UI/UX - Super easy to find what you're looking for Review collected by and hosted on G2.com.

More flexible pricing would be nice to make it possible for a broader auidience Review collected by and hosted on G2.com.

When deploying Guardz, across SMB clients, Guardz nails the SMB sweet spot. Implementation is genuinely quick and simple. The console gives a clean presentation to clients, and I don’t have to spend days tuning before I can show value. For customers who are early in their security journey, it’s easy to explain what’s happening and why.

I also like that Guardz bundles the essential protections into one place, which keeps vendor sprawl and context-switching down as well as keeping costs low enough for an SMB. It gives my team meaningful coverage without adding operational drag, so we can focus on coaching clients and periodic health checks instead of babysitting yet another tool.

Customer Support tends to be a pain point with a lot of tool vendors; I can honestly say that they have gone above and beyond from a customer support perspective. I have been very happy with that. Review collected by and hosted on G2.com.

Notifications and integrations are the main friction points. Alerts often get bulked into a single email, which makes ticketing less granular than I’d like, and there is no public API or many native ticketing integrations to smooth that out. We work around it with email-to-ticket parsing, but first-class API/webhook support and more integrations would make operations and reporting cleaner. Review collected by and hosted on G2.com.

What I like best about Guardz is how it’s built specifically for small businesses—it makes cybersecurity management straightforward and accessible. I appreciate how easy it is to get started, the clear dashboards, and the automatic monitoring features. It really helps me feel more confident about catching risks early without needing a dedicated IT security staff. Review collected by and hosted on G2.com.

What I like least about Guardz is that, while the platform is maturing and making strides for small businesses, the training resources could be improved. As Guardz continues to grow, I’d appreciate more in-depth, tailored training materials and onboarding support that address the specific challenges small businesses face. Enhanced guides, tutorials, and real-world examples would make it easier for my team to fully leverage the platform’s capabilities as we scale. Review collected by and hosted on G2.com.

I like that it ties so many different tools together, and adds in SentinelOne. It is by far the easiest tool to implement \ integrate I have ever used! Kudos for an painless onboarding process. Review collected by and hosted on G2.com.

Support has become slower to respond, I hope this is due to rapid growth and not a trend. Support questions used to be resolved within a day are now taking 3-4 days to resolve. Review collected by and hosted on G2.com.

Guardz has the essential components of a cybersecurity platform for MSSP's Review collected by and hosted on G2.com.

I use NinjaOne. Unfortunately, Guardz does not allow for automated ticket creation from security detections, i.e. automated bi-directional syncing with NinjaOne. Review collected by and hosted on G2.com.

I find the single dashboard in Guardz very helpful, as it allows me to manage all security tools in one place. I also really like the ease of remediation. Review collected by and hosted on G2.com.

I don't like the notifications for updates and changes because they get sent to end users who don't even know what Guardz is. Review collected by and hosted on G2.com.

everything is gathered on one platform so it is manageable. and that there is a soc Review collected by and hosted on G2.com.

that it does not have complete protection. must buy EDR from a third party Review collected by and hosted on G2.com.

The ease of use to get started in guardz and the amount of features is good. but then you get what you pay for. Review collected by and hosted on G2.com.

1. Mail is quarantined in this in 2 places, as well as in microsoft defender as a 3rd place.

2. in guardz, mail is sectioned off in Alert emails, and quarantined emails. either way it is 2 sections of the program that end users wont understand the technical difference.

3. a good portion of mail still gets caught by defender in office 365. now the end users have to check a third place to find caught emails.

4. i called this out as the makings of an immature release in appearance to tech support and was told that it is not the sign of an immature release, but just follows microsoft recommendations, sorry for the experience, and your customers have to check for caught email in 2 places. Review collected by and hosted on G2.com.

What I like most about Guardz is how straightforward it is. Everything is laid out clearly, so you’re not digging around trying to figure out what’s going on. I really like having all the security stuff in one place, especially the alerts, they’re easy to understand and actually useful, not overwhelming. It feels like the app is doing the heavy lifting in the background while still keeping me in the loop Review collected by and hosted on G2.com.

Some features take a bit of time to figure out, and a few alerts feel repetitive or not very actionable. More customization for notifications would make it better. Review collected by and hosted on G2.com.

Guardz combines simplicity with powerful protection in a way that's rare among cybersecurity platforms. The user interface is intuitive, making it incredibly easy to onboard new clients and manage cybersecurity across multiple environments, especially useful if you're an MSP. I especially appreciate how Guardz centralizes email protection, endpoint security, identity monitoring, and risk reporting into one seamless dashboard. Review collected by and hosted on G2.com.

The reporting features are solid but could benefit from more visual dashboards and export flexibility, particularly for MSPs needing to share insights with less technical stakeholders. Also, a few deeper integrations with third-party tools (like remote monitoring and management platforms) would help streamline workflows even further.

That said, the Guardz team is highly responsive to feedback, and I’ve already seen improvements roll out quickly, so I’m confident these gaps will be addressed over time. Review collected by and hosted on G2.com.