# GroWrk Reviews **Vendor:** Growrk **Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 36 ## About GroWrk Established in 2019, GroWrk specializes in providing comprehensive end-to-end IT equipment solutions tailored for distributed teams across more than 150 countries. Our innovative platform streamlines the entire process of device procurement, deployment, retrieval, and support, enabling companies to manage their global IT inventory from a single, user-friendly dashboard. This efficient approach ensures prompt and effective employee onboarding and equipment management, regardless of location. ## GroWrk Pros & Cons **What users like:** - Users commend GroWrk for its **exceptional customer support** , enhancing their experience and ensuring client success globally. (18 reviews) - Users value the **ease of use** of GroWrk, highlighting its streamlined ordering and onboarding processes for global operations. (14 reviews) - Users value the **centralized device management** offered by GroWrk, enhancing convenience for international device retrieval and support. (12 reviews) - Users highlight the **exceptional product quality** of GroWrk, facilitating seamless management of global inventory and IT assets. (12 reviews) - Users value the **effortless management of IT assets** across multiple countries, highlighting GroWrk's exceptional support and customization. (9 reviews) - Customization (6 reviews) - Reliability (6 reviews) - Customizability (5 reviews) - User Interface (5 reviews) - Device Monitoring (4 reviews) **What users dislike:** - Users experience **significant delays** in shipments and account management, complicating the purchasing process with GroWrk. (6 reviews) - Users find GroWrk's pricing **substantially more expensive** than alternatives, impacting overall value and experience. (4 reviews) - Users note the need for **improvement in account management** and reporting features to enhance overall service experience. (4 reviews) - Users feel the **missing features** in GroWrk limit its effectiveness compared to competitors offering more complete services. (4 reviews) - Users express concerns about **poor customer support** , citing issues like inconsistent account management and delayed responses. (4 reviews) - Lacking Features (3 reviews) - Users report **laggy performance** with GroWrk, affecting productivity due to slow operations and communication delays. (3 reviews) - Users note the need for **inadequate reporting** features in GroWrk, which hinders effective tracking and insights. (2 reviews) - Insufficient Information (2 reviews) - Integration Issues (2 reviews) ## GroWrk Reviews ### 1. Effective Global Asset Management with Quick Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Jorge A. | Global Director of Information Techonolgy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about GroWrk?** I like that GroWrk is truly global. I like that they have a nice software, and that you can purchase things from inside the software. I also appreciate that there are warehouses that allow us to store peripherals without extra cost. **What do you dislike about GroWrk?** The communication of their support team, although fast, is not always reliable. I found several bugs in the system before work, which can be disruptive, especially during critical processes like onboarding someone. The support team sometimes seems to lack context on what is happening with specific customers, making them feel all over the place instead of dedicated to individual customer needs. **What problems is GroWrk solving and how is that benefiting you?** I use GroWrk for managing our assets and onboarding/offboarding equipment globally. It solves having to handle warehouses in different countries and setting up machines ourselves, and helps when sending things to people in nations we don't operate in yet. ### 2. Nice Portal UI and Instant Access with the A La Carte Plan **Rating:** 3.0/5.0 stars **Reviewed by:** Karen Y. | IT Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about GroWrk?** The portal UI is quite nice, and the A La Carte plan gives you immediate access to the platform, so you can evaluate it right away without having to interact with anyone. **What do you dislike about GroWrk?** The platform is quite buggy. If you’re ordering something with custom specs (a MacBook in my case), you often have to wait a long time for them to process your quote. It’s also common to see the specs change after you place the order, even when you select equipment from the existing catalog. **What problems is GroWrk solving and how is that benefiting you?** It helps with device lifecycle management in locations where you don’t have a physical presence. ### 3. GroWrk Streamlined Our Global Device Management Across 13 Countries **Rating:** 5.0/5.0 stars **Reviewed by:** Victor L. | Senior Planning Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about GroWrk?** We’ve had a great experience with GroWrk. Managing devices and equipment for employees across 13 different countries used to be a very complex process, but their platform has helped us streamline global operations significantly. **What do you dislike about GroWrk?