--- title: Guesty Reviews meta\_title: 'Guesty Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 118 reviews by the users' company size, role or industry to find out how Guesty works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 118 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- ### Guesty Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **centralized booking management** in Guesty, enjoying seamless syncing and enhanced communication features. [(8 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2366390&qs=pros-and-cons#reviews) Users value the **excellent customer support** from Guesty, benefiting from dedicated assistance and regular engagement. [(8 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2405651&qs=pros-and-cons#reviews) Users value the **effective channel management** of Guesty, enhancing exposure and enabling strategic growth with diverse features. [(6 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2366344&qs=pros-and-cons#reviews) Users value the **automated messaging** feature of Guesty for its efficiency and streamlined communication processes. [(5 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2405658&qs=pros-and-cons#reviews) Users value the **rich management features** of Guesty, enhancing guest communication and property sales across multiple channels. [(5 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2457917&qs=pros-and-cons#reviews) Users face **booking issues** with integrations and manual processes, complicating management and the check-in experience. [(4 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2405648&qs=pros-and-cons#reviews) Users face **setup difficulties** with Guesty, including complex integrations and a steep learning curve. [(4 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2405646&qs=pros-and-cons#reviews) Users experience **slow performance** with Guesty, often facing freezes and lengthy actions that hinder efficiency. [(4 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2366456&qs=pros-and-cons#reviews) Users report **software bugs** including glitches, slow performance, and frequent logouts, negatively impacting their experience. [(3 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2457837&qs=pros-and-cons#reviews) Users note the **expensive pricing** and high start fee, making it challenging for smaller teams to afford. [(2 mentions)](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2366426&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Guesty ##### 1. Booking Management Users appreciate the **centralized booking management** in Guesty, enjoying seamless syncing and enhanced communication features. [ See 8 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2366390&qs=pros-and-cons#reviews) See Related User Reviews ![Deborah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deborah M.") DM Deborah M. Small-Business (50 or fewer emp.) 3.5/5 "Centralized Platform with Seamlessly Synced Calendars" What do you like about Guesty? What I like about Guesty is that everything is centralized in one place, and all calendars are seamlessly synced. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "A One-Stop Shop for Vacation Rentals, Booking to Guest Communication" What do you like about Guesty? It’s a one-stop shop for vacation rentals, covering everything from booking to guest communication and other day-to-day details. ##### 2. Customer Support Users value the **excellent customer support** from Guesty, benefiting from dedicated assistance and regular engagement. [ See 8 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2405651&qs=pros-and-cons#reviews) See Related User Reviews ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Small-Business (50 or fewer emp.) 5.0/5 "Incredibly Helpful Staff—Hazel Has Been a Star" What do you like about Guesty? The staff are incredibly helpful and alwasy tend to my needs and answer any question i have Hazel in particular has been a star ![APOM O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "APOM O.") AO APOM O. Small-Business (50 or fewer emp.) 5.0/5 "Excellent CSM Support and a Feature-Rich Platform Beyond Channel Management" What do you like about Guesty? The support from our CSM and the large variety of features outside of the standard channel management. ##### 3. Channel Management Users value the **effective channel management** of Guesty, enhancing exposure and enabling strategic growth with diverse features. [ See 6 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2366344&qs=pros-and-cons#reviews) See Related User Reviews ![Paul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul D.") PD Paul D. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Messaging, But Complicated Setup" What do you like about Guesty? I find the ability to use guest data and the management features of Guesty quite beneficial. I also like how it allows us to sell over 250 properties ![APOM O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "APOM O.") AO APOM O. Small-Business (50 or fewer emp.) 5.0/5 "Excellent CSM Support and a Feature-Rich Platform Beyond Channel Management" What do you like about Guesty? The support from our CSM and the large variety of features outside of the standard channel management. ##### 4. Automated Messaging Users value the **automated messaging** feature of Guesty for its efficiency and streamlined communication processes. [ See 5 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2405658&qs=pros-and-cons#reviews) See Related User Reviews ![Rowes R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowes R.") RR Rowes R. Small-Business (50 or fewer emp.) 5.0/5 "Facilitates Seamless Communication and Payment" What do you like about Guesty? I find guest messages a lot easier to navigate and reply to seamlessly with the unified inbox in Guesty. The messaging, both automated and manual, is ![Paul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul D.") PD Paul D. