"They were very quick to assist me, even in the evening hours. They were polite and super helpful."

"GUIDEcx helps our team efficiently coordinate resources and activities to complete projects within time and budget constraints. GUIDEcx provides a structured way to manage project timelines, resources, and risks, maximizes efficiency, and helps to deliver successful project outcomes. We have been customers of GUIDEcx from the beginning and we have come to rely on it to manage all of our..."

"Getting my implementation specialists out of their emails and automating tasks that our customers are able to complete without the need for an email or call. The implementation of this product was easy enough that we self-served and launched in 30 days. Shout out to our Account Manager Mark Lees for helping us get setup in a timely manner."

"Updated Review. GUIDEcx has continued to be a powerful tool that is an integral part of our onboarding process. GUIDEcx not only has helped us drive down our total implementation duration, it also helps keep our end-users on track, knowing where they are at any given time during their project. They have recently released some updated timeline views which are a lot cleaner and easier to see..."

"The customer-facing dashboard is simple and easy to understand in the most positive way. Too often, tech becomes overly cluttered and complicated to access. Our customers love it. Very easy to consume project status and what is expected of them to complete. Secondly, I specifically looked for a solution that had the ability to push changes in templates to live projects. This feature did..."

"Easy to use. Didn't require much training. Our Customers embraced it. Intuitive. Recent enhancements allow us to be very flexible when project plans change. Super responsive Customer Support. Recent enhancements to reporting & time keeping help make it a valuable tool for tracking our implementation & onboarding projects. So much so, we're beginning to use it for tracking hours from our..."

"GuideCX has a very hands-on approach to its software, customer success and implementation. This has been apparent since the beginning of the Sales cycle and has continued through the implementation and use of the software. We had a very unique use case the caused some confusion but the team was accessible and helpful through out. As our needs have shifted over the last few months that have..."

"I like how easy it is to navigate the UI and find things. When utilizing a PM platform, you want to save time and churn by organizing steps and making sure all necessary parties involved with that project are aware of those steps clearly and concisely. I also enjoy automated emails for this reason. I also appreciate how GuideCX allows templates for easy project planning for multiple projects."

"The software has transformed the way we track our customer implementations. Not only does it keep us on task, but it gives full transparency to our customers and helps them stay on task. The software is easy to use and a powerful tool for implementation managers. We are confident our retention is higher due to the excellent customer experience."

"We were able to move all our project management to one platform while easily giving customers access to see the status and updates and even track and perform their tasks within the project. Simplified dashboards and views make it easy to see the big picture while quickly zooming into special milestones, phases or assigned resources. New enhancements have been rolled out simplifying even..."

"We use GUIDEcx for tracking the onboarding process for our SaaS customers. Onboarding our customers is very custom and GUIDEcx offers a lot of flexibility in setting up tasks for tracking our projects. The customer service is top notch!! They are super quick to respond to questions I have through the chat feature or through email. It is very transparent that they are moving quickly to offer..."

"The layout of the project plans within GuideCX is very intuitive, and the email updates for tasks have saved our implementation specialists SO much time!"

"GuideCX has made it easy to keep everyone accountable in the onboarding process. Clients have better visibility into what is required of them, what to expect of us, and the timelines associated with their onboarding. The tool has reduced the strain on our project managers as everyone (internal & external) has insight into where projects are at without the need for manual updates."

"Great project planning and template options that encourage engagement from all stakeholders. Efficient and transparent communication options with users and thoughtful and practical reporting straight out of the box with more BI options available. Some great new training, open office hours and and webinar resources being created."

"GuideCX is easy to use and helps consolidate the whole experience for the clients we are working with and me. And to top it off their customer support team is one of the best I've worked with."

"GuideCX has allowed us to standardize our onboarding process. Before we started using it, every CSM had their own way of onboarding customers. Another benefit is that the customers can see exactly what they need to do. We have a complex software that is never fully set up because there is always more to improve. Our customers can easily get distracted by things that aren't necessary or will not..."

"The support team and how quick everyone is to reply to any message!!... Working for an international startup company, there were not many processes in place to effectively manage the complexities of US project management. This software has provided a common ground to align our entire international team."

"I like the way GCX shows the Projects view with needful information, such as Status, Start, End and Forecasted date. This makes our life, as PMs, easier and fun."

"As a person who likes to have everything organized and defined for the success of a project, this product is the product for me. Our organization used to have so many process descriptions and tracking mechanisms in multiple tools and so when we were told we were going with GuideCX, I immediately took the reigns. Configuring the product was incredibly easy and the support I received was amazing...."

"I love how flexible and user-friendly GuideCX is. Being able to see the entire project at once really helps me manage my time appropriately. Clients really appreciate that they can see the project as well and have commented on the easy-to-understand layout. I am currently using another product that is not at all as user-friendly. For one thing, everyone on my team sees something different when..."