--- title: Guesty Reviews meta_title: 'Guesty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how Guesty works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 110 scale: '5' date_modified: '2026-07-18' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Guesty Reviews **Vendor:** Guesty **Category:** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e) **Average Rating:** 4.6/5.0 **Total Reviews:** 110 ## About Guesty Guesty is an end-to-end property management platform for short-term rental operators. The software consolidates bookings, guest communication, operational tasks, and financial data into a centralized dashboard, replacing fragmented tools with a unified infrastructure. CORE PLATFORM FEATURES • Unified Inbox: Consolidates guest messages from Airbnb, Vrbo, Booking.com, and direct booking sites into a single, manageable feed. • Multi-Calendar: Centralizes reservations, pricing, and availability across all listings and channels to prevent double bookings. • Guesty Distribution Hub™: Provides direct, two-way integrations with 60+ global OTAs and your own direct booking website. Inventory and content sync in real-time . • Task Management: Gives you one view to manage and automate your cleaning, maintenance, and more. • Guest App: Transforms the pre-stay experience with a smooth check-in process and greater operational efficiency. • Advanced AI Tools: Including Guesty PriceOptimizer™ to execute pricing strategies, Guesty ReplyAI™ to speed up communications, and more. • Financial Engine: GuestyPay™ for payment processing, GuestyPay Protect™ for fraud detection, and trust accounting tools for compliance. • Reporting & Data: Advanced analytics delivers actionable operational insights while the Owner Portal helps manage relationships with property owners. • Open API: Allows technical teams to develop custom integrations and bespoke workflows on top of the core system. SEGMENTED SOLUTIONS Guesty provides specific packages tailored to business size: • Guesty Lite (1-3 Listings): Essential automation and channel management. • Guesty Pro (4-199 Listings): A complete operating system for professional management companies. • Guesty Enterprise (200+ Listings): Built for large-scale brands, offering custom API rate limits, SLA-backed reliability, and dedicated support. Backed by a 250+ person R&D team, Guesty supports 500K+ properties in 100+ countries, delivering the stability required for high-volume hospitality operations ## Guesty Pros & Cons **What users like:** - Users appreciate the **centralized booking management** in Guesty, enjoying seamless syncing and enhanced communication features. (8 reviews) - Users value the **excellent customer support** from Guesty, benefiting from dedicated assistance and regular engagement. (8 reviews) - Users value the **effective channel management** of Guesty, enhancing exposure and enabling strategic growth with diverse features. (6 reviews) - Users value the **automated messaging** feature of Guesty for its efficiency and streamlined communication processes. (5 reviews) - Users value the **rich management features** of Guesty, enhancing guest communication and property sales across multiple channels. (5 reviews) - Time-saving (5 reviews) - User Interface (5 reviews) - Users value the **ease of use** with Guesty, appreciating its intuitive design and streamlined communication features. (4 reviews) - Setup Ease (4 reviews) - Unified Platform (4 reviews) **What users dislike:** - Users face **booking issues** with integrations and manual processes, complicating management and the check-in experience. (4 reviews) - Users face **setup difficulties** with Guesty, including complex integrations and a steep learning curve. (4 reviews) - Users experience **slow performance** with Guesty, often facing freezes and lengthy actions that hinder efficiency. (4 reviews) - Users report **software bugs** including glitches, slow performance, and frequent logouts, negatively impacting their experience. (3 reviews) - Users note the **expensive pricing** and high start fee, making it challenging for smaller teams to afford. (2 reviews) - Integration Issues (2 reviews) - Users find Guesty to be **not user-friendly** , with a confusing inbox and slow onboarding process impacting efficiency. (2 reviews) - Poor Customer Support (2 reviews) - Users find **reporting to be time-consuming** and limited in customization, making it difficult to access details quickly. (2 reviews) - Users find the **initial setup challenging** and desire better access and filtering in reporting features. (1 reviews) ## Guesty Reviews ### 1. Strong support by a great team. Ram is my friend and advocate **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Guesty?** Ability to scale and feel like I am supported with excellent service. Ram has made great efforts to ensure my success and is truly made him self avalible to me in ways above and beyond expectations. **What do you dislike about Guesty?** Costs at my curent scale can be a challenge. **What problems is Guesty solving and how is that benefiting you?** Tasking multi platform managment and nightly rate refinement. **Official Response from Precious Elaine Martin:** > Hi Joseph, Thank you for your review. We are thrilled to hear that you feel supported and that Ram has been able to go above and beyond to assist in your success. Building a partnership based on trust and availability is a top priority for us. We also appreciate your feedback regarding costs and are dedicated to ensuring our platform provides the value and scalability needed to support your business as it grows. Best regards, The Guesty Customer Experience Team ### 2. Automation and Centralization Powerhouse with Room for Reporting Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad A. | Client Support & Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Guesty?** I like Guesty's ability to automate repetitive tasks like messaging reservations and cleaning schedules. It saves me significant time, reduces human error, ensures consistent guest communication, and keeps operations running smoothly without needing constant manual input. **What do you dislike about Guesty?** One area that could be improved is reporting and analytics, while functional. It can be slow or limited in customization, making it harder to get details inside quickly. **What problems is Guesty solving and how is that benefiting you?** I use Guesty to manage multiple listings by automating bookings, communication, payments, and housekeeping on one platform. It saves me time by automating tasks like messaging and cleaning schedules, reduces human error, ensures consistent guest communication, and keeps operations smooth without constant manual check-ins. **Official Response from Precious Elaine Martin:** > Hi Muhammad, Thank you for sharing your feedback with us. We’re happy to hear that Guesty’s automation features, especially around messaging and cleaning schedules, are helping you save time, reduce errors, and keep your operations running smoothly. We also appreciate your candid input on reporting and analytics. We understand the importance of fast, flexible insights, and your feedback around performance and customization is valuable. This has been shared with our product team as we continue to enhance reporting capabilities. Thanks again for taking the time to leave a review and for being a part of the Guesty community. Best regards, The Guesty Customer Experience Team ### 3. Easy to Use, Stable Platform with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** GLAN . | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2026 **What do you like best about Guesty?