Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best Digital Risk Protection Solution"
3.5/5
What do you like best about Group-IB Digital Risk Protection?

Takedown services, ability to detect fake domains, websites, etc. Ease of use and beautiful portal Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

Since using it, there is nothing I dislike until now. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Review Of Group-IB's Digital Risk Protection Platform"
3/5
What do you like best about Group-IB Digital Risk Protection?

1) Takedown capabilities and monitoring of customers' assets to prevent abuse, misuse and/or fraudulent use of customers' brands

2) Different features available on the platform (such as typosquatting observations etc)

3) Willingness to assist with us cases, technical glitches and more complex investigations (good customer support)

4) Flexibility to incorporate growing demands of our customers

5) Platform is relatively easier to use Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

It is not about disliking the service, but instead what could perhaps be improved:

1) Service Desk lags on some occassions but functionality has remained intact more or less

2) Some takedowns remain ongoing even when detected by the platform and accepted to work over 10 months ago.

3) Mismatch of observations associated with different instances.

4) The closure of some tickets raised through the Service Desk should only be decided by the entities who raised the ticket in the first place, and not DRP analysts. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Impeccable attention to detail"
5/5
What do you like best about Group-IB Digital Risk Protection?

Implementation was very easy with no hassles. The platform is simple to use and does most of the work for you with minimal inputs from the front-user end. The features it has will cover most business's requirements from a DRP platform. What has impressed the most is the speed of detections and the simplicity of using the platform, which will automate alerting for you. Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

It took soemtime for the models built into the DRP platform to be compatible and learn our business use cases. Review collected by and hosted on G2.com.

EO
Eric o.
Enterprise (> 1000 emp.)
"Group-IB review by GCB"
4/5
What do you like best about Group-IB Digital Risk Protection?

Group IB as a risk protection tool is effective to help the organization on our digital channels to prevent fraudulent activities and help monitor the transactions on our channels.

The support structure available to the client from the team is good. Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

In all, the Group-IB Solution provides us a good results but some risk rules may have to be tailored towards our specific market. Review collected by and hosted on G2.com.

Ahmad A.
AA
Ahmad A.
Cyber Defense Manager
Enterprise (> 1000 emp.)
"Reviewing DRP of Group-IB"
5/5
What do you like best about Group-IB Digital Risk Protection?

The quickness and effectivness besides the unlimited takedowns. Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

hmm, frankly nothing so far! All of our needs are addressed. Review collected by and hosted on G2.com.

AN
Ahmed N.
Security Architect Manager
Enterprise (> 1000 emp.)
"Very good UX with very useful info"
5/5
What do you like best about Group-IB Digital Risk Protection?

Very good UX with very useful info on the web site, Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

nothing as long as i use the system till now Review collected by and hosted on G2.com.

GS
Giuseppe S.
Enterprise (> 1000 emp.)
"Good Experience"
4.5/5
What do you like best about Group-IB Digital Risk Protection?

I really like the professionality of Group-IB employees and their skills and knowledge Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

Sometimes the application it is really slow in answering. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Evaluate service experience"
4/5
What do you like best about Group-IB Digital Risk Protection?

-First, let's talk about the tool: The interface is quite easy to see and well described from the dashboard to each case.

Easily filter and track processing status.

- The second is about Coordination: Quick answers and support for most requested cases. Processing rate up to 98% Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

There are a small number of undetected violations in practice, we manually detect about 2 cases a month that the tool does not detect (the tool detects about 60 cases on average). Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Information Security Officer"
4/5
What do you like best about Group-IB Digital Risk Protection?

The ability to detect violations is always improved, the customer support attitude is very professional. Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

Sometimes slow response to local attack campaigns (perhaps a common problem for companies providing a global service). The portal interface sometimes has errors. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"DRP - Review"
5/5
What do you like best about Group-IB Digital Risk Protection?

It is straight forward and easy to use platform Review collected by and hosted on G2.com.

What do you dislike about Group-IB Digital Risk Protection?

some times the service desk doesn't respond on the spot Review collected by and hosted on G2.com.