# Top Free Guest Messaging Software ## How Many Guest Messaging Software Products Does G2 Track? **Total Products under this Category:** 99 ### Category Stats (Jul 2026) - **Average Rating:** 4.42/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Touch Stay (+0.06%) - Among all products in this category, Touch Stay recorded the largest rating increase compared to last month _Last updated: July 29, 2026_ ## How Does G2 Rank Guest Messaging Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 200+ Authentic Reviews - 99+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Guest Messaging Software ![G2 Grid® for Guest Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/guest-messaging/grids.png?focus%5B%5D=1304639&focus%5B%5D=942&focus%5B%5D=79185&focus%5B%5D=29340&focus%5B%5D=70950&focus%5B%5D=138603) Highlighted products: Touch Stay, Trumpia, Canary Technologies, Medallia Concierge, Xperium by RepUp, and GuestTouch. Underlying data: [Grid® JSON](https://www.g2.com/categories/guest-messaging/grids.json?focus%5B%5D=touch-stay&focus%5B%5D=trumpia&focus%5B%5D=canary-technologies&focus%5B%5D=medallia-concierge&focus%5B%5D=xperium-by-repup&focus%5B%5D=guesttouch) ### [Touch Stay](https://www.g2.com/products/touch-stay/reviews) Touch Stay is a guest experience platform that helps hosts save time, reduce guest questions, and generate more revenue - powered by digital guidebooks guests actually use. At its core, Touch Stay enables hosts and property managers to deliver everything guests need in one simple, mobile-friendly place, from check-in instructions and Wi-Fi details to local recommendations and add-ons. Instead of answering the same questions repeatedly, guests can self-serve 24/7, improving the experience while reducing operational workload. Trusted by hosts worldwide, Touch Stay is used across 100+ countries, generating 15.9M+ guidebook visits every year, helping millions of guests access the information they need, instantly. Proven results - Save up to 20 hours per week with automated guest communication - Reduce guest questions by up to 90% - Generate €40-€120+ extra per booking with built-in upsells - Achieve more 5★ reviews (average ~4.8★ guest rating) How Touch Stay works Touch Stay guidebooks become the central hub for the entire guest journey - before, during, and after the stay. Guests can instantly find everything they need in one place, reducing repetitive questions by up to 90%, while you save hours every week and stay in control. Key features - Digital Guidebooks (Core Product) Create mobile-friendly guidebooks that guests actually use, reducing repetitive questions, improving every stay, and replacing PDFs, emails, and scattered information. - AI Chatbot Automatically answers guest questions using your guidebook content - available 24/7. - Upsell Store Turn your guidebook into a revenue channel by offering add-ons, services, and local experiences. - Guest Communication Hub Centralise guest messaging and automate replies to save hours every week. - Built-in CRM Track guest data, preferences, and interactions to deliver more personalised experiences. - Guest Feedback & Reviews Collect feedback automatically and convert great stays into public reviews. - PMS Integrations Automatically sync bookings and guest data with your existing tools. Built for hosts who want to scale Whether you manage a few properties or a large portfolio, Touch Stay helps you: - Deliver consistent guest experiences at scale - Reduce operational workload - Increase revenue without adding complexity Why choose Touch Stay? Because your guests don’t want another app, another email, or another PDF. They want one simple place with everything. And you want fewer questions, more revenue, and better reviews. Touch Stay delivers both. **Average Rating:** 5.0/5.0 **Total Reviews:** 12 #### How Do G2 Users Rate Touch Stay? - **Quality of Support:** 9.8/10 (Category avg: 9.2/10) - **Ease of Use:** 9.4/10 (Category avg: 9.2/10) #### Who Is the Company Behind Touch Stay? - **Seller:** [Touch Stay](https://www.g2.com/sellers/touch-stay) - **Year Founded:** 2014 - **HQ Location:** Uckfield, GB - **Twitter:** @TouchStay 2,232 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b7100314607bd88f4929c345da52fe606713da2bd5cf3a2329ec971cfa32ae06&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftouch-stay%2F&secure%5Burl_type%5D=linkedin_company_website) 26 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospitality - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Touch Stay? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Touch Stay, praising its intuitive interface and time-saving features. - Users find daily use of Touch Stay to be **quick and flexible** , simplifying guest information management effectively. - Users love the **easy integrations** of Touch Stay, streamlining guidebook updates and enhancing the guest experience. - Users find the **efficiency of Touch Stay** remarkable, saving significant time with its intuitive features and navigation. - Users love the **flexibility** of Touch Stay, allowing customized content for each guest's guidebook effortlessly. #### What Are Recent G2 Reviews of Touch Stay? **["Touch Stay: Essential for Lodge Efficiency and Guest Service"](https://www.g2.com/survey_responses/touch-stay-review-11919099)** **Rating:** 5.0/5.0 stars _— Verified User in Leisure, Travel & Tourism_ [Read full review](https://www.g2.com/survey_responses/touch-stay-review-11919099) **["Effortless Guidebook Solution, Loved by Guests"](https://www.g2.com/survey_responses/touch-stay-review-13100760)** **Rating:** 5.0/5.0 stars _— Kara T._ [Read full review](https://www.g2.com/survey_responses/touch-stay-review-13100760) ### [Trumpia](https://www.g2.com/products/trumpia/reviews) Trumpia has all of the features you would expect from a mass texting provider, but does much more than coupons or mass blasts because our automation leads to long-lasting relationships with customers. That’s why Forbes named us the top SMS marketing provider, and G2 named us the easiest to set up and implement. Our automation offers the ability to personalize customer journeys in order to boost revenue, satisfaction, retention, and day-to-day operations. Trumpia Workbench, our next-gen workflow builder, has a free-form omnidirectional user interface that allows you to build completely flexible workflows and place tiles anywhere. As a result, Trumpia can handle more varieties of sophisticated customer journeys and automate your communications. In addition, we have 50+ prebuilt workflow templates, advanced targeting, integrated email & SMS, review management, and a powerful consolidated inbox. We also offer 365-day online support and upgraded plans that come with live phone support and a dedicated account manager. **Average Rating:** 4.4/5.0 **Total Reviews:** 55 #### How Do G2 Users Rate Trumpia? - **Quality of Support:** 9.1/10 (Category avg: 9.2/10) - **Ease of Use:** 8.2/10 (Category avg: 9.2/10) #### Who Is the Company Behind Trumpia? - **Seller:** [Trumpia](https://www.g2.com/sellers/trumpia) - **Year Founded:** 2006 - **HQ Location:** Anaheim, CA - **Twitter:** @Trumpia 4,456 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=65f61de9f9f20f9496ea61895b751a7c3ec5562c9b363be063dd222215a15b2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1069034%2F&secure%5Burl_type%5D=linkedin_company_website) 105 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 49% Small, 36% Medium #### What Do G2 Reviewers Say About Trumpia? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **responsive customer support** from Trumpia, which helps them stay on track with their marketing efforts. - Users find Trumpia's service to be **very easy to use** , making communication with large groups efficient and effective. - Users find Trumpia **incredibly helpful** for creating engaging messaging and managing outreach effectively. - Users appreciate the **easy-to-use notification system** that facilitates personalized messaging and effective communication with teams. - Users appreciate the **ease of creating personalized and automated messaging** , enhancing communication and engagement with target audiences. ##### Cons - Users find the **difficult setup** of Trumpia challenging initially, but support helps ease the process afterward. - Users report experiencing **downtime issues** during service renewal, causing interruptions to their overall experience with Trumpia. - Users find the **learning curve steep** initially, but support helps ease the process after the first campaign. - Users find the **UX not intuitive** , wishing for a more user-friendly and updated design experience. - Users experience **onboarding issues** that can complicate initial setup and service renewal processes with Trumpia. #### What Are Recent G2 Reviews of Trumpia? **["Outstanding Support Keeps Me Engaged"](https://www.g2.com/survey_responses/trumpia-review-11831591)** **Rating:** 5.0/5.0 stars _— Jennifer W._ [Read full review](https://www.g2.com/survey_responses/trumpia-review-11831591) **["Easy to Use and Reliable, Minor Setup and Renewal Hiccups"](https://www.g2.com/survey_responses/trumpia-review-11891147)** **Rating:** 4.5/5.0 stars _— Claudius W. S._ [Read full review](https://www.g2.com/survey_responses/trumpia-review-11891147) #### What Are G2 Users Discussing About Trumpia? - [How do you use Red Oxygen?](https://www.g2.com/discussions/how-do-you-use-red-oxygen) - [What does trumpia cost?](https://www.g2.com/discussions/what-does-trumpia-cost) - [What is trumpia alerts for?](https://www.g2.com/discussions/what-is-trumpia-alerts-for) - [What is trumpia?](https://www.g2.com/discussions/what-is-trumpia) ### [Xperium