Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Excellent Onboarding and Day-One Value with Groundswell"
5/5
What do you like best about Groundswell?

Our experience with Groundswell has been excellent. The onboarding process was the easiest I’ve ever had with a tech provider, and we started seeing value from the tool on day one. We’ve already received strong feedback from our employees about how easy the platform is to use and how it’s helping them optimize their efforts.

Our onboarding specialist and relationship manager have been very helpful as well—both in escalating issues when needed and in partnering with us to design a strong program. The SFTP process was also smooth, which made it easy to add employees to the system. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

We have not had any issues to date. The team has been extremely responsive to feedback. Review collected by and hosted on G2.com.

BD
Brandon D.
SVP
Enterprise (> 1000 emp.)
"Outstanding Team Support"
4.5/5
What do you like best about Groundswell?

My experience with the Groundswell platform has been exceptional. The user interface is highly intuitive, making everything from onboarding to daily tasks smooth and enjoyable. I found it easy to navigate through its features, and the platform’s comprehensive functionality enabled me to accomplish my goals efficiently. The customer support team was both responsive and well-informed, consistently providing the assistance and guidance we needed. Overall, Groundswell surpassed my expectations and delivered significant value. I would strongly recommend it to anyone seeking a dependable and forward-thinking platform. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

I am grateful for how responsive and solution-oriented the Groundswell team has been in addressing our concerns, which helped make our challenges more manageable. Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

Really appreciate you taking the time to share this, thank you! We’re especially glad to hear the platform has been easy to navigate and helping you get things done efficiently.

Our team puts a big focus on making both the product and the support experience feel seamless, so it’s awesome to hear that’s coming through. Thanks again for being a part of Groundswell.

DF
Durward F.
Enterprise (> 1000 emp.)
"Great platform used by over 80% of our associates!"
5/5
What do you like best about Groundswell?

Groundswell is continually improving the platform adding features and functionality. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

We have not experienced any downside of using Groundswell at this time. Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

We love seeing all you’ve built with Groundswell and how your programs have continued to grow over time! We’ve really enjoyed growing alongside your team and appreciate the partnership.

Josh H.
JH
Josh H.
Project Manager
Enterprise (> 1000 emp.)
"Groundswell For the Win!"
5/5
What do you like best about Groundswell?

I like how easy the mobile application and desktop interface are to navigate. It has made automating and tracking my charitable giving much more efficient. I also feel that our company's use of Groundswell has motivated even more philanthropy within our team, too. The customer service has also been outstanding. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

Nothing that I can think of at the moment. Groundswell has been a phenomenal benefit provided by my employer that I enjoy utilizing! Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

Thank you so much for the kind words, we really appreciate it. It is great to hear that both the mobile and desktop experience feel easy to use and that automation is making your giving more efficient. We always love to hear people enjoy using it!

Lynn Q.
LQ
Lynn Q.
Lead, Volunteerism and Social Advocacy
Enterprise (> 1000 emp.)
"Unmatched Service and Seamless Platform Transition"
5/5
What do you like best about Groundswell?

The service level at Groundswell is unmatched. The team is incredibly responsive and made the transition of both our volunteer platform and grants platform seamless. Their team has been incredibly collaborative and has worked through all of our internal processes to get our programs up and running. It's been a game changer having a partner that is willing to work with us on our unique needs for our grants and volunteer platforms. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

During our initial months using Groundswell, we haven't found anything to dislike. Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

Thanks so much for the kind words! We’re so glad the platform is making your work easier. We love partnering with teams like yours and look forward to our continued partnership!

David B.
DB
David B.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Groundswell Review from Investment Firm"
5/5
What do you like best about Groundswell?

As we’ve spent more time on Groundswell, we’ve noticed an added benefit we didn’t expect: speed. Our team members are hearing from the charities they support, who have mentioned how much they value receiving funds more quickly through Groundswell compared to other platforms. That faster delivery is helping them put donations to work sooner. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

I think if they continue to integrate with other systems, that could be amazing. Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

Thanks so much for your feedback. We’re glad to hear the faster fund delivery is making a real difference for the organizations you support. We love to hear it!

Ashleigh A.
AA
Ashleigh A.
Corporate Stewardship Manager
Enterprise (> 1000 emp.)
"A flexible and supportive implementation"
4.5/5
What do you like best about Groundswell?

Our entire implementation process was great from the beginning. With a supportive specialist that was willing to bring our ideas to engineering and turn them into life, Groundswell creates products that best support company needs. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

As the product was so new, there were tweaks in functionality that needed to be made. However, they were made! Just another testament to the forward-thinking of Groundswell. Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

Thanks so much for the review! We’re thrilled to hear our team could bring your ideas to life and help build a more thorough associate assistance program for your team. We love to hear the implementation process went well!

BG
Brendt G.
Inventory Manager
Enterprise (> 1000 emp.)
"Groundswell ROCKS!!!!"
5/5
What do you like best about Groundswell?

It's a great platform and I've recommended it to business owners I know.

Very user friendly!!!!! Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

No, not at this time. Everything works just fine in my opinion. Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

We love the energy! Thank you!! 😄 It’s awesome to hear Groundswell has been so easy to use and that you’re recommending it to others, that means a lot to us. We’re especially glad the ability to quickly add funds, get matches, and direct donations all in one place is making things simpler for you. That’s exactly what we’re aiming for.

SC
Susie C.
Corporate Partnerships
Enterprise (> 1000 emp.)
"Groundswell Is a Game Changer"
5/5
What do you like best about Groundswell?

Groundswell is a hub for all charitable giving functions. It allows a single location where all workstreams are housed. The support staff is the gold standard and the teams and products are adapted to the organizations needs. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

To date, I have found no downside using Groundswell Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

Thank you so much for the kind words! We’re thrilled to hear Groundswell has become a central hub for your giving and volunteering efforts.

Our team works hard to provide both flexible solutions and best-in-class support, so it’s great to know that’s coming through (gold standard might be our favorite yet!). We’re excited to keep growing alongside your program!

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Groundswell Scaled Our Volunteer Program with Seamless VolunteerMatch Integration"
5/5
What do you like best about Groundswell?

Our transition to Groundswell has enabled us to scale our volunteer program in step with our organization’s growth. The VolunteerMatch integration has been especially valuable, allowing our distributed teams to easily find opportunities based on location and cause. Features like segments and campaigns help unify our teams and encourage community engagement. Additionally, the platform’s intuitive design empowers more volunteers to create and share their own opportunities. Review collected by and hosted on G2.com.

What do you dislike about Groundswell?

We encountered some confusion during the initial signup process, which we attribute to the learning curve of adopting a new platform. Review collected by and hosted on G2.com.

Response from Sarah Kuntsal of Groundswell

We’re so glad to hear that Groundswell is helping you scale your volunteer program and that the VolunteerMatch integration has been valuable for your teams! We’re excited to support your continued growth and impact.