** At the beginning, we ran into several issues with support and procurement; however, things have improved since then and are currently much better. **What problems is GroWrk solving and how is that benefiting you?** Support, procurement and equipment shipments. ### 4. Essential for Managing Remote Hardware Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Sean G. | Sr Director Applied AI, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about GroWrk?** I like GroWrk because they're capable of doing the job well. No one else is gonna do this job as effectively as they have. It's really the only way we have of distributing laptops to new hires in certain countries. The initial setup was very easy. **What do you dislike about GroWrk?** The only thing I don't love about GroWrk is that sometimes they can be a little expensive. **What problems is GroWrk solving and how is that benefiting you?** GroWrk helps us manage laptops in countries without an office, solving the sourcing, distribution, and storage challenges effectively. It's the only way we can distribute laptops to new hires there. ### 5. Global Team Enablement Made Easy, with a Learning Curve for Custom Builds **Rating:** 4.5/5.0 stars **Reviewed by:** Alan M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about GroWrk?** GroWrk has allowed us to have employees around the world by taking the logistical work out of it. GroWrk has handled our equipment deployment incredibly well and provided awesome support for any needs we have had. **What do you dislike about GroWrk?** The only downside is having to provide instructions for specific OS builds. We struggled at first to get their techs to make our builds like we needed them. After we built extensive documentation and had some Q & A sessions with their techs, we were off to the races. The builds were quick and to spec. Our users were happy and we are able to remotely access the machines as needed. **What problems is GroWrk solving and how is that benefiting you?** GroWrk has solved a multi-national equipment logistics problem for us. We have employees in areas other than the US and that proved to be problematic for a small business. Getting equipment to international employees did not go as we planned. Once we began working with GroWrk, everything changed. Procurement, setup, and deployment for international resources became very easy to handle and manage. The techs have been great to work with and were able to provide the needed builds after documentation was provided. ### 6. Great UI, Reporting, and Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Ihor B. | Head of IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about GroWrk?** User Interface, Reporting, Communication **What do you dislike about GroWrk?** The buyback pricing process could be more transparent. **What problems is GroWrk solving and how is that benefiting you?** They support us with logistics, procurement, maintenance, storage, and, most importantly, asset tracking and inventory visibility. ### 7. Easy-to-Navigate Platform with Hassle-Free Worldwide Inventory Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about GroWrk?** Having inventory with full worldwide tracking eliminates the hassle of shipping and pre-setup. The platform is also easy to navigate, which makes the overall experience straightforward. **What do you dislike about GroWrk?** Sometimes the pricing can vary because currency exchange rates and provider policies differ from those in North America. **What problems is GroWrk solving and how is that benefiting you?** Sending laptops to employees remotely and doing the provisioning startup on our behalf. A very well thought out accessory catalog as well, one stop shop. ### 8. Streamlined International Device Retrieval, Minor Dashboard Delays **Rating:** 4.0/5.0 stars **Reviewed by:** Joelle N. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about GroWrk?** I like being able to use one system to retrieve devices from all areas, which simplifies the process of international device retrieval. This feature of GroWrk makes the experience seamless and convenient as it allows for centralized management of device collection across different locations. Additionally, I appreciate that GroWrk is very customizable to my needs, allowing me to use only the necessary features. This high level of customization ensures that the service adapts specifically to my requirements, avoiding the clutter of unnecessary features. Furthermore, the initial setup of GroWrk was very easy, with a quick turnaround time, adding to the positive overall experience. **What do you dislike about GroWrk?** I find it challenging to understand where a device is in the retrieval process or the timeline for retrieval. There often seems to be a lag with the dashboard updating, which can be frustrating. Additionally, receiving follow-ups regarding a device when the information is already entered in the system can feel repetitive and redundant. **What problems is GroWrk solving and how is that benefiting you?