by RepUp](https://www.g2.com/products/xperium-by-repup/reviews) Xperium is a guest experience management suite for hotels to establish automated guest engagement processes from booking to check-out, generate additional revenue from upsells, view detailed analytics of online reviews, a powerful CRM tool and marketing tool, an engaging mobile concierge for feedback, requests and operations. **Average Rating:** 4.9/5.0 **Total Reviews:** 11 #### How Do G2 Users Rate Xperium by RepUp? - **Quality of Support:** 9.8/10 (Category avg: 9.2/10) - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) #### Who Is the Company Behind Xperium by RepUp? - **Seller:** [RepUp](https://www.g2.com/sellers/repup) - **Year Founded:** 2014 - **HQ Location:** Dubai, AE - **Twitter:** @xperium\_ai 179 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ba083a52cbd168f584934798f65834f1b1e84b5a769568136e85ab8dcd43a423&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6636338%2F&secure%5Burl_type%5D=linkedin_company_website) 16 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospitality - **Company Size:** 73% Medium, 27% Small #### What Are Recent G2 Reviews of Xperium by RepUp? **["Powerful platform for hotel management. "](https://www.g2.com/survey_responses/xperium-by-repup-review-3668111)** **Rating:** 4.0/5.0 stars _— Kane R._ [Read full review](https://www.g2.com/survey_responses/xperium-by-repup-review-3668111) **["Best Platform for Collect Our Guest Feedback & Promotions"](https://www.g2.com/survey_responses/xperium-by-repup-review-7075253)** **Rating:** 5.0/5.0 stars _— Vijay K._ [Read full review](https://www.g2.com/survey_responses/xperium-by-repup-review-7075253) #### What Are G2 Users Discussing About Xperium by RepUp? - [What is Xperium by RepUp used for?](https://www.g2.com/discussions/what-is-xperium-by-repup-used-for) ### [GuestTouch](https://www.g2.com/products/guesttouch/reviews) GuestTouch Platform enables hotels to slash staff workload, turn angry guests into 5-star reviewers, automate revenue-driving conversations, and boost profits through our reputation, messaging and email platforms. GuestTouch Platform: Products that work seamlessly together - use individually or as a complete solution based on your goals. GuestTouch Reviews & Feedback Platform You know when managing guest feedback feels like juggling chaos - scattered reviews across platforms, delayed responses, and no clear insights to improve? GuestTouch is the proactive reputation platform that lets you track, respond, analyze and gather reviews and guest feedback all in one place. Create custom feedback your way - star ratings, NPS scores, custom questions, and more - all powered by guestAI! GuestTouch Messaging Platform Drive efficiencies and uncover more profits through meaningful conversations. GuestTouch is the versatile messaging platform for your team that adapts to your specific needs - send and automate messages the way you want across different stages of the guest journey such as booking, pre-arrival, check-in, check-out, and more via SMS, WhatsApp etc, based on specific guest insights. Guest Email Platform You know when you send generic, one-size-fits-all emails that guests ignore, missing opportunities to drive right engagement due to lack of versatility? GuestTouch solves this with personalized automated email sequences that you design to match your brand - from custom HTML templates to drag-and-drop editors - and automatically adapt to the guest journey based on guest behavior, booking type, and preferences. **Average Rating:** 4.9/5.0 **Total Reviews:** 13 #### How Do G2 Users Rate GuestTouch? - **Quality of Support:** 9.8/10 (Category avg: 9.2/10) - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) #### Who Is the Company Behind GuestTouch? - **Seller:** [GuestTouch](https://www.g2.com/sellers/guesttouch) - **Year Founded:** 2016 - **HQ Location:** San Francisco, US - **Twitter:** @guesttouch 23 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b77ca4e7cf8569025082f598cf85d4143eb5b080498a4ce1c7a7330287bab99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fguesttouch%2F&secure%5Burl_type%5D=linkedin_company_website) 8 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospitality - **Company Size:** 92% Small, 8% Medium #### What Are Recent G2 Reviews of GuestTouch? **["Really good! Very attentive team"](https://www.g2.com/survey_responses/guesttouch-review-8463596)** **Rating:** 4.0/5.0 stars _— Gianrene P._ [Read full review](https://www.g2.com/survey_responses/guesttouch-review-8463596) **["Easy to use Guest Messaging and Review Management Platform"](https://www.g2.com/survey_responses/guesttouch-review-7953608)** **Rating:** 5.0/5.0 stars _— Verified User in Hospitality_ [Read full