--- title: Grooper Reviews meta\_title: 'Grooper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Grooper works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Grooper Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **knowledgeable customer support** of Grooper, which effectively resolves major issues and enhances user experience. [(2 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122440&qs=pros-and-cons#reviews) Users highlight the **ease of use** of Grooper, enhancing efficiency in document management and information retrieval. [(2 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122457&qs=pros-and-cons#reviews) Users praise the **implementation ease** of Grooper, appreciating its seamless deployment and user-friendly experience. [(2 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122491&qs=pros-and-cons#reviews) Users value the **easy setup** of Grooper, finding it simple to deploy and start using effectively. [(1 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2267586&qs=pros-and-cons#reviews) Users commend Grooper for its **efficiency improvement** , streamlining information retrieval and reducing workloads effectively. [(1 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122471&qs=pros-and-cons#reviews) Users experience significant **compatibility issues** with Grooper, especially regarding the cloud-based model versus thick-client preferences. [(1 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122162&qs=pros-and-cons#reviews) Users express concerns about the **high licensing cost** of Grooper, finding it challenging for new users to justify. [(1 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122181&qs=pros-and-cons#reviews) Users find a **steep learning curve** with Grooper, as the data processing methods can be non-intuitive for newcomers. [(1 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122202&qs=pros-and-cons#reviews) Users note a significant **learning difficulty** with Grooper, as the data extraction process can be quite unintuitive. [(1 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122225&qs=pros-and-cons#reviews) Users find Grooper to have a **steep learning curve** and a non-intuitive process for data extraction and processing. [(1 mentions)](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122243&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Grooper ##### 1. Customer Support Users value the **knowledgeable customer support** of Grooper, which effectively resolves major issues and enhances user experience. [ See 2 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122440&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grooper leverages the best Technlogies to deliver stthe strongest ROIs" What do you like about Grooper? Ease of deployment, ease of use, full suite of solutions, backed by great support! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you like about Grooper? I've worked with Grooper for the last 3-4 years and is used every day to pull information from several different locations with ease. I am happy with ##### 2. Ease of Use Users highlight the **ease of use** of Grooper, enhancing efficiency in document management and information retrieval. [ See 2 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122457&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grooper leverages the best Technlogies to deliver stthe strongest ROIs" What do you like about Grooper? Ease of deployment, ease of use, full suite of solutions, backed by great support! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you like about Grooper? I've worked with Grooper for the last 3-4 years and is used every day to pull information from several different locations with ease. I am happy with ##### 3. Implementation Ease Users praise the **implementation ease** of Grooper, appreciating its seamless deployment and user-friendly experience. [ See 2 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122491&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grooper leverages the best Technlogies to deliver stthe strongest ROIs" What do you like about Grooper? Ease of deployment, ease of use, full suite of solutions, backed by great support! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you like about Grooper? I've worked with Grooper for the last 3-4 years and is used every day to pull information from several different locations with ease. I am happy with ##### 4. Easy Setup Users value the **easy setup** of Grooper, finding it simple to deploy and start using effectively. [ See 1 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2267586&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "Grooper leverages the best Technlogies to deliver stthe strongest ROIs" What do you like about Grooper? Ease of deployment, ease of use, full suite of solutions, backed by great support! ##### 5. Efficiency Improvement Users commend Grooper for its **efficiency improvement** , streamlining information retrieval and reducing workloads effectively. [ See 1 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122471&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you like about Grooper? I've worked with Grooper for the last 3-4 years and is used every day to pull information from several different locations with ease. I am happy with ### 5 Cons or Disadvantages of Grooper ##### 1. Compatibility Issues Users experience significant **compatibility issues** with Grooper, especially regarding the cloud-based model versus thick-client preferences. [ See 1 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122162&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you dislike about Grooper? There is a learning curve, as with any software, that is pretty step and the way