** I use GroWrk for international device retrieval with ease through one system and appreciate its customizable features, despite occasional lags and unnecessary follow-ups in the dashboard. ### 9. Effortless Global Inventory Management **Rating:** 4.5/5.0 stars **Reviewed by:** Eric L. **Reviewed Date:** November 20, 2025 **What do you like best about GroWrk?** I find GroWrk particularly beneficial for managing inventory and facilitating the shipment of devices globally, which is essential for our international employees across Europe, South America, and parts of Asia. I love the ease with which I can order new devices and have them shipped to any address around the globe. The support for Single Sign-On (SSO) is another feature that I truly appreciate, as it enhances security and simplifies the login process. The website’s user-friendly interface has significantly streamlined our onboarding process for internal hires, making it a seamless experience. Additionally, the initial setup was very easy, which further underscores the product's usability and efficiency. **What do you dislike about GroWrk?** I find that GroWrk could use more AI features, especially for filling out different address types for different countries. **What problems is GroWrk solving and how is that benefiting you?** I use GroWrk for inventory management, making it easy to ship laptops globally and streamline onboarding, benefiting our international team. The app's SSO support enhances seamless operations, and the website's ease of use simplifies our processes for internal hires. ### 10. Solid Hardware procurement and management service for global team **Rating:** 5.0/5.0 stars **Reviewed by:** Susie S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about GroWrk?** We appreciate that GroWrk worked well for managing the distribution and purchase of hardware for my global, fully remote team. **What do you dislike about GroWrk?** Originally they did not follow up on invoicing questions in a timely and professional manner. But we saw significant improvement in this. **What problems is GroWrk solving and how is that benefiting you?** I use GroWrk for managing the purchase and distribution of hardware to a global and remote team. ### 11. Cost-Effective Fleet Management with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about GroWrk?** I appreciate GroWrk's customizable solutions, which allow me to select only the necessary services without committing to a one-size-fits-all package. I love the ease of setting up the platform; it was seamless and took less than a day, and managing it has been incredibly straightforward. The support from GroWrk is excellent, with real-time assistance that is consistently prompt, enhancing my overall experience. Furthermore, GroWrk effectively manages our hardware fleet without requiring manual input from our team, streamlining operations significantly. I find the dashboard very user-friendly, providing clear insights into platform engagement and actionable items. Its cost-effectiveness is a major draw for me, as the monthly fees are considerably lower than those of other providers, offering excellent value for money. **What do you dislike about GroWrk?** I would like better tracking of our hardware shipments. Specifically, if something is shipped through a service like UPS/ FEDEX and requires follow-up, it would be great if GroWrk could handle the follow-up on our behalf. **What problems is GroWrk solving and how is that benefiting you?** I use GroWrk to manage our hardware fleet across North America effortlessly, with easy setup and cost-effective, customizable solutions. It automates device tracking without manual oversight, and the intuitive dashboard enhances our workflow. ### 12. Reliable Service with Stellar Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Corinne P. **Reviewed Date:** October 28, 2025 **What do you like best about GroWrk?** I greatly appreciate GroWrk's excellent customer service, which has been consistently reliable over the years. Their platform enhances ease of use, particularly in tracking devices, making operations smoother. I value the partnership they've developed, which has been built on strong service quality. GroWrk stands out for its capability to source and distribute equipment efficiently outside the US, including handling collections upon termination. This localized sourcing is essential for my business operations internationally. Overall, GroWrk’s abilities have made it an invaluable asset for my equipment management needs, and I am very inclined to repurchase due to the positive, long-standing relationship we've maintained. **What do you dislike about GroWrk?** The shipping times can sometimes be longer than expected, which could delay important processes. Additionally, the cost involved tends to be on the higher end, making it less cost-effective than I would like. **What problems is GroWrk solving and how is that benefiting you?