Hi Anthony,

Thank you for your fantastic feedback. We are thrilled to hear that Guesty offers the possibilities you needed for development and that you find it pleasant and efficient for both your tenants and owners. Your trust is our highest priority, and knowing that we are delivering a valuable and reliable channel manager solution reinforces our commitment to being the dependable partner you need. We are also actively working to refine areas like the EN-FR translation to ensure an optimal experience for everyone.

Best regards,

The Guesty Customer Experience Team

Hi Deborah,

Thank you for sharing your feedback with us. We are glad to hear that you find value in our centralized platform and seamless calendar synchronization. We also appreciate you bringing the glitches to our attention; we are committed to building your trust by continuously improving our system and ensuring our support team is ready to assist you.

Best regards,

The Guesty Customer Experience Team

Hi Tripas,

Thank you so much for taking the time to share your positive experience. We are truly committed to providing a platform that offers the features you need, especially powerful tools like the analytics you mentioned, and we are incredibly proud that our support team has been there for you. Hearing that you appreciate our available features and the team's support confirms that we are on the right track in being a trusted partner for your success. We look forward to continuing to work alongside you.

Best regards,

The Guesty Customer Experience Team

Hi,

Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear that you are having a great experience with our team, technology, and tools, and that they are helping take your company to the next level. We appreciate you mentioning the initial road bumps you experienced when setting up GuestyPay. Building a strong foundation of trust and ensuring a seamless experience is our top priority, so we are glad to know everything ultimately worked out. We look forward to continuing to partner with you to help streamline your processes and guest communication.

Best regards,

The Guesty Customer Experience Team

Hi Shalab,

Thanks for noticing our ongoing updates and integrations! Our product teams are constantly working to evolve the platform based on customer feedback and market needs.

It’s wonderful to hear that these improvements are helping your business thrive - and we’ve got even more exciting releases coming soon. Stay tuned!

Sincerely,

The Guesty Customer Experience Team

Hi Don,

Thank you for sharing your feedback. We are glad that Guesty is helping you consolidate communication and streamline distribution. We take your feedback regarding accounting and currency support seriously as we strive to build a more reliable platform for you. We value your partnership and are committed to improving our tools to support your success.

Best regards,

The Guesty Customer Experience Team

Hi Joe,

Thank you for taking the time to share your feedback. We are genuinely pleased to hear that you find Guesty to be a forward-thinking PMS that is constantly improving its functionality. That is exactly what we aim for.

We also appreciate you bringing the recent issues with support response times to our attention. Hearing that support is slow to respond with a human and that solutions are often too late is concerning, and we take this very seriously. Please know that we are actively reviewing our current support processes to ensure you get timely, personal assistance when you need it most. Your ability to rely on us is essential, and we are committed to earning back your complete trust in our service and team.

Best regards,

The Guesty Customer Experience Team

Hi Mark,

Thank you for sharing your experience. Its great to hear that you find Guesty easy to use for managing your portfolio, bookings, and guest communication, and that our support team was helpful during setup. We are committed to making sure Guesty simplifies your operations. We also appreciate you bringing up the desire for QuickBooks connection. User feedback is invaluable as we continuously work to improve Guesty, and we will certainly pass this suggestion along to our product development team for consideration. We value your partnership and look forward to supporting your continued success.

Best regards,

The Guesty Customer Experience Team

Hi Andrea,

Thank you for sharing your experience and for the trust you have placed in our team. We are thrilled to hear that you find the platform perfect for your needs and that Ram has been such a helpful partner in your success. We remain committed to providing the reliable support and comprehensive tools you need to manage your business with total peace of mind.

Best regards,

The Guesty Customer Experience Team

Hi Fabrizio,

Thank you so much for your kind words and for sharing your experience with Guesty. We are thrilled to hear that our automation tools are making your work with short-term rentals faster and more efficient. Building a reliable and functional platform for our partners is our top priority, and knowing that we are helping you streamline your operations means a lot to us. We look forward to our continued partnership and supporting your ongoing success.

Best regards,

The Guesty Customer Experience Team