** This platform is easy to use and very stable, with a vibrant and engaging community. The customer service is excellent, and the all-in-one pricing is convenient. There are also plenty of useful functions available. **What do you dislike about Guesty?** Some tools and apps can be slow at times, and certain actions often require too many clicks. **What problems is Guesty solving and how is that benefiting you?** they pretty much address all issues, requests. Only the time & priority in which they deliver differs. **Official Response from Precious Elaine Martin:** > Hi GLAN, Thank you for your feedback! We’re glad to hear you find Guesty easy to use, stable, and feature-rich, and that you’re enjoying our community and customer service. We appreciate your input on performance and extra clicks. This has been shared with our team as we continue to improve speed and usability. Best regards, The Guesty Customer Experience Team ### 4. Improve efficiency with exceptional support! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony D. | Président, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Guesty?** After comparing several channel managers, I noticed that Guesty offered the most possibilities for the development we wanted to do. It is also the most pleasant to use and the most efficient, both for tenants and owners. **What do you dislike about Guesty?** There may be the slight drawback of the EN-FR translation not always being optimal. **What problems is Guesty solving and how is that benefiting you?** Guesty solves the synchronization of calendars, messaging, and pricing. It also improves efficiency and service through various partners, thereby increasing our operations and visibility. **Official Response from Precious Elaine Martin:** > Hi Anthony, Thank you for your fantastic feedback. We are thrilled to hear that Guesty offers the possibilities you needed for development and that you find it pleasant and efficient for both your tenants and owners. Your trust is our highest priority, and knowing that we are delivering a valuable and reliable channel manager solution reinforces our commitment to being the dependable partner you need. We are also actively working to refine areas like the EN-FR translation to ensure an optimal experience for everyone. Best regards, The Guesty Customer Experience Team ### 5. Centralized Platform with Seamlessly Synced Calendars **Rating:** 3.5/5.0 stars **Reviewed by:** Deborah M. | Owner/VP, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Guesty?** What I like about Guesty is that everything is centralized in one place, and all calendars are seamlessly synced. **What do you dislike about Guesty?** There are many small glitches, and you have to submit a support ticket to get them fixed. **What problems is Guesty solving and how is that benefiting you?** Unsure at this time. **Official Response from Precious Elaine Martin:** > Hi Deborah, Thank you for sharing your feedback with us. We are glad to hear that you find value in our centralized platform and seamless calendar synchronization. We also appreciate you bringing the glitches to our attention; we are committed to building your trust by continuously improving our system and ensuring our support team is ready to assist you. Best regards, The Guesty Customer Experience Team ### 6. Powerful Analytics and Outstanding Guesty Team Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tripas C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Guesty?** I really appreciate the available features, especially the analytics, as well as the support from the Guesty team. **What do you dislike about Guesty?** At the moment there's nothing to deslike. **What problems is Guesty solving and how is that benefiting you?** Guesty is constantly improving the existing tools and implementing new ones. In general, these tools make it easier to manage communication with guests, pricing, reviews and financials. **Official Response from Precious Elaine Martin:** > Hi Tripas, Thank you so much for taking the time to share your positive experience. We are truly committed to providing a platform that offers the features you need, especially powerful tools like the analytics you mentioned, and we are incredibly proud that our support team has been there for you. Hearing that you appreciate our available features and the team's support confirms that we are on the right track in being a trusted partner for your success. We look forward to continuing to work alongside you. Best regards, The Guesty Customer Experience Team ### 7. Amazing Team and Intuitive Tools—A Great Experience with Guesty **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Guesty?** Amazing team, best technology and very intuitive tools! What a great experience and we believe this will take our company to the next level! Thank you, Guesty Team! **What do you dislike about Guesty?** We had some road bumps in getting set up with the GuestyPay but ultimately everything worked out **What problems is Guesty solving and how is that benefiting you?** Streamline processes, guest communication and next stage of technology advacements **Official Response from Precious Elaine Martin:** > Hi, Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear that you are having a great experience with our team, technology, and tools, and that they are helping take your company to the next level. We appreciate you mentioning the initial road bumps you experienced when setting up GuestyPay. Building a strong foundation of trust and ensuring a seamless experience is our top priority, so we are glad to know everything ultimately worked out. We look forward to continuing to partner with you to help streamline your processes and guest communication. Best regards, The Guesty Customer Experience Team ### 8. All-in-One Booking Management Made Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Shalab S. | Sr. HR Associate, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Guesty?** Guesty simplifies the management of bookings, communication, integration, and property listings all in one platform. The automation features are a significant time-saver, and the user interface is easy to navigate after familiarization and implementation **What do you dislike about Guesty?** Certain features might feel sluggish or require some time to open. The pricing structure could be more accommodating for smaller teams **What problems is Guesty solving and how is that benefiting you?** Guesty consolidates everything we need at Elite Virtual Brokerage—reservations, communications, and transactions. It saves our time, minimizes errors, and simplifies the management of numerous properties listed over various channels. **Official Response from Precious Elaine Martin:** > Hi Shalab, Thanks for noticing our ongoing updates and integrations! Our product teams are constantly working to evolve the platform based on customer feedback and market needs. It’s wonderful to hear that these improvements are helping your business thrive - and we’ve got even more exciting releases coming soon. Stay tuned! Sincerely, The Guesty Customer Experience Team ### 9. Easy to Use with a Great Set of Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Don K. | CEO , Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Guesty?