--- title: guidde Reviews meta_title: 'guidde Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how guidde works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 83 scale: '5' date_modified: '2026-07-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # guidde Reviews **Vendor:** guidde **Category:** [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture) **Average Rating:** 4.8/5.0 **Total Reviews:** 83 ## About guidde Guidde is a market-leading Generative AI platform designed to facilitate video documentation and serve as a comprehensive Digital Adoption Platform (DAP). This innovative solution enables modern organizations to capture, manage, and distribute step-by-step instructions efficiently, bridging the gap between complex software workflows and user comprehension. Guidde stands out as a premier AI-driven alternative to traditional screen recording tools and labor-intensive manual Standard Operating Procedure (SOP) documentation methods. The target audience for Guidde includes a diverse range of professionals across various sectors, including Customer Success (CS), IT Operations, and Human Resources (HR). These teams often face challenges in creating effective training materials and documentation that can keep pace with rapid technological changes. Guidde addresses these challenges by automating the documentation process, allowing organizations to scale their training efforts without the need for additional resources. This platform is particularly useful for onboarding new employees, reducing churn, and streamlining software rollouts, making it an essential tool for organizations aiming to enhance their operational efficiency. One of the key features of Guidde is its one-click AI video generation capability, which allows users to instantly convert on-screen actions into high-definition video guides. This automation significantly reduces the time required for video content creation by up to 70%, making it easier for teams to produce high-quality instructional materials. Additionally, Guidde offers global localization and translation services, generating native-sounding AI narration and synchronized subtitles in over 40 languages. This feature ensures that organizations can maintain training consistency across diverse geographical locations. Security and compliance are critical considerations for enterprises, and Guidde addresses these concerns with its "Smart Redaction" feature. This machine learning-driven capability automatically detects and blurs sensitive Personally Identifiable Information (PII) during the capture process, ensuring that organizations can create documentation without compromising data security. Furthermore, Guidde supports omnichannel distribution and integration, allowing users to embed their "Guiddes" into help centers, internal wikis, or share them via instant links, thereby enhancing accessibility and support ticket resolution. Lastly, Guidde provides insightful analytics that track user engagement and completion rates. This data enables organizations to identify areas where users may struggle, allowing for real-time optimization of documentation. By transforming knowledge management strategies into a visual, AI-first powerhouse, Guidde empowers organizations to enhance productivity and improve user experience effectively. ## guidde Pros & Cons **What users like:** - Users find Guidde's **ease of use** exceptional, allowing even novices to create guides effortlessly and efficiently. (28 reviews) - Users praise the **easy creation of How-To guides** with Guidde, streamlining video production and enhancing training efficiency. (26 reviews) - Users love the **time-saving capabilities** of Guidde, enhancing efficiency and simplifying video creation seamlessly. (23 reviews) - Users value the **exceptional customer support** from Guidde, especially praising their responsive and knowledgeable Customer Success Manager, Hannah. (16 reviews) - Users appreciate the **impressive AI-powered features** of Guidde, making video creation effortless and engaging. (10 reviews) - Users love the **easy editing** capabilities of Guidde, significantly reducing time spent on video production and documentation. (10 reviews) - Users appreciate the **user-friendly design and multimedia features** of Guidde, streamlining guide creation and enhancing collaboration. (9 reviews) - Efficiency (7 reviews) - Users commend Guidde for its **intuitive design** , enabling effortless documentation and resource creation, even for non-tech users. (7 reviews) - Training (7 reviews) **What users dislike:** - Users note **limited customization options** for fine-tuning content and visuals, impacting the overall creative process. (5 reviews) - Users find the **limited language support** in Guidde time-consuming, impacting content personalization and overall efficiency. (2 reviews) - Users find the **organizational issues** frustrating, as managing videos and tools feels disjointed and inefficient. (2 reviews) - Users face **poor file handling** , with issues saving edits when multiple users are working on videos simultaneously. (2 reviews) - Users report **screenshot issues** , such as lag in recordings and the need to click for each step captured. (2 reviews) - Users find the **complex setup** process of Guidde time-consuming and unclear, causing initial confusion and inefficiency. (1 reviews) - Users find the **deletion process cumbersome** , as it requires manually locating videos instead of deleting directly from search results. (1 reviews) - Difficult Navigation (1 reviews) - Frequent Updates (1 reviews) - Limited Features (1 reviews) ## guidde Reviews ### 1. Guidde has cut my time down to a third of what it was to create knowledge center articles & videos. **Rating:** 5.0/5.0 stars **Reviewed by:** Dani C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about guidde?** I love that it is broken out by screenshots so I can re-record over segments easily without having to re-record the entire video. My favorite feature is being able to copy out the article with screengrabs into markdown, saving me 30+ minutes every time. I have used Guidde for every new feature and report release we've had since discovering it. The couple of times I've needed customer support, the team has been quick to respond. I've tried other softwares and this one by far checks more of the boxes of features I and my team now - and has features we never realized we need! **What do you dislike about guidde?** There is a slight lag in the beginning of recordings, so it doesn't sound as seamless as it could going from screenshot to screenshot. **What problems is guidde solving and how is that benefiting you?** It originally took me anywhere from an hour to 2 hours to create 1 knowledge center article and accompanying video. Now, I'm getting 60+ minutes back on every article, allowing me to spend more time with my clients while still giving them quality reference materials. With Guidde, I'm now able to work on expanding our knowledge center from just functionality articles to workflow articles as well. ### 2. Can improve the interface **Rating:** 3.5/5.0 stars **Reviewed by:** Diego M. | Project Manager & Community Builder, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about guidde?** It's very practical and easy to use, you really forget you're using it when you record a process **What do you dislike about guidde?** Its interface makes it feel old and outdated. Also its step editing process is a bit confusing when it comes to the final details **What problems is guidde solving and how is that benefiting you?** The problem of explaining to my students how to carry out different processes and use of digital tools. Guidde allows me to guide you step by step through the process so that you can re-reference any step at your own pace. ### 3. Using Guidde for my growing media business. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. | Co-Founder & CEO , Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about guidde?** The UX is exceptional, the product is very easy to use. We employ from all over the world, and create all of our onboarding and training documents with Guidde. Whenever we have a new SOP, the first thing we do is document it with Guidde. **What do you dislike about guidde?** Sometimes I click too many times, and have to delete these clicks once the Guidde is created. **What problems is guidde solving and how is that benefiting you?** We use Guidde to document our SOP's for onboarding. ### 4. Guidde is an Amazing Product for creating user guides **Rating:** 5.0/5.0 stars **Reviewed by:** Sean R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about guidde?** Guidde is very user friendly and responsive. I created user guides daily and using guidde has saved me so much time and effort. I have tried so many user guides platforms and none compares to Guidde. **What do you dislike about guidde?** There's is nothing I dislike about Guidde. **What problems is guidde solving and how is that benefiting you?** Create multiple guides quick and easy. ### 5. Made our help pages creation easier **Rating:** 5.0/5.0 stars **Reviewed by:** Bernadette L. | QA / Tester, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about guidde?** Ease of use. User friendly. Ease of integration. Ease of Implementation. **What do you dislike about guidde?** hmm. I can not move the elements layering. Or I just don't know how to? **What problems is guidde solving and how is that benefiting you?** It's now easier to make a help documentation. Support can also use them to easily show/explain something to our customers. ### 6. Finally time for fun stuff instead of collecting screenshots **Rating:** 5.0/5.0 stars **Reviewed by:** Jory d. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about guidde?** Create really fast video guides. And very quick and swift responses on support questions and they are open for feature requests **What do you dislike about guidde?** Suits my needs perfectly for now. Cant think of any downsides yet **What problems is guidde solving and how is that benefiting you?** Its saving me time ### 7. Guidde has 10x our internal team communication **Rating:** 5.0/5.0 stars **Reviewed by:** Martin C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about guidde?** How easy and simplistic it is to use. Really hard to find AI tools that are actually inuitive and this fits that description entirely. **What do you dislike about guidde?** Nothing as of right now, but will be waiting to see what happens with future product rollouts. **What problems is guidde solving and how is that benefiting you?** Simply being able to communicate better internally, it's a great way of getting everyone on the same page. ### 8. Simplifying Visual Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Bob O. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about guidde?