Having tried three other software solutions (Loodgix, Streamline, MyVR), I can confidently say that the team at Guesty and my account manager Taylor Murphy is the ONLY software you need to consider. Their platform is not just user-friendly; it's a hospitality powerhouse. Managing bookings and communicating with guests, accounting, lock management, distribution channel management, Merchant service, automations and more are a breeze.

What sets Guesty apart is their unmatched customer service. They are always easy to reach, and their team genuinely cares about their hosts. The level of support and attention they provide is unparalleled.

In the world of property management, Guesty is my go-to. I wouldn't think about switching – they've redefined the hosting experience with their hospitality-centric approach. If you want a software partner that truly values its hosts, look no further than Guesty. Review collected by and hosted on G2.com.

I cannot think of anything I dislike. They are so helpful and easy to work with. anytime I have an issue I just meet with my account manager Taylor and we take care of the issue. Review collected by and hosted on G2.com.

First and foremost, the intuitive and user-friendly interface of Guesty makes it a joy to use. Navigating through the platform is a seamless experience, and the design is incredibly well-thought-out. It has streamlined my daily tasks, allowing me to manage bookings and listings with unparalleled ease.

One of the standout features for me is the robust integration with third-party booking sites. Connecting my listings to various platforms has never been more straightforward. This has not only expanded my property's reach but has also saved me valuable time that I can now invest in enhancing the overall guest experience.

The automation capabilities of Guesty are nothing short of impressive. From communication with guests to managing cleaning schedules, the system's automation tools have significantly improved my operational efficiency. This has translated into smoother workflows and, ultimately, happier guests.

Customer support is another area where Guesty excels. Whenever I've had questions or needed assistance, their support team has been prompt, knowledgeable, and genuinely helpful. It's reassuring to know that I have reliable support whenever I need it.

In conclusion, Guesty has proven to be an invaluable asset to my vacation rental business. Its user-friendly interface, seamless third-party integrations, powerful automation features, and excellent customer support make it a standout property management system. I highly recommend Guesty to fellow hosts and property managers looking to optimize their operations. Review collected by and hosted on G2.com.

First, the pricing structure can be a bit complex and may not cater well to hosts with smaller-scale operations. It would be beneficial to have a more straightforward pricing model.

Additionally, while the platform is generally user-friendly, there is a learning curve involved, especially for those new to property management systems. Some more comprehensive onboarding resources or tutorials could help users navigate the system more efficiently.

Though the automation features are robust, I've encountered occasional glitches that disrupt the seamless workflow. Improved stability in this regard would enhance the overall experience. Review collected by and hosted on G2.com.

Lots of things! Remarkable automation capabilities, making property management a breeze. The reporting and analytics tools empower me as a host to make data-driven decisions, and seamless integrations with third-party services provide flexibility and customization. Lastly, the unified inbox is awesome! Review collected by and hosted on G2.com.

Customer support. Their support can be a bit unresponsive at times. When you need an issue to be addressed ASAP, they usually cannot fix the problem right away. They also have limited customizations wherein my specific customization do not fully meet my needs. Review collected by and hosted on G2.com.

-New features and improvements added constantly

-Great Accounting Features

-Helped me scale up without having to hire more employees

-Truly a one-stop shop Review collected by and hosted on G2.com.

-Every concern I have ever had is always addressed with a new feature or update to resolve my problem. Review collected by and hosted on G2.com.

- Listing site integration (airBnB) is robust.

- The templates for the advanced direct booking website builder are fresh.

- Multiple channels to communicate with guests including SMS

- Flat booking fees for channel bookings vs % based Review collected by and hosted on G2.com.

- The feature parity between MyVR (where I was a very happy and loyal customer for many years) and Guesty is really really poor. Out the box, Guesty's direct booking website builder is very limited. The new website builder doesn't offer feature parity to MyVR and is stupidly expensive for what it is

- Basic things don't work (collecting payment for direct bookings)

- Support is really average Review collected by and hosted on G2.com.

Easy to use. Great for direct bookings. Incredible integrations with 3rd party products. Love the universal Inbox. Great add-ons available. Review collected by and hosted on G2.com.

Originallh the time it was going to take to go live. I wanted to move fatser but Guesty made us do it the right way! I'm so glad they did. Review collected by and hosted on G2.com.

Guesty is such an excellent property management software to use! There are endless features, and my rep, Taylor, is always there to help me with questions. I never have to wait long if a problem arises and I need guidance; she is always there for my team and me! I cannot recommend Guesty enough for property managers! Keep it up, Guesty! Review collected by and hosted on G2.com.

I would like for a bit more features to be available on the accounting/ reporting aspect of Guesty. However, Guesty is constantly asking for feedback and making improvements to the software! I appreciate the amount that they listen to feedback! Review collected by and hosted on G2.com.

- Calendar Availability

- Owner Management / Statements

- Tasks & Check In Automation Review collected by and hosted on G2.com.

- Channel Management (Guesty vs. in channel)

- User Management Review collected by and hosted on G2.com.

Guesty constantly adds new integrations to the platform, allowing us to efficiently manage our entire tech stack. We also love our CSM Kari! We work very hard to use integrations and tech to improve our guest experience, and Kari is there for us to answer questions and quickly resolve any issues that arise along the way. Also, we love that Kari truly values our feedback and passes it along to help improve Guesty's products. Review collected by and hosted on G2.com.

As mentioned, Guesty is constantly adding integrations and expanding its in-house tech. While we love that, the challenges they face are similar to most high growth startups in that new releases can have bugs that aren't always resolved in beta testing. It's a consequence that we're willing to live with, given the excellent customer service that we receive along the way and the tech we can access before other PMS systems. Review collected by and hosted on G2.com.

Guesty is so easy to use the customer service is amazing! Taylor is so helpful and a pleasure to work with! Review collected by and hosted on G2.com.

Nothing that I can think of! This platform is so easy and efficient to use! Review collected by and hosted on G2.com.