** The ease of how to use the software and all its tools **What do you dislike about Guesty?** The accounting and how it can only use one currency **What problems is Guesty solving and how is that benefiting you?** It consolidates communication into a single system and streamlines distribution. **Official Response from Precious Elaine Martin:** > Hi Don, Thank you for sharing your feedback. We are glad that Guesty is helping you consolidate communication and streamline distribution. We take your feedback regarding accounting and currency support seriously as we strive to build a more reliable platform for you. We value your partnership and are committed to improving our tools to support your success. Best regards, The Guesty Customer Experience Team ### 10. Forward-Thinking PMS That Keeps Improving **Rating:** 4.0/5.0 stars **Reviewed by:** Joe S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Guesty?** Forward-thinking PMS, always looking to improve functionality. **What do you dislike about Guesty?** Support has increasingly been slow to respond with a human when needed. Solutions are often too late. **What problems is Guesty solving and how is that benefiting you?** Having most of my property management tools for both guests and owners in one software. **Official Response from Precious Elaine Martin:** > Hi Joe, Thank you for taking the time to share your feedback. We are genuinely pleased to hear that you find Guesty to be a forward-thinking PMS that is constantly improving its functionality. That is exactly what we aim for. We also appreciate you bringing the recent issues with support response times to our attention. Hearing that support is slow to respond with a human and that solutions are often too late is concerning, and we take this very seriously. Please know that we are actively reviewing our current support processes to ensure you get timely, personal assistance when you need it most. Your ability to rely on us is essential, and we are committed to earning back your complete trust in our service and team. Best regards, The Guesty Customer Experience Team ### 11. Effortless Property Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark . **Reviewed Date:** January 27, 2026 **What do you like best about Guesty?** I find Guesty easy to use, which is great for managing our portfolio of properties. It allows me to be on multiple platforms, manage bookings, and handle guest communication effortlessly. The support is very helpful, which adds to the positive experience. The initial setup was easy too. **What do you dislike about Guesty?** It would be nice to be able to connect QuickBooks to Guesty. **What problems is Guesty solving and how is that benefiting you?** Guesty lets me manage properties across multiple platforms, easily handle bookings, and communicate with guests. **Official Response from Precious Elaine Martin:** > Hi Mark, Thank you for sharing your experience. Its great to hear that you find Guesty easy to use for managing your portfolio, bookings, and guest communication, and that our support team was helpful during setup. We are committed to making sure Guesty simplifies your operations. We also appreciate you bringing up the desire for QuickBooks connection. User feedback is invaluable as we continuously work to improve Guesty, and we will certainly pass this suggestion along to our product development team for consideration. We value your partnership and look forward to supporting your continued success. Best regards, The Guesty Customer Experience Team ### 12. Amazing Software and Outstanding Support from Ram **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Guesty?** Amazing software, and an even better account manager, Ram. He helped me through everything. **What do you dislike about Guesty?** Nothing at all. I would say it's currently perfect **What problems is Guesty solving and how is that benefiting you?** Having a software that handle everything. **Official Response from Precious Elaine Martin:** > Hi Andrea, Thank you for sharing your experience and for the trust you have placed in our team. We are thrilled to hear that you find the platform perfect for your needs and that Ram has been such a helpful partner in your success. We remain committed to providing the reliable support and comprehensive tools you need to manage your business with total peace of mind. Best regards, The Guesty Customer Experience Team ### 13. Efficient and Clear Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Fabrizio R. **Reviewed Date:** February 18, 2026 **What do you like best about Guesty?** I appreciate Guesty for its ability to automate processes, making my work with short-term rentals very clear and fast. Additionally, I find it particularly functional in its operations. **What do you dislike about Guesty?** Nothing **What problems is Guesty solving and how is that benefiting you?** I use Guesty for short-term rentals, and it solves automation problems. I find it very clear and fast, and I consider it functional. **Official Response from Precious Elaine Martin:** > Hi Fabrizio, Thank you so much for your kind words and for sharing your experience with Guesty. We are thrilled to hear that our automation tools are making your work with short-term rentals faster and more efficient. Building a reliable and functional platform for our partners is our top priority, and knowing that we are helping you streamline your operations means a lot to us. We look forward to our continued partnership and supporting your ongoing success. Best regards, The Guesty Customer Experience Team ### 14. A One-Stop Shop for Vacation Rentals, Booking to Guest Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Guesty?** It’s a one-stop shop for vacation rentals, covering everything from booking to guest communication and other day-to-day details. **What do you dislike about Guesty?** The account setup and management side of it is more difficult than I expected. **What problems is Guesty solving and how is that benefiting you?** There is no worry of double booking reservations on the different platforms. **Official Response from Precious Elaine Martin:** > Hi there, Thank you for sharing your feedback with us. We are glad to hear that Guesty is serving as your one-stop shop for managing your vacation rentals and streamlining your day-to-day operations. We also appreciate your honesty regarding the account setup and management process. Building a reliable and user-friendly experience is our priority, and we are committed to supporting you as you navigate these features to ensure they work seamlessly for your business. Best regards, The Guesty Customer Experience Team ### 15. Incredibly Helpful Staff—Hazel Has Been a Star **Rating:** 5.0/5.0 stars **Reviewed by:** Luke G. | Operation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Guesty?** The staff are incredibly helpful and alwasy tend to my needs and answer any question i have Hazel in particular has been a star **What do you dislike about Guesty?** Sometimes i get logged out repeadtely in the same day **What problems is Guesty solving and how is that benefiting you?