--- title: Greenlight Guru Quality Management System Reviews meta_title: 'Greenlight Guru Quality Management System Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 411 reviews by the users' company size, role or industry to find out how Greenlight Guru Quality Management System works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 411 scale: '5' date_modified: '2026-07-13' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # Greenlight Guru Quality Management System Reviews **Vendor:** Greenlight Guru **Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) **Average Rating:** 4.5/5.0 **Total Reviews:** 411 ## About Greenlight Guru Quality Management System Greenlight Guru is the #1 quality management system built exclusively for medical device companies. Not life sciences. Not pharma with a medtech configuration layer. Because we built exclusively for medical devices, ISO 13485, ISO 14971, and FDA QMSR aren't frameworks you configure after the fact. They're the foundation. Most quality teams manage compliance across systems that were never designed to talk to each other. A document control tool here, a spreadsheet for CAPAs there, a separate process for change control. In a regulated environment, that gap doesn't stay invisible, it shows up during audits. Greenlight Guru gives Quality and Product teams a single connected system where document control, training, CAPA, nonconformance, change control, supplier management, risk management, and design controls work together. When a change happens, it flows through the workflow. Meaning limited manual handoffs, and nothing falling through the cracks between teams. For Quality and Regulatory Affairs professionals, that means audit-ready workflows with automated routing, electronic signatures, and complete audit trails built in, including end-to-end traceability across design controls. No more chasing approvals or manually tracking compliance status. Teams that run on Greenlight Guru are 3.5x less likely to receive a major audit finding. For R&D and product teams, it means staying in the tools they already use, with changes automatically syncing to design controls so documentation builds itself as you work, not after the fact as a separate project. Greenlight Guru AI handles the repetitive work that slows teams down, and it was built with 15 years of medtech context behind it, not bolted on from a general-purpose model. AI-powered search finds answers across your QMS instantly. Chat analyzes system data to surface insights. Auto-generated summaries give immediate context on documents, suppliers, and quality events. For product teams, verifiability checks catch vague requirements before they become audit findings, suggested links close traceability gaps automatically, and AI brainstorming gets engineers moving faster. For quality teams, AI generates training quizzes and drafts change order summaries, so your team spends less time writing and more time on the work that actually requires their expertise. The platform is validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11. Implementation is measured in weeks, not the quarters-long projects that come with legacy enterprise platforms. Backed by 80+ audit-tested, customizable templates and a team of experts who know medtech inside and out. You're not managing a separate validation project before you can go live. For 15 years and across more than 1,000 device companies worldwide, Greenlight Guru has been the QMS medical device teams trust to pass audits, bring products to market, and stay on the market longer. ## Greenlight Guru Quality Management System Pros & Cons **What users like:** - Users find Greenlight Guru incredibly **easy to use** , complemented by top-tier support and efficient quality management features. (2 reviews) - Users appreciate the **functional features** of Greenlight Guru, benefiting from streamlined compliance and management processes. (2 reviews) - Users find the **training tools effective** , facilitating quick and intuitive onboarding for ISO compliance. (2 reviews) - Users appreciate the **streamlined audit management** features of Greenlight Guru, noting its ease of use and excellent support. (1 reviews) - Users appreciate the **configurability** of Greenlight Guru, enabling quick and straightforward implementation tailored to ISO standards. (1 reviews) - Users praise the **responsive and helpful customer support** of Greenlight Guru, enhancing their overall experience and satisfaction. (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Document Control (1 reviews) - Users value the **automatic document version control** and easy accessibility, enhancing efficiency in quality management processes. (1 reviews) **What users dislike:** - Users express concern over the **high cost** of Greenlight Guru, finding its pricing structure challenging for their teams. (1 reviews) - Users find the **feature limitations** of Greenlight Guru frustrating, particularly regarding analytics and external user signatures. (1 reviews) - Users find the **current search function inefficient** , suggesting the addition of AI for improved information retrieval. (1 reviews) - Users find the **inflexibility of quality events** challenging, limiting adaptability within Greenlight Guru's system. (1 reviews) - Users find Greenlight Guru's **poor analytics** limiting, although it still offers some valuable data insights. (1 reviews) - Poor Search Functionality (1 reviews) ## Greenlight Guru Quality Management System Reviews ### 1. Strong QMS Linking, but Attachment Handling and Document Sign-Offs Are Time-Consuming **Rating:** 3.0/5.0 stars **Reviewed by:** Hacer D. | Senior Regulatory Affairs Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Greenlight Guru Quality Management System?** That you can link NC's to CAPAs or CF's to CAPAs. That it is one system for the whole QMS. **What do you dislike about Greenlight Guru Quality Management System?** For Procedures that have many attachments, it is very time consuming to check out every single attachment and upload it again within the system itself. Somethimes it takes 1 hour to upload all attachments to Greenlight Guru. Another problem for new attachments is that the revision number starts from 0 and doesn't match the revision number of the General Procedure anymore. We need to check out several times to match it to the GP which is very time consuming. We stopped doing it because of time efficiency reasons. We are also not able to electronically sign off documents within the system nor adjusting documents in the system as well. We are basically doing double work. We review and sign off in our server, add it in our document control list and then upload it to greenlight guru with a viewable pdf. The review round in the change control workspace doesn't even make sense for the procedures or work instructions. We face also difficulties sometimes with people being not able to download editable versions even though they have the correct rights. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Well it is not solving it at all lately. It makes it more time consuming. For instance for change workspace, we are not able to create forms within this workspace, we sign off documents on the server and put it in Greenlight Guru, which is again leading to double work. The training workspace became worse lately. The training requirements are not working for us. If we publish a new revision of a GP, the training event is jeapordised. Also with training requirements, I creates a whole new training for the trainee. especially for enrollment training, it is creating to much trouble. When new GP is published, the training event gaves error, if we use training requirements it creates a new training and the trainee loses all his training data meaning that he or she needs to start from scrath, because the training includes many documents. The order of GP's in the training is hell. Even you click the GP's in the correct order it messes everything up. Leading to spending you at least half an hour to place all GP's in the correct order. For the latest trainings that I have initiated, even putting the documents in correct order didn't work because after activating the training it was still messing the document order up. In the past we were able to see clearly the progress of an enrollment training for a new employee, we could easily see how many procedurs she or he had marked as read. But currenlty it is not possible, we only see 100 percent after the trainee has submitted the training. This is really not efficient since we want to see how the training is progressing. No we don't have any clue and asking screenshots from new employees. Imagine doing it for even more people at a big scaled company. We are also not able to see the activity history of the trainees in order to see who is the latest person who has submitted the training and on which date. We need to go to the GP and then look to the current revision training and then look for which trainee has finished it at which date. This is also really time consuming, it was way more easier in the past. Also the quiz is not working for us since we are not using training requirements only training events, we cannot make use of the quiz option. It would be very helpfull to introduce that for training events as well. ### 2. Simple, Clean, and Efficient eQMS for ISO 13485 Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Holly Lawrence O. | Quality Assurance and Regulatory Affairs Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Greenlight Guru Quality Management System?