GreenRope Reviews & Product Details

The system itself is very easy to use and you don't need to have a technical knowledge background to get started! The team are all very helpful and have always guided us through and gave different suggestions to suit our needs. Review collected by and hosted on G2.com.

I would say that there are small things that could be improved on, but we have made suggestions and they have spoke with their team about them which is great. Review collected by and hosted on G2.com.

It is quite economical for the services it provides. It is like any other top customer relation management software with active and excellent customer support team. It has a neat and easy to use user interface. It does not charge per user unlike other software of the same genre. For improved creativity and conductivity, its dashboards can be customized with different colors, icons and styles. It is an affordable alternative to many software of its nature and is constantly improving with every update. Review collected by and hosted on G2.com.

The system is not very intuitive and robust to use. It has high customization index thus making it have a steep learning curve. It is far beyond a simple CRM software. It has some tricky data exporting policy. Their user interface is not very smart and has a room for improvement. It does not have a good email integration as well. Its email does not provide attachment option which is a bit frustrating. Review collected by and hosted on G2.com.

The analytics and the CRM. There is a lot of data you can collect on the activities of your contacts which allow you to be more proactive (instead of reactive) when it comes to marketing and sales. The CRM allows for you and your team to be on the same page and effectively engage your contacts to be more successful. Review collected by and hosted on G2.com.

The learning curve, it is steep, but after your 3 training sessions you will be a pro! Review collected by and hosted on G2.com.

What do I like best about GreenRope? Not certain that can hone in on one particular feature, so let me share the top three, or four, for me. First, it's a complete "all-in-one" CRM system - no need for a separate email campaign system. Next is the automation with the Journey feature. I also like the fact that your subscription of based on your number of contacts and not the number of users - big money saver. Last, by not least, the support. It's second to none! Review collected by and hosted on G2.com.

Have not come across any downsides as of yet. Review collected by and hosted on G2.com.

The ability to create automation to help run my business more efficiently Review collected by and hosted on G2.com.

Sometimes it feels a little clunky, but I'm still learning Review collected by and hosted on G2.com.

My technology skills are a bit limited. So, I was hesitant about using Greenrope when I was introduced to it.

Much to my surprise I have found that the apps that I use via the company I work with flow quite nicely and were much easier to navigate than I anticipated. Review collected by and hosted on G2.com.

It could be a bit overwhelming at first with all of the options and features! And then as I learned more of what I wanted to use Greenrope for it was easy. Review collected by and hosted on G2.com.

For the sales and marketing management, it is the best tool for creating the online sales pipelines leading contacts. The accounting and financial reporting are better controlled and managed through this software because it can easily track all of our expenses and invoices, which we are selling online sales products in the market. This software is very helpful for us to keep all the data and information about our invoices and billing intact and organized and sales marketing automation activities. Review collected by and hosted on G2.com.

Sometimes, it does not manage the projects well, it also shows hurdles in handling the unlimited tasks and sales pipeline with multiple products at a time. It doesn’t allow us to assign the sales tasks at one time to specific individuals but it easily allow us to automate all of our specific sales and marketing tasks. In short, it's been kind of a fussy tool to use overall which does not withstand our expectations to be extracted out of this tool. Review collected by and hosted on G2.com.

I like that I can have one hub for most of my client management, sales, and marketing needs. The Greenrope team is friendly and willing to help get you up and running. I particularly love the email and SMS automation. Review collected by and hosted on G2.com.

There are some strange hiccups like an email that can only be linked with one company. For our clients with multiple companies, it can be challenging. It is so robust and customizable, it takes a lot of work to get it set up. Review collected by and hosted on G2.com.

We are a call center and we love the functionality of the CRM and we love the ability to enable a ticketing system that will integrate with the client records for history and trends. Very pleased with how robust the system is and how we can grow into it. Review collected by and hosted on G2.com.

Not sure how to integrate all of the functions to leverage the application. Review collected by and hosted on G2.com.

We have been very impressed with Greenrope's customer service! Their system is much more comprehensive than our modest non-profit could fully utilize at this time - meaning that not only are all of our needs met with Greenrope but their customer service has been 10 out of 5 stars. The offered training sessions were exactly what we needed to get familiar with our first CRM system - and their customer support has been more than willing to answer our 101 questions and even mold their system to meet our very specific needs! This by far has been the most important aspect of working with Greenrope. The personability offered is exactly what we desired when looking to help us move from manual tasking all projects into the automatization of them. We not only wanted to maintain our own personability with our students, but wished for a company that maintained that with us, which is exactly what Greenrope does everyday for us.

Another important factor is Greenrope has proven they are willing to grow. When we have requested features be updated and created to support the overall offerings they have, they have worked with us every step of the way!

Ha, and being from the Stone Age technologically, we could not be happier with our decision to follow our friends suggestion and give Greenrope a chance. For the cost, you receive much more than a fully optimized system. Even in the age of tech, we hold personal communication and customer service as a defining characteristic, one which Greenrope has nailed! We're looking forward to a long-term relationship with this company. Thank you Greenrope! Review collected by and hosted on G2.com.

Some of the mobile functions have been tricky to use and are a little finicky for the user - however in all fairness this could be due to my inability to set it up correctly in alignment with my website as it is anything to do with GR.