** Guidde is a game-changing Chrome extension that simplifies the creation of stunning how-to videos without any design or video editing skills. With its intuitive interface and recent addition of Voiceover capabilities, Guidde offers a seamless combination of video and text, making instructional content visually appealing and engaging. Sharing videos is effortless, and the performance is impeccable. Guidde has truly transformed the way I communicate visually, and I highly recommend it to everyone. **What do you dislike about guidde?** While Guidde is an exceptional tool, if I had to nitpick, there are some parts of the app that could be streamlined for a smoother user experience. However, the overall functionality and performance of Guidde more than make up for this minor inconvenience. **What problems is guidde solving and how is that benefiting you?** Guidde solves the problem of creating professional-looking instructional videos without the need for design or video editing skills. This benefits me by allowing me to easily and effectively communicate information visually, share workflows and software processes seamlessly, and engage customers and teammates with visually appealing and production-ready content. ### 9. Already recommending this to our customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Nate H. | Customer Success Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about guidde?** It's so simple to make useful content for our customers. **What do you dislike about guidde?** I can't seem to remove the "powered by Guidde" on a PDF export. **What problems is guidde solving and how is that benefiting you?** We have to constantly create how to guides for our customers, this has simplified the entire process, doing most of the hard work for us. ### 10. Easy to use and quick to create **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about guidde?** The ease in which you can click through your product and it records all interactions. In ten mins you can create a guide 3 mins long **What do you dislike about guidde?** It doesn't register clicks outside of browser. **What problems is guidde solving and how is that benefiting you?** We're a small organisation and creating content like this can be expensive and time consuming. ### 11. Makes Recording Videos Hassle-free **Rating:** 5.0/5.0 stars **Reviewed by:** Mikołaj P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about guidde?** The ease of use and the pain points it solves. I don't think I've come across a SaaS product where I'd get quicker time to value. With Guidde, I was able to create a handful of videos for the Help Center of our SaaS, and the experience was smooth. Guidde and the AI it capitalizes on does everything from recording the clicks, adding overlays and shapes, adding descriptions, and you can also add a voiceover (a wealth of options and languages to choose from). What I like best about it is that it makes recording videos enjoyable again. Before, you'd have to jump through hoops, edit your videos, add the visuals yourself, now it's automated. The UI, UX, and the responsiveness of the team is fantastic. **What do you dislike about guidde?** There's nothing I dislike it per se because I know that it'll get better over time. I'm a stickler for formatting and easthetics, so I still spend some time manually refining the videos (like changing the descriptions of the steps, the shapes, etc.). But, the videos Guidde spews out are perfectly ready-to-use if you're not as fastidious as I am in making videos. Also, there's this glitch whereby when you change a description of the step, the frame duration must be 1 second longer than the voiceover length, which is something that's not required for default-made steps. **What problems is guidde solving and how is that benefiting you?** I no longer have to spend time on video-editing our recordings - it's done automatically. I no longer have to add shapes and overlays myself, because Guidde gets it right. They have a beautiful mockup of screenshots, which looks pro, and make recording product how-to videos enjoyable. It does the legwork for us - and we can dedicate all of our attention to how best to communicate and explain features to our customers. So, all in all, it's a great time saver. ### 12. Really Impressed with Guidde for creating my tutorials **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about guidde?** The platform is really user-friendly, allowing me to create and share tutorial guides easily. The intuitive interface and variety of features mean I can tailor my content exactly how I envision it. It's revolutionized the way I approach guided experiences. **What do you dislike about guidde?** I'd love to see even more customization options in the future **What problems is guidde solving and how is that benefiting you?** With Guidde, I can easily craft guides that not only look polished but are also interactive and engaging. It's saved me heaps of time and elevated the quality of my content. The platform's ease of use means I can focus on the content itself rather than fussing over the technical side of things. ### 13. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2023 **What do you like best about guidde?