** I use GroWrk to support equipment provision for customer hires, specifically outside the US, benefiting from local sourcing, distribution, and collection upon termination. Their platform eases device tracking, supported by great customer service. ### 13. Effortless Global Shipping, but SLA Clarity Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Max S. | IT Ops Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about GroWrk?** The platform enables you to ship globally with ease. The SOP process is quite straightforward, as was the onboarding experience. Their extensive catalogs offer a wide range of affordable options, especially in countries where finding cost-effective machines can be challenging. **What do you dislike about GroWrk?** At times, the SLAs are defined, but it is not clear when they begin, pause, or are put on hold. This lack of clarity creates uncertainty about when the device is expected to reach the end user. **What problems is GroWrk solving and how is that benefiting you?** It is supporting our global expansion by making sure that, regardless of where our employees are located, we can provide them with secure devices. ### 14. User-Friendly Asset Management, But Direct Purchase Hardware Costs Are Very High **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about GroWrk?** Easy assignment of assets to employees, good console to view inventory and employee roster, user friendly groups to track different locations. Responsive team members with quick follow up. Transparent quoting on repairs. **What do you dislike about GroWrk?** Buying assets from them is substantially more expensive (often 2-3 times more) than buying it yourself and shipping it to their warehouse which can add delays and can be a pain. They rotate you through an account manager quite regularly and sometimes they are on vastly different time zones. **What problems is GroWrk solving and how is that benefiting you?** We hire employees internationally and their platform allows to provide hardware support and asset assignment and maintenance in one seamless platform. ### 15. Responsive Support, Could Use Smarter Inventory Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Noah S. | Asset/Inventory Analyst III, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about GroWrk?** I love how quick and attentive the Growrk team is with responding to requests from our team. We use them whenever we have a new international hire and need them to order/send out the laptops for us. **What do you dislike about GroWrk?** Nothing I necessarily dislike, I do think that the inventory management tools could be better by integrating AI functionality. **What problems is GroWrk solving and how is that benefiting you?** Purchasing devices for international employees and helping us stay tax compliant. ### 16. Excellent Support for Managing Our Global Workforce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about GroWrk?** Our CS representative has been incredibly helpful throughout our partnership. What stands out most is their willingness to adapt to our needs and provide quick resolutions when challenges come up. **What do you dislike about GroWrk?** Some of the shipping updates are out of date. It would be great to be able to have more real time feedback. **What problems is GroWrk solving and how is that benefiting you?** GroWrk has made it so much easier to manage our global team’s equipment needs. The process is smooth, and the support team is always there when we need them. They’re quick to respond, proactive in communication, and always open to feedback. It’s clear they care about their customers and are committed to delivering a great experience. ### 17. Good enough experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about GroWrk?** That the CS that I have has been truly supportive and help me either get the information I need or get things moving when there is no updates **What do you dislike about GroWrk?** the slowness in most of the activities performed, the errors made in shipments that could be avoid by double checking before shipping the assets and the lack of effective communication, some times I get the information from other channels first than from support when I ask them about it **What problems is GroWrk solving and how is that benefiting you?** IT Asset management, they store our devices, ship them, collect them, prepare them for reassign when needed or destroy it if they are damage or obsolete. ### 18. Excellent Account Management, Minor Regional Hardware Delays **Rating:** 4.0/5.0 stars **Reviewed by:** Olamide O. | Senior IT System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about GroWrk?** The dedicated Customer support, ease of integration and hardware delivery. **What do you dislike about GroWrk?** Sometimes there are delays in some regions for hardware purchase. **What problems is GroWrk solving and how is that benefiting you?** It solving global logistics IT asset procurement and management problems ### 19. Great Global Storage, But Shipping and Portal Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about GroWrk?** Storage in different continents. Cost of Laptop maintenance. **What do you dislike about GroWrk?