While using the Guidebook App, I found that Guidebook allowed me to easily customize our program by adding our schedule, campus maps, resources, and specific infomartion that is unique to our univeristy. It was super customizable with the help of the wonderful staff support that was extremely responsive! The app allowed us to make real-time updates and send notifications to the community, ensuring our participants were notificed of any changes or updates. With the help of the roll over option from the previous year's data, it made uploading infomration fast and eay for our small staff. Review collected by and hosted on G2.com.
The App istelf seemd relatively easy to use and our participants loved having it at their fingertips. We did experience a small glitch on our opeing day where people were unable to access guidebook for a period of time. The resspnse time with customer service and our representative was extremely quick and helpful! The error was not their fault, it was an Apple issue. Review collected by and hosted on G2.com.
