Verified User in Gambling & Casinos
AG
Verified User in Gambling & Casinos
Small-Business (50 or fewer emp.)
"Fast and Easy Document Creation"
5/5
What do you like best about guidde?

We've been searching for an efficient AI-powered solution to streamline our documentation process, and Guidde has proven to be exactly what we needed. It has enabled us to quickly create high-quality how-to videos for several of our applications, significantly enhancing our customer support resources.

Guidde is incredibly user-friendly and was seamlessly adopted by our team. Implementation was straightforward, and it’s now a tool we rely on weekly to produce engaging and informative videos. Integration into our department was smooth, and the impact has been substantial—both in reducing training costs for our customers and improving internal onboarding.

What truly sets Guidde apart is their outstanding customer support. Their team has been responsive, knowledgeable, and genuinely invested in our success. Whether we had questions during setup or needed guidance on best practices, they were always there to help.

The results have exceeded our expectations, and we highly recommend Guidde to any organization looking to simplify and elevate their documentation efforts. Review collected by and hosted on G2.com.

What do you dislike about guidde?

It would be great to have the ability to add music to individual steps. I imagine this is a feature the team is considering for future development, and it would be a fantastic enhancement to an already impressive tool. Review collected by and hosted on G2.com.

Marek M.
MM
Marek M.
Training Specialist | Instructional Designer
Mid-Market (51-1000 emp.)
"The tool that everybody has fallen in love with"
4/5
What do you like best about guidde?

As a corporate content creator, I need to produce high-quality videos in the shortest time possible. Thanks to Guidde, I no longer have to spend hours editing in a video editor – the AI takes care of everything. I just review the result and make a few final touches. A huge advantage is that we were also able to involve colleagues outside of our product experience team in the content creation process. Review collected by and hosted on G2.com.

What do you dislike about guidde?

There’s always something to improve – I like things to be perfect. But Hannah, our CSM, always makes sure to find a temporary workaround and gets our request added to their roadmap. Review collected by and hosted on G2.com.

MJ
Matthew J.
Electrical Designer
Enterprise (> 1000 emp.)
"An intuitive and positive user experience."
5/5
What do you like best about guidde?

Ease of creating high quality walk throughs. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Input can be a little sensitive, i.e. double clicking something will result in two "Click" slides instead of one "Double Click" slide. Review collected by and hosted on G2.com.

Edgar F.
EF
Edgar F.
Senior Customer Support Manager
Mid-Market (51-1000 emp.)
"Great tool!"
5/5
What do you like best about guidde?

It is very intuitive, super useful and all the features it has, is amazing. Review collected by and hosted on G2.com.

What do you dislike about guidde?

By now all is good, there is nothing that I can see that can cause trouble. Review collected by and hosted on G2.com.

Ofir G.
OG
Ofir G.
Training Developer
Enterprise (> 1000 emp.)
"Fun and intuitive way to create system training video"
5/5
What do you like best about guidde?

guidde enables creating system training videos easily and efficiently.

Thanks to guides, even subject matter experts can create their own training videos. Review collected by and hosted on G2.com.

What do you dislike about guidde?

guidde is getting improved and enhanced very often. It is sometimes difficult to keep track of the changes. Review collected by and hosted on G2.com.

SB
Simon B.
Training Project Manager
Mid-Market (51-1000 emp.)
"An essential part of our tech stack"
5/5
What do you like best about guidde?

Guidde has transformed how I create video tutorials, saving me time and effort with its intuitive interface and powerful features. The customer support is outstanding, and my customer success manager has been incredibly helpful, ensuring I get the most out of the tool. An invaluable part of my workflow! Review collected by and hosted on G2.com.

What do you dislike about guidde?

Being able to differentiate viewer groups in a simple way would be great. Review collected by and hosted on G2.com.

DCRXZ C.
DC
DCRXZ C.
Learning Innovation Technology Specialist
Enterprise (> 1000 emp.)
"Guidde - Innovative and Easy to Use"
4.5/5
What do you like best about guidde?

Very easy to use and very quick to generate needed content Review collected by and hosted on G2.com.

What do you dislike about guidde?

The requirement to install an extension or alternatively a software sometimes is a hindrance because of security. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Guidde has made the ability of creating and editing training videos easy!"
5/5
What do you like best about guidde?

The ability to edit a video without having to redo every step. The splicing of videos makes it easy, as some content can be added to other videos. Review collected by and hosted on G2.com.

What do you dislike about guidde?

The editing feature. We have experienced saving issues when two users are editing a video. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Great Experience"
5/5
What do you like best about guidde?

Great tool to create product demos. Highly recommended!

A must-have app for anyone who needs to create how-to demos quickly in a rapidly changing environment. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Not much to dislike, a continuously evolving tool. Review collected by and hosted on G2.com.

Paul P.
PP
Paul P.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Great product"
5/5
What do you like best about guidde?

Automatic creation and translation of tutorial videos. Review collected by and hosted on G2.com.

What do you dislike about guidde?

Not much to be disliked... a few minor things could be improved : having the translation enabled on the playlist level, also the UI to organise videos can sometimes be confusing. Review collected by and hosted on G2.com.