** Customer Portal Delays with shipment even if it the device in hand. Overnight shipping doesn't exist even with overnight shipping charges. **What problems is GroWrk solving and how is that benefiting you?** Growrk has been instrumental in helping us store laptops across various countries and also assists us with purchasing laptops internationally. As a fully remote company, having reliable storage solutions for our laptops is essential to our operations. ### 20. Clean, Unified Portal with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about GroWrk?** Very clean layout that allows for multiple standards to be met in a single portal. You can manage all your devices (domestic or international) within a single portal, and their support is fantastic. **What do you dislike about GroWrk?** We are currently using the A-la-carte model as their premium service is beyond our price-point. While it is still good and the portal is the same, price is always an issue these days regardless of what SaaS you use. **What problems is GroWrk solving and how is that benefiting you?** They allow for us to have an international presence which was otherwise pretty difficult. At this time there don't seem to be many options for international asset management. ### 21. Flexible Equipment Purchases, But Lacks Global Peripheral Management **Rating:** 2.0/5.0 stars **Reviewed by:** Diego V. | VP of Operations & HR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about GroWrk?** The flexibility of being able to purchase equipment on a need-by-need basis, without having to sign up for a plan. **What do you dislike about GroWrk?** There are other competitors that provide a more complete service for Peripheral Management on a Global Scale. **What problems is GroWrk solving and how is that benefiting you?** As a viable option to purchase equipment for our remote team members located in LATAM. ### 22. GroWrk is a Great Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about GroWrk?** GroWrk has been an incredible partner to our Global workforce. They have helped us manage our technology equipment to employees around the globe and are super responsive. Love working with them and they have made managing IT assets so much easier! **What do you dislike about GroWrk?** Not many downsides as of right now. They're great! **What problems is GroWrk solving and how is that benefiting you?** They are helping us get IT equipment to employees around the globe. They procure the equipment, store it, deliver it, pick it up, clean it, and take care of it so it can be used again as needed. ### 23. IT fleet management made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe B. | Corporate IT Engineer, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about GroWrk?** My company operates across multiple countries worldwide, and we rely on Growkr to manage the physical aspects of our IT asset fleet (such as laptops, desktops, monitors, etc.). I couldn’t be more pleased to have Growkr as a partner. Managing the entire lifecycle of asset purchasing, shipping, and repair is challenging enough on its own, and doing it across different countries with diverse tax regulations and import fees only adds to the complexity. Growkr, however, makes it all feel effortless, as simple as submitting a ticket. They handle all the back-office work (from purchasing materials to repairs and shipments to employees) seamlessly and transparently for us. I especially appreciate their exceptional support, always accessible and just a Slack message away for any issues or requests. I highly recommend them! **What do you dislike about GroWrk?** Nothing to complain so far - it's just pay and use. **What problems is GroWrk solving and how is that benefiting you?** GroWrk is solving the logistical and administrative challenges of managing a global IT asset fleet. By handling the procurement, shipping, and repair of equipment across multiple countries, they simplify what would otherwise be a complex and time-consuming process, especially given the varying tax laws and import regulations in each region. This benefits me by freeing up significant time and resources. I can rely on GroWrk to manage the back-office tasks seamlessly, ensuring that equipment reaches employees promptly and any issues are resolved with minimal disruption. Their accessible support and streamlined processes make IT asset management feel almost effortless, allowing my team to focus on more strategic tasks. ### 24. Continious improvement. **Rating:** 4.0/5.0 stars **Reviewed by:** Saul V. | IT Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about GroWrk?** GroWrk showed their commitment to us and showcased their efforts to fulfil our requirements. We are very pleased by how determined they were to offer us customized services which included setting up assets before shipping them to new hires, a service that they don't usually offer. In conclusion, they are a very reliable company that is willing to go the extra mile to satisfy their clients requirements. **What do you dislike about GroWrk?