review](https://www.g2.com/survey_responses/guesttouch-review-7953608) ### [HelloShift](https://www.g2.com/products/helloshift/reviews) HelloShift is an AI-powered hotel operations platform that replaces fragmented tools with one system for guest communications, housekeeping, staff collaboration, and contactless check-in. Founded in 2014 and based in San Francisco, HelloShift serves independent hotels, boutique properties, and branded franchises across Marriott, Hilton, Wyndham, and IHG portfolios. AI Voice answers calls 24/7 in 100+ languages, handling up to 85% of routine inquiries (per SoFLA Vacations case study) and booking rooms directly through PMS integration. AI Guest Messaging automates SMS, WhatsApp, and webchat conversations while capturing guest preferences. A trainable hotel chatbot deploys on the property website and direct booking flows to convert visitors before they fall off to OTAs. The housekeeping module uses AI-powered room assignment optimization with real-time status tracking, mobile checklists, and performance analytics. Contactless check-in lets guests register digitally with ID verification, e-signatures, and mobile keys - no app download required. Staff collaboration replaces radios and paper logs with unified messaging and task management. HelloShift is cloud-based and works on any device. Hotels can start with a single module and expand over time - from staff-only tools to a full guest-facing and operational suite. The platform integrates with 40+ property management systems including Oracle Opera, Mews, Cloudbeds, StayNTouch, and RoomKey, so hotels do not need to change their existing PMS. Hotels evaluating HelloShift typically compare it against Alice/Actabl, Kipsu, Whistle, Quore, Flexkeeping, hotelkit, Akia, Canary Technologies, HiJiffy, and Duve. Where alternatives specialize in one feature surface, HelloShift bundles guest-facing AI and back-of-house operations on a single platform instead of stitching together 3-5 point solutions. Typical results include a 20-35% increase in direct bookings from AI-answered calls, 30% faster room turnover through optimized housekeeping workflows, and 43% reduction in staff turnover with streamlined communication. HelloShift is used by properties ranging from 12-room boutique inns to 1,600-room full-service resorts. HelloShift requires no hardware installation and no app download for hotel guests. New properties can go live within days. The platform supports multiple languages for both staff and guest-facing interfaces, making it suitable for international hotel groups and properties serving diverse traveler populations. Pricing is per-room, per-property with plans available for staff-only operations, guest-facing communications, or a combined suite. HelloShift holds 4.9/5 stars from 267 customer reviews on Hotel Tech Report and is Capterra 5-star certified. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate HelloShift? - **Quality of Support:** 8.3/10 (Category avg: 9.2/10) - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) #### Who Is the Company Behind HelloShift? - **Seller:** [HelloShift](https://www.g2.com/sellers/helloshift) - **Company Website:** helloshift.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, US - **Twitter:** @helloshift 214 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ace68d630815d160d73f193da35d8779d659e11b55ca2b6d4f00811c39a2a482&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhelloshift%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Large, 50% Small #### What Are Recent G2 Reviews of HelloShift? **[""Overall its a great management tool""](https://www.g2.com/survey_responses/helloshift-review-4345033)** **Rating:** 4.5/5.0 stars _— Ashutosh G._ [Read full review](https://www.g2.com/survey_responses/helloshift-review-4345033) **["Great app to stay in touch with staff as well as guests"](https://www.g2.com/survey_responses/helloshift-review-3751405)** **Rating:** 5.0/5.0 stars _— Verified User in Hospitality_ [Read full review](https://www.g2.com/survey_responses/helloshift-review-3751405) #### What Are G2 Users Discussing About HelloShift? - [What is HelloShift used for?](https://www.g2.com/discussions/what-is-helloshift-used-for) ### [Cendra](https://www.g2.com/products/cendra/reviews) Cendra is an AI-powered property management platform that simplifies communication and automates guest interactions. It learns from every conversation to deliver instant, accurate responses, creating a smart, unified system. From handling guest requests—like early check-ins or special amenities—to offering personalized upsells, Cendra takes care of it all. It even automates task management by detecting issues and routing them to the right team, keeping your operations seamless and efficient. Automate guest messaging Cendra streamlines all your guest communications by unifying every messaging platform into one intelligent