Takedown services, ability to detect fake domains, websites, etc. Ease of use and beautiful portal Review collected by and hosted on G2.com.
Since using it, there is nothing I dislike until now. Review collected by and hosted on G2.com.
Takedown services, ability to detect fake domains, websites, etc. Ease of use and beautiful portal Review collected by and hosted on G2.com.
Since using it, there is nothing I dislike until now. Review collected by and hosted on G2.com.
1) Takedown capabilities and monitoring of customers' assets to prevent abuse, misuse and/or fraudulent use of customers' brands
2) Different features available on the platform (such as typosquatting observations etc)
3) Willingness to assist with us cases, technical glitches and more complex investigations (good customer support)
4) Flexibility to incorporate growing demands of our customers
5) Platform is relatively easier to use Review collected by and hosted on G2.com.
It is not about disliking the service, but instead what could perhaps be improved:
1) Service Desk lags on some occassions but functionality has remained intact more or less
2) Some takedowns remain ongoing even when detected by the platform and accepted to work over 10 months ago.
3) Mismatch of observations associated with different instances.
4) The closure of some tickets raised through the Service Desk should only be decided by the entities who raised the ticket in the first place, and not DRP analysts. Review collected by and hosted on G2.com.
Implementation was very easy with no hassles. The platform is simple to use and does most of the work for you with minimal inputs from the front-user end. The features it has will cover most business's requirements from a DRP platform. What has impressed the most is the speed of detections and the simplicity of using the platform, which will automate alerting for you. Review collected by and hosted on G2.com.
It took soemtime for the models built into the DRP platform to be compatible and learn our business use cases. Review collected by and hosted on G2.com.
Group IB as a risk protection tool is effective to help the organization on our digital channels to prevent fraudulent activities and help monitor the transactions on our channels.
The support structure available to the client from the team is good. Review collected by and hosted on G2.com.
In all, the Group-IB Solution provides us a good results but some risk rules may have to be tailored towards our specific market. Review collected by and hosted on G2.com.

The quickness and effectivness besides the unlimited takedowns. Review collected by and hosted on G2.com.
hmm, frankly nothing so far! All of our needs are addressed. Review collected by and hosted on G2.com.
Very good UX with very useful info on the web site, Review collected by and hosted on G2.com.
nothing as long as i use the system till now Review collected by and hosted on G2.com.
I really like the professionality of Group-IB employees and their skills and knowledge Review collected by and hosted on G2.com.
Sometimes the application it is really slow in answering. Review collected by and hosted on G2.com.
-First, let's talk about the tool: The interface is quite easy to see and well described from the dashboard to each case.
Easily filter and track processing status.
- The second is about Coordination: Quick answers and support for most requested cases. Processing rate up to 98% Review collected by and hosted on G2.com.
There are a small number of undetected violations in practice, we manually detect about 2 cases a month that the tool does not detect (the tool detects about 60 cases on average). Review collected by and hosted on G2.com.
The ability to detect violations is always improved, the customer support attitude is very professional. Review collected by and hosted on G2.com.
Sometimes slow response to local attack campaigns (perhaps a common problem for companies providing a global service). The portal interface sometimes has errors. Review collected by and hosted on G2.com.
It is straight forward and easy to use platform Review collected by and hosted on G2.com.
some times the service desk doesn't respond on the spot Review collected by and hosted on G2.com.