** The only complain we have about the services provided by GroWrk is the way they manage their account executives. While using their services, GroWrk has changed the account executive managing our account several times and this has made communication less effective. Having to go through the process of re-stablish the relationship with the new account executive assigned has proved to be time-consuming and challenging for maintaining continuity in our operations. **What problems is GroWrk solving and how is that benefiting you?** GroWrk is solving our asset management challeneges by providing us with reliable and efficient Asset Management services. They have been completing our requirements to complete onboarding and offboarding processes and also assisting us with the preparation and configuration of equipment before assigning to new hires. The asset setup process is a additional services they went the extra mile to provide since this is something they don't offer as an official service. ### 25. Remote IT Equipment Management Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Alec X. | Information Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about GroWrk?** GroWrk has been a great solution for managing IT equipment for our teams across LatAm. GroWrk has helped streamline some of our processes for deploying devices to team members in different locations. The platform is easy to navigate, and the ability to track inventory remotely is helpful. What I like best about GroWrk is their customer service. Quick to respond and always willing to address any issues or questions we have. Their global coverage is also a big plus, especially as we continue to expand our team across LatAm. **What do you dislike about GroWrk?** Area for improvement would be expanding some of the reporting features for better insight on tracking. However, they are always open to receiving constructive feedback on their platform and listen to suggestions for new features. There are always challenges with managing equipment lifecycle remotely, especially in LatAm. We've experienced challenges but their customer support team is communicative and transparent when addressing challenges. **What problems is GroWrk solving and how is that benefiting you?** Remote IT equipment lifecycle management in Latin America. ### 26. Consistent service across all my remote geographic locations **Rating:** 5.0/5.0 stars **Reviewed by:** Tim F. | Director, Standards & Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about GroWrk?** Through their processes and the stewardship of your account/customer sucess manager - you can expect a consistent experience across your geographic footprint. My team members whether they are in Chile, Colombia, Brazil, Argentina, Urugay, etc - I can expect they'll receive similar service and Growrk effectively functions like an extension of my team. This applies to onboarding new employees, collections and returns for repairs or offboarding at the end of an employee tenure. I am based in Canada with a significant LATAM footprint and this is the main reason I signed up in the first place. They listen to my feedback. I've given product feedback several times and they have documented, listened and put it into practice. I don't feel like I'm just a long forgotten request in an endless product backlog. I feel my request will eventually turn into a real feature. Shared Slack Channels are great for asynchronous communication and I wish more companies would do this! My CSM and her team always go out of their way to help make sure I have an amazing client experience. Here I am 3 years later and still very much a happy customer. **What do you dislike about GroWrk?** I don't have many issues. Typically my concerns originate from not having an integration I need - such as our MDM or our inventory system but they have recently released integrations for the inventory system we use. **What problems is GroWrk solving and how is that benefiting you?** As mentioned in my case study (https://growrk.com/case-studies/orium/),O rium moved from a remote-friendly to a remote-first policy. We further wanted to scale fast and benefit from opening their talent pool outside of Canada. Looking to Latin America for talent, we faced the challenge of providing equipment to our new hires fast and reliably. Growrk talked talked with me to learn how their unique platform and Account Managers could help Orium set up 30 workstations for remote workers in 6 Latin American countries, providing them with a great onboarding experience while maintaining our company’s values and culture. ### 27. Reliable support for global teams **Rating:** 5.0/5.0 stars **Reviewed by:** Itay V. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about GroWrk?