** GLG is very simple to use and administer. It requires very little configuration setup to create a powerful eQMS that is both compliant and efficeient. Our company uses the entire platform in order to integrate ISO 13485 requirements and risk based thinking into all functions within the company. Greenlight Guru is a clean platform that makes onboariding of new employees simple. Thirty minutes of training allows them to find documents and records quickly. **What do you dislike about Greenlight Guru Quality Management System?** My only dislike is that the Risk platform does not have an option for "detectability". Completing a Risk Project in Greenlight and then repeating it within an PFMEA is duplicative waste. Therefore my company, as a contract manufacturer does not utilize the Risk Workspace at this time. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Since we migrated into Greenlight Guru, in Q3 of 2023, my company has had zero audit findings. All of our records reside in Greenlight Guru and it is simple and fast to find records during audits or regulatory inspections. Greenlight Guru also simplifies training. Once an employee is entered into the training requirement, the system runs them through all required documents. The training is immediately logged onto the document itself. This system has allowed us to grow without needed to hire a "Training Coordinator" to collect training records. Our company can focus on training to skills for inspection and assembly rather than chasing signatures on work instructions. ### 3. Greenlight Guru eQMS - year 5 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Greenlight Guru Quality Management System?** GG does software update validations for you, just need to review own system to look for and assess impact. New customizable change order impact assessment is nice because most changes in our system are for document changes, and frequently don't require risk assessment, have no product or process impact, etc. **What do you dislike about Greenlight Guru Quality Management System?** Make the analytics more customizable. Some category options in non-conformance, CAPA and audit don't apply, end up using "other" - could make these customizable. Change orders track days open (which may be planned long projects), but tracking days beyond the planned due date would be useful. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Document control, tracking implementation dates and versions, easy export to payroll/training software to acknowledge new document versions. Identifying project design inputs and outputs, connecting verifications and validations with user needs. Integrated risk management. Nonconformance, CAPA and Audit tracking ### 4. Fully validated and Operational eQMS system in no time. **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda F. | Quality Assurance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Greenlight Guru Quality Management System?** Green Light Guru makes it possible to go from having no quality management system or procedures to a fully functional system in such a short amount of time. They also offer pre-written SOP's for everything you need to be ISO:13485 compliant. They continue to come out with new products and are user friendly. **What do you dislike about Greenlight Guru Quality Management System?** I would like to see better metrics reporting under the Analytics module. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Document review ad approval has been a million times easier than passing paper copies to individuals for signature. We save time and get our documents approved much quicker. ### 5. Tailored Quality Management Workflows That Save Time—With Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra L. | Senior Director Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Greenlight Guru Quality Management System?** Thoughtful user flows make the software tailored to quality management processes, which saves tremendous time and effort. - Change management module allows for ease in evaluation and routing - Training is straightforward and repeatable - Design Controls are a dream! Every step allows for the right activities at the right time. The software is highly available and we are notified of product releases well in advance, allowing us to rely on the software. The use of AI is purposeful and does not take away from the core functionality of the software. I feel like the software is well priced for the level of value and service we receive. The customer support is differentiating: we receive top notch support tailored to our developing needs. **What do you dislike about Greenlight Guru Quality Management System?** I would appreciate more document control / library functions, like being able to rename files or put documents into folders. Filters and user groups do a good job of segmenting content, but for our use, we need a bit more file organization functionality. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Supporting us as we scale our SaMD practice; purpose-built software that takes the heavy lifting of document management and change management off our plates. ### 6. Risk Management Powerhouse with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Greenlight Guru Quality Management System?** I use Greenlight Guru Quality Management System for controlling design, documents, and risk. I appreciate that it ensures user needs are transformed into verifiable design solutions and that risks in the design are appropriately mitigated. I particularly like the risk environment, especially how it triggers me to evaluate whether our verifications meet the risk control requirements. It helps me discover when a risk control should be a verification activity that doesn't yet exist, prompting me to create one. Greenlight Guru is also the primary way we control documents with respect to workflow and versioning. **What do you dislike about Greenlight Guru Quality Management System?** One thing about the risk control environment specifically that could be improved, is better introduction of many-many relationships between columns. Currently, it is very repetitive to list the same control for many risk lines. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** I use Greenlight Guru Quality Management System to transform user needs into design solutions and mitigate design risks. It helps me control design, documents, and risk, ensuring risks are appropriately managed during product development. ### 7. A Reliable Partner in Quality Management **Rating:** 4.5/5.0 stars **Reviewed by:** Julie B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Greenlight Guru Quality Management System?** I've been using Greenlight Guru Quality Management System for over four years, and it's been a consistently valuable part of our quality and compliance workflow. I really appreciate how proactive their team is. They always keep us informed about updates, and their communication is clear, timely, and genuinely helpful. Whenever we have questions or need support, they've been kind, responsive, and easy to work with. The QMS itself is very comprehensive, doing a great job of helping us keep everything organized and under control. It's especially useful for managing documentation, maintaining traceability, and staying aligned with regulatory requirements. Over time, I've continued to learn more about the system and discover new ways to use it effectively, demonstrating how robust and well-designed it is. I also value the ongoing connection and feedback from their team, as it feels more like a partnership where they are invested in helping us succeed. I like that we can have everything on one platform, manage documentation, maintain traceability, and stay aligned with regulatory requirements, which is particularly valuable because we work in a medical device class one company where linking and tracing everything is crucial. The initial setup was pretty simple, especially with support from Greenlight Guru Academy and the help button within the software. **What do you dislike about Greenlight Guru Quality Management System?