Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Love it"
5/5
What do you like best about GrubHub for Restaurants?

Very easy to order and remembers the last orders which saves time if you want to repeat orders Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

It sometimes shows limited restaurants and does not update the location quickly Review collected by and hosted on G2.com.

Kendra H.
KH
Kendra H.
Small-Business (50 or fewer emp.)
"Grubhub Review"
2.5/5
What do you like best about GrubHub for Restaurants?

I like that you can search restaurants based on your address which makes it easier if you are someplace other than your own home or if you aren't sure about what there is to eat in the surrounding area. It is also nice that you can filter by pick-up or delivery, by type of food, by dietary restrictions, by delivery speed, and by a particular dish if you are looking for something in particular. I like that you get updates as your food is being prepared and when its on the way. It is also nice that they have listed top national picks, most popular near you, delicious deals, etc. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I recently had an issue with grubhub in which my order was canceled unexpectedly for no reason after waiting for 1.5 hours for food in which the company first tried to blame the restaurant and then proceeded to take credit for the issue by reporting there was a "lack of communication with the driver". It made me hesitant to want to order using grubhub again - not knowing their reliability. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"This is a very useful app for online ordering of food"
5/5
What do you like best about GrubHub for Restaurants?

The service and the delivery time is very accurate. Also the service provided at this pandemic time is commendable. The ordered food ins in good condition Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

The tax and delivery fees are comparatively high and sometimes the order is not complete. Review collected by and hosted on G2.com.

MA
Marc A.
Account Specialist
Small-Business (50 or fewer emp.)
"Convenient and Quick"
5/5
What do you like best about GrubHub for Restaurants?

You don't have to pay the high gasoline costs and take time away from work to drive out to get lunch when you can have it delivered right to your door. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

There are a huge number of restaurants to choose from but they could add a few more high-end ones in case you're having lunch with a client. Review collected by and hosted on G2.com.

Vanity V.
VV
Vanity V.
Owner
Restaurants
Mid-Market (51-1000 emp.)
"Grub Hub review "
5/5
What do you like best about GrubHub for Restaurants?

I love this app because there’s so much food options in one platform and literally have everything you need from Asian to Mexican to Vietnamese and more! Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I dislike the fact that grub hub and seamless are the same thing. it’s very confusing. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Easy Food Delivery "
3/5
What do you like best about GrubHub for Restaurants?

I love that you can order food to yourself, no matter where you are. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I don't like that the delivery charge can be pricey. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Good product"
5/5
What do you like best about GrubHub for Restaurants?

One of the best products for food delivery service because they’re always concerned with the customer first. I had my food take like an hour to deliver once and they gave me a refund of 15 dollars. They value their customers time and want them to be very satisfied. They usually are on time or before the time that they estimate. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I do not dislike anything about this product. Review collected by and hosted on G2.com.

christine d.
CD
christine d.
Crew Member
Enterprise (> 1000 emp.)
"Driver"
5/5
What do you like best about GrubHub for Restaurants?

That I am my own bass and I could spend more time with the kids Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I think they could pay more and they hold us accountable for things that we cant control Review collected by and hosted on G2.com.

LK
Lenarda K.
CSR
Mid-Market (51-1000 emp.)
"Grubhub is okay"
5/5
What do you like best about GrubHub for Restaurants?

I like this app because it was one of the first food apps that I use that delivered food in my area. Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I don't like the fact that this service does not have many option of restaurants to choose from. The selection is very limited. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great service"
5/5
What do you like best about GrubHub for Restaurants?

I like having my food delivered when I’m feeling lazy Review collected by and hosted on G2.com.

What do you dislike about GrubHub for Restaurants?

I dislike nothing so far- could add more restaurant options Review collected by and hosted on G2.com.