** any queries on payouts have been asnwered in a timely manner **Official Response from Precious Elaine Martin:** > Hi Luke, Thank you for sharing your feedback with us. It is wonderful to hear that our team, especially Hazel, has been able to provide the support and care you deserve. We take great pride in building strong partnerships with our users, and knowing we have met your needs is very rewarding. We have also noted your concern regarding the login frequency and are committed to ensuring a more seamless experience for you. We value your trust in Guesty and are here to support your success every step of the way. Best regards, The Guesty Customer Experience Team ### 16. Flexible Check-In Forms and Broad Channel Support **Rating:** 4.5/5.0 stars **Reviewed by:** Thiru M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Guesty?** Check-in form where I can collect custom information(e.g., reason for visit), make the guest sign the terms and conditions, and upload any required documents They work with lot of channels **What do you dislike about Guesty?** Their financial reporting is not that great **What problems is Guesty solving and how is that benefiting you?** Guest messaging automation to a great extent, Channel Integration, Check-In data collection, Lock automation, Direct booking and accounting software integration. **Official Response from Precious Elaine Martin:** > Hi Thiru, Thank you for your feedback! We’re glad to hear you’re enjoying the check-in form features and the wide range of channel integrations, collecting guest details and documents in one place can make a big difference. We appreciate your note about financial reporting and have shared this feedback with our product team as we continue working to improve reporting capabilities. Thanks for helping us make Guesty better! Best regards, The Guesty Customer Experience Team ### 17. Intuitive Ergonomics and Efficient Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Quentin A. **Reviewed Date:** December 23, 2025 **What do you like best about Guesty?** I love the ergonomics of Guesty, it makes the use enjoyable. I also appreciate the automation of messages to clients, which is super convenient. The support from the Guesty teams during the setup was a plus, as it made the integration easier. **What do you dislike about Guesty?** Proprietary accounting, bank reconciliations. **What problems is Guesty solving and how is that benefiting you?** I use Guesty to automate messages to clients, manage property marketing, improve communication, and organize my cleaning teams. **Official Response from Precious Elaine Martin:** > Hi Quentin, Thank you for taking the time to share your feedback. We appreciate you choosing Guesty and value all input, as it helps us continue improving our platform and services. If there’s anything specific you’d like to share or need assistance with, our team is always here to help. Best regards, The Guesty Customer Experience Team ### 18. Professional, Reliable Channel Management with Guesty **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Guesty?** We used Guesty for over 5 years while operating and we would definitely recommend them as your channel manager. They remained truly professional until the very end with Mattia being extremely helpful. **What do you dislike about Guesty?** Perhaps too expensive for smaller operators. **What problems is Guesty solving and how is that benefiting you?** managing multiple properties with ease. **Official Response from Precious Elaine Martin:** > Hi there, It is truly rewarding to hear that Guesty has been your trusted partner in managing multiple properties with ease for over five years. We are honored by your recommendation and deeply appreciate your kind words regarding our professionalism and the support provided. Building long-term relationships with our users is at the heart of what we do, and we look forward to continuing to support your success. Best regards, The Guesty Customer Experience Team ### 19. Great Account Manager system **Rating:** 4.5/5.0 stars **Reviewed by:** Rodolfo S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Guesty?** We relly apreciate very much the quality and kindless of Justin, the Account Manager that we have. He try his best to give us the solutions to our problems, in time and form. It´s great to be able to have the weekly meetings with him to review all the tickets pending and more the strategic part to grow together **What do you dislike about Guesty?** Unitl now... nothing... Perhps that the team that they have in the chat online don´t answer many questions, and always they are sending to the "right team". Perhaps this system is the best for them, but it´s a little bad for the customers who think that with this chat online are going to get the answer to their problems. **What problems is Guesty solving and how is that benefiting you?** grow together. new integrations... ### 20. Guesty is Amazing!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Guesty?** Guesty has been an amazing platform for our company. We us it every day and was easy to integrate to and implement. Onboarding to a new software can be stressful but they made it so easy for us. It has provided us with more features than ever before, streamlined all of our processes, and is very user-friendly. Everyone at Guesty has been amazing to work with as well. Guesty Support is always available to help with any questions or issues very quickly. Our Customer Success Manager, Taylor, has also been great to work with during our transition to Guesty and still is a part of our success today. **What do you dislike about Guesty?** Nothing really. If there is something you don't like or have issues with, Guesty likely already has something in the works of improving. If not, let them know and they will get that started! **What problems is Guesty solving and how is that benefiting you?** Previously we paid different software companies for different areas of the business like accounting, price management, etc. However, Guesty offers it all in one place. ### 21. Fantastic Property Management System! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Guesty?** Guesty has been a great system for our daily needs. The updates have all been very helpful and have made a great product even better. The analytics features offer amazing and useful real-time information. The multi-calendar is so easy and simple to use, and responding to all guests with automated messages and saved replies are so helpful, even the inbox layout is very user friendly. The GCS team has been outstanding and has become an intergral part of our team, Stephen has been a great resource. Carmen is hands down the BEST respresentative. She is always quick to respond to us and always includes any relevent teams or people into our conversation to ensure whatever we need is addressed quickly. Carmen provides great feedback and she is always ready with ideas and suggestions to improve our business and Guesty experience. Carmen is friendly, knowledgeable and fun, speaking with her in often the highlight of my day. **What do you dislike about Guesty?** We would like to see more options and features available in Canada. **What problems is Guesty solving and how is that benefiting you?** Guesty is great for making changes and updates across multiple channels, sending automated messages and replies, and managing our day-to-day operations. ### 22. Guesty has made everything easier for us **Rating:** 5.0/5.0 stars **Reviewed by:** Megan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Guesty?