** The only thing that I like less about the Greenlight Guru is when downloading the CSVs is not as clear as when we're seeing it on the platform itself. So it's a little tricky getting everything aligned into an Excel for filtering and seeing everything better. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** I use Greenlight Guru Quality Management System to manage documentation and quality processes, maintain traceability, and stay aligned with regulatory requirements. It helped us get a clear overview and solve gaps in customer feedback. It's comprehensive and organizes everything, supporting our quality and compliance workflow. ### 8. Polished Performance and Onboarding, but Needs Better Filtering, AI support, and SEA time Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Greenlight Guru Quality Management System?** Performence is great, never a problem. But I feel personally risk management module need more work. Filtering feature would be really beneficial. I have no problem regarding UI/UX but many of my teams would like to have the more traditional folder structure. I know this is already in the roadmap, but probably more people would prefer to work on this setting. ROI can be a bit on the higher side, especially for pre-validation startups. GG is quite polished, but competitors are on the way. One problem for us is the user allocation is too small, both accounting full user and limited user. **What do you dislike about Greenlight Guru Quality Management System?** Support/onboarding and integration felt really complete but I hope more support staff is allocated for the East Asia/ SEA region timezone. As of now its a bit hard to get support within our 9-5 work time. AI/inteligence is not there yet. Probably more functionality that came with the API is good and an MCP connector might be interesting. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Good for small startup team. We successfully got our ISO 13485 entirely from this platform. ### 9. Good ISO compliance, traceability and docs in one place, but needs a more intuitive UI **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Greenlight Guru Quality Management System?** The more helpful aspect is that you can access all documentation and have traceability in one place. This also provides peace of mind that your system will be compliant with ISO requirements. However, Greenlight is not user-friendly at all, lacks a lot of intuitive format, and also modules such as risk, design controls, training and suppliers miss important features that represent a lot of users' time and effort **What do you dislike about Greenlight Guru Quality Management System?** There are so many features that GG misses. The platform allows you to run a basic QMS, but when the organization escalates, the tools need to be able to let the organization grow. I think GG has a lot of restricted interactions, and from regular users, the outcome is always that it is not user-friendly. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** I wouldn't call it a problem; I'd say the most beneficial aspect of having GG is ensuring compliance. ### 10. Greenlight Guru helped us improve our quality management system efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Greenlight Guru Quality Management System?** I don't have new comments since we are no longer using Greenlight Guru, and I don't know what improvements have been made on the system since we stopped using it. **What do you dislike about Greenlight Guru Quality Management System?** I don't have new comments since we are no longer using Greenlight Guru, and I don't know what improvements have been made on the system since we stopped using it. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** The Greenlight Guru system helped us improve the efficiency of our QMS. Our old AMS was paper-based, and since we moved to the GG, the management of the QMS processes is much easier, and we can follow up the due dates to implement the tasks. ### 11. Hard to Maintain Compliance for Medical Device Standards **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Greenlight Guru Quality Management System?** The system is relatively simple and easy to learn. Email notifications are helpful. Suitable for small companies that are not looked at carefully by regulatory bodies. **What do you dislike about Greenlight Guru Quality Management System?** For a medical device company, Greenlight is difficult to maintain in a way that is compliant to standards and regulations. Specific issues: In Quality Processes, unable to route for approvals before final stage. Nonconformance, Customer Feedback and CAPA worflows do not follow industry standard. In Documents module, cannot add more than one file to an item. Unable to customize. The company has been non-responsive in attempts to provide feedback. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Maintains quality records effectively. Document control process is decent. ### 12. Very useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Åsa K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Greenlight Guru Quality Management System?** Supplier and Training and Audit modules are efficient and useful for documenting all related documents in the same place. **What do you dislike about Greenlight Guru Quality Management System?** Search functions are not very helpful and precise. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** GG is framing the work needed to be compliant to ISO 13485 and is providing updated SOP templates to help stay compliant. ### 13. User-Friendly Dashboard with Powerful Document Control **Rating:** 4.5/5.0 stars **Reviewed by:** Anna N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Greenlight Guru Quality Management System?** I like that the Greenlight Guru Quality Management System is user-friendly with an easy dashboard. I also appreciate the visualization of the design matrix and risk assessment, plus the document comparison. It's great for reviewing documents before approving and conducting audits. The agility of the system stands out too. **What do you dislike about Greenlight Guru Quality Management System?** I find searching files and adding comments on the development sections challenging. It took a year to deploy because uploading past information and updating all our GPs to include Greenlight Guru were quite time-consuming. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** I use Greenlight Guru Quality Management System for document control, training, and design & development. It solves file accessibility, centralization of information, and history control. ### 14. Easy Linking of Changes, NCMs, and Audits Makes Quality History Clear **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Greenlight Guru Quality Management System?** Linking changes, NCMs, and audits makes our quality history easy to follow . **What do you dislike about Greenlight Guru Quality Management System?** It is another system to use outside our other ERP products. The price of Greenlight discourages me from trying to get all our staff accounts to view work instructions, so I end up using a separate system for that. But the medical product focus and easy linking outweighs that problem just enough. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Foremost I want good quality. Being able to track design decisions and build the right verifications for each change makes a difference. As a result, it makes audits smooth. ### 15. Very good and easy to use QMS system **Rating:** 4.0/5.0 stars **Reviewed by:** Vikram C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Greenlight Guru Quality Management System?** Document management -Change management and new training **What do you dislike about Greenlight Guru Quality Management System?** I think the audit function can be improved a bit. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Managing training is the best functionality which is benefiting us. ### 16. Greenlight Guru Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Greenlight Guru Quality Management System?** Good support and they added suppliers section which helps with management but this is kept separate from our other business systems which rely on it as a separate database. **What do you dislike about Greenlight Guru Quality Management System?** same thing lack of integrated pFMEA, folders is still not out and still need our MRP/ERP separate for business operations **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Quick implementation of a QMS with excellent customer support. Very quick change request and document control system. ### 17. Best QMS for Medical Device Design Firms—Robust Features, Stellar Support, Minor Analytics Gaps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Greenlight Guru Quality Management System?