** I can't emphasize enough how much of a game changer guidde has been for documentation across all functions. As someone who wears multiple hats in our support organization, creating how-to guides used to be a time-consuming task. I was even considering hiring a documentation specialist until I discovered guidde. Now, in less time than it would take to explain my requirements to someone else, I can create my own professional guides. guidde's user-friendly interface makes the process effortless, allowing me to create guides within minutes. I particularly love the text-to-voiceover feature, which adds a polished touch to my guides without the need for recording my own voice. Plus, the helpful analytics provided by guidde allow me to track which guides are being utilized and make necessary updates when features or steps change. **What do you dislike about guidde?** No dislikes currently that I can think of. **What problems is guidde solving and how is that benefiting you?** I constantly have to guide and instruct teams and individuals on performing certain actions in the system. With guidde I can send a short instructional video that demonstrates the "how to" rather than having to meet for a screen sharing session. ### 14. Truly a game changer for documentation across all functions **Rating:** 5.0/5.0 stars **Reviewed by:** Chris W. | Frontline Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about guidde?** Guidde is easy to use and powerful. Ever had a situation where you need to schedule time with a colleague to show them how to do something, but schedules don't align? Make a quick Guidde! In these cases, creating can take as little as a minute (seriously). Want to create polished how-to guides for your clients (or colleagues) with voiceovers? You can do that with Guidde. I highly recommend using the text to voiceover instead of recording your own. Write out the script, and that's it! Want helpful analytics to see which guiddes are used (and which aren't)? They have that too. **What do you dislike about guidde?** I only have two minor "complaints". 1. There's a 100 click limit per video. I get that the general goal is to create snack-sized guiddes, but sometimes you do need to create an in-depth one. You can split it into multiple guiddes, but I wish you didn't have to. 2. Occasionally, I'd like more options with the arrows you can use to point to sections in the guidde. It can be limiting from a visual appeal perspective. It's rare, but I've run into this a few times. **What problems is guidde solving and how is that benefiting you?** As a Product Owner juggling multiple hats, creating how-to guides was time-consuming. I was in the process of asking for a documentation hire when I found Guidde. Now there's no need. In less time than I'd take to show said documentation person what I'm looking for, I can create my own guidde. Now, when features or steps change, I can also quickly update the documentation. Somehow Guidde has not only saved my company money, but this is still less time than I'd spend working with a documentation person. ### 15. Finally an easy walkthrough tool **Rating:** 5.0/5.0 stars **Reviewed by:** Adam A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about guidde?** Having to make walkthroughs was always such a pain, taking a piture of each step then taking it into powerpoint and drawing each step over and over again is the worst, of you need to visually explain anything to someone, use guidde **What do you dislike about guidde?** It is the best option out there but you could always make things smarter, some AI would be really cool **What problems is guidde solving and how is that benefiting you?** It takes out a lot of tedious steps from creating walkthroughs ### 16. Time saving!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Othon N. | IT Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about guidde?** Creating a video used to take us hours, but now, with Guidde, we can create useful videos with just a few clicks. This represents a significant advance in terms of efficiency and productivity, and allows us to communicate our ideas more effectively. **What do you dislike about guidde?** I would appreciate the addition of even more customization options in the future **What problems is guidde solving and how is that benefiting you?** Excessive delay in creating instructional materials. ### 17. Saved me hours upon hours **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about guidde?** It's embarrassing how many hours I've spent screenshotting, editing videos, and repeating the same training or tip when ramping reps. As someone who cares deeply about making sure my teams get the enablement they need when they need it, Guidde has been a complete game-changer. **What do you dislike about guidde?** I wish you could jump from app-to-app to create more in-depth videos. **What problems is guidde solving and how is that benefiting you?** Saving hours of time creating how-tos and step-by-steps. ### 18. Great product, great support, and a user-friendly experience **Rating:** 4.5/5.0 stars **Reviewed by:** Phil O. | Client Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about guidde?** Guidde is a great tool that our whole Client Experience team is able to use at a moment's notice. Whether our training team is using it for a Universal video, or our Client Success or Support team is creating a quick video for a specific client Guidde is able to meet everyone's immediate need and get resources into our client's hands immediately. Additionally, the Guidde team is very helpful in support needs and has responded quickly to any/all questions and concerns. **What do you dislike about guidde?