** What I like most about GroWrk is their global reach. They’ve made it incredibly easy to ship and retrieve laptops across continents without any hiccups, consistently meeting our timelines, even in challenging locations. Their end-to-end service is also a major plus. GroWrk handles everything — from procuring and refurbishing devices to secure storage and asset disposal. It’s a full lifecycle management solution that has significantly lightened the load for our IT team. Their platform is user-friendly, and the automation features have saved us a ton of time. Tracking and managing all of our IT assets has never been simpler. Plus, their customer support is top-notch — the team is always super responsive and ensures we’re covered whenever we need assistance. Another standout is their flexibility. Whether we’ve needed 10 devices or 100, GroWrk has been able to scale with us seamlessly as we grow. They’ve customized solutions based on our needs, which has been invaluable for our evolving requirements. If you’re looking for a partner that truly understands remote IT hardware management for a global workforce, GroWrk is definitely worth considering. **What do you dislike about GroWrk?** Not quite a dislike but their platform offers too many features. It can feel a bit overwhelming if you're just looking for a simple solution. However, once you get familiar with it, you realize the extra tools and options are actually really useful, especially when managing IT assets across different countries. In the end, having more functionality than you think you need actually makes things smoother as your company grows **What problems is GroWrk solving and how is that benefiting you?** GroWrk has really helped us tackle some of the biggest challenges we face in IT asset management for a global workforce. Coordinating shipments, retrievals, and managing devices across different countries used to be a logistical nightmare, but GroWrk’s global reach has taken that burden off our shoulders. Their end-to-end service—from procurement to secure disposal—means we don’t have to worry about managing the lifecycle of our devices, freeing up our IT team to focus on more strategic work. The automation features in their platform have saved us a ton of time and reduced errors, making everything run more smoothly. Plus, as we continue to grow, GroWrk’s ability to scale with us has been invaluable. Whether we need a handful of devices or hundreds, they’ve been able to keep up with our needs seamlessly, which has made a big difference in how we manage IT on a global scale. ### 28. GroWrk has solved our company's inventory management needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel M. | Senior Manager, Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about GroWrk?** For our company, Growrk has been the solution we needed to effectively manage our inventory of assets across the United States and LATAM. They have provided personalized service and support. Our current Account Rep have been doing a tremendous work, always going above and Beyond. **What do you dislike about GroWrk?** When we started working with GroWrk a few years ago, they frequently reassigned our Account Rep, but after some feedback, they have been consistent with the latest rep we were assigned to. **What problems is GroWrk solving and how is that benefiting you?** GroWrk is helping our company addessing several challenges in IT Asset Management. With Growrk we have a more centralized tracking and inventory management for tracking all IT assets in the US and LATAM. Also, Growrk has simplified the procurement process for IT assets and replacement and set up of equipment for new hires. ### 29. GroWrk Reviews & Product Details **Rating:** 4.0/5.0 stars **Reviewed by:** David R. | Infrastructure Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about GroWrk?** GroWrk ha demostrado su compromiso con nosotros y sus esfuerzos por satisfacer nuestras necesidades. Estamos satisfechos con su determinación de proporcionarnos servicios personalizados que incluyeron la configuración de los activos antes de enviarlos a los nuevos empleados con la personalización propia de la empresa. **What do you dislike about GroWrk?** The only recommendation I would have is to shorten equipment delivery times, although I understand they have a lot of customers and try to do their best to get them all there. **What problems is GroWrk solving and how is that benefiting you?** GroWrK helps us with all aspects of equipment preparation, review, and repair, which is very important for us, as we aim for GroWrK and Presime to provide good service to our users. ### 30. Growrk is an excellent solution with a cost-benefit ratio. **Rating:** 5.0/5.0 stars **Reviewed by:** Guilherme L. | IT Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about GroWrk?** Today, we only use the services in the US, and Growrk has an agile service combined with incredible ease there. Our CSM (Arlette) serves us very well and is always concerned with helping us in the best possible way. The company is also always open to feedback and brings us continuous improvements. **What do you dislike about GroWrk?** Most of our experience has been positive, but I think there is room for improvement in the inventory flow and display. **What problems is GroWrk solving and how is that benefiting you?** Growrk solves our logistics problem in the US, since we do not have operations dedicated to this in the country, they do it at a fair price and with great competence. ### 31. Global Hardware Logistics Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about GroWrk?