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UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/5/2021

"Good tool, but missing some of the basics"

3/5

What do you like best about Grow.com?

The data integrations are very nice. It is often hard to find tools that have these built-in.

The built-in transformation layer is quite simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Some key basic features which I don't understand with how much effort has been put into the product can be missed.

Multiple filters on dashboards

being able to sort on multiple fields and have it work

Row-level security

Slow support turn around and communication Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

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Sorry to hear that the product has not been a good fit initially. Thank you for the feedback as we continue to deploy new features. If there's anything we could have done differently to prove out the product, you can reach us at marketing@grow.com if you are open to continuing the conversation.

We wish you and your business the best!

JG

John G.

Program Manager

Small-Business (50 or fewer emp.)

10/19/2021

"Amazing Experience using Grow"

4/5

What do you like best about Grow.com?

Grow is very user-friendly and extremely easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Sometimes charts don't display correctly and I must refresh a few times for it to load. Review collected by and hosted on G2.com.

Recommendations to others considering Grow.com:

I highly recommend it using all of the tools they provide. It gives you a great window into your userbase. Review collected by and hosted on G2.com.

What problems is Grow.com solving and how is that benefiting you?

We are analyzing our user base and what is causing churn, as well as what drives growth. So many benefits have been realized, its essentially our insight into our userbase. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

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Thanks for your review, John! We love it when customers use Grow to get insights from their data. Knowing what drives growth or what causes churn, for example, is extremely powerful and helpful when making business decisions.

With refresh rates, if you haven't already, you can adjust the refresh interval of your metrics. To do so: Edit metic > go to the Chart tab > click "Refresh Rate" (in the bottom left corner) > and choose the desired settings.

Before modifying the refresh rates, you may want to consult with our support team at support@grow.com to make sure they are set to the most optimal refresh rates, without running into API request limitations.

UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

12/15/2021

"Not as automated as expected"

2.5/5

What do you like best about Grow.com?

Once trained, we were able to create many metrics from the many platforms we use on a daily basis without much manual work. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Understanding how to build out metrics took a long time and often required working with support or using SQL. We found a few apps we use that didn't have native integration, and at times data imported was not clear as to what it was representing. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

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Thank you for your feedback. We're sorry to hear that learning the product took longer than anticipated. We are dedicated to releasing new updates each month that make the platform more intuitive and automated.

Here's a link to our Help Center that provides a myriad of training videos and articles if you haven't already checked them out: https://help.grow.com/hc/en-us

Lastly, here's a link to 150+ integrations Grow currently supports: https://www.grow.com/product/grow-integrations

We are continually adding more connectors upon popular request. You can make an integration request at support@grow.com

BD

Brooks D.

Data Analyst

Small-Business (50 or fewer emp.)

11/1/2021

"The Next Best BI Tool"

5/5

What do you like best about Grow.com?

Grow.com's dashboarding has been the best. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Not having data alerts/commenting has been a downside. Review collected by and hosted on G2.com.

Recommendations to others considering Grow.com:

For small to medium-sized companies with dashboarding/analytical needs, I would undoubtedly suggest Grow.com. I considered its competitors and have used them in the past, but Grow.com will certainly become one of the top BI tools I've ever seen. Review collected by and hosted on G2.com.

What problems is Grow.com solving and how is that benefiting you?

Up-to-the-hour dashboarding for operations. The benefits are a unified source of truth. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

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Thanks for your review, Brooks! We appreciate your feedback. If you haven't already, be sure to check out our automated PDF/Slack reporting features: https://help.grow.com/hc/en-us/articles/360014569494-Create-Automatic-emailed-PDF-Reports

Data alerts/notifications are also on Grow's product roadmap. I will be sure to send this feedback over to our product team.

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/12/2022

"Lead Salesforce developer"

5/5

What do you like best about Grow.com?

Its Integration with various platforms. We can create a report that is not possible in salesforce Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Sometimes it takes time to process a query or Data in grow. It is not so presentable when we embed the Grow report in salesforce. It is hard for us to manage the fonts and the layout, and it would be great to integrate 8x8 with Grow. So it will be easy for us to pull reports from that Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

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Thank you for your feedback! We take pride in our 150+ data connectors. I'm happy to hear Grow has been a good fit for your business, providing your team with a single source of truth for your data analytic needs.

I will communicate your feature requests with our product team for evaluation. We appreciate the feedback as it helps us continue to improve the platform.

AS

Angela S.

Head of Marketing

Small-Business (50 or fewer emp.)

4/20/2021

"Easy to Use"

5/5

What do you like best about Grow.com?

