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Sergey M.

Controller

Mid-Market (51-1000 emp.)

3/8/2025

"Grin Review from podium"

5/5

What do you like best about GRIN?

A friendly website, easy to navigate, and a very good customer service. Not to mention a super convenient way to manage campaigns and payments to talent. Review collected by and hosted on G2.com.

What do you dislike about GRIN?

Nothing comes to mind, to be honest. Love Grin. Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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Thank you for the positive feedback! We're happy to hear that you love using GRIN and find it easy to navigate.

UH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

6/16/2025

"GRIN platform"

3/5

What do you like best about GRIN?

I like that is keeps things organized in one place Review collected by and hosted on G2.com.

What do you dislike about GRIN?

it is pretty hard to navigate, the workflow is not as seamless as it seems once we started working in the platform. Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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Thank you for sharing your experience with GRIN. We're pleased to hear that it's helping you with organization and tracking. We acknowledge the challenges with navigation and workflow, and we're committed to enhancing the platform to provide a more intuitive experience for our users.

AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

2/19/2025

"Would definitely recommend"

5/5

What do you like best about GRIN?

GRIN is a very helpful tool for finding creators to work with and organizing data. Since using GRIN, we are much more organized and motivated to grow our affiliate team! Review collected by and hosted on G2.com.

What do you dislike about GRIN?

The main downside of grin is the price considering that you have a capped usage for different things, and if you want to track more creators for example, you have to upgrade your entire plan. Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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Thank you for recommending GRIN and for sharing your positive experience with using our platform. We're glad to hear that GRIN has helped you become more organized and motivated to grow your affiliate team.

AF

Alexis F.

Social Media Coordinator

Small-Business (50 or fewer emp.)

9/3/2024

"GRIN has made launching an ambassador and affiliate program attainable for our small business"

5/5

What do you like best about GRIN?

The shopify integration and email templates Review collected by and hosted on G2.com.

What do you dislike about GRIN?

lack of automation when setting up email flows Review collected by and hosted on G2.com.

Response from Becca Simpson of GRIN

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Thank you for the review, Alexis! We're happy to hear you're loving our integrations and email templates.

AC

Verified User in Cosmetics

Mid-Market (51-1000 emp.)

12/9/2024

"Kosas loves GRIN!"

5/5

What do you like best about GRIN?

We've been partnering with GRIN for the past few years to manage our micro-influencer campaigns and ongoing product send-outs. The platform is incredibly user-friendly and has streamlined our ability to scale our organic gifting initiatives. It’s been an invaluable tool for our team, and I highly recommend it to any company looking to enhance their gifting strategy. Review collected by and hosted on G2.com.

What do you dislike about GRIN?

We tend to avoid using this platform when it comes to our macro partnerships as managers/agents like to avoid using the usage field when it comes to paid campaigns. Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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We're happy to hear that you've had such a positive experience with GRIN and that it has been instrumental in streamlining your gifting initiatives. Thank you for recommending us!

UH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

1/31/2024

"We love GRIN!"

4/5

What do you like best about GRIN?

It has all the features we need and is easy to navigate! Review collected by and hosted on G2.com.

What do you dislike about GRIN?

I wish we could pin activations, it's hard to find them sometimes. Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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Thanks for leaving a review! We're thrilled to hear you are having a positive experience with GRIN.

EG

Emilia G.

Digital Marketing Executive

Mid-Market (51-1000 emp.)

1/20/2025

"Great customer service, very helpful!"

4.5/5

What do you like best about GRIN?

Makes it easy to communicate with influencers and is a the best tool for looking for new creators. Review collected by and hosted on G2.com.

What do you dislike about GRIN?

Sometimes product integrations can be difficult. Review collected by and hosted on G2.com.

What problems is GRIN solving and how is that benefiting you?

Grin streamlines the workflow, it simplifies time-consuming tasks like looking for influencers, outreach and payment processing. Additionally, it eliminates the need for multiple spreadsheets by providing a single platform to manage the influencer relationships. It saves time and improves organisation. Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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We're thrilled to hear that you find our customer service helpful and that GRIN makes it easy to communicate with influencers. Thanks for your positive feedback!

UP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

6/18/2025

"It is a great resource to track and manage our creators."

4.5/5

What do you like best about GRIN?

The accessibility to check conversion data and also archive content. Review collected by and hosted on G2.com.

What do you dislike about GRIN?

There are too many fields to manage for each creator. Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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We're glad to hear that you find GRIN to be a great resource for tracking and managing your creators. We understand your concern about managing too many fields for each creator and will take this into consideration for future improvements.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/18/2025

"Grin Review"

3.5/5

What do you like best about GRIN?

Grin is incredibly user-friendly which makes it easy for new people on our team to get set up with the program. Review collected by and hosted on G2.com.

What do you dislike about GRIN?

The customer support department has declined significantly in the last 2 years. They normally take 2-5 business to respond and sometimes longer to fix any bugs/issues we may be having. Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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Thanks for taking the time to leave us a review! We're glad to hear that you find GRIN user-friendly and easy to set up for new team members.

GC

Gaby C.

Social Media and Influencer Marketing Manager

Small-Business (50 or fewer emp.)

12/5/2024

"Grin brings all aspects of the process together seamlessly, making transactions more efficient."

4.5/5

What do you like best about GRIN?

Outstanding customer service.

Effortless payment processing for creators.

The convenience of the Grin Chrome Extension.

The handy notes feature for better organization.

The ability to demote creators as needed.

Seamlessly customizable proposals tailored for each creator. Review collected by and hosted on G2.com.

What do you dislike about GRIN?

Reporting is never accurate

Curated list have left me disapointed in the results Review collected by and hosted on G2.com.

Response from Mackenzie Mesford of GRIN

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We're thrilled to hear that you find our customer service outstanding and that GRIN has streamlined your workflows! We also understand that there is always room for improvement and appreciate you sharing your thoughts.