- Flexible: Team is always on hand to solutionize even in the case of late requests from the business.
- Features: Many aspects of the platform have improved since we started using Grip 4-6 years ago, allowing us to improve the overall Attendee experience through better insights + more customized UI / comms. Review collected by and hosted on G2.com.
- Timezones: It seems their Integration Managers are now USA based which slows down testing and overall delivery if you are from the UK or elsewhere.
- Bugs/Feature gaps: Not always easy to understand if or when something will be actioned if it was not already planned work. Things can be approved work or on the roadmap but not have a timeline. Review collected by and hosted on G2.com.
