MP
Mikołaj P.
Small-Business (50 or fewer emp.)
"Makes Recording Videos Hassle-free"
5/5
What do you like best about guidde?

The ease of use and the pain points it solves.

I don't think I've come across a SaaS product where I'd get quicker time to value. With Guidde, I was able to create a handful of videos for the Help Center of our SaaS, and the experience was smooth.

Guidde and the AI it capitalizes on does everything from recording the clicks, adding overlays and shapes, adding descriptions, and you can also add a voiceover (a wealth of options and languages to choose from).

What I like best about it is that it makes recording videos enjoyable again. Before, you'd have to jump through hoops, edit your videos, add the visuals yourself, now it's automated. The UI, UX, and the responsiveness of the team is fantastic. Review collected by and hosted on G2.com.

What do you dislike about guidde?

There's nothing I dislike it per se because I know that it'll get better over time. I'm a stickler for formatting and easthetics, so I still spend some time manually refining the videos (like changing the descriptions of the steps, the shapes, etc.). But, the videos Guidde spews out are perfectly ready-to-use if you're not as fastidious as I am in making videos.

Also, there's this glitch whereby when you change a description of the step, the frame duration must be 1 second longer than the voiceover length, which is something that's not required for default-made steps. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Really Impressed with Guidde for creating my tutorials"
5/5
What do you like best about guidde?

The platform is really user-friendly, allowing me to create and share tutorial guides easily. The intuitive interface and variety of features mean I can tailor my content exactly how I envision it. It's revolutionized the way I approach guided experiences. Review collected by and hosted on G2.com.

What do you dislike about guidde?

I'd love to see even more customization options in the future Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Game Changer"
5/5
What do you like best about guidde?

I can't emphasize enough how much of a game changer guidde has been for documentation across all functions. As someone who wears multiple hats in our support organization, creating how-to guides used to be a time-consuming task. I was even considering hiring a documentation specialist until I discovered guidde. Now, in less time than it would take to explain my requirements to someone else, I can create my own professional guides.

guidde's user-friendly interface makes the process effortless, allowing me to create guides within minutes. I particularly love the text-to-voiceover feature, which adds a polished touch to my guides without the need for recording my own voice. Plus, the helpful analytics provided by guidde allow me to track which guides are being utilized and make necessary updates when features or steps change. Review collected by and hosted on G2.com.

What do you dislike about guidde?

No dislikes currently that I can think of. Review collected by and hosted on G2.com.

Chris W.
CW
Chris W.
Frontline Support Manager
Mid-Market (51-1000 emp.)
"Truly a game changer for documentation across all functions"
5/5
What do you like best about guidde?

Guidde is easy to use and powerful.

Ever had a situation where you need to schedule time with a colleague to show them how to do something, but schedules don't align? Make a quick Guidde! In these cases, creating can take as little as a minute (seriously).

Want to create polished how-to guides for your clients (or colleagues) with voiceovers? You can do that with Guidde. I highly recommend using the text to voiceover instead of recording your own. Write out the script, and that's it!

Want helpful analytics to see which guiddes are used (and which aren't)? They have that too. Review collected by and hosted on G2.com.

What do you dislike about guidde?

I only have two minor "complaints".

1. There's a 100 click limit per video. I get that the general goal is to create snack-sized guiddes, but sometimes you do need to create an in-depth one. You can split it into multiple guiddes, but I wish you didn't have to.

2. Occasionally, I'd like more options with the arrows you can use to point to sections in the guidde. It can be limiting from a visual appeal perspective. It's rare, but I've run into this a few times. Review collected by and hosted on G2.com.

Adam A.
AA
Adam A.
Small-Business (50 or fewer emp.)
"Finally an easy walkthrough tool"
5/5
What do you like best about guidde?

Having to make walkthroughs was always such a pain, taking a piture of each step then taking it into powerpoint and drawing each step over and over again is the worst, of you need to visually explain anything to someone, use guidde Review collected by and hosted on G2.com.

What do you dislike about guidde?

It is the best option out there but you could always make things smarter, some AI would be really cool Review collected by and hosted on G2.com.

ON
Othon N.
IT Coordinator
Mid-Market (51-1000 emp.)
"Time saving!!!"
5/5
What do you like best about guidde?

Creating a video used to take us hours, but now, with Guidde, we can create useful videos with just a few clicks. This represents a significant advance in terms of efficiency and productivity, and allows us to communicate our ideas more effectively. Review collected by and hosted on G2.com.

What do you dislike about guidde?

I would appreciate the addition of even more customization options in the future Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Saved me hours upon hours"
5/5
What do you like best about guidde?

It's embarrassing how many hours I've spent screenshotting, editing videos, and repeating the same training or tip when ramping reps. As someone who cares deeply about making sure my teams get the enablement they need when they need it, Guidde has been a complete game-changer. Review collected by and hosted on G2.com.

What do you dislike about guidde?

I wish you could jump from app-to-app to create more in-depth videos. Review collected by and hosted on G2.com.

Phil O.
PO
Phil O.
Client Training Manager
Mid-Market (51-1000 emp.)
"Great product, great support, and a user-friendly experience"
4.5/5
What do you like best about guidde?

Guidde is a great tool that our whole Client Experience team is able to use at a moment's notice. Whether our training team is using it for a Universal video, or our Client Success or Support team is creating a quick video for a specific client Guidde is able to meet everyone's immediate need and get resources into our client's hands immediately.

Additionally, the Guidde team is very helpful in support needs and has responded quickly to any/all questions and concerns. Review collected by and hosted on G2.com.

What do you dislike about guidde?

The editing/trimming features have some limitations (i.e. the longer your video gets, the harder it is to clip a very specific window). I do believe it's gotten better over time, and have seen noticeable improvements, so I can only suspect that will continue. It's only a minor issue. Review collected by and hosted on G2.com.

Sharon B.
SB
Sharon B.
Product Marketing Manager
Small-Business (50 or fewer emp.)
"Great tool to show step-by-step walkthroughs of our product!"
5/5
What do you like best about guidde?

The tool is user-friendly and easy to navigate. Its customization functions enable us to create step-by-step videos that align with our brand. The ability to put together a walkthrough in just five minutes with captions is a real time-saver. As a product marketer, I use it to create GIFs or step-by-step videos that demonstrate new features that we release, and it's an excellent tool for this purpose. I highly recommend it to any product marketer looking to educate others on how to use a product.

The Guidde team is also amazing as they really take into consideration all of our feedback! Review collected by and hosted on G2.com.

What do you dislike about guidde?

I think that maybe more editing elements could be useful (i.e. being able to crop screen captures, zooming into specific features, etc.), but I am sure that with a small request on specifics - it's something that the team will take care of immediately as they have with all of our previous requests. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Biggest time saver piece of tech i have ever used!"
5/5
What do you like best about guidde?

I can create articles, guides, walkthroughs, demos, new feature announcments, how-to, onboarding new clients and all of that in light speed.

Before, we had to record screens, back track, editing, writing and more which was TIME CONSUMING which is our most important resource and now? all of that now take less than 60 seconds.

It really has made a difference for us. And to top all of that - great support and service 10/10! Review collected by and hosted on G2.com.

What do you dislike about guidde?

Would be amazing to be able to create the same proccess with Phone apps. Review collected by and hosted on G2.com.