** I love the convenience of having all our properties easily accessible and update our listings. The Price Optimizer is my favorite feature to use, I can adjust pricing and discounts with ease. Everything you need is right at your fingertips, from guest relations to pricing to marketing. I work a lot with Dani, she has been super supportive and was able to answer any questions that I have had. I use Guesty everyday, from booking reservations all the way to accounting. I highly recommend them. **What do you dislike about Guesty?** I don't have any dislikes. I love everything. **What problems is Guesty solving and how is that benefiting you?** Guesty is solving my day to day incoming reservations, my accounting for our income to our owners income, keeping track of damage waiver claims, marketing, pricing with the marketing tools, and so much more. ### 23. Guesty is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Tucker L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Guesty?** Having tried three other software solutions (Loodgix, Streamline, MyVR), I can confidently say that the team at Guesty and my account manager Taylor Murphy is the ONLY software you need to consider. Their platform is not just user-friendly; it's a hospitality powerhouse. Managing bookings and communicating with guests, accounting, lock management, distribution channel management, Merchant service, automations and more are a breeze. What sets Guesty apart is their unmatched customer service. They are always easy to reach, and their team genuinely cares about their hosts. The level of support and attention they provide is unparalleled. In the world of property management, Guesty is my go-to. I wouldn't think about switching – they've redefined the hosting experience with their hospitality-centric approach. If you want a software partner that truly values its hosts, look no further than Guesty. **What do you dislike about Guesty?** I cannot think of anything I dislike. They are so helpful and easy to work with. anytime I have an issue I just meet with my account manager Taylor and we take care of the issue. **What problems is Guesty solving and how is that benefiting you?** Guesty is my one stop shop to managing vacation rentals. This software efficiently handles the day to day operations of guest management, property management, accounting, lock integrations, distribution, collection of funds, and honestly so much more. I couldnt do it without them. ### 24. Guesty is a lifesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Guesty?** First and foremost, the intuitive and user-friendly interface of Guesty makes it a joy to use. Navigating through the platform is a seamless experience, and the design is incredibly well-thought-out. It has streamlined my daily tasks, allowing me to manage bookings and listings with unparalleled ease. One of the standout features for me is the robust integration with third-party booking sites. Connecting my listings to various platforms has never been more straightforward. This has not only expanded my property's reach but has also saved me valuable time that I can now invest in enhancing the overall guest experience. The automation capabilities of Guesty are nothing short of impressive. From communication with guests to managing cleaning schedules, the system's automation tools have significantly improved my operational efficiency. This has translated into smoother workflows and, ultimately, happier guests. Customer support is another area where Guesty excels. Whenever I've had questions or needed assistance, their support team has been prompt, knowledgeable, and genuinely helpful. It's reassuring to know that I have reliable support whenever I need it. In conclusion, Guesty has proven to be an invaluable asset to my vacation rental business. Its user-friendly interface, seamless third-party integrations, powerful automation features, and excellent customer support make it a standout property management system. I highly recommend Guesty to fellow hosts and property managers looking to optimize their operations. **What do you dislike about Guesty?** First, the pricing structure can be a bit complex and may not cater well to hosts with smaller-scale operations. It would be beneficial to have a more straightforward pricing model. Additionally, while the platform is generally user-friendly, there is a learning curve involved, especially for those new to property management systems. Some more comprehensive onboarding resources or tutorials could help users navigate the system more efficiently. Though the automation features are robust, I've encountered occasional glitches that disrupt the seamless workflow. Improved stability in this regard would enhance the overall experience. **What problems is Guesty solving and how is that benefiting you?** I've been using Guesty for my property management needs, and I must say, their recent interface update has been a game-changer. The platform's new design is incredibly user-friendly, making it a joy to navigate and manage my listings. The updated interface is not only aesthetically pleasing but also intuitively organized. Navigating through tasks, from managing bookings to accessing analytics, feels more seamless than ever. The thoughtful redesign has significantly improved the overall user experience. I appreciate that Guesty has actively listened to user feedback and implemented changes that enhance functionality. The updated interface reflects a commitment to continuous improvement and ensuring that hosts can easily harness the platform's full potential. ### 25. Property Management Wingman **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Guesty?** Lots of things! Remarkable automation capabilities, making property management a breeze. The reporting and analytics tools empower me as a host to make data-driven decisions, and seamless integrations with third-party services provide flexibility and customization. Lastly, the unified inbox is awesome! **What do you dislike about Guesty?** Customer support. Their support can be a bit unresponsive at times. When you need an issue to be addressed ASAP, they usually cannot fix the problem right away. They also have limited customizations wherein my specific customization do not fully meet my needs. **What problems is Guesty solving and how is that benefiting you?** I'd say guest communication. Apart from the fact that they have unified inbox, they also do automated messages, pre-stay information, and post-stay follow-ups ### 26. Overall Great Experience, Innovative Features, Helped me Upscale **Rating:** 5.0/5.0 stars **Reviewed by:** Kaelin D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Guesty?** -New features and improvements added constantly -Great Accounting Features -Helped me scale up without having to hire more employees -Truly a one-stop shop **What do you dislike about Guesty?** -Every concern I have ever had is always addressed with a new feature or update to resolve my problem. **What problems is Guesty solving and how is that benefiting you?** I was a one-woman show with about 15 properties when I started with Guesty. They allowed me to scale up my business by saving me time on accounting issues, owner statements, pricing strategy, and everything in between. I now have 38 properties just over 18 months later. My assistant and I are able to handle all the day-to-day of our business, guest communication, and owner relations because of Guesty. They are consistently adding new features and partnerships that continue to make them the best in the industry. There is truly no comparison between other PMS software and Guesty. Most potential clients hesitate due to their cost, but Guesty is worth every penny. ### 27. A seriously bumpy ride from MyVR **Rating:** 1.5/5.0 stars **Reviewed by:** Robin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Guesty?