I rolled it out a marketing team during a consulting mission, and honestly, it was super smooth. The team started creating interactive demos for the website in a few clicks. Review collected by and hosted on G2.com.

The team felt comfortable using it from day one Review collected by and hosted on G2.com.

It helps me document and share workflows clearly, especially for the tools we use in valuation and modelling. Instead of long emails or explanations, I just send a guide, and my teammates can follow step by step. It's way more efficient. Review collected by and hosted on G2.com.

Nothing so far, I didn't see anything wrong Review collected by and hosted on G2.com.

- Engaging prospects right from the first interaction

- Streamlining the customer journey from initial interest to successful implementation

- Understanding customer interactions to tailor follow-up and support Review collected by and hosted on G2.com.

Big love for the tool and team so nothing to say on this point. Review collected by and hosted on G2.com.

The platform has been integrated into our sales and marketing workflow. We are now able to create detailed and reliable product demos that not only support our sales team during presentations but also serve as excellent resources for potential customers post-meeting. The ability to create these demos beforehand and ensure they are free of bugs and data inconsistencies has significantly boosted our sales effectiveness. Review collected by and hosted on G2.com.

We have been impressed with the whole experience so really I could not come up with something negative Review collected by and hosted on G2.com.

"Since I started working at Mangopay, I've only used video recording tools to present new features to the sales team. I also sometimes had to organize meetings with the whole sales team to explain complex functionalities. The problem was that they were passive and didn't really understand the value of the features because they hadn't tested them for themselves.

When I started using Guideflow to train them in new features, they changed their approach. They became actors in the demo and tested for themselves the new flow proposed and the task we were helping the user to carry out. They got more involved, and we felt more listened to as a product team. We also felt that our work was better understood and consequently sold by the sales team. This had a positive impact on sales and sales/product collaboration." Review collected by and hosted on G2.com.

I didn't meet any issue with the tool which is stable and intuitive. And even when I had questions, the team was super reactive :) Review collected by and hosted on G2.com.

The interactive demos have made our tool documentation process a lot more efficent, and clear in comparison with what we used before (screenshots and gifs). This has improved our team's understanding of tools and processes. It led to a better use and productivity. The same counts for new employees Review collected by and hosted on G2.com.

Thus far we haven't had any negative experiences so will leave this blank. Review collected by and hosted on G2.com.

Leads we meet in tradeshows really like the interactive experience. Our sales department can demo the tool and let leads try it directly. It has also enabled them to capture repeatable and scalable demo's. Review collected by and hosted on G2.com.

Even our less tech-savvy colleagues jumped in quickly. Review collected by and hosted on G2.com.

The possibility to add variables to personalize the onboarding has been really useful for us. Also, the interactivity is useful because the user is active and uses the product in a secure environment before using it on its own way. We finally had a better activation rate after few weeks of usage. Review collected by and hosted on G2.com.

No complaints or problems. the team is great and reactive. Review collected by and hosted on G2.com.

Very helpful for onboarding new team members, the interactive guides we created let people learn by doing. Directly from our knowledge base. It saves time on training and makes the whole process way more intuitive. Review collected by and hosted on G2.com.

Nothing dislike about it

Honesty nothing Review collected by and hosted on G2.com.

We are not only discovering really great demo abilities with external members, but also finding new ways to use the tool internally from Marketing, to Support, to CSM, etc. Review collected by and hosted on G2.com.

While the learning curve is small, which is highly beneficial, there are certain nuances within the product that you'll likely notice. However, the GuideFlow team is really responsive and taking feedback to support our business. Review collected by and hosted on G2.com.