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Messaging, But Complicated Setup" What do you like about Guesty? I find the ability to use guest data and the management features of Guesty quite beneficial. I also like how it allows us to sell over 250 properties ##### 5. Features Users value the **rich management features** of Guesty, enhancing guest communication and property sales across multiple channels. [ See 5 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2457917&qs=pros-and-cons#reviews) See Related User Reviews ![Paul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul D.") PD Paul D. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Messaging, But Complicated Setup" What do you like about Guesty? I find the ability to use guest data and the management features of Guesty quite beneficial. I also like how it allows us to sell over 250 properties ![APOM O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "APOM O.") AO APOM O. Small-Business (50 or fewer emp.) 5.0/5 "Excellent CSM Support and a Feature-Rich Platform Beyond Channel Management" What do you like about Guesty? The support from our CSM and the large variety of features outside of the standard channel management. ### 5 Cons or Disadvantages of Guesty ##### 1. Booking Issues Users face **booking issues** with integrations and manual processes, complicating management and the check-in experience. [ See 4 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2405648&qs=pros-and-cons#reviews) See Related User Reviews ![Paul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul D.") PD Paul D. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Messaging, But Complicated Setup" What do you dislike about Guesty? I find some of the integrations to Booking.com problematic. We want to amend bookings, but it's a hassle. Also, the initial setup of Guesty was compli ![APOM O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "APOM O.") AO APOM O. Small-Business (50 or fewer emp.) 5.0/5 "Excellent CSM Support and a Feature-Rich Platform Beyond Channel Management" What do you dislike about Guesty? If we were able to select 'instant book' or 'request to book' on Guesty, then for this to sync to all the various platforms without any confusion or i ##### 2. Setup Difficulties Users face **setup difficulties** with Guesty, including complex integrations and a steep learning curve. [ See 4 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2405646&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "A One-Stop Shop for Vacation Rentals, Booking to Guest Communication" What do you dislike about Guesty? The account setup and management side of it is more difficult than I expected. ![Paul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul D.") PD Paul D. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Messaging, But Complicated Setup" What do you dislike about Guesty? I find some of the integrations to Booking.com problematic. We want to amend bookings, but it's a hassle. Also, the initial setup of Guesty was compli ##### 3. Slow Performance Users experience **slow performance** with Guesty, often facing freezes and lengthy actions that hinder efficiency. [ See 4 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2366456&qs=pros-and-cons#reviews) See Related User Reviews ![Rowes R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowes R.") RR Rowes R. Small-Business (50 or fewer emp.) 5.0/5 "Facilitates Seamless Communication and Payment" What do you dislike about Guesty? The app is slow and sometimes freezes or doesn't load, making it less effective than the desktop version. The accounting onboarding process could be b ![GLAN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GLAN .") G GLAN . Small-Business (50 or fewer emp.) 4.0/5 "Easy to Use, Stable Platform with Excellent Support" What do you dislike about Guesty? Some tools and apps can be slow at times, and certain actions often require too many clicks. ##### 4. Software Bugs Users report **software bugs** including glitches, slow performance, and frequent logouts, negatively impacting their experience. [ See 3 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2457837&qs=pros-and-cons#reviews) See Related User Reviews ![Deborah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deborah M.") DM Deborah M. Small-Business (50 or fewer emp.) 3.5/5 "Centralized Platform with Seamlessly Synced Calendars" What do you dislike about Guesty? There are many small glitches, and you have to submit a support ticket to get them fixed. ![Rowes R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowes R.") RR Rowes R. Small-Business (50 or fewer emp.) 5.0/5 "Facilitates Seamless Communication and Payment" What do you dislike about Guesty? The