** - Listing site integration (airBnB) is robust. - The templates for the advanced direct booking website builder are fresh. - Multiple channels to communicate with guests including SMS - Flat booking fees for channel bookings vs % based **What do you dislike about Guesty?** - The feature parity between MyVR (where I was a very happy and loyal customer for many years) and Guesty is really really poor. Out the box, Guesty's direct booking website builder is very limited. The new website builder doesn't offer feature parity to MyVR and is stupidly expensive for what it is - Basic things don't work (collecting payment for direct bookings) - Support is really average **What problems is Guesty solving and how is that benefiting you?** Single pane of glass for managing all bookings. Aside I can't integrate with Vrbo or Tripadvisor as I don't own multiple properties. Not Guesty's issue as these are rules of the listing sites, but it negates the value of a PMS for a single property owner. ### 28. Best onboarding experience... ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Guesty?** Easy to use. Great for direct bookings. Incredible integrations with 3rd party products. Love the universal Inbox. Great add-ons available. **What do you dislike about Guesty?** Originallh the time it was going to take to go live. I wanted to move fatser but Guesty made us do it the right way! I'm so glad they did. **What problems is Guesty solving and how is that benefiting you?** We do quite a bit of direct marekting and Guesty give us a solid solution to handle all Direct Bookings. ### 29. Love My Rep and Love Guesty! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Guesty?** Guesty is such an excellent property management software to use! There are endless features, and my rep, Taylor, is always there to help me with questions. I never have to wait long if a problem arises and I need guidance; she is always there for my team and me! I cannot recommend Guesty enough for property managers! Keep it up, Guesty! **What do you dislike about Guesty?** I would like for a bit more features to be available on the accounting/ reporting aspect of Guesty. However, Guesty is constantly asking for feedback and making improvements to the software! I appreciate the amount that they listen to feedback! **What problems is Guesty solving and how is that benefiting you?** Managing my vacation rental bookings! Without it, it would be very difficult to stay organized and not accidentally double-book a guest. It is also great for guest communications and insights on our business performance. ### 30. Brilliant Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsilyn M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Guesty?** - Calendar Availability - Owner Management / Statements - Tasks & Check In Automation **What do you dislike about Guesty?** - Channel Management (Guesty vs. in channel) - User Management **What problems is Guesty solving and how is that benefiting you?** Automated Payments & Check In Processes ### 31. Fast growing PMS company with great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Guesty?** Guesty constantly adds new integrations to the platform, allowing us to efficiently manage our entire tech stack. We also love our CSM Kari! We work very hard to use integrations and tech to improve our guest experience, and Kari is there for us to answer questions and quickly resolve any issues that arise along the way. Also, we love that Kari truly values our feedback and passes it along to help improve Guesty's products. **What do you dislike about Guesty?** As mentioned, Guesty is constantly adding integrations and expanding its in-house tech. While we love that, the challenges they face are similar to most high growth startups in that new releases can have bugs that aren't always resolved in beta testing. It's a consequence that we're willing to live with, given the excellent customer service that we receive along the way and the tech we can access before other PMS systems. **What problems is Guesty solving and how is that benefiting you?** We can centrally manage our software that previously required multiple logins and significantly more time to use. We've also been able to automate processes that don't require human monitoring. ### 32. Guesty is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Jillian R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Guesty?** Guesty is so easy to use the customer service is amazing! Taylor is so helpful and a pleasure to work with! **What do you dislike about Guesty?** Nothing that I can think of! This platform is so easy and efficient to use! **What problems is Guesty solving and how is that benefiting you?** Guesty is helping me to communicate over multiple listings in a timely manner and creating and easy overview of all my reservations! ### 33. Guesty is just Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** michael I. | manager of operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Guesty?** What I like best about Guesty is the user interface and how user-friendly the software is. It is straightforward to train my team members on this software. Compared to other property management software I have used, this is hands down the most user-friendly and contains the most features. **What do you dislike about Guesty?** The major downside with Guesty is still the lack of phone or real-time support. We get an assigned staff member to help us with onboarding and ongoing operations, but sometimes you may have an issue that you need immediate help with. However, tech support responds fast enough via email most times. I hope they will add phone support in the future. Also, price-wise, they are on the high end of the spectrum. **What problems is Guesty solving and how is that benefiting you?** Guesty is solving the problems of integrating with other software like priceLabs, rentals united and so forth. Also, it does a great job of capturing past guest data. ### 34. Longstanding Relationship with Guesty **Rating:** 5.0/5.0 stars **Reviewed by:** Alice H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Guesty?** There are so many PMS platforms to choose from, and we have stuck with Guesty over the past four years. Over the years, we have seen the platform evolve as it responds to the rapidly changing vacation rental market. Throughout, we have seen a thoughtful and customer-driven approach. The technology is extremely user-friendly, making navigating easy for our team members in the field. At the same time, it is robust enough to pull complex reports when we need them. Most of all, we cannot say enough about the PEOPLE who work at Guesty. Carmen Corio, our Customer Success Manager leaves no stone unturned to resolve any issues, no matter how complex. She is also our go-to source on industry trends and new developments to look out for. We couldn't be happier. **What do you dislike about Guesty?** Guesty is not the cheapest platform. However, we are well aware that you get what you pay for! **What problems is Guesty solving and how is that benefiting you?** Guesty is a one-stop shop helping us stay on top of the complexities of running a vacation rental management business. ### 35. Awesome platform, support and service **Rating:** 5.0/5.0 stars **Reviewed by:** Owen M. | Customer Success Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Guesty?