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Elizabeth S.

Associate Director of Career Services

Enterprise (> 1000 emp.)

5/1/2025

"Small Guide for University Program"

5/5

What do you like best about Guidebook?

The personalized suggestions from our Guidebook rep were incredibly helpful and overall made the event go smoother! Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

It took a little time to figure out some of the features, especially splitting our participants into tracks. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

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It's great to hear that our personalized suggestions were helpful in making your event go smoother! We understand that some features may take time to figure out, and we're continuously working to improve the user experience. Thank you for sharing the benefits of using Guidebook, such as reducing paper usage and cost, and increasing participant engagement with the schedule.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/31/2024

"Easy to Use"

4/5

What do you like best about Guidebook?

Easy to use, has most of the features we need included at the base price, no add on fees. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Publishing updates didn't always work correctly. Some users onsite were unable to open the app without difficulties but we worked through it. Review collected by and hosted on G2.com.

What problems is Guidebook solving and how is that benefiting you?

We didn't have to print an onsite program/agenda as it was all included in Guidebook. This allowed us to make updates live onsite as they happened (room changes, speaker changes, etc.). Attendees were also able to connect with each other easily through the app. We also liked being able to send out push notifications to our attendees. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

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Thank you for your important feedback. We always appreciate people taking the time.

I am sorry the publishing updates didn't always work, I would be happy to look further into this for you to ensure it doesn't happen again?

Really glad you were able to achieve so much through using Guidebook.

Regards,

Nathan

UE

Verified User in Events Services

Mid-Market (51-1000 emp.)

9/16/2025

"Easy and customizable application creation and experience"

4/5

What do you like best about Guidebook?

Easy to integrate and configure. The options to customize it. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Advance options to customize the user interface Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/25/2025

"Annual guidebook user"

4/5

What do you like best about Guidebook?

Guidebook is very easy to edit and easy to update. We use this app annually and our conference attendees say that the usability is easy. There are a large number of features that are easy to turn on and off. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I wish there were better ways to connect people for 1:1 meetings in guidebook. We have not explored this feature in depth. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

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We're thrilled to hear that Guidebook has been beneficial for hosting your conference information in a mobile app. We appreciate your feedback about the 1:1 meeting feature, and we'll keep working to enhance the app's capabilities.

KF

Keila F.

Admission Counselor

Small-Business (50 or fewer emp.)

10/18/2024

"A great software"

5/5

What do you like best about Guidebook?

I appreciate the new features added like leaderboard, which significantly increased engagement on our guides. The software is straightforward and makes communication with users easy. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Features could use a better description on how to use. While having accessible Guidebook team members to discuss these things, I wish the software was a bit more user friendly so I didn't have to stop progress to schedule a meeting with someone. Review collected by and hosted on G2.com.

What problems is Guidebook solving and how is that benefiting you?

As a college hosting hundreds of students on our campus for Admitted Student Day and our fly-in program, communication with students has been a challenge in the past. As they are not enrolled students, we do not have them in our school email system, and sometimes need to provide quick updates that push notifications help share. The QR Code scanner to monitor attendance has helped us use interact to direct students to less attended sessions and keep an eye on what peaks students' attention the most. Having a clear schedule that students can access and register for ensures that they are aware of their options as well. We are still new in our Guidebook usage, but this year especially has shown great promise for what our relationship with guidebook can do. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

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We're thrilled to hear that you are enjoying the new features like the leaderboard and that it has increased engagement. We understand your feedback about the need for better descriptions of features and will work on improving that. We appreciate your input on making the software more user-friendly and will take that into consideration for future updates.

BB

Brendan B.

Director of Admission Communication

Enterprise (> 1000 emp.)

5/11/2023

"Indespensible for large events"

5/5

What do you like best about Guidebook?

Ability to set up tons of features for guests to use at large events. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

The back-end set-up isn't the most intuitive and there are a few minor bugs. Review collected by and hosted on G2.com.

PC

Peyton C.

Admissions Specialist

Mid-Market (51-1000 emp.)

4/29/2025

"Guidebook for Incoming Students"

1.5/5

What do you like best about Guidebook?

There are a lot of ways you can customize your Guidebook to fit your needs from one thing to another. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

A lot of the features are not user friendly - logging in/adding guides can be difficult for our users. Also, things like push notifications and bulk adds can be very difficult to work with/not work at all. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

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Thank you for taking the time offer your feedback. I would love to learn more about the issues you faced with logging in and adding guides. We always strive to make the end user experience as positive as possible so it would be great to share with the product team. You can out at marketing@guidebook.com.

AH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

4/29/2025

"Use Guidebook annual for New Student Orientation"

4.5/5

What do you like best about Guidebook?

Love how many features there are! We are able to customize Guidebook to fit our needs very easily. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Things can get lost in Guidebook sometimes. This is more of an issue with how we organize things, however, and not Guidebook itself. Review collected by and hosted on G2.com.

What problems is Guidebook solving and how is that benefiting you?

Guidebooks allows us to advertise new student orientation events to the incoming students and their families. It provides one location with all possible information students need to know. Before, students would get confused or lost trying to navigate multiple websites trying to find this information. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/20/2025

"Guidebook was a relatively easy to use and meet the features our team needed to create an app"

4/5

What do you like best about Guidebook?

Relatively straight-forward, good array of app features, easy to collaborate, decent customization Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Although it offers a decent customization experience, there are limitations to it, such as inability to change or remove gradients over headers, remove lines of text in the header, and so forth. While this is not a major issue, it limits creativity or the ability to shape the look to match our design. Review collected by and hosted on G2.com.

KM

Kerry M.

Program Manager, Communications & Special Projects

Mid-Market (51-1000 emp.)

5/6/2025

"Solid product!"

4/5

What do you like best about Guidebook?

I joined a team mid-project and they put me in charge of our event app. It was really easy to pick up. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Some tasks are very tedious. I wish there were more bulk edit options for users and content. Review collected by and hosted on G2.com.