to extract or process data through its data models isn't always intui ##### 2. High Licensing Cost Users express concerns about the **high licensing cost** of Grooper, finding it challenging for new users to justify. [ See 1 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122181&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you dislike about Grooper? There is a learning curve, as with any software, that is pretty step and the way to extract or process data through its data models isn't always intui ##### 3. Learning Curve Users find a **steep learning curve** with Grooper, as the data processing methods can be non-intuitive for newcomers. [ See 1 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122202&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you dislike about Grooper? There is a learning curve, as with any software, that is pretty step and the way to extract or process data through its data models isn't always intui ##### 4. Learning Difficulty Users note a significant **learning difficulty** with Grooper, as the data extraction process can be quite unintuitive. [ See 1 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122225&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you dislike about Grooper? There is a learning curve, as with any software, that is pretty step and the way to extract or process data through its data models isn't always intui ##### 5. Not User-Friendly Users find Grooper to have a **steep learning curve** and a non-intuitive process for data extraction and processing. [ See 1 mentions ](https://www.g2.com/products/grooper/reviews?filters%5Bsentiment_snippet%5D=2122243&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Grooper, a step in the right direction." What do you dislike about Grooper? There is a learning curve, as with any software, that is pretty step and the way to extract or process data through its data models isn't always intui ## Top-Rated Alternatives [ ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ ![Altair AI Studio](https://images.g2crowd.com/uploads/product/hd_favicon/501888c80a82c58e3c4f752bbd3902f5/rapidminer-studio.svg "Altair AI Studio") Altair AI Studio 4.6/5(532) ](https://www.g2.com/products/rapidminer-studio/reviews) [ ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/grooper/competitors/alternatives) MR Mitchell R. Small-Business (50 or fewer emp.) 6/22/2023 "Grooper from a Legal Perspective" 4.5/5 What do you like best about Grooper? Grouper has saved hundreds of man-hours in reviewing documents because of its ability to extract the information sought with a couple of clicks Review collected by and hosted on G2.com. What do you dislike about Grooper? Grooper was most effective with typed data. Improvement needed with hand written data. Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? Cuts down on manhours in reviewing documents for litigation purposes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 9/20/2022 "State of the art document processing platform" 4/5 What do you like best about Grooper? The Grooper data processing platform has been invaluable to our organization through our transition to a paperless environment. Instead of manually scanning/batching hundreds of contract documents each week, we email .pdf sets of documents to a designated emailbox. The system identifies, separates, and indexes the various documents with incredible speed, security, and, most importantly, increased accuracy. The automation and OCR technology is state of the art and has saved us hours of labor. Review collected by and hosted on G2.com. What do you dislike about Grooper? The Grooper system was difficult to set up for our particular organization. The transition was both time-consuming and labor-intensive due to the specific complexities of our internal IT structure. During the initial sale, we were also not advised that costly periodic upgrades are necessary approximately every 3 years. Additionally, it is important to note that paid participation in classes will be required in order to write future scripts/document recognition programming. Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? Grooper is saving time and labor, and increasing accuracy. The results are invaluable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DH David H. IPA Support Manager Enterprise (\> 1000 emp.) 9/19/2022 "Grooper has been able to handle internal use cases requiring document management and OCR technology." 5/5 What do you like best about Grooper? There is a lot of flexibility and customization within the tool to allow for various use cases, not just an OCR tool. Review collected by and hosted on G2.com. What do you dislike about Grooper? If you would like to stay current with software or take advantage of new functionality, the upgrades require reviewing and regression testing of current projects. Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? The use cases we use Grooper for are document parsing/separation and OCR. By using this tool, we can create interfaces that eliminate manual data entry. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adam T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam T.") AT Adam T. President Enterprise (\> 1000 emp.) 6/22/2022 "Automation with Grooper" 5/5 What do you like best about Grooper? One Platform to solve problems with all tools needed. Accuracy in data recognition and extraction is Very impressive.------------------------------------------------------ Review collected by and hosted on G2.com. What do you dislike about Grooper? So far we have been very successful in addressing problems. Nothing to dislike!