app is slow and sometimes freezes or doesn't load, making it less effective than the desktop version. The accounting onboarding process could be b ##### 5. Expensive Users note the **expensive pricing** and high start fee, making it challenging for smaller teams to afford. [ See 2 mentions ](https://www.g2.com/products/guesty/reviews?filters%5Bsentiment_snippet%5D=2366426&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 3.5/5 "Great Design but Needs Better Synchronization with the Booking Channels" What do you dislike about Guesty? The synchronization from Booking and Airbnb reservation data often gives issues. It's not possible to deduct the credit card fee from Booking from the ![Shalab S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalab S.") SS Shalab S. Small-Business (50 or fewer emp.) 4.5/5 "All-in-One Booking Management Made Effortless" What do you dislike about Guesty? Certain features might feel sluggish or require some time to open. The pricing structure could be more accommodating for smaller teams ![Tucker L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tucker L.") TL Tucker L. Small-Business (50 or fewer emp.) 12/7/2023 "Guesty is the best" 5/5 What do you like best about Guesty? Having tried three other software solutions (Loodgix, Streamline, MyVR), I can confidently say that the team at Guesty and my account manager Taylor Murphy is the ONLY software you need to consider. Their platform is not just user-friendly; it's a hospitality powerhouse. Managing bookings and communicating with guests, accounting, lock management, distribution channel management, Merchant service, automations and more are a breeze. What sets Guesty apart is their unmatched customer service. They are always easy to reach, and their team genuinely cares about their hosts. The level of support and attention they provide is unparalleled. In the world of property management, Guesty is my go-to. I wouldn't think about switching – they've redefined the hosting experience with their hospitality-centric approach. If you want a software partner that truly values its hosts, look no further than Guesty. Review collected by and hosted on G2.com. What do you dislike about Guesty? I cannot think of anything I dislike. They are so helpful and easy to work with. anytime I have an issue I just meet with my account manager Taylor and we take care of the issue. Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? Guesty is my one stop shop to managing vacation rentals. This software efficiently handles the day to day operations of guest management, property management, accounting, lock integrations, distribution, collection of funds, and honestly so much more. I couldnt do it without them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 11/30/2023 "Guesty is a lifesaver!" 5/5 What do you like best about Guesty? First and foremost, the intuitive and user-friendly interface of Guesty makes it a joy to use. Navigating through the platform is a seamless experience, and the design is incredibly well-thought-out. It has streamlined my daily tasks, allowing me to manage bookings and listings with unparalleled ease. One of the standout features for me is the robust integration with third-party booking sites. Connecting my listings to various platforms has never been more straightforward. This has not only expanded my property's reach but has also saved me valuable time that I can now invest in enhancing the overall guest experience. The automation capabilities of Guesty are nothing short of impressive. From communication with guests to managing cleaning schedules, the system's automation tools have significantly improved my operational efficiency. This has translated into smoother workflows and, ultimately, happier guests. Customer support is another area where Guesty excels. Whenever I've had questions or needed assistance, their support team has been prompt, knowledgeable, and genuinely helpful. It's reassuring to know that I have reliable support whenever I need it. In conclusion, Guesty has proven to be an invaluable asset to my vacation rental business. Its user-friendly interface, seamless third-party integrations, powerful automation features, and excellent customer support make it a standout property management system. I highly recommend Guesty to fellow hosts and property managers looking to optimize their operations. Review collected by and hosted on G2.com. What do you dislike about Guesty? First, the pricing structure can be a bit complex and may not cater well to hosts with smaller-scale operations. It would be beneficial to have a more straightforward pricing model. Additionally, while the platform is generally user-friendly, there is a learning curve involved, especially for those new to property management systems. Some more comprehensive onboarding resources or tutorials could help users navigate the system more efficiently. Though the automation features are robust, I've encountered occasional glitches that disrupt the seamless workflow. Improved stability in this regard would enhance the overall experience. Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? I've been using Guesty for my property management needs, and I must say, their recent interface update has been a game-changer. The platform's new design is incredibly user-friendly, making it a joy to navigate and manage my listings. The updated interface is not only aesthetically pleasing but also intuitively organized. Navigating through tasks, from managing bookings to accessing analytics, feels more seamless than ever. The thoughtful redesign has significantly improved the overall user experience. I appreciate that Guesty has actively listened to user feedback and implemented changes that enhance functionality. The updated interface reflects a commitment to continuous improvement and ensuring that hosts can easily harness the platform's full potential. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 10/16/2023 "Property Management Wingman" 4.5/5 What do you like best about Guesty? Lots of things! Remarkable automation capabilities, making property management a breeze. The reporting and analytics tools empower me as a host to make data-driven decisions, and seamless integrations with third-party services provide flexibility and customization. Lastly, the unified inbox is awesome! Review collected by and hosted on G2.com. What do you dislike about Guesty? Customer support. Their support can be a bit unresponsive at times. When you need an issue to be addressed ASAP, they usually cannot fix the problem right away. They also have limited customizations wherein my specific customization do not fully meet my needs. Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? I'd say guest communication. Apart from the fact that they have unified inbox, they also do automated messages, pre-stay information, and post-stay follow-ups Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kaelin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaelin D.") KD Kaelin D. Small-Business (50 or fewer emp.) 4/19/2023 "Overall Great Experience, Innovative Features, Helped me Upscale" 5/5 What do you like best about Guesty? -New features and improvements added constantly -Great Accounting Features -Helped me scale up without having to hire more employees -Truly a one-stop shop Review collected by and hosted on G2.com. What do you dislike about Guesty? -Every concern I have ever had is always addressed with a new feature or update to resolve my problem. Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? I was a one-woman show with about 15 properties when I started with Guesty. They allowed me to scale up my business by saving me time on accounting issues, owner statements, pricing strategy, and everything in between. I now have 38 properties just over 18 months later. My assistant and I are able to handle all the day-to-day of our business, guest communication, and owner relations because of Guesty. They are consistently adding new features and partnerships that continue to make them the best in the industry. There is truly no comparison between other PMS software and Guesty. Most potential clients hesitate due to their cost, but Guesty is worth every penny. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RS Robin S. Small-Business (50 or fewer emp.) 3/7/2023 "A seriously bumpy ride from MyVR" 1.5/5 What do you like best about Guesty? - Listing site integration (airBnB) is robust. - The templates for the advanced direct booking website builder are fresh. - Multiple channels to communicate with guests including SMS - Flat booking fees for channel bookings vs % based Review collected by and hosted on G2.com. What do you dislike about Guesty? - The feature parity between MyVR (where I was a very happy and loyal customer for many years) and Guesty is really really poor. Out the box, Guesty's direct booking website builder is very limited. The new website builder doesn't offer feature parity to MyVR and is stupidly expensive for what it is - Basic things don't work (collecting payment for direct bookings) - Support is really average Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? Single pane of glass for managing all bookings. Aside I can't integrate with Vrbo or Tripadvisor as I don't own multiple properties. Not Guesty's issue as these are rules of the listing sites, but it negates the value of a PMS for a single property owner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NG Nicholas G. Small-Business (50 or fewer emp.) 8/1/2023 "Best onboarding experience... ever!" 5/5 What do you like best about Guesty? Easy to use. Great for direct bookings. Incredible integrations with 3rd party products. Love the universal Inbox. Great add-ons available. Review collected by and hosted on G2.com. What do you dislike about Guesty? Originallh the time it was going to take to go live. I wanted to move fatser but Guesty made us do it the right way! I'm so glad they did. Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? We do quite a bit of direct marekting and Guesty give us a solid solution to handle all Direct Bookings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emily K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily K.") EK Emily K. Small-Business (50 or fewer emp.) 3/14/2023 "Love My Rep and Love Guesty!" 