I enjoy the ease of use and ability to manipulate the data within the tool itself. It is easy to use for a beginner to create simple charts. But also has a greater ability to manipulate complex data if you're more familiar with the product. Another small thing that is really cool is that you can change the colors to match the brand that you are working with. As an agency, this is great to be able to show the client their data with the next level of personalization and making it really feel like it's party of their brand. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

The number of apps you can integrate with could definitely expand. And you have to be pretty familiar with where to find the data in the tool you're integrating with otherwise it is really easy to get lost. Review collected by and hosted on G2.com.

Recommendations to others considering Grow.com:

What's excellent about Grow is you can use it with simple training on it, but you can also take it to another level if you're more familiar with how to use the product. The drill-down features are wonderful, and the ability to filter the data across the entire dashboard is really great. Review collected by and hosted on G2.com.

What problems is Grow.com solving and how is that benefiting you?

Having one place to see our performance from different data sources. We may have some data in Google ads, other data in our CRM and other data in a spreadsheet, etc. But Grow allows us to gather all of this data together so we can show these elements within the same dashboard. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/30/2021

"A complete solution for warehouse and bussiness intelligence"

4.5/5

What do you like best about Grow.com?

It has a lot of no-code options to newer users, and it turns Grow easy to learn and easy to spread within company. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

I found a bug in an important connector and the Grow team took more than 1 month to solve it, and leave me without support or information in this period. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

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Thanks for your review! Glad Grow has been easy to learn and implement throughout your company.

I'm sorry to hear your reported bug took so long to address. Our support team does their best to prioritize bugs and resolve them as soon as possible. I'm confident your next experience with our support team will be much better! We are held accountable to respond within 1 business day.

DN

Doug N.

Lead Developer

Computer Software

Mid-Market (51-1000 emp.)

3/26/2021

"Amazing value and support for the money"

4.5/5

What do you like best about Grow.com?

What made Grow ideal for a small(er) business like ours is the fact they provide all three components of a traditional data warehouse solution under one roof: warehouse, ETL, and BI. We were able to engage a single company to handle all of these services without any prior knowledge of cloud computing, business intelligence, etc.

The BI interface is much cleaner and easier to work with than another service that we have worked with. We have used Amazon Quicksight in the past and it always left me wanting more. I have not gotten that with Grow.

The ETL features that Grow provides are on par if not better than a lot of the "big boys" Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

I will occasionally encounter some user experience or user interface issues. For example, some of the SQL syntax highlighting/auto-completion will not work. Sometimes text widgets will just "disappear" after I have dragged them onto the canvas. I haven't been able to establish a pattern, but it's kind of inconvenient when it happens. Review collected by and hosted on G2.com.

What problems is Grow.com solving and how is that benefiting you?

Ultimately we were looking for a business intelligence solution. We have quite a bit of data but with no real way to visualize and exhibit this information to stakeholders. We are currently looking to cross-reference application metrics/KPI's with sales and eCommerce numbers. We have never been able to view these figures in tandem before. Already we have had a few "Aha!" moments when dissecting this information. It has been incredibly enlightening. Review collected by and hosted on G2.com.

IC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/23/2021

"Solid app, Great Integrations and Powerful ETL"

5/5

What do you like best about Grow.com?

The intuitive ETL interface with no-code options and SQL functionality is excellent for scrubbing, validating, transforming, and joining data from all our company systems. New updates and fixes are released frequently. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

I would like to have some options for organizing dashboards (our list is getting pretty long). I wish there were some more options for quick dashboard filters: being able to apply filters to only select metrics and easy on/off toggle to make dashboards more flexible. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

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Thanks for the review. I went ahead and submitted your feature request to our product team to get that added to our roadmap. We value your feedback as it helps us continue to make improvements! Glad Grow has provided performance insights and enabled company-wide OKR tracking.

AR

Verified User in Retail

Small-Business (50 or fewer emp.)

12/2/2021

"Good platform if you don't want to build a fully custom data base."

4/5

What do you like best about Grow.com?

The platform allows to easily pull data and build metrics without SQL. So it brings a lot of flexibility. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

The dashboard U.I is missing some basic options that are offered on Google data studio. For example, you can't display the % of each slice in. stacked bar chart.

There are also a few key connectors missing like Klaviyo and other ecom services.

DAshboards can be slow to load. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

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Thanks for the review and for choosing Grow! This type of feedback is so valuable as we continue to make product improvements and add more connectors.

If you need any help with building any of your metrics, don't hesitate to ask at support@grow.com