Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Easy to use EMR"
5/5
What do you like best about PrimeSuite?

The ease of use for multi practice types. Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

It’s very difficult to teach others that are new to the software how to learn it. Which negatively affects the flow of clinic. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Use of PrimeSuite Software"
4/5
What do you like best about PrimeSuite?

PrimeSuite is user friendly. Profiles are easy to set up and going from one tab to another without losing data is great. Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

There are any features that i dislike. Everything about PrimeSuites can be easily learned. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"PrimeSuite Greenway"
3.5/5
What do you like best about PrimeSuite?

The task option is the best for this. As well as being able to open the schedule for the day with one function key. Also I find the desktop are great for setting up to view patients chart. Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

I dislike about PrimeSuite Greenway how the orders tracking get changed from ordered to pending to reviewed right now. It is not seamless. Review collected by and hosted on G2.com.

WB
Whitney B.
Front Desk Attendant
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Greenway Health"
3/5
What do you like best about PrimeSuite?

Intergy is fairly easy to navigate and makes looking up patient information efficient. Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

Some of the formatting is outdated and convoluted Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Easy to use"
3.5/5
What do you like best about PrimeSuite?

PrimeSuite is very easy to use. Finding something in the system may take a little time, but I can always figure out the issue on my own. Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

The reporting for PrimeSuite is lacking. I would like an easier way to pull and build reports. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"greenway"
2.5/5
What do you like best about PrimeSuite?

The interface overall is ok, it is configurable to a point.

the color scheme is ok also.

not much that I can say that is good about this product, but that is true of most EMR programs Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

very slow at times, way too many clicks to do simple tasks.

When any reports are being done, the whole system slows to a crawl.

updates are not tested very well and usually cause issues after they are installed. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"Nice looking system"
3/5
What do you like best about PrimeSuite?

Interface/software is nice looking. Seems easy to navigate and use.

Notes/templates are easy to use and customize. Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

Often slow. You're pulling from Greenway Health's server and they often have connectivity issues. Updates are often still buggy. Takes a long time to get a change implemented. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Greenway EHR usually user friendly"
3/5
What do you like best about PrimeSuite?

Easy to learn; lots of valuable features Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

Frequent glitches; poor customer service Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Prime Suite the right suite"
3/5
What do you like best about PrimeSuite?

The best part about it would be the security. Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

Not able to delete duplicates can be a bit annoying. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"it is easy to use"
4.5/5
What do you like best about PrimeSuite?

very easy to use and very user friendly would defiantly recommend this to other offices. Review collected by and hosted on G2.com.

What do you dislike about PrimeSuite?

nothing to dislike It is very easy to use Review collected by and hosted on G2.com.