-------------------------------------------------------------------------------------------- Review collected by and hosted on G2.com. Recommendations to others considering Grooper: Consider Grooper as a game-changing IDP solution that can address and a lot of problems and inefficiencies with your current process. Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? We are utilizing Grooper to solve many problems. In one case we use Grooper to watch for incoming applications submitted via email, once the applications arrive Grooper reviews them for accuracy if there is any missing information, Grooper sends back an email to the sender requesting a correction, and if all information is good it will extract the information and process the application saving weeks of delays! Review collected by and hosted on G2.com. Show More 12/22/2023 Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/29/2022 "Relationship" 4.5/5 What do you like best about Grooper? Relationship with BIS Relationship with BIS Review collected by and hosted on G2.com. What do you dislike about Grooper? Cost is challenging sometimes Cost is challenging sometimes Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? Bookmarking and OCR Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kyle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle S.") KS Kyle S. Data Wizard Small-Business (50 or fewer emp.) 8/19/2019 "Easy to use AI for Oil & Gas" 3.5/5 What do you like best about Grooper? This system has really straightforward setup and training. As for as machine learning goes, it is the simplest system I've encountered, and has great OCR functionality. Review collected by and hosted on G2.com. What do you dislike about Grooper? I don't use everything in the program, but so far everything I have seen works well. Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? We are OCRing tens of thousands of documents and extracting data for our analysts to review, import, and utilize. Review collected by and hosted on G2.com. Show More 1/25/2021 Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/1/2021 "Amazing Learning Tool and Great Support" 5/5 What do you like best about Grooper? It is versatile and allows you to make adjustments in order to pull the best data. Love the fact that support is readily available and appreciates you bringing even the smallest details to their attention. Review collected by and hosted on G2.com. What do you dislike about Grooper? UI could be a little bit friendlier (i.e. Dark mode, better Highlight for selections, etc.) Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? Consolidating mass amounts of data that would require a person to go page by page to input and then double check has been made easier via this program. the system literally reads. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RB Richard B. Small-Business (50 or fewer emp.) 5/2/2020 "It's The Real Deal" 5/5 What do you like best about Grooper? Grooper can really READ! Others claim they can and have many similar tools, but Grooper has the best image processing we have found and with their multiple OCR engines and layering, they really figured it out. They really understand that unless you have a squeaky clean image to read, you won't get the accuracy. Review collected by and hosted on G2.com. What do you dislike about Grooper? I wish they were cloud native and had a better GUI. Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? We are focused in Healthcare. Accounts Payable and EOB coordination. It is complex area with lots of extractions, but the Grooper team is second to none. We rely on them and they are always there for us. We really feel supported. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Darin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darin T.") DT Darin T. Analyst Small-Business (50 or fewer emp.) 6/1/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Grooper - The innovation your company needs, today!" 5/5 What do you like best about Grooper? Grooper is proving day in and day out to be THE solution our company needs to succeed in the 21st century. No other application has the ability to digitize and convert to any export (e.g. Excel, SQL, text) with ease, but also allow users to customize and modify for our customer's needs. No longer are we limited to an application's canned reporting output. We the users can update and create any modifications ourselves! Grooper is the application your company needs, hands down. Review collected by and hosted on G2.com. What do you dislike about Grooper? Nothing. It works like it should. Simply amazing! Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? Structured and unstructured documents that would be next to impossible prior to Grooper. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 6/1/2020 "We try two different OCR tool; and this was the best one. It allow for a lot of customization." 5/5 What do you like best about Grooper? Ability to add post processing logic and connect to other application like Outlook. Review collected by and hosted on G2.com. What do you dislike about Grooper? There is not a lot of documentation surrounding custom scripts. This part of Grooper is useful and if there are more sample code that would be helpful. Review collected by and hosted on G2.com. Recommendations to others considering Grooper: Have Grooper preform a POC with a business case, so that your developer can also be trained by Grooper consultant at the same time. Review collected by and hosted on G2.com. What problems is Grooper solving and how is that benefiting you? We using it for our AP process, bank statements, and drilling reports. The accuracy of the extraction is very high; and allow for us to automated the tasks. Review collected by and hosted on G2.com. 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