Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Good platform if you don't want to build a fully custom data base."
4/5
What do you like best about Grow.com?

The platform allows to easily pull data and build metrics without SQL. So it brings a lot of flexibility. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

The dashboard U.I is missing some basic options that are offered on Google data studio. For example, you can't display the % of each slice in. stacked bar chart.

There are also a few key connectors missing like Klaviyo and other ecom services.

DAshboards can be slow to load. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

Thanks for the review and for choosing Grow! This type of feedback is so valuable as we continue to make product improvements and add more connectors.

If you need any help with building any of your metrics, don't hesitate to ask at support@grow.com

Thomas (TC) R.
TR
Thomas (TC) R.
Director, Analytics
Mid-Market (51-1000 emp.)
"Solid Platform at a Reasonable Price"
4.5/5
What do you like best about Grow.com?

Grow has a great setup that makes it easy for new users to understand the platform functionalities, both technically and visually. That, in addition to the customization opportunities (both within the platform and in terms of configuration/contract structure), have made it a valuable tool to our agency. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Many of the issues with Grow come down to communication and technical support. While the Support Team at Grow is always incredibly helpful and responsive, we run into technical problems on a fairly regular basis. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Excellent Dashboard System"
5/5
What do you like best about Grow.com?

I love that I can draw data from analytics warehouses I'm already using for my software systems and collect them all in the same place. It's extremely convenient and I love that I can customize the way my metrics are laid out. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

It can be difficult to connect and lay out the metrics but Grow's customer success agents are very helpful in putting them together if you're stuck. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

Thank you for your review. We're happy to hear that Grow has been of value to you and your team! We have been told many times that Grow's customer success is phenomenal. We take pride in providing quick solutions to our customer's needs and in a timely manner. Glad we could help!

Christine C.
CC
Christine C.
Project Manager, Center for Teaching & Learning
Mid-Market (51-1000 emp.)
"Easy to use but powerful! Exactly what our marketing team needed."
5/5
What do you like best about Grow.com?

Grow has many automatic connections for your data sources and many 1-click, pre-built metrics so it takes no time at all to get up and running and build your first dashboard. The interface is intuitive but very powerful. There are so many ways to display and slice your data. It is very easy to share dashboard with users and to give users varying levels of permission. Visually, it is stunning and it get people talking and thinking. For our department, it was just what we needed to bring marketing, programs and finance together. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

The connection with Marketo is not as stable and we were hoping. This is due mostly to Marketo's rate limit and the shear amount of data the Marketo API has to pull. If you keep you calls small (7-14 days at a time) or upload weekly static smartlists instead, it works fine. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Extreme powerful tool - easy to use!"
5/5
What do you like best about Grow.com?

The team constantly works on making everything easier as it already is! By offering connections to dozens of external tools and the most used Database Providers you can join together your data in a matter of no time.

Especially the latest update changed everything for us! By introducing Dashboard filters you can now leave your data as granular as possible and filter all metrics in a given Dashboard to take a deeper dive into your data without having to create new metrics for every question you need to answer with just a few clicks. They always try to make grow.com a tool not only database experienced users can use but instead offer powerful transforms so you can prepare your data and make some simple charts without having to write a single line of query.

The support is always eager to deliver the best experience by answering your questions in a really short time and always wants to hear about your ideas for new features. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

To be honest I can't say anything I dislike! Review collected by and hosted on G2.com.

Katie M.
KM
Katie M.
Director of Operations
Small-Business (50 or fewer emp.)
"Helpful BI software for strategic planning"
4/5
What do you like best about Grow.com?

Grow is a very powerful, yet simple product to use to solve problems, visualize the company health, and allow for informed decision-making. It allows you to pull data in from practically any software, and compare against each other in various metric styles. The customer support is one of the best in industry - not only do they quickly solve the problems and concerns you have, they will also provide best practice advice to help the users develop their Grow skills. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Grow has released a few powerful new feature releases over the years, and they can be very resource-heavy to implement. Although the new features are very useful and important to implement, you have to consider how much time you are willing to contribute to overhaul dashboards & datasets in order to implement. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Grow is a very useful tool for tracking performance"
4/5
What do you like best about Grow.com?

The configurable dashboards are able to present the information that you want to see Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

It is a little confusing to get started configuring the dashboards Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Great data intelligence tool"
5/5
What do you like best about Grow.com?

Easy to use chart builder. Flexibility on data manipulation. Clean interface. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

Sometimes limited flexibility on visualations. I'd like to see more ability to customize how dataseries appear on a chart, such as which series are used on which axis.

Very tedious to move metrics and duplicate dashboards. NEED dynamic dashboards...example is each of my sales reps has a personal dashboard with same metrics but I only want data to be theirs. Currently have to duplicate EVERY metric, which makes updates a nightmare. Review collected by and hosted on G2.com.

Response from Jairus Sargent of Grow.com

Thanks for the review. We agree, dynamic dashboards will be a game-changer! It is on our product roadmap. Our team is working hard to make these requested features become a reality.

FA
Fernando A.
Data analyst
Enterprise (> 1000 emp.)
"A lighter and more intuitive job."
4.5/5
What do you like best about Grow.com?

From my point of view, it should be noted that I love this software in large proportions, because it is totally easy to use, mentioning that its functions are scalable. And also that the business growth program of its user is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

It would be amazing if this software supported an increase in the count of the integrations being encouraged, rather than reducing them. Review collected by and hosted on G2.com.

Tyler M.
TM
Tyler M.
Director of Sales Enablement
Mid-Market (51-1000 emp.)
"Grow reports way better than Salesforce"
5/5
What do you like best about Grow.com?

When stakeholders want advanced metrics and data based on our Salesforce database, I hated going to Salesforce because reporting is so limited. Anything outside of the limited feature set would have to be done manually in Excel. With Grow, you can simply do so much more. Review collected by and hosted on G2.com.

What do you dislike about Grow.com?

It was a little unintuitive at first, but after a little trial & error I got it figured out. Would love some more help articles and example articles (e.g., "how to get the most common [sales/customer success/revenue/etc.] metrics out of your CRM data"). Review collected by and hosted on G2.com.