Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Best Data solution ever"
5/5
What do you like best about Grow.com?

How easy it is to navigate and learn and the amount of support the Grow team gives to ensure that everything is set up correctly. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

I love just about everything about Grow -- I do wish there was a feature that keeps a dynamic list of company benchmarks that update in real-time and use that to be a comparison goal line in metrics. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com
Edit edit

So great to hear that your company is making better, data-driven decisions since launching with Grow!

The company benchmarks comparison is a great feature request. I will make sure to pass this information along to our product team.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Good tool, but missing some of the basics"
3/5
What do you like best about Grow.com?

The data integrations are very nice. It is often hard to find tools that have these built-in.

The built-in transformation layer is quite simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Some key basic features which I don't understand with how much effort has been put into the product can be missed.

Multiple filters on dashboards

being able to sort on multiple fields and have it work

Row-level security

Slow support turn around and communication Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com
Edit edit

Sorry to hear that the product has not been a good fit initially. Thank you for the feedback as we continue to deploy new features. If there's anything we could have done differently to prove out the product, you can reach us at marketing@grow.com if you are open to continuing the conversation.

We wish you and your business the best!

John G.
JG
John G.
Program Manager
Small-Business (50 or fewer emp.)
"Amazing Experience using Grow"
4/5
What do you like best about Grow.com?

Grow is very user-friendly and extremely easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Sometimes charts don't display correctly and I must refresh a few times for it to load. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com
Edit edit

Thanks for your review, John! We love it when customers use Grow to get insights from their data. Knowing what drives growth or what causes churn, for example, is extremely powerful and helpful when making business decisions.

With refresh rates, if you haven't already, you can adjust the refresh interval of your metrics. To do so: Edit metic > go to the Chart tab > click "Refresh Rate" (in the bottom left corner) > and choose the desired settings.

Before modifying the refresh rates, you may want to consult with our support team at support@grow.com to make sure they are set to the most optimal refresh rates, without running into API request limitations.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Not as automated as expected"
2.5/5
What do you like best about Grow.com?

Once trained, we were able to create many metrics from the many platforms we use on a daily basis without much manual work. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Understanding how to build out metrics took a long time and often required working with support or using SQL. We found a few apps we use that didn't have native integration, and at times data imported was not clear as to what it was representing. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com
Edit edit

Thank you for your feedback. We're sorry to hear that learning the product took longer than anticipated. We are dedicated to releasing new updates each month that make the platform more intuitive and automated.

Here's a link to our Help Center that provides a myriad of training videos and articles if you haven't already checked them out: https://help.grow.com/hc/en-us

Lastly, here's a link to 150+ integrations Grow currently supports: https://www.grow.com/product/grow-integrations

We are continually adding more connectors upon popular request. You can make an integration request at support@grow.com

Brooks D.
BD
Brooks D.
Data Analyst
Small-Business (50 or fewer emp.)
"The Next Best BI Tool"
5/5
What do you like best about Grow.com?

Grow.com's dashboarding has been the best. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Not having data alerts/commenting has been a downside. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com
Edit edit

Thanks for your review, Brooks! We appreciate your feedback. If you haven't already, be sure to check out our automated PDF/Slack reporting features: https://help.grow.com/hc/en-us/articles/360014569494-Create-Automatic-emailed-PDF-Reports

Data alerts/notifications are also on Grow's product roadmap. I will be sure to send this feedback over to our product team.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Lead Salesforce developer"
5/5
What do you like best about Grow.com?

Its Integration with various platforms. We can create a report that is not possible in salesforce Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Sometimes it takes time to process a query or Data in grow. It is not so presentable when we embed the Grow report in salesforce. It is hard for us to manage the fonts and the layout, and it would be great to integrate 8x8 with Grow. So it will be easy for us to pull reports from that Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com
Edit edit

Thank you for your feedback! We take pride in our 150+ data connectors. I'm happy to hear Grow has been a good fit for your business, providing your team with a single source of truth for your data analytic needs.

I will communicate your feature requests with our product team for evaluation. We appreciate the feedback as it helps us continue to improve the platform.

Angela S.
AS
Angela S.
Head of Marketing
Small-Business (50 or fewer emp.)
"Easy to Use"
5/5
What do you like best about Grow.com?

I enjoy the ease of use and ability to manipulate the data within the tool itself. It is easy to use for a beginner to create simple charts. But also has a greater ability to manipulate complex data if you're more familiar with the product. Another small thing that is really cool is that you can change the colors to match the brand that you are working with. As an agency, this is great to be able to show the client their data with the next level of personalization and making it really feel like it's party of their brand. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

The number of apps you can integrate with could definitely expand. And you have to be pretty familiar with where to find the data in the tool you're integrating with otherwise it is really easy to get lost. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"A complete solution for warehouse and bussiness intelligence"
4.5/5
What do you like best about Grow.com?

It has a lot of no-code options to newer users, and it turns Grow easy to learn and easy to spread within company. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

I found a bug in an important connector and the Grow team took more than 1 month to solve it, and leave me without support or information in this period. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com
Edit edit

Thanks for your review! Glad Grow has been easy to learn and implement throughout your company.

I'm sorry to hear your reported bug took so long to address. Our support team does their best to prioritize bugs and resolve them as soon as possible. I'm confident your next experience with our support team will be much better! We are held accountable to respond within 1 business day.

Doug N.
DN
Doug N.
Lead Developer
Computer Software
Mid-Market (51-1000 emp.)
"Amazing value and support for the money"
4.5/5
What do you like best about Grow.com?

What made Grow ideal for a small(er) business like ours is the fact they provide all three components of a traditional data warehouse solution under one roof: warehouse, ETL, and BI. We were able to engage a single company to handle all of these services without any prior knowledge of cloud computing, business intelligence, etc.

The BI interface is much cleaner and easier to work with than another service that we have worked with. We have used Amazon Quicksight in the past and it always left me wanting more. I have not gotten that with Grow.

The ETL features that Grow provides are on par if not better than a lot of the "big boys" Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

I will occasionally encounter some user experience or user interface issues. For example, some of the SQL syntax highlighting/auto-completion will not work. Sometimes text widgets will just "disappear" after I have dragged them onto the canvas. I haven't been able to establish a pattern, but it's kind of inconvenient when it happens. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Solid app, Great Integrations and Powerful ETL"
5/5
What do you like best about Grow.com?

The intuitive ETL interface with no-code options and SQL functionality is excellent for scrubbing, validating, transforming, and joining data from all our company systems. New updates and fixes are released frequently. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

I would like to have some options for organizing dashboards (our list is getting pretty long). I wish there were some more options for quick dashboard filters: being able to apply filters to only select metrics and easy on/off toggle to make dashboards more flexible. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com
Edit edit

Thanks for the review. I went ahead and submitted your feature request to our product team to get that added to our roadmap. We value your feedback as it helps us continue to make improvements! Glad Grow has provided performance insights and enabled company-wide OKR tracking.