** GG is the best eQMS for traditional medical device design and development (can't speak for software dev). We looked at many systems but would have had to keep our design matrices and risk in excel. The design workspace is build to ISO 13485 and allows you to link your design items to relevant documents and related risk items. You can document design reviews in software and print a simple design file. Risk is built to ISO 14971 and doesn't trap you into just FMEA. It incorporates harmonized IMDRF terms for hazards and harms and includes various regulatory codes, which is great for regulatory reporting. You can review and lock your risk analysis in a way that makes it easy for risk to stay a living "document". You can view documents in app, which is surprisingly not a feature for many systems and a must have for me. Attributes and tags make it easy to organize and find documents. Change management is flexible and allows you to route multiple documents at a time. Training is great, I can automate SOP training so nothing gets missed. The quality events could be improved but are workable and you can link audits to CAPAs to risk to documents which is great. Admin has got to be the easiest of any out of the box software and the support is world class. If you want a super custom system, this probably isn't for you. If you need a quick and straightforward implementation and are happy with a system built for ISO 13485 and ISO 14971 take a look! We were mostly implemented in 3 months and fully implemented by 5 with everyone trained! Almost all of the users find it intuitive to join, train, and sign off on change and documents. Users that use it for quality events, design, risk, and admin were able to feel comfortable very quickly. **What do you dislike about Greenlight Guru Quality Management System?** Quality events are inflexible but are at least built to include CAPA requirements for med dev. Analytics is limited, but still can provide some valuable data. It would be great if there was an easier way to get signatures from external users (like suppliers) without inviting them into you system, but it's not hard to work around. Biggest complaint is pricing. It may not be competitive for many teams. It's annoying to pay for extra projects. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** We were completely paper-based, so signatures, training, document management were all very challenging and created many gaps in our system. Audit readiness is much less of a headache; we can quickly see the exact status of our employees' training and find documents quickly (we've been praised in our most recent audits for this). Collaboration is great. Anyone can access it from anywhere! All of our design files were out of date and matricies and risk were a mess. Is a huge improvement here. ### 18. Easy navigation and great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Greenlight Guru Quality Management System?** It has a great interface and the features with the new upcoming AI is really helping **What do you dislike about Greenlight Guru Quality Management System?** search functionality. Currently the search tool isnt as great and we need to access other documents to identify document name/number and then search on Greenlight. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** They help through a lot of RA/QA and FDA process-related problem-solving. ### 19. GreenLight Guru QMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Greenlight Guru Quality Management System?** Addition of features such as supplier grouping have made the system more functional. **What do you dislike about Greenlight Guru Quality Management System?** It would be beneficial for them to add AI to the system which would greatly aid in the search function and retrieving relevant information. The current search function itself is not very good. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** The system aids in standardizing various reports (e.g. Change Control and non-conformance) and ensures all relevant documentation is associated. Tracking QMS related tasks throughout the company and linking with the relevant documents within the system cuts down on multiple and decentralized task lists. ### 20. All-in-One Training Tools That Exceed Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Leslimar P. | Inventory control, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Greenlight Guru Quality Management System?** Excellent server that offers the necessary training tools in one place. **What do you dislike about Greenlight Guru Quality Management System?** I don't dislike anything about it Greenlight Guru. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** It's a platform where you have all your training at your fingertips. ### 21. Greenlight Guru works great for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Facilities Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Greenlight Guru Quality Management System?** Greenlight Guru has proved to be easy to use, with top-tier support and great compliance features. The Quality Processes and Products modules have been especially useful during our project—it makes managing CAPAs, complaints, audits and trace matrices super streamlined and traceable. While it is not highly customizable, it’s a reliable system for staying compliant and organized. Yet, feedback for future features is always welcomed by the support team. **What do you dislike about Greenlight Guru Quality Management System?** Nothing to write about here. All good things to say. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Proper organization, including documentation routing and ease of flow. ### 22. It is a complete system that is easy to use and works for everyone. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Sr. Regulatory Affairs Specialist and Management Representative., Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Greenlight Guru Quality Management System?** It covers nearly the entirety of the QMS from document and change control, design controls, risk management, and monitoring and improvement processes. The interface is simple to learn and the automation function allow one to tailor the system to their own procedures. The GG team guided us in the implementation of the different modules and helped in providing work instructions that could be tailored to comply with internal requirements. It is often the first application I open every morning. The validation packages are simple to integrate into our own QMS requirements and the module training videos made it easy for the employees to learn to use the system. **What do you dislike about Greenlight Guru Quality Management System?** It would be very helpful if the system were available in other languages. At the moment it is English only which works for American customers, but becomes tricky for international companies. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** I'm really pleased to learn that the notifications function will be modified to be more pertinent to the user. The system is constantly improving and the feedback given is considered in future development. ### 23. Does what you expect of an eQMS, but VERY well **Rating:** 4.5/5.0 stars **Reviewed by:** Somesh S. | Quality Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Greenlight Guru Quality Management System?** Greenlight Guru provides a simple and consistent approach to QMS. It is elegantly presented, simple to use and very intuative. Also, the fact that Greenlight Guru has limited configuration makes it very easy to use - the important thing to remember is that YOU have to adapt YOUR practices to get the best out of Greenlight Guru. Greenlight Guru is very simple to implement, but users have to commit to using Greenlight Guru. Customer support and help with using Greenlight Guru is pretty amazing. The online videos are very helpful to refer back, and live support is also pretty good. **What do you dislike about Greenlight Guru Quality Management System?** There are some inconsistencies within Greenlight guru workspaces. As an example, some field enties require the user to save, but other do not, some work spaces use RTF text boxes, but other workspaces do not (e.g. Risk Management vs Change Orders respectively). **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Allowing all documentation to be controlled in one location and the ease of croos-referencing. ### 24. One of the best QMS out there! **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon A. | Quality Assurance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Greenlight Guru Quality Management System?