** The editing/trimming features have some limitations (i.e. the longer your video gets, the harder it is to clip a very specific window). I do believe it's gotten better over time, and have seen noticeable improvements, so I can only suspect that will continue. It's only a minor issue. **What problems is guidde solving and how is that benefiting you?** Guidde has allowed us to give clients quick 'how-to' videos to answer their questions with a very fast turnaround time. Having these tools in the hands of our Client Experience team truly enhances our clients positive experience. ### 19. Great tool to show step-by-step walkthroughs of our product! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon B. | Product Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about guidde?** The tool is user-friendly and easy to navigate. Its customization functions enable us to create step-by-step videos that align with our brand. The ability to put together a walkthrough in just five minutes with captions is a real time-saver. As a product marketer, I use it to create GIFs or step-by-step videos that demonstrate new features that we release, and it's an excellent tool for this purpose. I highly recommend it to any product marketer looking to educate others on how to use a product. The Guidde team is also amazing as they really take into consideration all of our feedback! **What do you dislike about guidde?** I think that maybe more editing elements could be useful (i.e. being able to crop screen captures, zooming into specific features, etc.), but I am sure that with a small request on specifics - it's something that the team will take care of immediately as they have with all of our previous requests. **What problems is guidde solving and how is that benefiting you?** Visually communicating new features to customers or internally is significantly simplified using Guidde's step-by-step walkthrough tool. The fact that it automatically creates caption texts for me and that I just have to edit it saves me lots of time and unnecessary manual work. ### 20. Biggest time saver piece of tech i have ever used! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about guidde?** I can create articles, guides, walkthroughs, demos, new feature announcments, how-to, onboarding new clients and all of that in light speed. Before, we had to record screens, back track, editing, writing and more which was TIME CONSUMING which is our most important resource and now? all of that now take less than 60 seconds. It really has made a difference for us. And to top all of that - great support and service 10/10! **What do you dislike about guidde?** Would be amazing to be able to create the same proccess with Phone apps. **What problems is guidde solving and how is that benefiting you?** Until today - creating product articles & how-to, supporting clients and more was a pain. To take screenshots, edit, create a video, add back track - Now all of that happen in a moment. ### 21. Great recording solution for video guide, bug reports, meetings and tutorials **Rating:** 5.0/5.0 stars **Reviewed by:** Gil H. | Product Support, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about guidde?** The step-by-step feature opened a new type of guide videos. The video's editing is easy and full of many excellent features. The platform has easy share options and can present it to all active users and viewers. **What do you dislike about guidde?** When editing videos/step-by-step, it lacks features similar to Microsoft/Google, for example: Add-on moves to back or to front, support Bold and/or Italic, etc. The "Spaces" also are slightly 'thin' with features (there isn't an option to edit the space symbol). For a relatively young platform, those things are small. **What problems is guidde solving and how is that benefiting you?** The support and Customer Success team assists with every request and helps to guide the users with every query. The use of Guidde solved our team the use of many platforms that we are getting in 1 great package. ### 22. Guidde is the best guide! **Rating:** 5.0/5.0 stars **Reviewed by:** Omri S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about guidde?** It's super quick!!! Super simple to use Gives immediate value with many different stakeholders in the organization **What do you dislike about guidde?** It's too good to be true! Looking forward to their new features which will come and help much more. **What problems is guidde solving and how is that benefiting you?** - Customer QA and tutorials - Sending feedback and insights - Sending tutorials and new product features ### 23. Guidde helps our customers to onboard quickly into our platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Technical Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about guidde?** It is simple to make a video. The site is extremely user-friendly and simple to navigate. The support team was extremely professional and quick to respond; they listened to our needs and implemented them! I also appreciate the constant addition of new features! **What do you dislike about guidde?** 1. Lack of editing tools (e.g, video speed editor, not just speed-up and down functionality). 2. There is no option to share my videos with a "public sharing link" when using the mobile site. **What problems is guidde solving and how is that benefiting you?