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All GroSum Discussions
G2
Verified User in Human Resources
•
Why there is an implementation fee ?
Performance Management is one of the most complex processes, and to help you serve better, we charge a one-time implementation fee. The fee is to take you onboard, understand your process, configuring your process and getting you started. The Implementation charge is based on the services.
G2
Verified User in Human Resources
•
How does GroSum Support works ?
GroSum has tied up with Freshdesk with dedicated support portal, to answer all support related queries within 4 hours.
All issues related to Data and Process are responded through the Portal.
The Portal has an easy solution base too, with quick FAQ and DIY hacks.
G2
Verified User in Human Resources
•
How does the feedback work in GroSum ?
In GroSum, you can give or get feedback from anyone within the organization. You can attach the feedback to Performance Attributes. Feedback can also import with the help of external Email.
G2
Verified User in Human Resources
•
Are the set of Performance Attributes pre defined in GroSum or user can customize it ?
The set of Performance Attributes is completely configurable within GroSum. Within a few clicks, you can set your own set of Performance Attributes across the organization.
G2
Verified User in Human Resources
•
How does the 360 Feedback take place in GroSum ?
360 Feedback in GroSum either can be :
a) Performance Attribute based : Ask People to give feedback on their peer/colleague or even from customers on Performance Attributes.
b) Behavioral Attributes
c) Stregth and Weekness
G2
Verified User in Human Resources
•
What all Performance Review model GroSum supports ?
GroSum is flexible to support :
1. OKRs
2. Balance Scorecard
3. KRAs
4. Performance Attributes
In short, whatever process you may have, GroSum will support it.
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