Lauren D.
LD
Lauren D.
Social Media/Influencer Marketing Specialist: Soma
Enterprise (> 1000 emp.)
"Great App, Especially for Those Who Don't Deliver"
4.5/5
What do you like best about GrubHub for Restaurants?

Grubhub allows you to purchase food even for restaurants who normally don't deliver. Every once in a while they will also provide special promos through email as well! Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Sometimes the coupons have error messages. An example would be student/corporate discounts that allow you to use a code twice when it actually allows you to use it once. Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great service with consistent communication and on-time arrival. "
5/5
What do you like best about GrubHub for Restaurants?

GrubHub has consistently provided team lunches and food, sometimes with only a few hours notice. They've been excellent at offering last-minute options, as well as working with us to coordinate orders for small and larger groups. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

We've had a couple of cases where food didn't arrive right on time, or when the amount of food recommended didn't quite seem like enough. That being said, the one or two times we had issues, we were treated very fairly and given large discounts or even reimbursed for the cost of food. Review collected by and hosted on G2.com.

Dan P.
DP
Dan P.
Registered Investment Advisor, Registered Client Service Associate
Enterprise (> 1000 emp.)
"Grubhub Review"
2.5/5
What do you like best about GrubHub for Restaurants?

Grubhub is a lifesaver. It's my go to as far as ordering food online. It lets me see all the different restaurants in my area I can order from. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I always run into issues. The drivers never pay attention to the directions given to them, and cannot seem to read address numbers on buildings. I always have a delay on my food which leaves it cold most of the time. Review collected by and hosted on G2.com.

Verified User in Automotive
GA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Ordering dinner has never been so easy"
5/5
What do you like best about GrubHub for Restaurants?

I love that on the fly I can order dinner from work, drive home and in 15 minutes it's delivered. If we have a meeting at work I can order lunch and have it delivered. It is also great to send customers. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I wish there were more options in my neighborhood. They are adding places but wish the area covered was a bit larger. Review collected by and hosted on G2.com.

Juan C J.
JJ
Juan C J.
Independent Associate
Renewables & Environment
Enterprise (> 1000 emp.)
"User friendly"
5/5
What do you like best about GrubHub for Restaurants?

Grubhub is a great food app and has many food options withim my area. It runs smooth on my phone and has great customer service. Any problems i have ever had have been resolved Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Grubhub sometimes sends me too many emails. I have unsubscribed a few times and i still get them. It's not really app related but it is a nuisance. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
GH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great support team"
5/5
What do you like best about GrubHub for Restaurants?

The live chat feature with their support team. Ordering food through any third party site is simple but having support there if something is wrong is what makes Grubhub my preferred choice. When I've had issues with food not arriving they were always fast to respond and ensure a solution is in place. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

The suggestions they put don't always correlate with what I've ordered in the past or what I like. It would also be nice to be able to track my delivery in a more detailed way. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
GC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Fast and efficient "
5/5
What do you like best about GrubHub for Restaurants?

Me and my friends from work order from grub hub during our break. They deliver the food on time and it was still piping hot when it arrived. The delivery person was nice and respectful. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I dislike like the delivery fee they charge it’s kinda expensive at times. Also they need to add more restraunt to their thing. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
GF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"I don’t love it"
1/5
What do you like best about GrubHub for Restaurants?

I like the convenience and ease of use. I like that it is user friendly for the customer. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I dislike the time lapse. There seems to be an issue in the certainty of an order being received by the restaurant. Review collected by and hosted on G2.com.

Verified User in Accounting
GA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Okay"
3/5
What do you like best about GrubHub for Restaurants?

They were quick, and convenient. As soon as I ordered it they were there when I requested it. There was not a long wait time like some places. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Not knowing who is delivering your food. No uniform makes it odd. Review collected by and hosted on G2.com.

Verified User in Wholesale
GW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"GRUB HUB THUBS UP"
3.5/5
What do you like best about GrubHub for Restaurants?

Good selection of food! Customer service experience was very good too! I got everything and a discount. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

Not as many discounts as I originally thought but that changes every day with great new offers! Review collected by and hosted on G2.com.