--- title: GuestServe Reviews meta_title: 'GuestServe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how GuestServe works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2026-01-30' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # GuestServe Reviews **Vendor:** GuestServe **Category:** [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About GuestServe GuestServe is a web-based reservation system and association management platform that allows you to manage dual purposes in the hospitality sector while managing reservations, memberships, and more. ## GuestServe Reviews ### 1. positive review of guest serv software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about GuestServe?** would recommend guestserv software because of its user friendly application and great customer support services. **What do you dislike about GuestServe?** i wish there were additional features in the sofwatre to include more personalized notes **Recommendations to others considering GuestServe:** it's a good value for the price paid, user friendly and good customer service support **What problems is GuestServe solving and how is that benefiting you?** just the ease of use solves any issues of overbooking or cross booking reservations. benefits prevent possible issues ## GuestServe Discussions - [What is GuestServe used for?](https://www.g2.com/discussions/what-is-guestserve-used-for) - [View GuestServe pricing details and edition comparison](https://www.g2.com/products/guestserve/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A42%3A44+-0500&secure%5Bsession_id%5D=bed865b0-14b4-4f37-910d-1d0fe19d0aab&secure%5Btoken%5D=42602aab595f1153c227dc811bcba3cd0ece808d78419c008817e6c39a4e4a14&format=llm_user) ## GuestServe Features **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations - Accounting Integration **Agentic AI - Hotel Reservations** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration - Multi-Language **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Membership Management ** - Automated Dues & Renewals - Membership Database & Profiles - Member Self‑Service Portal - Client Portal - Self Service Portal **Additional Functionality** - Dynamic Pricing - Payment Processing - Email Templates - Group Reservations - Online Booking - Access Controls/Permissions - Rate Management - Customer Database - Customizable Templates - Customer History - Room Booking - Ratings/Reviews - Availability Management - Inventory Management - Real-Time Updates - Promotions Management - Price/Margin Management - Reminders - Activities Booking - Calendar Sync - Billing & Invoicing - Generative AI - Customizable Branding - Calendar Management - Event Scheduling - Reporting/Analytics - Appointment Management - Activity Dashboard - Discount Management - Third Party Booking - Channel Management - SMS Messaging - AI Copilot - Customer Support - Booking Management - Booking Notes - Alerts/Notifications - Multi-Location - Mobile Access - Customizable Reports - CRM - API **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Event & Scheduling** - Calendar & Scheduling Tools - Attendance Tracking - Event Creation & Registration - Resource Scheduling - Facility Scheduling - Attendance Management - Class Scheduling - Event Scheduling - Automated Scheduling **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals - Self Service Portal **Financial Management** - Online Payments & Invoicing - Point of Sale (POS) Integration - Financial Reporting & Analytics - Social Media Integration - Electronic Payments - Third-Party Integrations **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools - Discount Management - Wait List Management - Promotions Management - Event Management - Dues Management - Website Management - Invoice Management - Registration Management - Communication Management - Application Management - Contact Management - Content Management - Membership Management - Newsletter Management - Fundraising Management - Chapter Management - Event Calendar **Communication & Engagement** - Member Community & Networking - Email & SMS Communication - Mobile App Access **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics - Website Integration **Additional Functionality** - SMS Messaging - AI Copilot - Website Management - Online Booking - Email Management - Point of Sale (POS) - Membership Management - Alerts/Notifications - Customizable Reports - Customer Accounts - Appointment Management - Activity Dashboard - Team Management - Instructor Management - Employee Management - Calendar Management - Generative AI - Reporting & Statistics - Booking Management - Recurring/Subscription Billing - Inventory Management - Customizable Branding - Reminders - Client Management - Payment Processing - Visitor Management - Credit Card Processing - Event Management - Customizable Templates - Member Accounts - Registration Management - Marketing Automation - Customizable Forms - Data Import/Export - API - Mobile App - Surveys & Feedback - Member Directory - Email Templates - Enrollments/Onboarding - Access Controls/Permissions - Membership Signup - Member Types - Email Marketing - Search/Filter **Additional Functionality** - Activity Dashboard - Personalization - Customizable Branding - Email Reminders - Member Accounts - Email Marketing - Event Ticketing - CRM - Activity Tracking - Customizable Reports - Document Storage - Credit Card Processing - Job Board - Customizable Templates - AI Copilot - Customizable Forms - Email Templates - Member Communities - Reporting & Statistics - API - Member Directory - Generative AI - Recurring/Subscription Billing - Mobile App - Surveys & Feedback - Reminders - Payment Processing - Enrollments/Onboarding - Data Import/Export - Access Controls/Permissions - Membership Signup - Member Types - Alerts/Notifications - Search/Filter ## Top GuestServe Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (435 reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews)