Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"A Composable CDP Solution that Delivers As Promised"
5/5
What do you like best about GrowthLoop?

GrowthLoop works seemlessly within our existing architecture. The GrowthLoop team has been invested in understanding our company's particular use cases, challenges, and concerns, and the platform offers flexible solutions to meet our needs. Growthloop makes it simple for users from different diciplines to come into the platform, create audiences, and build syncs, with minimal guidance. In areas where features have been missing, or not offered as needed by our organization, the GrowthLoop team has been very responsive in getting those requested features into production. Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

Not a dislike, but a challenge that we will need to navigate as we continue to bring more users into the platform is cloud cost, given that each sync or audience manipluation translates to a real-time query to our data warehouse. This just comes with the territory when you are leveraging a composable CDP solution. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best Healthcare Audience builder ever"
5/5
What do you like best about GrowthLoop?

What I like best about GrowthLoop is its ability to provide healthcare audience builders in the enterprise space with a robust and user-friendly platform for creating highly targeted marketing campaigns. The tool's integration with various data sources and its intuitive interface make it easy to define and reach specific audience segments, which is crucial for effective marketing in the healthcare industry. I use it at least once a month to build out campaigns. Also the support that I receive with any questions I may have really helps me understand the product better and makes it easier to implement and integrate the audience into my healthcare strategy. Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

However, one area for improvement is the granularity of the data provided. While GrowthLoop excels in audience building, it sometimes falls short in offering detailed insights and analysis beyond basic audience segmentation. This can be a limitation for marketers who need deeper data to refine their strategies further. Review collected by and hosted on G2.com.

Phil F.
PF
Phil F.
Manager, Email Operations
Mid-Market (51-1000 emp.)
"A less than stellar beginning followed by a complete 180 and nothing but an A+ experience since!"
3.5/5
What do you like best about GrowthLoop?

The UI and overall functionality is great and at a high level it does what it says. But, we did not have out-of-the-box needs and for us to invest in this tool, we needed a more robust solution and they really delivered.

We got off to a kind of rocky start as our initial AE/implementation resource didn't really know the product, didn't seem to really grasp what we were looking for, etc. It wasn't long before our current AE - who I believe was the first person's manager - took over and everything changed.

Since then our concerns, comments, suggestions and kudos have been received and responded to almost immediatelty. A suboptimal UX was dealt with while on a call with a ticket being opened with the support team. There were things that didn't really work for us but while we could have adapted, the GrowthLoop team developed a workaround for us. Sure it's scalable to other clients/verticals, but we didn't like something, boom, they changed it.

At the end of the day, the tool easy to use and relatively easy to implement but what has really stood out in my mind has been top-notch customer experience. Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

Aside from the rough beginning, I suppose it can be a bit frustrating to not have the specific solution available immediately, but the dedication to providing that solution by the GrowthLoop team more than makes up for it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"No code Audience Building for Email Marketing"
5/5
What do you like best about GrowthLoop?

Ease of no-code audience building. I can see normalized filters and select operators to build my audience from my connected data sets, as well as join to other data sets, see audience overlap, and make real time adjustments to my active syncs. Growth Loop connects and pushes data seamlessly to snowflake which can be picked up by our automation platforms and maintains clean segments. Customer support and partnership with Growth Loop has been top notch. Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

Personalization models still require SQL but its very light and easy to do. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Enterprise (> 1000 emp.)
"Review of Growthloop"
5/5
What do you like best about GrowthLoop?

I have been using Growthloop app since january. They helped us implement the app in a short period of time. The app is great and easy to use. We have been using the GL app very frequenrtly because we create alot of journeys for media vendors. As time goes on GL app has been updated with multiple new features that were useful for us. Also i have been working with James and few other memebers of GL team since january as well. They are very quick to respond and help. Even when something breaks in the app, they are quick email away and ready to hop on a call anytime they are available. Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

I wouldnt say there are alot of downside to GL, sometimes implementing change does take some time. But it is understandable that they are a small company with multiple clients Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Growthloop has an excellent product and support team"
4.5/5
What do you like best about GrowthLoop?

Our company has used Growthloop for the last few months and log into the product a few times a week. It is very easy to use and does not require knowledge of coding or SQL. They took care of the entire implementation and met with us on more than one occasion to ensure we understood how their product functions. They have been very responsive to any questions we've had and have taken a hands-on approach to correct any issues we've encountered. Once we had our database connected and the audiences filtered their program takes care of the rest. We appreciate the vast array of ways to filter our audiences to get the right output we are looking for. Integrations with SFMC and Meta accounts have been as easy as hitting the export button. Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

We've had a few interface issues with dropdowns that fall below the window or database fields refreshing in the filter drop-downs. When these items were brought to their attention, they've responded right away with a solution. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Relatively easy to use tool"
4/5
What do you like best about GrowthLoop?

I think it's a pretty easy tool to use and I love how there is a market breakdown to the right so that you can see what the overall country breakdown is.

Customer support is really good - team respond very quickly and are super helpful! Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

Some of the datasets are not easily interpreted. It can be hard to know what that dataset represents. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Audience Builder Review"
5/5
What do you like best about GrowthLoop?

The team has been a treat to work with. There hasn't been a question un answered, or a task un addressed. Super responsive and kind, I'm very appreciative of the kind of work these folks do. Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

I wish I could think of something. But I can't so here's text so I can get beyond the requirement.... T_T ... Actucally, I dislike the fact that I need to share what I dislike about something in order to be allowed to share what I liked about something. Review collected by and hosted on G2.com.

HN
Hannah N.
Digital Marketing Manager
Enterprise (> 1000 emp.)
"Great product + great account support"
5/5
What do you like best about GrowthLoop?

I’ve been really impressed with Growthloop. The user interface is super intuitive, and when I had a question, Walter Roosa was incredibly helpful. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

While we've encountered some initial user errors (on us!), we believe investing more time in setting up default configurations will significantly improve our experience. Review collected by and hosted on G2.com.

WP
Will P.
CRM Admin & Analyst
Small-Business (50 or fewer emp.)
"Great Partnership with a Great Team"
5/5
What do you like best about GrowthLoop?

I can't say enough about the GrowthLoop team and product. The product allows us to focus on data driven marketing goals while the customer support is always there for us and is a continued relationship even after a smooth implementation process. Review collected by and hosted on G2.com.

What do you dislike about GrowthLoop?

At this time, there are no dislikes that come to mind. Review collected by and hosted on G2.com.