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All functionality and features are available on all plans - you only upgrade when you reach the next threshold of subscribers.

We invested in GreenRope because we needed a better CRM - but it has booking schedules, learning platform, email marketing and a whole heap of other stuff that we now don't need to pay for because GR already has it! Review collected by and hosted on G2.com.

I'm still new, haven't found anything I don't like yet. The support team are very helpful and really keen to get GR working well for me - I suppose the only thing, is that I'm in a different time zone and that can mean that I might wait a couple more hours for a response to my query - but that's really not major. Review collected by and hosted on G2.com.

I really like that GreenRope has thought about how Sales and Marketing actually interact with the entire operations of a business. The customization capability as part of the package is amazing. Really allows you to tailor your CRM to your business. Can't say enough positive things about this solution! Review collected by and hosted on G2.com.

Nothing, they thought of everything on this CRM. Would never go back to the "big name CRM" systems that nickle and dime you to death to build the CRM for real world use. They charge you for a "solution", then you have to keep paying for more and more pieces to actually make it work in the real world. Not with GreenRope. It is an all inclusive CRM. Review collected by and hosted on G2.com.

A complete solution that is easy and intuitive to use. And is getting better with every update. Customer support and mobile integration really help with the customer retention.

Integration with social media is definitely increasing the functionality of the entire platform. Review collected by and hosted on G2.com.

Not much to dislike when you are satisfied. Review collected by and hosted on G2.com.

Greenrope is clear and steady. GreenRope is significant for both archiving our exercises, booking and gives amazing data to supervise customer relations and various features to empower us to be progressively fruitful. The customization capacity as a major aspect of the bundle is astonishing. Truly enables you to tailor your CRM to your business. Review collected by and hosted on G2.com.

I haven't generally discovered anything I despise. Each CRM has its individual peculiarities. When you rapidly figure out how GreenRope functions you become acclimated to its particular activity. Review collected by and hosted on G2.com.

GreenRope seems to be fairly easy to use and powerful! Review collected by and hosted on G2.com.

Tough to pinpoint anything at this point, but we will see how the email implementation goes. Review collected by and hosted on G2.com.

I've looked at individual, best of breed components for each separate aspect that I wanted to implement, and when I sat with GreenRope, found they do all of it! Review collected by and hosted on G2.com.

GreenRope is not as elegant and sexy as some of the others. But what am I really paying for? Looks? No. Review collected by and hosted on G2.com.

I enjoy the "Automation" journey aspect that allows the CRM to intelligently perform followup chores for me. Example to send a .PDF brochure once they request information, and automatically follow up with another letter, or video attached campaign to keep communications ongoing with our new prospects. Review collected by and hosted on G2.com.

Difficult to learn at first, at least for me, however to be fair, I self trained without guidance. Although I figured out most everything, this has many features, and scenario possibilities that will require, the helpful Green Rope Staff. Review collected by and hosted on G2.com.

I have used Act! and SalesForce. Both a have every bell and whistle imaginable but both have steep learning curves and have cluttered interfaces. GreenRope has all the same important features but with a much more visual pleasing and manageable dashboard. I have found GreenRope invaluable for both documenting my activities, scheduling and alerting me to future activities as well as drilling down to find out what activities get me closer to my goals. I would recommend it to anyone who wants a comprehensive CRM but doesn't want to devote all their time to learning and maintaining it. Review collected by and hosted on G2.com.

I haven't really found anything I dislike. Every CRM has its individual quirks. Once you quickly learn how GreenRope works you get used to its specific operation. Review collected by and hosted on G2.com.

Customer Representatives are always very quick with their responses and you are usually able to talk to the same rep every single time you have a question or problem unlike with our last supplier who would constantly pass your inquiry onto another person every time you email them and would take days to figure out an issue. Review collected by and hosted on G2.com.

At this time, I wish there was dual currency set up for events. It's a new process for our customers to register for events through green rope and there are some difficulties, but after one or two failed attempts and a phone call to me, they can usually figure it out. Review collected by and hosted on G2.com.

Greenrope gave us a generous free trial and spent a lot of time with us answersing questions and showing us how the product worked before we had to buy it. It was very transparent and helpful. We are early on in the implementation, but we are already using the system extensively. It gives great data to manage customer relations and many features to help us be more effective. Review collected by and hosted on G2.com.

There are a few areas that are not customisable. These are by no means deal breakers and the product is massively flexible. Review collected by and hosted on G2.com.

I tend to be a super user of the Workflows, Journeys and Drip email campaigns. The Greenrope system offers so many features that solves almost any marketing problem. Being able to manage multiple "Groups" for different organizations under one login is invaluable. Review collected by and hosted on G2.com.

There are so many, many features that Greenrope offers that sometimes it's hard to find where they are in the system. But I'll simply click on chat and ask support to get an answer fast. Review collected by and hosted on G2.com.

I like that it allowed us to get creating with our email blasts and several different ways to track clicks and open rates. Review collected by and hosted on G2.com.

The email templates were limiting. Some formats could be customized and certain boxes were in a designated place that couldn't be edited. Review collected by and hosted on G2.com.