** Growrk is open to continual improvement of their product, and open to honest constructive feedback. Their platform and user experience has kept getting better and better over the almost year I have been using them. They have really helped us get hardware in the hands of our growing company in a timely manner. Special shoutout to our CSM & IT team for their willingness to be there every step of the way. **What do you dislike about GroWrk?** Reporting, & inventory database flexibility could use some additional work. However, like I said they are willing to implement many featuresets when asked. Even if they are complicated or take time to develop. **What problems is GroWrk solving and how is that benefiting you?** Being able to provide work equipment across various geo's allowing us to hire the best canidates right where they are. ### 32. Prime example of Scope, Flexibility, and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Alonso L. | IT Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about GroWrk?** They are flexible to work with any location where you need IT Asset and Inventory management. Ever expanding feature set to drive efficiency and a great core of account managers and customer support that help keep the focus on the client's success. **What do you dislike about GroWrk?** Navigating global management can be a difficult challenge and the pain of these challenges can be felt from the company down to the client. **What problems is GroWrk solving and how is that benefiting you?** Global IT Asset procurement, inventory, and maintenance. ### 33. Amazing tool for Device Management **Rating:** 4.5/5.0 stars **Reviewed by:** Pulkit K. | Senior Manager - HR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about GroWrk?** GroWrk makes life super easy when it comes to Device management. In organizations where they do not have a lot of budget, it is a great tool to do "Device Management" jobs **What do you dislike about GroWrk?** Adding more security policies to the tool will make it more relevant to larger organizations as well. **What problems is GroWrk solving and how is that benefiting you?** Device Management is an important aspect in tracking the IT assets for an organization. With the ease that this tool brings in, it is a must to have. ### 34. GroWrk is a great way to get our users set up across the globe! **Rating:** 4.5/5.0 stars **Reviewed by:** Nick G. | Help Desk Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about GroWrk?** GroWrk offers very responsive answers and is very detailed when providing quotes, items in stock, etc. **What do you dislike about GroWrk?** I would say one of the downsides would be the long and inconsistent lead times when ordering devices. But, I know that this is all specific to the device, so it is just good to know beforehand when placing the orders. **What problems is GroWrk solving and how is that benefiting you?** GroWrk helps up get devices to users, where some vendors may not be able to. ### 35. GroWrk is really good compared to many **Rating:** 5.0/5.0 stars **Reviewed by:** Billy G. | Corporate IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about GroWrk?** GroWrk is willing to make changes to be better. **What do you dislike about GroWrk?** Not so much as a dislike but room for improvement as GroWrk can still make features to accomodate automated workflows for different scenarios. **What problems is GroWrk solving and how is that benefiting you?** With companies embracing and leveraging remote work, it is not easy to get laptops to users. GroWrk provides an end to end solution from procurement to delivery and back. The platform provides the ability to purchase new or send from inventory. It also provides the ability to collect or swap devices. With just a few clicks, GroWrk handles the heavy lifting from the backend. ### 36. IT management help hand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about GroWrk?** GroWrk helps us to manage and distribute the IT assets across latam. **What do you dislike about GroWrk?** Sometimes it takes a long time to pick up a laptop. **What problems is GroWrk solving and how is that benefiting you?** reaching places we cannot manage. - [View GroWrk pricing details and edition comparison](https://www.g2.com/products/growrk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+04%3A57%3A55+-0500&secure%5Bsession_id%5D=2e3f70f3-6bbd-4174-9c17-2e6e5ba8297d&secure%5Btoken%5D=afa14ddc53f2bf2d55352c063a196453724bda41902d5c70640e451e9d21d9dc&format=llm_user) ## GroWrk Integrations - [Addigy](https://www.g2.com/products/addigy/reviews) ## GroWrk Features **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security** - Remote Wipe - Security **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top GroWrk Alternatives - [Deel IT](https://www.g2.com/products/deel-it/reviews) - 4.7/5.0 (487 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,270 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,869 reviews)