** Very user friendly. Not much configuration and coded automations needed to setup and use. Aesthetically pleasing, nice built in analyitics. The University, feedback, and support systems are amazing...especially the instant Chat. **What do you dislike about Greenlight Guru Quality Management System?** The pro of not much configuration and coded automations is also a bit of a con, wish there were some things you could configure on your own or set up in the background like poke-yoked document numbering or different Risk configurations. But really other than that can't complain about anything at all and really like the system....glad we went with GG! **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Obviously the compliance aspect of a med device QMS. Everything is built to suffice 13485 and not much thinking on our part to remember something in an investigation or change evaluation. All the info is built in and required to complete. We also got the document package, with an entire med device QMS document set that are all written to 13485, FDA, 62304, MDD, and MDR compliance!!! ### 25. Greenlight Guru's customer support is top-of-the-line. **Rating:** 4.5/5.0 stars **Reviewed by:** Terris W. | eQMS Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Greenlight Guru Quality Management System?** Greenlight Guru is straightforward to use, while also allowing enough flexibility to make the QMS fit our existing processes. The customer support team at Greenlight is incredible, and we've even been included in conversations regarding new functionality to identify what is important to our organization. **What do you dislike about Greenlight Guru Quality Management System?** Greenlight Guru QMS could use some more improvements to help out the larger organizations who use the software. Some improvements have been made (the training has recieved a total makeover, for example!), but the ability to "mass-edit" things would be a big time saver. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Our previous QMS operated out of Excel files and word documents, so Greenlight is completely revolutionary to us. The biggest problem it solved was training, as our previous system was very manual, disjointed, and required massive amounts of manpower to train over 1200 employees. On top of that, it took a lot of digging into individual training files to know who was trained on what. Greenlight's training workspace solves all of us this, and the training status API export gives us the visibility we've always needed. ### 26. Greenlight Guru: An Intuitive and User Focused Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Devin W. | Quality Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Greenlight Guru Quality Management System?** Greenlight Guru offers a Quality Management System that is very user focused and easy to use. The dashboard offers updates and tasks assigned to each user, making for a customer friendly and intuitive user experience. **What do you dislike about Greenlight Guru Quality Management System?** The onboarding experience is a bit combersome because of the process of adding legacy documents into the system. This process takes a little while to complete when first getting used to the interface , but once completed, everything is loaded into the eQMS and ready to view. It would be easier if there was a mass data upload available, instead of loading in batches. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Greenlight Guru offers a eQMS that stores all of our original documents to be compliant with FDA regulations. This has been exceptionally helpful when addressing Customer Feedback and complaints. This program has helped us coordinate with our partners in China on resolving complaint issues. ### 27. Greenlight Guru for Wound Dressing Company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Greenlight Guru Quality Management System?** Our company made the switch to Greenlight Guru over two years ago after being fully pape-based. Greenlight Guru makes the document control and change order processes very simple and easy to follow! The recent updates made to automate the Training Workspace have proven to work and was easy to integrate into our processes. The Greenlight Guru team is also always responsive and helpful with any software or industry-related questions. **What do you dislike about Greenlight Guru Quality Management System?** The Audit Workspace is very separated from the CAPA Workspace. Findings and corrective actions as the result of an audit are embedded into the Audit Workspace. Our CAPA Workspace, therefore, is not a clear indication of how many Corrective and Preventive Actions we have taken. Integrating the two workspaces would be beneficial on an auditing standpoint. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Greenlight Guru makes it easy for us to conduct our day-to-day quality business. Also, during our quality surveillance audits, Greenlight Guru makes it easy to download records of change orders and audit reports, as a couple examples. ### 28. Must-Have for Modern Medical Device Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Bryson B. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Greenlight Guru Quality Management System?** Greenlight Guru has been a game changer for my company. We transitioned from a paper-based QMS to Greenlight Guru and our productivity has increased tremendously. It is a one-stop shop for all of our QMS needs: From Design Controls, to Risk Management, to Document and Change Management, to CAPA & Nonconformance management & so on. On top of this, their customer support is unmatched. Their in-house team of experts have a very quick response time, and if they don't have an answer off the top of their head, they will work with you to find it! **What do you dislike about Greenlight Guru Quality Management System?** There is not much that I dislike about Greenlight Guru. Most of my "negative" feedback is around features that are not yet present in the software. Having a Supplier workspace to automatically create an ASL, link documents, etc would be very helpful for our company. I know this and many other features are currently under consideration, so Greenlight is always soliciting customer feedback to improve their product. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** One area (among many) that it is solving document/change management, which was a big problem area for us prior to GG. GG has created a single source-of-truth for up-to-date documents and is now the first place that employees go to access the latest versions and manage new document updates. Another area it has helped tremendousely with is Design Controls. Prior to GG we were using a variety of excel spreadsheets, which caused us to not really know what our most up to date list of design control items were and we were not doing a formal design review process. ### 29. Well structured platform **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen L. | QA/RA Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Greenlight Guru Quality Management System?** The most helpful part of using Greenlight Guru is the layout and structure of the user platform. Everything is on your home page where you can see current open change orders, complaints / feedback, nonconformities, reviews, actions etc. The user interface is extremelly helpful, and having access to system gurus is great when you have any industry related questions that you need help with. The support and training that comes with Greenlight Guru is second to none, there is a whole database with articles, videos, and demostrations. The system is built for the future of quality management. The use of Greenlightguru has streamiled my processes, audits are completed quicker, and we had no findings or observations during our last NB audit. **What do you dislike about Greenlight Guru Quality Management System?** The only downside i see is that you have to enter your password too many times, i know i could save the password to autfill on google chrome but i dont like that. Maybe an option for when you log in you can creat a 4-6 digit PIN would be easier. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Using the system has greatly reduced the amount of paper / waste we produce by running a paper-based QMS. Processes have been streamlined, tracking the daily QMS activities and events are eaasyily acheived due to user interface ### 30. Extremely useful, could be more customizable. **Rating:** 4.5/5.0 stars **Reviewed by:** Zach M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Greenlight Guru Quality Management System?