LL
Logan L.
Product Marketing Manager
Enterprise (> 1000 emp.)
"Create documentation on the fly - very quick, repeatable process"
4.5/5
What do you like best about guidde?

That you can quickly build/update documentation. The extension works flawlessly, the UI is (pretty) intuitive, and support has been good. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Can be a little challenging to navigate when first starting out. Some features (like creating a playlist) are not immediately visible. Review collected by and hosted on G2.com.

Carol A.
CA
Carol A.
Program Associate
Small-Business (50 or fewer emp.)
"Guidde is a valuable asset for our team"
5/5
What do you like best about guidde?

Guidde is a valuable asset for our team, allowing us to quickly create instructional videos for our platform. We particularly appreciate its intuitive interface and the ability to easily add annotations to our videos. It's helped us create more engaging and informative content for our users. The customer support team has also been excellent, always prompt and helpful in resolving any issues. Overall, we highly recommend Guidde to businesses seeking a reliable and efficient video creation tool. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Small things like not saving the timing of a frame even though it says it does. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Guidde - a change management tool"
4.5/5
What do you like best about guidde?

So easy to use, creating content, editing was made easy by the tool. Loved how you can so easily change the wording of the voiceover. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Occasionally slow to change content but I am not sure if that was my internet connection or not. Review collected by and hosted on G2.com.

GLORIANA P.
GP
GLORIANA P.
Communications analyst
Enterprise (> 1000 emp.)
"A game-changer with outstanding support"
5/5
What do you like best about guidde?

Using Guidde has completely changed how we produce and distribute video documentation. Our content development process has been sped up thanks to this generative AI platform, which makes it easy for us to create clear, concise instructions.

We've used Guidde almost every single day, to facilitate the smooth adoption of new tools by our teams and to onboard new hires. Our training procedures have been improved notably by the lesson videos we make because of their simplicity and efficacy.

I would want to express my sincere appreciation to the Guidde team. Your help has been tremendous, and our success has been greatly aided by your promptness and attention to detail. In our attempts to improve the efficiency of our documentation and training procedures, Guidde has proven to be a priceless tool. Review collected by and hosted on G2.com.

What do you dislike about guidde?

One minor drawback I've encountered is the process for deleting videos. Currently, you need to manually locate the video in the grid view to delete it, as the search function does not provide the option to delete directly from the search results. Improving this feature to allow deletion from the search results would streamline the process and enhance usability. Review collected by and hosted on G2.com.

Sabrina R.
SR
Sabrina R.
Property Management Specialist, Aliyah Consultant, Mentor
Mid-Market (51-1000 emp.)
"Easy & efficient, easy to create engaging scenarios and guides that enhance learning & collaboration"
5/5
What do you like best about guidde?

Guidde is an exceptionally easy-to-use platform that streamlines the creation and distribution of how-to guides and scenarios. Its user-friendly design enables rapid development of step-by-step instructions, making it ideal for both personal and professional applications. I've particularly appreciated its utility during training sessions and when onboarding new team members, as I can effortlessly create visual scenarios that improve comprehension.

A notable feature is the capability to incorporate multimedia elements such as screenshots and videos, which add vibrancy to the guides. The collaborative tools facilitate smooth sharing and feedback, ensuring that everyone stays aligned. In general, Guidde has optimized my workflow, simplifying the communication of complex processes in an engaging and clear manner. I highly recommend it for anyone aiming to improve their instructional materials! Review collected by and hosted on G2.com.

What do you dislike about guidde?

Insights are simple and basic not enough to measure the impact. Review collected by and hosted on G2.com.

Siya P.
SP
Siya P.
Sales Consultant
Small-Business (50 or fewer emp.)
"It is the wonderful tool"
5/5
What do you like best about guidde?

It is AI-powered screen recording

It has auto-generated voiceover Review collected by and hosted on G2.com.

What do you dislike about guidde?

customization flexibility in terms of branding Review collected by and hosted on G2.com.

Gal A.
GA
Gal A.
Head of Global Partner Program
Mid-Market (51-1000 emp.)
"Effortless How-To Videos That Elevate Partner Communication"
5/5
What do you like best about guidde?

As Head of Global Partner Program at Perception Point, I regularly need to communicate complex processes to our partners and clients in a clear, engaging way.

Guidde has become an essential tool for me: Its intuitive platform allows me to create visually compelling, production-ready how-to videos with ease—no design or editing experience needed.

Guidde makes every workflow look polished and professional, enhancing our knowledge-sharing efforts and creating a truly seamless experience for our partners. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about guidde?

There are some slight customization limitations Review collected by and hosted on G2.com.

AB
Alan B.
Senior CX Manager (Programs and Content)
Enterprise (> 1000 emp.)
"A gamechanger in our content strategy"
5/5
What do you like best about guidde?

It is so easy to use - if you can use Powerpoint, you can use Guidde! Simply switch it on, do what you want to do, click done, and presto, you have a real re-usable asset that can be shared internally or externally with customers.

It took minutes to implement and get started, and we saw the benefits immediately.

Guidde has transformed our content production process and allowed us to scale up our output for new product launches and internal rollouts. Our content is very easily added to Zendesk articles and published to our customers.

Our CSM Hannah has been a phenomenal help and Guidde feels like a partner in our content journey rather than a supplier. Review collected by and hosted on G2.com.

What do you dislike about guidde?

The only limitation is how it handles full screen recording for desktop applications, but all web-based content production is absolutely spot on. Review collected by and hosted on G2.com.

Jess F.
JF
Jess F.
Senior Client Success Specialist
Small-Business (50 or fewer emp.)
"Guidde is the best"
5/5
What do you like best about guidde?

Guidde is so easy to use! I was able to learn how to use it in just a few minutes and trained my team in no time on it. It really has leveled up our support articles to make it easy for our users to learn how to use parts of our software. I love being able to customize our videos with different colors, backgrounds, and shapes to make them visually appealing while still being easy to follow. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Nothing! It's amazing and I can't find a single fault with it. Review collected by and hosted on G2.com.

Marc P.
MP
Marc P.
CMO & SEO Manager
Small-Business (50 or fewer emp.)
"Cut our support ticket closure time by 50%"
5/5
What do you like best about guidde?

Easy setup, impressive AI voiceovers, and multilanguage support made Guidde an ideal solution for our team. The free version gave us everything we needed to get started and see results. Review collected by and hosted on G2.com.

What do you dislike about guidde?

The embedded guide styling could improve. Review collected by and hosted on G2.com.