system. Its AI Agent learns from every interaction, delivering fast, accurate responses while proactively handling guest requests. Stay in control: choose full automation or review AI-generated drafts before sending. Either way, your guests experience seamless, personalized communication—without ever knowing AI is behind it. Manage tasks more efficiently Every host could use more free time—and Cendra makes it possible. Automate property tasks like cleaning requests and maintenance with smart workflows and predictive scheduling, saving time and keeping your operations running smoothly and efficiently. Enhance your guest experience Delight your guests with intelligent, timely recommendations. Cendra’s self-learning AI anticipates their needs—suggesting everything from sightseeing tours to spa experiences—to create a truly personalized and memorable stay. Earn more with upsells Cendra automatically identifies opportunities — like gap nights, early check-ins, or late check-outs — and offers them to your guests. Maximize revenue effortlessly while enhancing the guest experience. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Cendra? - **Seller:** [Botel AI](https://www.g2.com/sellers/botel-ai) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Cendra? **["Perfect for Streamlining Hospitality Communication"](https://www.g2.com/survey_responses/cendra-review-12720564)** **Rating:** 5.0/5.0 stars _— Alp Y._ [Read full review](https://www.g2.com/survey_responses/cendra-review-12720564) ### [Oaky](https://www.g2.com/products/oaky/reviews) Oaky is a hyper-personalized hotel upselling software that helps hotels boost their revenue through segmentation, personalization and dynamic pricing while automating the upselling process across all the stages of the guest journey. In 2025, Oaky was acquired by Plusgrade, a global leader in ancillary revenue solutions. Together, they help hotels around the world drive more revenue and deliver elevated guest experiences. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Oaky? - **Quality of Support:** 10.0/10 (Category avg: 9.2/10) - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) #### Who Is the Company Behind Oaky? - **Seller:** [oaky](https://www.g2.com/sellers/oaky) - **Year Founded:** 2013 - **HQ Location:** Amsterdam, NL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=265b4fc4631055333b368bbf971e67ff4aef6ef14abea9e22ac5a464c59da032&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foaky%2F&secure%5Burl_type%5D=linkedin_company_website) 56 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Oaky? **["Flexible and easy to use tool"](https://www.g2.com/survey_responses/oaky-review-6543514)** **Rating:** 4.5/5.0 stars _— Igor K._ [Read full review](https://www.g2.com/survey_responses/oaky-review-6543514) #### What Are G2 Users Discussing About Oaky? - [What is Oaky used for?](https://www.g2.com/discussions/what-is-oaky-used-for) ### [Whistle](https://www.g2.com/products/whistle/reviews) Whistle is ranked #1 out of 40+ platforms in the world and the only platform that's achieved Amazon's Travel & Hospitality Competency. Whistle's all-in-one contactless messaging platform is trusted by 10,000+ hoteliers from big brands to independent boutiques around the world. Whistle offers instant property management system integrations, fully-automated messaging, team and task management, upsell features, translations, and more. TryWhistle.com for 30 days free! **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Whistle? - **Quality of Support:** 8.3/10 (Category avg: 9.2/10) - **Ease of Use:** 8.3/10 (Category avg: 9.2/10) #### Who Is the Company Behind Whistle? - **Seller:** [Whistle Messaging](https://www.g2.com/sellers/whistle-messaging) - **Year Founded:** 2014 - **HQ Location:** San Diego, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fefc6f1e42456b486f3b1b15b8ccc2c5400e46089db7a0fc87e30844a06960e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwhistle-inc-%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 50% Small #### What Are Recent G2 Reviews of Whistle? **["Easy Automated Guest Messaging and Surveys"](https://www.g2.com/survey_responses/whistle-review-12529009)** **Rating:** 4.0/5.0 stars _— Chase T._ [Read full review](https://www.g2.com/survey_responses/whistle-review-12529009) **["A Mobile Marketing Service!"](https://www.g2.com/survey_responses/whistle-review-8575193)** **Rating:** 4.5/5.0 stars _— Rajeeb R._ [Read full review](https://www.g2.com/survey_responses/whistle-review-8575193) ### [Chambre](https://www.g2.com/products/chambre/reviews) Digital Concierge and feedback system, Guest request management and room automation software for hotels #### Who Is the Company Behind Chambre? - **Seller:** [Pharos softtech Pvt