** Migrating from a paper-based system to an eQMS can be daunting, with the sheer number of documents and changes. Greenlight Guru was incredibly helpful in facilitating implementation of the software, including uploading several hundred documents for us. Change Orders and Nonconformances are much faster and more streamlined, allowing the Quality department to operate at an efficiency that would never have been possible with a paper system. **What do you dislike about Greenlight Guru Quality Management System?** While the software is great, it could stand to be more customizable. While I appreciate it being tailored specifically for ISO 13485, it is also geared more towards OEM companies. We are more of a "job shop" in that we receive and process parts - we do not have any products of our own. Therefore the "Products", "Projects", and "Customer Feedback" modules are not usable for us. Additionally, the Nonconformance space has a lot of options and functions for companies with specific products - we have to sort of make it work for us ("nonconformance type" and "investigation category" don't really have options that make sense in our context). **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** With a paper-based eQMS, it was very difficult to control Document Revisions, as people would have paper copies around the building (as well as copies saved to their computers). Now with everyone retrieving their documents through Greenlight Guru, we have a lot more control. Also, getting everybody to sign off on DCOs and NCs was a pain, now they just recieve an email notification and take care of it in moments. ### 31. User/Beginner Friendly and Top-Tier Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Loreana D. | Document Control Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Greenlight Guru Quality Management System?** When choosing a QMS system for our start up company, it was imperative we chose something that was easy to implement quickly and would be user-friendly for all employees. Greenlight Guru checked that box. All Workspaces are very easy to navigate, next steps are always known and error messages are clear and precise, and the Help Center is so helpful and easy to access. As someone who was promoted to Document Control Analyst and was tasked with administering GLG to the company, I came in pretty nervous without any QMS Software experience, but I quickly became the company "expert" with their extensive GG Academy videos and the system's ease-of-use as a whole. Also worth mentioning: The Gurus and Account Managers are always so responsive and helpful. They are one of my favorite vendors to work with because the customer service is so top notch! **What do you dislike about Greenlight Guru Quality Management System?** There is very little I don't like, but if I had to say something, it would be that sometimes there are features I'd like integrated that I feel could be applied to us as a company pretty easily, or I feel like my suggestions really don't go anywhere. I wish there were was a comment board or something where someone could suggest and integration and other users could vote on it and GLG's software folks could see it and implement. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Primrily, it is removing manual systems that are time consuming and inefficient. I also find that the manual, paper system made it easy to miss mistakes. GLG's approval process allows for very few mistakes. It has also completely taken over our training managament system and they've added a ton of really useful integrations to that module that we are using. ### 32. Easy to Implement eQMS with Exceptional Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Greenlight Guru Quality Management System?** Greenlight Guru is an easy-to-learn eQMS with an intuitive interface complemented with an exceptional question database with instructions for any skill level. If any question is left unanswered, you are assigned a customer success representative during onboarding who is available with quick responses. Trainsitioning to the program and training employees was an extreemly easy process. **What do you dislike about Greenlight Guru Quality Management System?** The document uploading process takes time due to not having a bulk upload feature, so if transitioning to the software from an established paper QMS, be aware of the time it may take to add everything to the database. They do offer services to assist. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Since transitioning onto Greenlight Guru, our training management and document change process have flipped their heads. The streamlining of the change process specifically has enabled us to complete full change orders within hours due to the parallel reviewing feature. ### 33. Powerful and easy to use tool for managing quality documentation within the medical device industry. **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Greenlight Guru Quality Management System?** • User-friendly interface, robust and reliable document management capabilities that definitely make it not only a valuable tool for ensuring product quality but also to comply with regulatory requirements. • The ability of keeping up with end-user needs, and suggest software updates & new features and enhancements, this helps to constantly improve efficiency of our company quality management system. **What do you dislike about Greenlight Guru Quality Management System?** • Greenlight Guru can be expensive, the subscription-based pricing model can be costly over time compared to one-time purchase software, which might be a barrier for small or startup companies with limited budgets. • The predefined templates may not be flexible enough for companies with unique processes. • Functionality Gaps: certain advanced features (e.g. training requirements) are missing integration of the old training approach (e.g. training events), making it more difficult to perform the transition. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Documentation Control. ### 34. Straightforward Doc Control with some Shortcomings in the Product Module **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Greenlight Guru Quality Management System?** -“One-stop” qms tool that can replace a variety of disparate tools and processes. Incorporation of the “dashboard” allows user to review variety of open actions in a single place. -For our largest product development project, the Risk Management Module was particularly useful. While some aspects took a little getting used to, the single tool greatly simplified the multitudes of related spreadsheets typically required. -Straightforward document control. **What do you dislike about Greenlight Guru Quality Management System?** -Change orders must contain documents and cannot manage items alone without a document also involved -Many early issues with the Products module did require significant interactions with the GG support team, but in the end most of these issues were resolved. -BOM output customization is lacking. It would be beneficial to be able to include custom fields/attributes within the BOM output. -The search function seems to work only intermittently, with issues distinguishing part numbers and other custom titles. -Item attachments are not locked upon release of the item. After release, attachments can be deleted or changed. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Simpler management of the QMS from an overall system perspective when compared to paper or home-built systems. ### 35. Green Light Guru for Doc control **Rating:** 4.0/5.0 stars **Reviewed by:** Sharath M. | SSO1, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Greenlight Guru Quality Management System?** The Main advantage to use Green light Guru (gg) is to have all the SOP's, QA , Forms in one place and be able to update, review and have training management set up in one place. It makes the training more efficient, helps keep track of the CAPA's and monitor the progress in a better way. **What do you dislike about Greenlight Guru Quality Management System?** It is cumbersome in the initial stages or during migration from one system to gg etc. The email updates can not be sorted, you get a barrage of emails with updates from all the departments, though not related to you or even when you are not involved. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Doc control, all documents in one place, that are easy to search and locate, the author information etc. ### 36. Great QMS for our medical device company **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | Supplier Quality Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Greenlight Guru Quality Management System?** As a quality supplier/customer; I love the automations and ease of adding automations. Love that documents are easily accessible. **What do you dislike about Greenlight Guru Quality Management System?