5/5 What do you like best about Guesty? Guesty is such an excellent property management software to use! There are endless features, and my rep, Taylor, is always there to help me with questions. I never have to wait long if a problem arises and I need guidance; she is always there for my team and me! I cannot recommend Guesty enough for property managers! Keep it up, Guesty! Review collected by and hosted on G2.com. What do you dislike about Guesty? I would like for a bit more features to be available on the accounting/ reporting aspect of Guesty. However, Guesty is constantly asking for feedback and making improvements to the software! I appreciate the amount that they listen to feedback! Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? Managing my vacation rental bookings! Without it, it would be very difficult to stay organized and not accidentally double-book a guest. It is also great for guest communications and insights on our business performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kelsilyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelsilyn M.") KM Kelsilyn M. Small-Business (50 or fewer emp.) 12/12/2023 "Brilliant Service!" 5/5 What do you like best about Guesty? - Calendar Availability - Owner Management / Statements - Tasks & Check In Automation Review collected by and hosted on G2.com. What do you dislike about Guesty? - Channel Management (Guesty vs. in channel) - User Management Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? Automated Payments & Check In Processes Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 4/6/2023 "Fast growing PMS company with great customer service" 4/5 What do you like best about Guesty? Guesty constantly adds new integrations to the platform, allowing us to efficiently manage our entire tech stack. We also love our CSM Kari! We work very hard to use integrations and tech to improve our guest experience, and Kari is there for us to answer questions and quickly resolve any issues that arise along the way. Also, we love that Kari truly values our feedback and passes it along to help improve Guesty's products. Review collected by and hosted on G2.com. What do you dislike about Guesty? As mentioned, Guesty is constantly adding integrations and expanding its in-house tech. While we love that, the challenges they face are similar to most high growth startups in that new releases can have bugs that aren't always resolved in beta testing. It's a consequence that we're willing to live with, given the excellent customer service that we receive along the way and the tech we can access before other PMS systems. Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? We can centrally manage our software that previously required multiple logins and significantly more time to use. We've also been able to automate processes that don't require human monitoring. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jillian R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jillian R.") JR Jillian R. Mid-Market (51-1000 emp.) 6/30/2023 "Guesty is the best!" 5/5 What do you like best about Guesty? Guesty is so easy to use the customer service is amazing! Taylor is so helpful and a pleasure to work with! Review collected by and hosted on G2.com. What do you dislike about Guesty? Nothing that I can think of! This platform is so easy and efficient to use! Review collected by and hosted on G2.com. What problems is Guesty solving and how is that benefiting you? Guesty is helping me to communicate over multiple listings in a timely manner and creating and easy overview of all my reservations! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Top-Rated Alternatives [ ![Hostaway](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostaway") Hostaway 4.8/5(415) ](https://www.g2.com/products/hostaway/reviews) [ ![Lodgify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lodgify") Lodgify 4.2/5(71) ](https://www.g2.com/products/lodgify/reviews) [ ![Hosthub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hosthub") Hosthub 4.7/5(28) ](https://www.g2.com/products/hosthub/reviews) [ View All Alternatives ](https://www.g2.com/products/guesty/competitors/alternatives) ##### Categories on G2 [Vacation Rental](https://www.g2.com/categories/vacation-rental)[Channel Management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)[Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms) ##### Explore More [Best AI assistants for reducing support ticket volumes](https://www.g2.com/discussions/what-are-the-best-ai-assistants-for-reducing-support-ticket-volumes)[What's the best mobile marketing platform for growth marketers who need to run push, in-app and SMS campaigns without relying on a data engineering team?](https://www.g2.com/discussions/what-s-the-best-mobile-marketing-platform-for-growth-marketers-who-need-to-run-push-in-app-and-sms-campaigns-without-relying-on-a-data-engineering-team)[Which enterprise performance management consultants have strong data visualisation expertise and modern analytics capabilities for FP&A transformation?](https://www.g2.com/discussions/which-enterprise-performance-management-consultants-have-strong-data-visualisation-expertise-and-modern-analytics-capabilities-for-fp-a-transformation%20) [What are some of the premium social media platforms for business use?](https://www.g2.com/discussions/what-are-some-of-the-premium-social-media-platforms-for-business-use)[Best job search sites you've actually used](https://www.g2.com/discussions/what-are-the-best-job-search-sites-you-ve-actually-had-success-with)[Pros and Cons Details](https://www.g2.com/products/guesty/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)