Ltd](https://www.g2.com/sellers/pharos-softtech-pvt-ltd) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [GuestService](https://www.g2.com/products/guestservice/reviews) GuestService is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. #### Who Is the Company Behind GuestService? - **Seller:** [Guest Service](https://www.g2.com/sellers/guest-service) - **Year Founded:** 2016 - **HQ Location:** London , GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51f76066e5ab76cb2e54d665cda9ee92ba6dc582ce16306169bdb463d521f5cd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fguest-service%2F&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® ### [Hello Hotel](https://www.g2.com/products/hello-hotel/reviews) Hello Hotel — The Modern Phone & Messaging System for Independent Hotels Hello Hotel is the modern phone, messaging, and email system for independent and boutique hotels. It replaces aging landlines, personal cell phones, and scattered messaging tools with one shared business number — and one inbox where every guest call, text, voicemail, and email lives in a single thread. Hotels connect their property management system — starting with Mews — and Hello Hotel automatically surfaces guest names, reservation details, room assignments, repeat-guest indicators, and live arrival/departure status on every conversation. Front desk teams get the context they need without flipping between systems, and guests get faster, more personal responses. Unlike legacy hotel phone systems that can't send texts, or generic messaging apps that don't know which guest is arriving today, Hello Hotel combines voice, SMS, and email in one shared workspace built specifically for independent and boutique hotels. Properties use Hello Hotel to replace aging landlines, consolidate fragmented communication tools, and give every guest the same quality of response no matter who's at the desk. Core Features - Unified inbox for voice, SMS, and email — calls, texts, voicemails, and emails for every guest in one thread your whole team shares - Live PMS context — guest profile, reservation, room number, stay status, and repeat-guest flags surface automatically on every conversation (Mews integration; more PMS partners in development) - Modern hotel phone system — multi-step team routing, IVR menus, custom greetings, voicemail transcription, spam call screening, and inbound call recording, all cloud-based - Phone number porting — bring your existing hotel numbers in so you don't have to republish to guests, OTAs, or signage - Hotel automations — pre-arrival, in-stay, and post-stay messaging triggered by reservation events, schedules, or guest tags, with branching, conditions, and delays - Marketing campaigns — bulk SMS sends through a dedicated messaging profile, kept separate from your service number to protect deliverability - Email channel — connect your Gmail, SMTP, or Resend account to send from your hotel's own address, with delivery tracking, suppression lists, and opt-out handling - Built-in 10DLC compliance — register your brand and messaging campaign right inside the app, no third-party carrier paperwork - AI voice and messaging agents (coming soon) — automate routine guest requests with configurable escalation to your team Integrations Hello Hotel integrates natively with Mews, with additional PMS partners in development. Connect Gmail (one-click OAuth), SMTP, or Resend to send email from your hotel's own address. Zapier and direct webhooks let you connect any system that can send or receive an HTTP request — CRMs, booking engines, Slack, custom scripts. Mews setup takes under 3 minutes: connect your account, and guest data flows immediately with no manual configuration required. Who It's For Hello Hotel is built for independent hotels, boutique properties, bed and breakfasts, motels, and small hotel groups — typically 10–100 rooms — especially properties ready to replace aging landline systems or consolidate fragmented phone, SMS, and email tools into one inbox. Pricing Plans start at $99/month per property on the Core tier, with Plus and Scale options for higher-volume properties. No per-room fees and no long-term contracts. Full pricing at hellohotel.co/pricing. #### Who Is the Company Behind Hello Hotel? - **Seller:** [Hello Hotel](https://www.g2.com/sellers/hello-hotel) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a5c428f699caf76c510a2e59658aa57eecd10f6eef1a466666177ad128a9ce3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhellohotelco%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [WeBee Guest Experience Platform](https://www.g2.com/products/webee-guest-experience-platform/reviews) WeBee is a type of hotel guest experience and operations software that helps hotels and resorts digitize the guest journey, increase ancillary revenue, and coordinate internal service delivery on a single platform. It is designed for individual hotels, hotel chains, and