The best thing about Guesty is the amount of time they save within a working day, keeping everything in one tab, helping us to manage our teams and automate the guest experience whilst keeping it personal. In addition, the personalised support from Hazel via email and weekly meetings is super helpful, always kind and very patient. With my understanding of Guesty being 0 a few months ago, i now feel incredibly comfortable in the tool and know there's a great support network to reach out to should i need it. Review collected by and hosted on G2.com.

Dislike is the wrong word. I look forward to seeing more features and certain capabilities however, these are usually already in motion anyway. Review collected by and hosted on G2.com.

Comprehensive features, easy to understand and use. Review collected by and hosted on G2.com.

There are occasional minor software bugs. Review collected by and hosted on G2.com.

Guesty integrates with most booking platforms such as Airbnb, Vrbo, and BDC. It helps you organize and manage your properties under one platform.

1. Integrated messaging system for all booking platforms

2. Accounting software

3. Analytics

4. Direct booking capabilities

5. Team Coordination

6. Automated messaging and tasks

7. All in on calendar view

8. Listing creation which links to all booking platform

9. Has a personal Owners portal Review collected by and hosted on G2.com.

There is no perfect system ever created. Using Guesty helped us with a lot of tasks that would be needed to run our business. Review collected by and hosted on G2.com.

The team at guesty are incredible people. They help us with any issues as soon as they can. Working with guesty as made my life incredibly easy. I can simultaneously manage prices/calendars for all my platforms/listings. Reducing chances of inconsistency. We have been more successful in the short-term rental business after getting the help we needed from guesty. Review collected by and hosted on G2.com.

Nothing to dislike, to be honest. Everything is going great Review collected by and hosted on G2.com.

Open architecture, features, and usability. There isn't a problem they don't have a solution for. Our CSMs have been top-notch. Knowledgeable, professional, and willing to go the extra mile to help us with integration, knowledge transfer, and general support. Review collected by and hosted on G2.com.

The native owner portal is limited and so are the internal (back office) communication capabilities. Review collected by and hosted on G2.com.

Guesty keeps our company afloat. We manage about 100 condos on the beach for short-term rentals, and Guesty keeps everything together. So many different reports can be run with any filter, resulting in millions of different reports right at our fingertips. Our investors LOVE the owner's portal; they can make, change and cancel their reservations, see the current calendar for their properties and see past statements. Guesty's customer service is phenomenal; any time I use the Guesty Help Center, they respond within 24 hours and always with an answer. Review collected by and hosted on G2.com.

Don't dislike anything per se - but new product features are super helpful! Some things could *really* make Guesty PERFECT. Review collected by and hosted on G2.com.

Guesty is a great platform to consolidate multiple properties and listings into one user-friendly reservation system. THe Tech support and customer support is what sets them apart from the others. Review collected by and hosted on G2.com.

Guesty is continuing to evolve and grow as a platform. Sometimes there are features not yet developed within Guesty. Again, Tech support to the rescue, they are quick to get critical feedback to their development team for future updates. Review collected by and hosted on G2.com.

Our account manager, Joshua Spencer is the best! We've grown to 50 listings over the past couple of years and Guesty has scaled with us. We've added the accounting module and analytics module since we started. There are cheaper STR PMSs out there, but you get what you pay for! Review collected by and hosted on G2.com.

If you don't have enough listings to have an account manager, the help desk sucks. We tried the 24/7/365 help desk support as well and that just didn't feel ready for prime time at the time we tried it. Review collected by and hosted on G2.com.

Guesty has improved our distribution, connectivity, and efficiency in immeasurable ways. We're delighted with the SAAS product. Review collected by and hosted on G2.com.

Guesty has addressed nearly every area of need by engaging in our business, listening to our feedback, and evolving their product. The software is best-in-class, but its people like Kiersten Warner (our Guesty account manager) who have proven to be the difference between good and exceptionally great. Review collected by and hosted on G2.com.

Guesty has an excellent, user-friendly interface for internal and external customers. We found it simple when onboarding new team members to maneuver within the platform. Compared to other competitor products, it's generally a more friendly UX. Review collected by and hosted on G2.com.

The biggest downside to Guesty, and why we ultimately migrated off the platform, is their volume handling and integrations were lacking. We have a wide assortment of booking channels and pathing needs, which Guesty was unfortunately ill-equipped for. I'm sure they've made some strides since we migrated, but this was our challenge. Review collected by and hosted on G2.com.