Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Guidebook for new student orientation"
4/5
What do you like best about Guidebook?

While using the Guidebook App, I found that Guidebook allowed me to easily customize our program by adding our schedule, campus maps, resources, and specific infomartion that is unique to our univeristy. It was super customizable with the help of the wonderful staff support that was extremely responsive! The app allowed us to make real-time updates and send notifications to the community, ensuring our participants were notificed of any changes or updates. With the help of the roll over option from the previous year's data, it made uploading infomration fast and eay for our small staff. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

The App istelf seemd relatively easy to use and our participants loved having it at their fingertips. We did experience a small glitch on our opeing day where people were unable to access guidebook for a period of time. The resspnse time with customer service and our representative was extremely quick and helpful! The error was not their fault, it was an Apple issue. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Great Experience with a Great App"
5/5
What do you like best about Guidebook?

This app is very easy to use, for creators and users Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

We had no problems with Guidebook, all users were very complimentary Review collected by and hosted on G2.com.

Ty H.
TH
Ty H.
Director of Orientation, Transition & Family Programs
Small-Business (50 or fewer emp.)
"Guidebook success for Teal Nation Orientation"
5/5
What do you like best about Guidebook?

Easily accessible to navigate! It's the best for all ages to be able to use! Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I wish that I could customize the app color to be Teal inside for the program color to match our school Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"It's very user-friendly for sharing important information and to collaborate with others."
5/5
What do you like best about Guidebook?

I appreciate how, as an admin, I can easily create and edit items within the application from both my desktop and mobile devices, allowing me to make real-time changes effortlessly. Additionally, I enjoy how we can creatively customize it to visually engage our audience. With my program, it also makes very easy for our students to use everyday and interact with other peers and connect. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

At the moment, I don't have any concerns; my experience has been excellent so far. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

We're thrilled to hear that Guidebook has been so user-friendly and beneficial for your program! It's great to know that you appreciate the ease of creating and editing items, as well as the customization options. We're glad to hear that it has made it easier for your students to interact and connect with their peers. Thank you for sharing your positive experience!

DM
Danielle M.
Mid-Market (51-1000 emp.)
"Easy manage and user experience!"
4/5
What do you like best about Guidebook?

I really like the manage-end of Guidebook. The ease of uploading all of my events at one time and being able to edit easily in real time takes the stress out of the management of events with many moving parts. I also like that you can customize as much or little as you want and the app experience for the user still looks clean and welcoming. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I wish editing in the app was a better process instead of needing to edit in the web browser. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

We're happy to hear that Guidebook has been helpful for your college orientation programs and has made digitizing your schedule easier. We appreciate your feedback about the editing process, and we will take it into account as we continue to enhance our platform.

AL
Ambe L.
Assistant Director
Enterprise (> 1000 emp.)
"Streamline your attendee engagement with this app!"
5/5
What do you like best about Guidebook?

It is easy to build and navigate. Minimal training is needed, as this app is easy to self teach. The premium version makes it a one-stop shop for all conference related items. We really enjoyed the QR Code Scavenger Hung game feature. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I really can't think of anything. If there is ever a question that arises, our account rep is so fast to respond and help! Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

We're thrilled to hear that you found Guidebook easy to build and navigate, and that the premium version provided a one-stop shop for all conference-related items. The QR Code Scavenger Hunt game feature is definitely a hit with many of our users!

Elton T.
ET
Elton T.
Director of First Year Programs
Mid-Market (51-1000 emp.)
"Easy to Use Guides for All"
4.5/5
What do you like best about Guidebook?

I liked the ability to edit and customize the guide to my specific needs the most. Using the guide as a year-to-year orientation handbook, it provides easy customization to keep the things that are the same and update the areas that need it. The customer service is also always quick and helps me to fix any issue I have. Guidebook has also stayed on top of the game in integrating other technologies into their platform to cater to the needs of all organizations and a variety of back-end and front facing users Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Guidebook can be pricey, so it may be out of range for some smaller organizations. But for those that can afford it, it has been able to provide valuebeyond our originally intended purpose! Review collected by and hosted on G2.com.

SM
Sandy M.
Small-Business (50 or fewer emp.)
"A little difficult to navigate (especially if using once a year) but customer service is exceptional"
4/5
What do you like best about Guidebook?

Customer service is fast to respond when I am stuck or things will not upload quickly. I love the push notifications too; very helpful at a conference when a room assignment changes. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Uploading the schedule is ALWAYS an issue for me. I use the template, and I still always have something wrong. The CS rep always finds it and fixes it quickly, but it is so sensitive to the slightest deviation from the control. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Our Organization has used Guidebook for several years"
4.5/5
What do you like best about Guidebook?

We have used Guidebook for several years. Having researched competing products, Guidebook has the best price and features set available for our needs. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

The lack of a grid format for attendees to see of our event's schedule would be the only minus I have. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

Thank you for your loyalty to Guidebook. We're happy to hear that the app has helped you save money and paper while keeping attendees updated on event programming. We'll take note of your request for a grid format for the schedule.

Verified User in Events Services
AE
Verified User in Events Services
Enterprise (> 1000 emp.)
"Using as a Welcome app"
4/5
What do you like best about Guidebook?

That it is easy to edit in the back end of the system. This makes it simple to work with. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

That not elements are available on the desktop version of it, only the app version. Review collected by and hosted on G2.com.