** It assists our customers in onboarding our platform (a difficult process); this allows us to find time to improve our product without "wasting" our time by leading the customer with "How-To" questions/tickets. ### 24. Easy to use, great timesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Oren N. | Head of Solution Architects, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about guidde?** With just a few clicks, I am able to create a customized experience for my users. Creating a video once took us hours, and now with Guidde all the engineers can create helpful videos with just a few clicks and no hassle. Support is great, and any questions or concerns we had were resolved very quickly **What do you dislike about guidde?** Things at first felt a bit unfinished. Later I understood the company was only working on the product for les thab a year which left me dumbstruck for how long they came in such a short time. Turnaround for my requests was OUTSTANDING **What problems is guidde solving and how is that benefiting you?** Users were spending a lot of time on creating custom videos, feeling conscious about their voice recording and spending too much time editing. Guidde just took away that struggle ### 25. An absolutely great tool to intuitively create, manage and consume organization knowledge **Rating:** 5.0/5.0 stars **Reviewed by:** Effi Z. | Product Manager team lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about guidde?** I like the automatic transcription, making it intuitive and simple to search for specific topics that are otherwise lost in the mass of data. **What do you dislike about guidde?** Would be nice to have it available in more browser-based conference tools. Also would be happy to have it automatically enabled for every zoom I set up, even if the recording is available for a limited time. **What problems is guidde solving and how is that benefiting you?** There is so much knowledge moving around in online meetings. Managing seems borderline impossible. Guidde really makesit so much easier to manage, search and consume. We got on it in covid but stayed well after since it working so well. ### 26. The ease of use is astounding **Rating:** 5.0/5.0 stars **Reviewed by:** Frank W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about guidde?** The product is just so darn easy to use. I was creating training videos for our app, and it was challenging to click on my shared screen and articulate a perfect script simultaneously. Then I got Guidde and it creates the screen shots for me with highlights - and it's way easy to add my commentary. I'm able to really pump out training content substantially faster. **What do you dislike about guidde?** There's not much else I could ask for in using Guidde - it really helped me solve a challenging business problem. **What problems is guidde solving and how is that benefiting you?** Training content for new/existing customers. Also quick navigation of new features to my customer base. ### 27. Makes creation of customer-facing videos effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Or A. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about guidde?** 1. The new voiceover support is a real differentiator - it saves hours of my time! 2. The automatic indexing of the video chapters is extremely useful 3. The automatic transcription is also top notch **What do you dislike about guidde?** The Chrome extension used to always appear on top of my browser window, but luckily I was able to configure the app to hide it. **What problems is guidde solving and how is that benefiting you?** Guidde helps us create customer-facing videos about our product (product announcements, quick start guides, etc.) within a fraction of the time it took us to do so before. ### 28. One word "WOW" **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about guidde?** Incredible product—effortless to use, delivers exceptional results. A game-changer in simplicity and efficiency. Highly recommend! **What do you dislike about guidde?** It's perfect—no dislikes at all. Exceptional in every way. Highly satisfied! **What problems is guidde solving and how is that benefiting you?** Excellent for generating training material—intuitive, reliable, and efficient. Makes the process seamless. ### 29. Easy to use and intuitive tool that keeps getting better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2023 **What do you like best about guidde?** - Easy to create videos, a great tool for knowledge management and training purposes. - A lot of automated features that save time. - Smooth integration and UX. - Editing options keep getting better as new features are introduced. - Guidde team is very responsive, always in touch, and open to feedback. **What do you dislike about guidde?** Cannot think of anything, the tool evolves very fast and the team perfects it along the way. **What problems is guidde solving and how is that benefiting you?** Creating video tutorials on the go and sharing them easily with teams and end customers. ### 30. The best tool for producing and sharing knowledge for field team and customer success / support **Rating:** 5.0/5.0 stars **Reviewed by:** Ami Z. | vp of customer success, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about guidde?** Zero time to speed: you start using and can produce unique content in minutes. The team does not need to be media expert, still the outcome is very impressive and easy to use **What do you dislike about guidde?** I enjoy using it, I do not think I ever met any quality issue or slowness **What problems is guidde solving and how is that benefiting you?