NJACAC P.
NP
NJACAC P.
President
Small-Business (50 or fewer emp.)
"User friendly, easy to navigate"
4/5
What do you like best about Guidebook?

It is user friendly and easy to organize and edit. Without having any prior experience, I was able to go in and make edits without having to reinvent the wheel. On the end user side, our attendees enjoy being able to see the schedule on their phones and it is nice being able to make changes in real time (something we can't do with the paper copy). Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

The only downside is the expense. But in the current time, it makes more sense to have this online and pay for a virtual option. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Effortless Building Makes This a Standout Tool"
5/5
What do you like best about Guidebook?

Its easy to build and it's easy to use as an attendee. their team is also very quick to reply Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

It doesnt integrate with our credit claiming site Review collected by and hosted on G2.com.

Jacqueline H.
JH
Jacqueline H.
Operations Management Associate and Executive Assistant
Small-Business (50 or fewer emp.)
"Great product and easy to use"
5/5
What do you like best about Guidebook?

It is very user friendly and easy to use. I like that they are affordable compared to other competitors and does not charged based on number of attendees, exhibitors or company. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I think the requesting a meeting is a bit difficult and the user has a hard time knowing they got a meeting request until they look at the agenda. I wish the notifications were more noticeable especially when someone sends you a request. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

We're happy to hear that Guidebook is helping you with scheduling meeting requests and providing a one-stop solution for your Summit. We will take your feedback about meeting requests and notifications into account as we continue to enhance our platform.

Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Small-Business (50 or fewer emp.)
"One of the Best Options Available for Small Meetings"
4/5
What do you like best about Guidebook?

I've been using it for years, so I'm pretty familiar with it, how to uploads items, how to make changes. It's easy to make changes and push out an update at the last minute, such as when a speaker cancels. For users, once they download the app, it's pretty user friendly. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I prefer the metered guide, since it is much more affordable for my small meeting. Guidebook offered me a discount to help transition to the new pricing structure, but I suspect I'll have to find a less expensive alternative going forward. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

Thank you for your feedback. We understand the importance of affordability, and we're constantly working to provide the best value for our customers.

DL
Dylan L.
Marketing & Communications Specialist
Mid-Market (51-1000 emp.)
"Great app for sharing conference information."
4.5/5
What do you like best about Guidebook?

Easy to use and update! Our guests and lecturers really seemed to like the platform, and I was happy with the options that were available (ex. adding photo albums, maps, schedules, etc.) Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

There are a few user experience things that took some figuring out, but overall I had a positive experience. Unfortunately they changed their subscription types part way through setting up our guide that caused a small publication snag. The change was a little disappointing because in previous years we were able to use a year round guide for the price we paid, but they changed it to a 90-day guide. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

Thank you for sharing your positive experience with Guidebook! We're thrilled to hear that you found the platform easy to use and update, and that your guests and lecturers enjoyed it. We appreciate your feedback on the user experience and subscription changes. We're constantly working to improve our services and will take your comments into consideration. If you have any further concerns or need assistance with your guide, please don't hesitate to reach out to our support team. We're here to help ensure your experience with Guidebook is as smooth and successful as possible. Thank you for choosing Guidebook for your conference needs!

Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Enterprise (> 1000 emp.)
"Great platform for keeping interns engaged and communications organized!"
4/5
What do you like best about Guidebook?

The most helpful feature of Guidebook is that it offers a plethora of tools that helps to support our intern programming opportunities and events. It also is a great tool and platform for our interns to connect ahead of the internship program. The capabilities behind bulk uploading and integrating the intern class into the app is also very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Our team would like to explore and customize the Leaderboard feature further to help with program engagement and enhance their overall experience; however, we are limited to only the pre-loaded challenges. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

It's fantastic to hear that Guidebook has been instrumental in supporting your intern program and increasing engagement. We appreciate your feedback about the Leaderboard feature, and we'll certainly take that into account as we continue to enhance the platform.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great so far but needs work"
3.5/5
What do you like best about Guidebook?

Guidebook is easy to get used to building within as a first time user, especially if you are using templates. If you do get stuck, there is a wealth of help online on their website and the customer service is very proactive. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

So far you cannot directly replicate the app as an online version. This is unhelpful in terms of accessibility for things like screen readers etc. In addition to that, you are only able to upload files as PDFs. This means users cannot download something like a template and use it for their own purposes - we would have to create a dropbox or cloud link and get the raw document to them like that. This is a significant yet simple feature that is lacking. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Guidebook during a big event"
3.5/5
What do you like best about Guidebook?

What I like most about guidebook is the UI is pretty simple to understand. It has a bit of a learning curve but once you get the idea of what you're looking for, the app is simple to use throughout a long event. I would open the app multiple times a day for different actions. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I would say sometimes the app would not be ready for such a big event so when we are using it, it takes about 20 minutes for us to be able to log people in and use it. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Guidebook made it easy!"
4/5
What do you like best about Guidebook?

I loved how easy Guidebook made it to create and customize our event app. The user-friendly interface let me update schedules and content on the fly, and attendees appreciated having everything in one place. It was a great tool for keeping everyone informed and engaged before and during the event. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

One thing I wish Guidebook offered was more flexibility in customizing and designing the homepage. It would be great to have more options for layout, branding, and adding additional buttons or quick links to better fit the unique needs of our organization’s events. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

We're love to hear that Guidebook has made it easy for you to create and customize your event app! Our user-friendly interface is designed to help you keep your attendees informed and engaged.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Effortless Event Tracking with Clear Group Organization"
5/5
What do you like best about Guidebook?

Very clear to show the events throughout the day and which groups belong to each event. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I have to create the event each time, and cannot duplicate it. Review collected by and hosted on G2.com.