Gil H.
GH
Gil H.
Product Support
Small-Business (50 or fewer emp.)
"Great recording solution for video guide, bug reports, meetings and tutorials"
5/5
What do you like best about guidde?

The step-by-step feature opened a new type of guide videos. The video's editing is easy and full of many excellent features. The platform has easy share options and can present it to all active users and viewers. Review collected by and hosted on G2.com.

What do you dislike about guidde?

When editing videos/step-by-step, it lacks features similar to Microsoft/Google, for example: Add-on moves to back or to front, support Bold and/or Italic, etc. The "Spaces" also are slightly 'thin' with features (there isn't an option to edit the space symbol). For a relatively young platform, those things are small. Review collected by and hosted on G2.com.

Omri S.
OS
Omri S.
Enterprise (> 1000 emp.)
"Guidde is the best guide!"
5/5
What do you like best about guidde?

It's super quick!!!

Super simple to use

Gives immediate value with many different stakeholders in the organization Review collected by and hosted on G2.com.

What do you dislike about guidde?

It's too good to be true!

Looking forward to their new features which will come and help much more. Review collected by and hosted on G2.com.

Michael B.
MB
Michael B.
Technical Support Manager
Mid-Market (51-1000 emp.)
"Guidde helps our customers to onboard quickly into our platform!"
5/5
What do you like best about guidde?

It is simple to make a video. The site is extremely user-friendly and simple to navigate.

The support team was extremely professional and quick to respond; they listened to our needs and implemented them!

I also appreciate the constant addition of new features! Review collected by and hosted on G2.com.

What do you dislike about guidde?

1. Lack of editing tools (e.g, video speed editor, not just speed-up and down functionality).

2. There is no option to share my videos with a "public sharing link" when using the mobile site. Review collected by and hosted on G2.com.

Oren N.
ON
Oren N.
Head of Solution Architects
Mid-Market (51-1000 emp.)
"Easy to use, great timesaver"
5/5
What do you like best about guidde?

With just a few clicks, I am able to create a customized experience for my users.

Creating a video once took us hours, and now with Guidde all the engineers can create helpful videos with just a few clicks and no hassle.

Support is great, and any questions or concerns we had were resolved very quickly Review collected by and hosted on G2.com.

What do you dislike about guidde?

Things at first felt a bit unfinished. Later I understood the company was only working on the product for les thab a year which left me dumbstruck for how long they came in such a short time. Turnaround for my requests was OUTSTANDING Review collected by and hosted on G2.com.

Effi Z.
EZ
Effi Z.
Product Manager team lead
Mid-Market (51-1000 emp.)
"An absolutely great tool to intuitively create, manage and consume organization knowledge"
5/5
What do you like best about guidde?

I like the automatic transcription, making it intuitive and simple to search for specific topics that are otherwise lost in the mass of data. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Would be nice to have it available in more browser-based conference tools.

Also would be happy to have it automatically enabled for every zoom I set up, even if the recording is available for a limited time. Review collected by and hosted on G2.com.

Frank W.
FW
Frank W.
Small-Business (50 or fewer emp.)
"The ease of use is astounding"
5/5
What do you like best about guidde?

The product is just so darn easy to use. I was creating training videos for our app, and it was challenging to click on my shared screen and articulate a perfect script simultaneously. Then I got Guidde and it creates the screen shots for me with highlights - and it's way easy to add my commentary. I'm able to really pump out training content substantially faster. Review collected by and hosted on G2.com.

What do you dislike about guidde?

There's not much else I could ask for in using Guidde - it really helped me solve a challenging business problem. Review collected by and hosted on G2.com.

Or A.
OA
Or A.
Director of Product
Small-Business (50 or fewer emp.)
"Makes creation of customer-facing videos effortless"
5/5
What do you like best about guidde?

1. The new voiceover support is a real differentiator - it saves hours of my time!

2. The automatic indexing of the video chapters is extremely useful

3. The automatic transcription is also top notch Review collected by and hosted on G2.com.

What do you dislike about guidde?

The Chrome extension used to always appear on top of my browser window, but luckily I was able to configure the app to hide it. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"One word "WOW""
5/5
What do you like best about guidde?

Incredible product—effortless to use, delivers exceptional results. A game-changer in simplicity and efficiency. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about guidde?

It's perfect—no dislikes at all. Exceptional in every way. Highly satisfied! Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Easy to use and intuitive tool that keeps getting better"
5/5
What do you like best about guidde?

- Easy to create videos, a great tool for knowledge management and training purposes.

- A lot of automated features that save time.

- Smooth integration and UX.

- Editing options keep getting better as new features are introduced.

- Guidde team is very responsive, always in touch, and open to feedback. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Cannot think of anything, the tool evolves very fast and the team perfects it along the way. Review collected by and hosted on G2.com.

Ami Z.
AZ
Ami Z.
vp of customer success
Mid-Market (51-1000 emp.)
"The best tool for producing and sharing knowledge for field team and customer success / support"
5/5
What do you like best about guidde?

Zero time to speed: you start using and can produce unique content in minutes.

The team does not need to be media expert, still the outcome is very impressive and easy to use Review collected by and hosted on G2.com.

What do you dislike about guidde?

I enjoy using it, I do not think I ever met any quality issue or slowness Review collected by and hosted on G2.com.