** Rapidly improve the way we guide our customers, and it improve their satisfaction ### 31. If you want to create tutorials guides and tutorial videos I would defeintliy recomend Guidde. **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan B. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about guidde?** The option to create easy tutorials. the platform is easy to use and the team provides high quality service. **What do you dislike about guidde?** At the current, you can't pause and continue a recording. **What problems is guidde solving and how is that benefiting you?** As written they are really good at creating tutorial guides. screenshots with easy-to-use text boxes. ### 32. Ingenious, time saving video messaging and knowledge sharing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2023 **What do you like best about guidde?** Ease of use. Great team to support you and a pace of features release which you can only wish for. **What do you dislike about guidde?** Not much comes to mind. The product is quickly evolving according to our needs **What problems is guidde solving and how is that benefiting you?** Streamlining our onboardind and training flows and enabling a 1:many approach for our SMB clientele with a better video messaging element. ### 33. Tried out Guidde and was amazed by the time it saves me **Rating:** 5.0/5.0 stars **Reviewed by:** Tomer B. | S, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2023 **What do you like best about guidde?** Creating user guides and step by step in less than 10 minutes for sophisticated scenarios **What do you dislike about guidde?** Sometimes, there are some bugs, but they are fixing them almost in a week. **What problems is guidde solving and how is that benefiting you?** Sending step by step to my customers. - [View guidde pricing details and edition comparison](https://www.g2.com/products/guidde/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+12%3A52%3A51+-0500&secure%5Bsession_id%5D=0acc398d-4029-4c4a-a9c8-c0665b62cde7&secure%5Btoken%5D=52ec8fbbb10577b55baa66c0debc5145b5a54c705680f90d0b5bfce47a63bcca&format=llm_user) ## guidde Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## guidde Features **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management **Guide Options** - Rich Text Editor - Drag and Drop Editor - Page Templates - Video Tutorials - Document Upload **Platform Basics** - Screen Capture - Video Capture - Image Editor **Task Tracking** - Activity Feed - Task Schedules - Comments **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Content Creation** - Content Management **Platform Basics** - Integrations - Multiple Content Types - Mobility **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Prospect Engagement** - Live Demonstration - Guided Demos - Analytics - Multiple Personas - Interactive Product Tour - Sandbox/POC Automation **Video creation - Video Content Creation** - Screen recorder - Transcription - Animations - Templates - Version history - Storyboard timeline - Text-to-speech - Sound library - Multi-format resizer **Agentic AI - Content Experience Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Knowledge Base** - Q & A - Link Sharing - Searchable **Guide Tools** - Prerequisites - Workflows - Training Modules - Analytics **Platform Content** - Scrolling Capture - Text Extraction - Screen Record **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Optimization** - ROI Reporting **Training & Learning** - Self-paced - Content Creation - Content Storage and Management - Quiz Capabilities - Certification Engine **Organization** - Search - Permissions - Organization **Demo Management** - Templates - Demo Creation - Demo Storage - Custom Branding - Integrations - Editing - Security - Mobile App Demos **Distribution - Video Content Creation** - Omnichannel delivery - Embed - Download formats **Media Types** - Video - Audio - Images **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Security** - Verification - Role-Based Permission - Public vs Private **Access Options** - Multi-Language Support - Mobile Device Support - Single Sign-On (SSO) **Platform Additional Functionality** - File Sharing - Platform Search **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Data & Analytics** - Visualization - Learner tracker - Analytics **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Generative AI** - AI Text Generation **Analytics - Video Content Creation** - A/B testing - Engagement metrics **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software - Integration with Marketing Software **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Generative AI** - AI Text Generation - AI Text Summarization **Training & Support - Video Content Creation** - Community - Customer support **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Communication** - Social Features - Tagging - Upload - Comments **Integrations - Video Content Creation** - Media assets - Content management - Marketing automation **Agentic AI - Demo Automation** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI Demo Agent or Avatar **Agentic AI - Digital Asset Management** - Cross-system Integration **Other - Video Content Creation** - Collaboration - Roles management **Agentic AI - Video Content Creation** - Multi-step Planning - Cross-system Integration ## Top guidde Alternatives - 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