** The best thing about Guesty is the amount of time they save within a working day, keeping everything in one tab, helping us to manage our teams and automate the guest experience whilst keeping it personal. In addition, the personalised support from Hazel via email and weekly meetings is super helpful, always kind and very patient. With my understanding of Guesty being 0 a few months ago, i now feel incredibly comfortable in the tool and know there's a great support network to reach out to should i need it. **What do you dislike about Guesty?** Dislike is the wrong word. I look forward to seeing more features and certain capabilities however, these are usually already in motion anyway. **What problems is Guesty solving and how is that benefiting you?** Guesty saves me time, helps me manage guest experience and keeps us all happy ### 36. Long-Term Guesty User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2023 **What do you like best about Guesty?** Comprehensive features, easy to understand and use. **What do you dislike about Guesty?** There are occasional minor software bugs. **What problems is Guesty solving and how is that benefiting you?** One dashboard for my staff to manage all aspects of the business. ### 37. Great platform for Short term rental business **Rating:** 5.0/5.0 stars **Reviewed by:** Sean Ralph C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Guesty?** Guesty integrates with most booking platforms such as Airbnb, Vrbo, and BDC. It helps you organize and manage your properties under one platform. 1. Integrated messaging system for all booking platforms 2. Accounting software 3. Analytics 4. Direct booking capabilities 5. Team Coordination 6. Automated messaging and tasks 7. All in on calendar view 8. Listing creation which links to all booking platform 9. Has a personal Owners portal **What do you dislike about Guesty?** There is no perfect system ever created. Using Guesty helped us with a lot of tasks that would be needed to run our business. **What problems is Guesty solving and how is that benefiting you?** Tracking of our financial accounts, guest reservations (past & present), guest information database, and direct booking capabilities. Using their software helps us track our earnings, provide financial reports to our partners and build our guest database for direct bookings. ### 38. Has made my life easier! haha **Rating:** 5.0/5.0 stars **Reviewed by:** Amara L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Guesty?** The team at guesty are incredible people. They help us with any issues as soon as they can. Working with guesty as made my life incredibly easy. I can simultaneously manage prices/calendars for all my platforms/listings. Reducing chances of inconsistency. We have been more successful in the short-term rental business after getting the help we needed from guesty. **What do you dislike about Guesty?** Nothing to dislike, to be honest. Everything is going great **What problems is Guesty solving and how is that benefiting you?** Guesty helps me see the full image of where my listings stand with bookings, revenue and reviews. I can interact with all my guests from one platform, which is highly beneficial, and the chance of missing a message or inquiry is extremely low. ### 39. Outstanding Customer Support with our CSM **Rating:** 5.0/5.0 stars **Reviewed by:** Angella E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Guesty?** Open architecture, features, and usability. There isn't a problem they don't have a solution for. Our CSMs have been top-notch. Knowledgeable, professional, and willing to go the extra mile to help us with integration, knowledge transfer, and general support. **What do you dislike about Guesty?** The native owner portal is limited and so are the internal (back office) communication capabilities. **What problems is Guesty solving and how is that benefiting you?** We chose Guesty because of the feature set, intuitive user interface, and open architecture. We use the product to support and operate 75%+ of our day-to-day business. ### 40. Excellent Services! Great Customer Service and Overall Product **Rating:** 5.0/5.0 stars **Reviewed by:** Regina D. | Revenue Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Guesty?** Guesty keeps our company afloat. We manage about 100 condos on the beach for short-term rentals, and Guesty keeps everything together. So many different reports can be run with any filter, resulting in millions of different reports right at our fingertips. Our investors LOVE the owner's portal; they can make, change and cancel their reservations, see the current calendar for their properties and see past statements. Guesty's customer service is phenomenal; any time I use the Guesty Help Center, they respond within 24 hours and always with an answer. **What do you dislike about Guesty?** Don't dislike anything per se - but new product features are super helpful! Some things could *really* make Guesty PERFECT. **What problems is Guesty solving and how is that benefiting you?** Guesty Help Center always helps when in need, and always within 24 hours. Extremely helpful and beneficial! ### 41. The PMS system that really supports! **Rating:** 5.0/5.0 stars **Reviewed by:** Britton D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Guesty?** Guesty is a great platform to consolidate multiple properties and listings into one user-friendly reservation system. THe Tech support and customer support is what sets them apart from the others. **What do you dislike about Guesty?** Guesty is continuing to evolve and grow as a platform. Sometimes there are features not yet developed within Guesty. Again, Tech support to the rescue, they are quick to get critical feedback to their development team for future updates. **What problems is Guesty solving and how is that benefiting you?** From a visually appealing interface to the Advanced Analytics and Revenue Management tools, it helps support my property management in full scale. ### 42. Great STR software platform **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Guesty?** Our account manager, Joshua Spencer is the best! We've grown to 50 listings over the past couple of years and Guesty has scaled with us. We've added the accounting module and analytics module since we started. There are cheaper STR PMSs out there, but you get what you pay for! **What do you dislike about Guesty?** If you don't have enough listings to have an account manager, the help desk sucks. We tried the 24/7/365 help desk support as well and that just didn't feel ready for prime time at the time we tried it. **What problems is Guesty solving and how is that benefiting you?** Guesty helps us run our STR business, particularly the front end of the business as far as the customer acquisition and lifecycle. We like to automate our processes and use Guesty for as much automation as possible. ### 43. 5-Star PMS, 5-Star Account Management and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Guesty?** Guesty has improved our distribution, connectivity, and efficiency in immeasurable ways. We're delighted with the SAAS product. **What do you dislike about Guesty?** Guesty has addressed nearly every area of need by engaging in our business, listening to our feedback, and evolving their product. The software is best-in-class, but its people like Kiersten Warner (our Guesty account manager) who have proven to be the difference between good and exceptionally great. **What problems is Guesty solving and how is that benefiting you?