best about Gusto 401(k)?

It is super easy to use because it is integrated with my payroll system. It is easy to find reports on contributions and my monthly statements. Fees are very reasonable. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

I have not experienced anything negative about my work with Guideline. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Guideline as a Servie"
5/5
What do you like best about Gusto 401(k)?

Their customer service team is wonderful. They are always helpful and knowledgeable. The implementation was smooth and seamless. Luckily, Guideline integrates with our payroll provider, so there was zero legwork required by our company or HR department. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

Nothing to date. My experience with Guideline both as an administrator and participant has been great! Review collected by and hosted on G2.com.

Sara G.
SG
Sara G.
Operations and HR Manager
Small-Business (50 or fewer emp.)
"Guideline Review"
4.5/5
What do you like best about Gusto 401(k)?

Everyone is so quick to help! Whenever I reach out someone gets back to me fairly quickly and helps resolve any issues and answers any questions I have. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

There is nothing I dislike about it. Guideline is pretty great. Review collected by and hosted on G2.com.

Ian K.
IK
Ian K.
CFO
Small-Business (50 or fewer emp.)
"Guideline is Easy to Use, Affordable, and has great options"
4.5/5
What do you like best about Gusto 401(k)?

good investment options, easy UI, very affordable Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

Getting support for questions isn't always the easiest. Reports don't exist for everything you need (like plan cash from unvested employees who leave) Review collected by and hosted on G2.com.

René V.
RV
René V.
CFO
Small-Business (50 or fewer emp.)
"Easy and effective platform"
5/5
What do you like best about Gusto 401(k)?

Customer service is very diligent and also the withdraw breakdown is informative enough to understand the charges and where the money is going to. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

It should be great if they can handle multi companies in the same portal Review collected by and hosted on G2.com.

Erick I.
EI
Erick I.
Owner
Small-Business (50 or fewer emp.)
"Start Up Companies with Guideline"
5/5
What do you like best about Gusto 401(k)?

It’s such an easy enrollment and user experience especially for a startup companies like mine. It is also easy to navigate, invest and move funds. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

Nothing that I can think of. Maybe fees can be adjusted for smaller staff headcount? Review collected by and hosted on G2.com.

LH
Lewis H.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Great Experience, easy to use"
4.5/5
What do you like best about Gusto 401(k)?

Easy to use. As a small business owner there are many things i have to take care of and this was actually the easiest. In terms of setting up, and ongoing. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

Nothing, i havent used it for so long only a few months but so far so good. Review collected by and hosted on G2.com.

TH
Traci H.
COO
Small-Business (50 or fewer emp.)
"Haven't used long, but so far seems good."
4.5/5
What do you like best about Gusto 401(k)?

Easy integration with Quickbooks Online. Was very simple to set up for employees. Review collected by and hosted on G2.com.

What do you dislike about Gusto 401(k)?

So far, I have not encountered anything, but the service is still free. Review collected by and hosted on G2.com.