resorts that want to offer a branded digital experience to guests while simplifying day-to-day operations for staff. The platform connects guests and hotel teams before, during, and after the stay through mobile apps, QR/web interfaces, and integrations with hotel systems. Typical use cases include contactless check-in/check-out, digital compendium, F&B and service ordering, upselling of extras such as transfers or late check-out, and tracking of guest requests across departments. Key capabilities include: - Branded, white-label guest interfaces on mobile apps and browser-based experiences - Real-time communication between guests and staff (chat, notifications, micro-surveys) - Centralized handling of guest requests and operational tasks as tickets - Smart reporting on usage, revenues, guest satisfaction, and staff performance WeBee consists of five complementary solutions that can be used together or separately: 1) WeBee App – A branded iOS and Android guest app where guests can check in/out, make reservations, order F&B and services, submit housekeeping and maintenance requests, use mobile key (where integrated), and communicate with the hotel. Hotels can send segmented push notifications and collect quick feedback to identify dissatisfied guests during their stay. 2) WeBee QR – An app-free digital experience accessed via QR codes in rooms and outlets. Guests open a browser-based interface to read information, browse menus and services, and place orders or requests, allowing hotels to update content centrally without reprinting. 3) WeBee Upsell – A Progressive Web App (PWA) used for pre-arrival and in-stay upselling. Hotels send personalized links offering transfers, room upgrades, early check-in/late check-out, spa, tours, and other extras. 4) EaSee – A task and ticket management solution for hotel operations. Every guest request or internal job becomes a ticket assigned to the right department with priorities, reminders, and reporting, helping teams ensure nothing is missed. 5) WeBee Insta – A social and messaging assistant that structures inquiries coming from channels such as WhatsApp or Instagram into actionable offers, enabling hotels to respond consistently and convert more conversations into direct bookings. #### Who Is the Company Behind WeBee Guest Experience Platform? - **Seller:** [WeBee](https://www.g2.com/sellers/webee) - **Year Founded:** 2017 - **HQ Location:** London, AE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=380da9da1620578f28b297050f923cf5c7cb936eeb0e72c9bfee9e70dadd164a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetwebee%2F&secure%5Burl_type%5D=linkedin_company_website) 17 employees on LinkedIn® ### [Wenzy](https://www.g2.com/products/wenzy/reviews) Wenzy is an omnichannel guest communication and booking platform for hotels. It centralizes WhatsApp, Instagram, and Messenger conversations in one shared team inbox and adds AI agents that respond to guests 24/7 — answering questions, checking room availability, quoting rates, booking reservations, and sending payment links, with smooth handoff to your front-desk team when a human touch is needed. Key capabilities: • Omnichannel inbox: WhatsApp, Instagram, and Messenger in a single shared workspace for your team • AI booking agents: answer guest questions, check availability, quote rates, and confirm reservations automatically, day and night • Reservation management: create, modify, and cancel bookings from the conversation or the dashboard • Payments in chat: send Mercado Pago payment links to confirm reservations • Human handoff: the AI escalates to your team when needed, with full conversation context • Operations dashboard: track conversations, reservations, and team performance • PMS integrations: connects with platforms such as Cloudbeds • Multilingual: works in English, Spanish, and Portuguese Built for independent hotels and small hotel groups — with a strong footprint in Latin America — Wenzy helps teams reply faster, capture more direct bookings, and automate repetitive guest conversations without losing the human touch. A 14-day free trial is available. #### Who Is the Company Behind Wenzy? - **Seller:** [Wenzy](https://www.g2.com/sellers/wenzy) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® Spotlight Categories [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) [Security Compliance Software](https://www.g2.com/categories/security-compliance) [Payment Processing Software](https://www.g2.com/categories/payment-processing) [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) Similar Categories - [Catering](/categories/catering) - [Channel Management](/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e) - [Concierge](/categories/concierge) - [Hotel Management](/categories/hotel-management) - [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)