** Cloud-based, app-supported property management system, connectivity, distribution, channel management, third-party integrations, CRM, reporting, trust accounting, owner portal, internet booking engine. ### 44. Great interface on the FE and BE compared to other products, but lacking some integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Guesty?** Guesty has an excellent, user-friendly interface for internal and external customers. We found it simple when onboarding new team members to maneuver within the platform. Compared to other competitor products, it's generally a more friendly UX. **What do you dislike about Guesty?** The biggest downside to Guesty, and why we ultimately migrated off the platform, is their volume handling and integrations were lacking. We have a wide assortment of booking channels and pathing needs, which Guesty was unfortunately ill-equipped for. I'm sure they've made some strides since we migrated, but this was our challenge. **What problems is Guesty solving and how is that benefiting you?** Guesty was helping us manage our booking channels and consolidate them into one centralized PMS. This is an essential function for any hospitality business selling across multiple platforms. ### 45. Support is Awful & Software has too many bugs **Rating:** 1.0/5.0 stars **Reviewed by:** Brent C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Guesty?** I like the integrations but it's gotten too clunky. **What do you dislike about Guesty?** Support is 100% Awful. They only reply once every 24 hours and regurgitate the same useless info. They do not even read what they've sent prior they resend and ask the same questions over nad over. **What problems is Guesty solving and how is that benefiting you?** It's not. It does not work well enough. ### 46. A world-class platform with excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | Commercial manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Guesty?** The advanced analytics function is amazing. So much data at your finger tips, from revenue, RevPAR to guest feedback and reviews, all in one place, that can easily be extracted and shared with your team to support decisive actions **What do you dislike about Guesty?** Nothing, everything is exactly what we need to run our business. If we do have an issue, which is rare, the support is second to none **What problems is Guesty solving and how is that benefiting you?** Understanding our daily, weekly, monthly, yearly KPIs and what leavers to pull if we see a short fall in any of them ### 47. I would not be able to run my business without guesty **Rating:** 5.0/5.0 stars **Reviewed by:** Chet P. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Guesty?** Unification of multiple platforms as well as automation that makes my life easier **What do you dislike about Guesty?** Currently it is the cost as well as the lack of an investor portal **What problems is Guesty solving and how is that benefiting you?** Guesty is in my opinion the best pms on the market today ### 48. Amazing software **Rating:** 5.0/5.0 stars **Reviewed by:** Jodie K. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2022 **What do you like best about Guesty?** The software is so easy to use and the customer support is amazing **What do you dislike about Guesty?** There is nothing that we have found to dislike about this product **What problems is Guesty solving and how is that benefiting you?** accounting, messsaging, calander management ### 49. Guesty was the bestie! **Rating:** 5.0/5.0 stars **Reviewed by:** Aubryone H. | Sales Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Guesty?** I loved being able to manually switch and move rooms like a puzzle. **What do you dislike about Guesty?** The downside would be having to manually check in the guests and not giving the guest the option to check in/out themselves. **What problems is Guesty solving and how is that benefiting you?** It is solving the need for a hotel management program that is fast and updated in real time. ### 50. PMS software **Rating:** 4.5/5.0 stars **Reviewed by:** TOURISTIC HOUSE M. | Former Director Revenue Management Expert @Toristic House , Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Guesty?** Manage all calendars and amenities and more in one platform. **What do you dislike about Guesty?** The downside is the no communication directly with support and no phone numbers to direct contact. Sometimes we need direct comunication not only thru tickets. **What problems is Guesty solving and how is that benefiting you?** Integrating booking.com and more applications are effortless integration between platforms, managing prices, and more. ## Guesty Discussions - [What percentage does Vacasa take?](https://www.g2.com/discussions/guesty-what-percentage-does-vacasa-take) - [What percentage does Vacasa take?](https://www.g2.com/discussions/what-percentage-does-vacasa-take) - [Is Guesty secure?](https://www.g2.com/discussions/is-guesty-secure) - [Does Guesty have an open API?](https://www.g2.com/discussions/does-guesty-have-an-open-api) - [What is Guesty app?](https://www.g2.com/discussions/what-is-guesty-app) - [View Guesty pricing details and edition comparison](https://www.g2.com/products/guesty/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+13%3A47%3A09+-0500&secure%5Bsession_id%5D=cb9fe214-fe3f-43e6-bc9b-0cb173b92de8&secure%5Btoken%5D=8a228e189ac90b2989b7e5b48672aaa7904a8eba0129f219e9b59b600d4cde67&format=llm_user) ## Guesty Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [AirDNA](https://www.g2.com/products/airdna-airdna/reviews) - [Besty AI](https://www.g2.com/products/besty-ai-besty-ai/reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - [Booking.com for Business](https://www.g2.com/products/booking-com-for-business/reviews) - [Breezeway](https://www.g2.com/products/breezeway/reviews) - [ChargeAutomation](https://www.g2.com/products/chargeautomation/reviews) - [CheKin](https://www.g2.com/products/chekin/reviews) - [Conduit](https://www.g2.com/products/conduit-2026-07-09/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Hostaway](https://www.g2.com/products/hostaway/reviews) - [Operto Guest](https://www.g2.com/products/operto-guest/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Rentals United](https://www.g2.com/products/rentals-united/reviews) - [Reva](https://www.g2.com/products/reva/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) - [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Guesty Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics **Rate Management** - Real-Time Pricing - Group Bookings - Predictive Analytics - Competitor Analysis - Price Control **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Data Tools** - Reporting - Data Visualization - Stack Integration **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management **User Tools** - Task Automation - Email Alerts - Customer Insights **Marketing** - Online Reputation Management - Marketing Tools **Agentic AI - Hotel Revenue Management Systems (RMS)** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - Decision Making ## Top Guesty Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (411 reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) - 4.2/5.0 (71 reviews) - [Hosthub](https://www.g2.com/products/hosthub/reviews) - 4.7/5.0 (28 reviews)