Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Stay away - Technical challenges and intransparent contracts"
0/5
What do you like best about Grow.com?

A business intelligence tool that can visualise data Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

We've used Grow.com for a few years. It's rather slow with large datasets and tables often duplicate values randomly or show "no data" (even after refreshing).

On top of that be careful when signing Grow.com / Epicor contracts. They not only auto-renew, but require a 30 day notice period prior to the auto-renewal date. And there are not reminders being sent about it.

We tried to cancel our contract (unaware of the notice period) 15 days before the renewal, and Epicor is now threatening us with collection agencies / legal actions to charge us (small business) several thousand USD for a tool we're not using.

I suggest you stay away - there are better and cheaper solutions out there that deal fairly with their customers. Review collected by and hosted on G2.com.

Response from Brennan Kelly of Grow.com

Thank you for your feedback about Grow.com. We’re sorry to hear that you are unhappy with the solution. We would like to learn more about the specific issues you are experiencing so we can deliver assistance quickly. Please can you email us at socialmedia@epicor.com with your contact information, so we can assist you.

Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Grow Review"
5/5
What do you like best about Grow.com?

AT a glance view of sales, I know exactly where I am in regard to hitting targets Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Reports are not as easy to view, probably need more training on my end to navigate that more effecieintly Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great Dashboard Tool"
4/5
What do you like best about Grow.com?

The Grow.com is a great dashboard tool. It can make easy to ingest visualizations for team members who might not need or access to tools like BMI or Tableau. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

It is only as good as the data supporting it. Review collected by and hosted on G2.com.

Ben R.
BR
Ben R.
Facilities Manager
Small-Business (50 or fewer emp.)
"Grow can take raw data and display it in powerful metrics"
5/5
What do you like best about Grow.com?

Grow is fully customizable ! From the sources of data all the way to the actual graphs and displays themselves. It is very easy to take any type of raw data and combine it into useful metrics so you can check on things at a glance. The refresh rate is very good, and it comes with some automated code for pulling data based on your specific location. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

I wish there were a few more options inside of each metric for customizing labels, colors etc... Review collected by and hosted on G2.com.

Adam S.
AS
Adam S.
Technology Consultant
Small-Business (50 or fewer emp.)
"Deliver Metrics and Dashboards fast"
4.5/5
What do you like best about Grow.com?

Speed of Dashboard and Metric deployment. There is not much time needed to configure the reports and Dashboards. Ease of use in every area of the system. Sales and Onboarding teams were fantastic.

Implementation was simple and effective. The integration capabilities are impressive. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

There are a few intricacies in the visual configuration of metrics and reporting that you do not have control over which means that you suffer some small limitations. These should be addressed within the next 12 months. The platform is quite expensive in comparison to other tools, but we think we can make this work for us. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"An excellent choice for org-wide data visualization"
3.5/5
What do you like best about Grow.com?

Being able to connect databases and systems with clicks, not code- but also being able to build your own API/FTP/CSV metrics and processes for syncronizing data- is an unmatched level of integratability and ease of access. Grow also does well to 'just work', and continue working reliably; customer service has assisted in ensuring this. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

The platform has a slight learning curve, and it seems some elements of the data structuring system may be redundant. Even if this is not true, it has the effect of confusing the end user (especially one with other formal tech stack experience). Review collected by and hosted on G2.com.

JM
Joel M.
Small-Business (50 or fewer emp.)
"Grow is a decent out of the box solution"
2.5/5
What do you like best about Grow.com?

We liked that it had a clean integration with our Customer Management System (Totango).

User-friendly and easy to implement.

We have multiple reports that run every day to hundreds of customers. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Because it is more of an out-of-the-box solution there are limitations to the level of complexity and design of the dashboards. Review collected by and hosted on G2.com.

Sanket G.
SG
Sanket G.
Supply Chain Analyst
Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Grow for Success"
5/5
What do you like best about Grow.com?

Grow.com stands out with its user-friendly interface, designed to cater to both non-tech and non-finance users. It excels in the swift creation of intuitive and visually compelling dashboards. The platform's extensive database is fortified by the expertise of over 20 analysts, and it seamlessly integrates with more than 42 platforms. Known for its simplicity in both use and implementation, Grow.com offers 24/7 direct customer support, ensuring a high-frequency performance for users. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

There is a lack of online assistance for troubleshooting errors or learning about new features. Review collected by and hosted on G2.com.

Ekansh S.
ES
Ekansh S.
System Engineer
Small-Business (50 or fewer emp.)
"Grow your business with Grow.com"
4.5/5
What do you like best about Grow.com?

As someone who uses this, I would bring the focus on this by describing it like this: Prepare to be impressed by the wide range of things it can do – from making data management easier while keeping that data secure, to showing it in a visual way which really affects versatile range of projects.The platform is very user-centric & easy to understand, making it possible for everyone, even those without technical skills & background, can easily get to learn how to use it quickly. This means the whole company can access and benifit from this marvellous tool Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

While it wraps a grand price around its waist, this choice may not be a shoo-in for smaller establishments. Its tenacious hold on complex undertakings seems to be on the wane. Sure, it lays out a smorgasbord of integration options but cast a skeptical eye, for it might fall short on dovetailing with each singular data source crucial for your functions Review collected by and hosted on G2.com.

Kaushal G.
KG
Kaushal G.
Software Development Engineer
Mid-Market (51-1000 emp.)
"empowering decision making and business insights to next level"
5/5
What do you like best about Grow.com?

Intuitive ,easy to use user interface and customizable dashboard and one of the best feature, I would say is seamless connectivity with different data sources.

Moreover, the analytics features of Grow.com go beyond basic reporting. The platform employs advanced analytics and predictive modeling, enabling users to uncover trends, identify opportunities, and mitigate risks. This forward-looking approach is crucial for businesses aiming to stay ahead in dynamic markets. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

It can always be more better moving towards best in terms of dashboard, user interface , pricing structure .

Although this is must try tool for business intellignece and analytics for its robust features, best tool that I have come across. Review collected by and hosted on G2.com.