** No real downsides that come to mind. I would like to see a Supplier section for audits, evaluations, report cards, etc. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** They are working on new Supplier sections, but I'm waiting to see when it is introduced. There have been a lot of questions from customers which makes me believe more in the system, in that improvement is always a focus at GLG. ### 37. A brilliant software to centralize standard operating procedures! **Rating:** 4.0/5.0 stars **Reviewed by:** Graceanne H. | Processing technician I, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Greenlight Guru Quality Management System?** The favorites section, or "starred", is very helpful to keep track of the SOPs that I access the most frequently! I also like that certain keywords are searchable, even if they're not included in the title. **What do you dislike about Greenlight Guru Quality Management System?** I wish that some more keywords were searchable. I often forget the entire SOP code. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** It's a great database for all of the rules and worksheets I need to reference. It helps me do my job efficiently. ### 38. Solid doc control system -- may not be ideal for the configuration management of complex assemblies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Greenlight Guru Quality Management System?** 1. Simple and effective doc control system 2. The new risk management tool is effective and easy to use 3. Prompt support from Gurus when needed - note: we did pay extra for a customer support package **What do you dislike about Greenlight Guru Quality Management System?** 1. The Product Workspace is not integrated with the Doc Control Workspace 2. The Product Workspace approval process is separate from the Change Order approval process 3. The Product Workspace does not "lock" attachments after an item is approved by the team, this makes it difficult to appropriately manage revision control for design files associated with a device's components and subassemblies. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** 1. The ease of use of the Doc Control System and the associated change order process made it easy for the organization to embrace appropriate doc control processes 2. The training tool makes it easy to manage training status ### 39. Right Sized eQMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Greenlight Guru Quality Management System?** Upsides include: - GG Customer Service, Account Management, and Product Designers are consistent, solicit VOC, and are responsive - all required QMS procedures in a single software platform - relatively easy to implement - user acceptance - continued support from GG **What do you dislike about Greenlight Guru Quality Management System?** Items to (still) work on: - please, please, please come up with a training matrix - add ways to help prove training competencies (e.g. quiz's) - help make it easer to get quality events into the system - adjust the viewing permissions of lite users and consider adding temporary or limited time users (e.g. interns) **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Everyone (in-office and remote) can access required documents, and user acceptance continue to be high. The simple interface is modern and easy-to-use, yet meets the requirements in a robust manner. However, after several years using the system and having our users become more mature in using the system, I am finding there are some deficiences within the system (e.g. analytics, quality events, permissions, tasks, automated notifications). ### 40. Reshaping our company culture **Rating:** 4.5/5.0 stars **Reviewed by:** Kinjal P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Greenlight Guru Quality Management System?** 1. Common Workflow for various QMS elements **What do you dislike about Greenlight Guru Quality Management System?** 1. Training Workflow: Add "competency based" testing question to provide pass/fail score. 2. Workflow needs to talk to each other. Example: If NC workflow is required CAPA than NC workflow allow to open CAPA from NC workflow vs going to CAPA workflow to start. When NC open from CAPA than CAPA workflow "source" should state NC. 3. It is good to have "pre" and "post" quality approval in each work flow. Example: Audit work flow. Audit is completed is required "pre approval"= Execution of Audit. Once all audit findings are closed than final "post- approval" of Quality review. 4. Supplier module to include: Supplier file mainteance ( ISO, Audit, Quality Agreement) and Incoming Inspection module to allow upload actual incoming record for each material. 5. Change Control: Add 5th question for evaluation: Capture additional information as needed due to not every change all 4 questions address the business and compliance need. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** 1. Change Control make simple. 2. Risk management workflow/Design cotnrol. ### 41. Greenlight Guru is a great tool for SAMD company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Greenlight Guru Quality Management System?** GG has been a great tool that is geared towards serving our specific needs. Since it is focused on serving our company it is easier to use and can focus on features that matter to us most. The service is consistently improving and once you are used to workflow it is easy to use as the interface is consistent across modules. **What do you dislike about Greenlight Guru Quality Management System?** If you are new to eQMS it can be intimidating (not GGs fault), but it can take some time to understand the workflow of some tasks. Intially, I had a hard time with Change Orders and getting all of my changes to documents done. To their credit though through training I now understand, and don't have any issues doing those tasks. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Greenlight is managing our Quality system documentation and provides some guardrails to what we need that are specific to our industry. ### 42. eQMS Usage Review **Rating:** 4.0/5.0 stars **Reviewed by:** Seth C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Greenlight Guru Quality Management System?** I really enjoy the simple user interface that the team at Greenlight has provided its customers/users. I think it is rather intuitive and easy for individuals/teams to be able to use the QMS. **What do you dislike about Greenlight Guru Quality Management System?** I don't have a lot of complaints really. I know that there are several features that could be implemented to enhance the potential of the system and eventually if those would be implemented then it would only make Greenlight more enjoyable to use! **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Greenlight Guru has been able to streamline a lot of our quality processes that we use at our organization. From virtually providing no limit as to the number of SOPs we can implement our organization due to a reduction of manual labor to just being able to have a "one source of truth" for everything...Greenlight has definitely allowed us to have more visibility on processes and more control on our data. ### 43. Holistic Online QMS System for Medical Device Development **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron G. | Consulting Medical Device Design Engineering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Greenlight Guru Quality Management System?** Online 24 hour access and quick help from the development team through chat and email. It's relatively easy to upload documents and create and edit the design matrix and risk matrix for our projects. Training is much improved over the previous year. **What do you dislike about Greenlight Guru Quality Management System?** Training topics are sometimes difficult to find through keyword search. Support for previous risk matrix has ended and video training for old risk matrix is still there, so old video training keep showing up even though it is no longer relevant. **Recommendations to others considering Greenlight Guru Quality Management System:** Our company is more of an edge-case for Greenlight Guru (GG), as we are a Consulting Product Developer. So it takes a bit more customization of procedures and processes to tailor the system to our needs. That being said, we are able to tailer the QMS to our needs, handling small clients with fast-developing projects, needing flexibility and ease-of use and low-touch, as well as highly complex years-long development projects with billion-dollar clients having established QMS systems of their own. We are pleased with the solution and would choose GG again. Throughout our partnership, GG has been evolving the product and adding capability, while increasing the ease-of-use. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** We use Greenlight as our QMS, run training events, and perform documentation management usingt this tool. ### 44. How to Make Quality Assurance Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Maxime R. | Director, Regulatory Affairs, Quality Assurance and Clinical Affairs, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Greenlight Guru Quality Management System?** Create their fully traceable Design Control Matrix connected to Risk Management Make Changes efficiently and with full traceability Conduct Design Reviews and automatically generate their DHF Collaborate with partners and SMEs on document design control items Effectively conduct internal and supplier audits to discover root causes and implement required changes The product workspace is great to manage the BoM **What do you dislike about Greenlight Guru Quality Management System?** We really need folders to manage documents. Right now there are no options to have multiple levels of folders. The options in a drop-down list are sometimes limited. We should be able to add our own items to some lists (like we can do for tags). I would like to have a space to manage recurring quality events (supplier evaluation, tool calibrations, etc.) No e-DMR, no e-DHR **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** The documents are way easier to control on Greenlight Guru and we have peace of mind regarding the management of the revision updates. The training management is also way easier. ### 45. Simplifying training modules **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan G. | Tissue Recovery Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Greenlight Guru Quality Management System?** The layout of what training have been completed and also the updated training yet to be completed. **What do you dislike about Greenlight Guru Quality Management System?** Sometimes the system logs me out after only about five minutes and sometimes the verification process can be cumbersome **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Training updates are more streamlined and it is allowing more time for my job ### 46. Greenlight Guru experiences with Start-ups **Rating:** 5.0/5.0 stars **Reviewed by:** Marc M. | Targeting Program Management, Project Plans, Lifecycle Management, Strategic Plannning , Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Greenlight Guru Quality Management System?** I like the templates which enable small companies to get a QMS system in place quickly. Also financial alternatives for smaller companies **What do you dislike about Greenlight Guru Quality Management System?** Not all documents are in a format that are easy to put into a format that is easy for sharing or submitting to regulatory authorities **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** I have spoken with quality consultants who like to see start-ups working in a compliant manner from the beginning and not have to stop and revise multiple documents when they decide to develop their QMS. These consultants like myself have found GG to work well for medical device companies. ### 47. Ease of Use is a great selling point **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Greenlight Guru Quality Management System?** GG is an easy system for a person to set-up especially if they have limited knowledge of systems. Customer support is excellent and team is responsive to adding and changing features. **What do you dislike about Greenlight Guru Quality Management System?** Cost is a bit prohibative for smaller teams and tiered pricing would be good to consider but understand there has to be value and return to consider. Seeing some turnover in staff that may be a little troubling but realistic for roles. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** GG allows for us to have a highly visable user friendly QMS ### 48. Quality Manager of Contra Healthcare Solutions , previously was a Quality Auditor for TUV SUD **Rating:** 2.5/5.0 stars **Reviewed by:** Linet A. | Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Greenlight Guru Quality Management System?** The projects module has a very good interface and links the necessary documents. **What do you dislike about Greenlight Guru Quality Management System?** It is not possible to keep track of the revision of my products and components since the system assigns it automatically, the revisions do not always coincide. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Good documentation and training modules and controls ### 49. Implementation of GG **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Greenlight Guru Quality Management System?** Flexable system for creating a QMS that allows functions to either occur within GG or outside of it when you haven't pruchased all the modules. It is very helpful that GG provides the SOPs, WIs and Forms to assist with the implementation and within the documents it has notes for when company specific details need to be added. Chat feature is extremely helpful and the Guru's are very quick to provide answers / work arounds for each organizational needs. **What do you dislike about Greenlight Guru Quality Management System?** The only drawback that I have encountered is the ability to correct typographical / formatting changes without having to go through the full release process and iterate the version. Subversioning with limited approval process requirements for these types of changes would be helpful. **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Creating a complinat QMS. ### 50. Great eQMS - user friendly and all in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Kinga S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Greenlight Guru Quality Management System?** Greenlight Guru is a great eQMS system. All in one place. Easy to implement, easy to use. Great customer Support - if there is some query - it is solved really quick. At any point you can use learning academy, which include articles and videos on how to use system. System is updated frequenly with new features, which is really great to see. **What do you dislike about Greenlight Guru Quality Management System?** There is nothing what I dislike in Greenlight Guru **What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?** Training space in Greenlight Guru solved our issues, from paper based to fully automated. ## Greenlight Guru Quality Management System Discussions - [When do you think a planning tool/Calender can be incorporated in Greenlight Guru?](https://www.g2.com/discussions/when-do-you-think-a-planning-tool-calender-can-be-incorporated-in-greenlight-guru) - 1 comment, 2 upvotes - [Can my medical device company benefit from using Greenlight Guru’s software if we are based outside the US or intend to sell our devices into international markets?](https://www.g2.com/discussions/markets-served) - 1 comment, 2 upvotes - [Will I have to pay for software upgrades?](https://www.g2.com/discussions/software-upgrade-costs) - 1 comment, 2 upvotes - [Is my organization's data and information safe in the cloud?](https://www.g2.com/discussions/cloud-data-security) - 1 comment, 2 upvotes - [How is the software licensed? Can I install it on my own server?](https://www.g2.com/discussions/deployment-licensing-model) - 1 comment, 2 upvotes - [View Greenlight Guru Quality Management System pricing details and edition comparison](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+13%3A43%3A59+-0500&secure%5Bsession_id%5D=0eb2b925-f610-42db-af69-288a401f50aa&secure%5Btoken%5D=b477817e6d1c4349971bbf7c967067f203ac71be9be83935a46400ed4fb9d2fa&format=llm_user) ## Greenlight Guru Quality Management System Integrations - [GitHub](https://www.g2.com/products/github/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) ## Greenlight Guru Quality Management System Features **Quality Management** - Design Controls - Audit Management - Supplier Network Management - Risk Management **Nonconformance** - Conformance Records - CAPA - Change Management **Quality System** - Analytics & Reporting - Real-time Collaboration - Document Control - Quality Processes **Quality system** - Document Control - Collaboration - Analytics and Reports **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Inspection Management** - Templates - Workflows - Corrective Actions **Compliance** - Standards & Regulations - Permits - Certifications **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Greenlight Guru Quality Management System Alternatives - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (766 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (598 reviews) - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (522 reviews)