Greenlight Guru Quality Management Software Reviews & Product Details

Greenlight Guru Quality Management Software Overview

What is Greenlight Guru Quality Management Software?

Greenlight Guru is the only quality management platform designed specifically for medical device companies. The platform helps companies get safer products to market faster, simplifies FDA and ISO regulatory compliance and provides a single source of truth by connecting the management of all quality processes like CAPAs, risk, audits, document control, training, design control and more. Device makers across the globe are replacing their outdated paper-based and general purpose legacy quality systems with Greenlight Guru to push beyond baseline compliance and achieve True Quality. For more information or to request a demo, visit http://www.greenlight.guru

Greenlight Guru Quality Management Software Details
Product Description

Greenlight Guru is the only quality management platform designed specifically for medical device companies.


Seller Details
Seller
Greenlight Guru
Company Website
Year Founded
2013
HQ Location
Indianapolis, IN
Twitter
@greenlightguru
11,520 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
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Greenlight Guru Quality Management Software Reviews

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Manager, Santiago Regional Hub
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The User Interface is very attractive and makes it easier to navigate. We like very much how everything can be linked, from Design Control Matrix to Doc Control to Risk Management, and how easy is to review data. We are very happy with all that we have learned with the resources from Greenlight about QMS, ISO standards, FDA regulations, etc. Our team is also already liking the new update that will allow us to properly document and review training sessions. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it is a little bit problematic that some team members are inactivated after not entering to the system. I am not sure if that can be changed or what. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We love like a checklist of the ISOs and FDA regulations incorporated so that we know how advanced is our development roadmap without having to reference the documentation. We could thus present our advances to the board and say "we are 80% ready", for e.g. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are advancing in the prototyping and overall development of several biotech and medtech innovations and trying to ensure a high quality in the process, which can sometimes be very burdensome. We have realized that the GG QMS software has allowed us to keep everything organized, validate our assumptions about what the client needs and also the technical aspects of the products. We also realized how important is for potentially selling/licencing purposes that we have something like this in place and finished, as it helps to valuate our technologies higher due to conformance with international regulation. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

For our entire team, interaction with the quality system is paperless, real-time and traceable. Greenlight Guru continuously works on improving the system, listening to the customer feedback. It is obvious that the user experience for them is a high priority. Review collected by and hosted on G2.com.

What do you dislike?

I do not have something that I truly dislike about this system or find to be significant downside to using it. Like all things that improve and update the workflow there is learning curve for the team. Possible challenges that arise in that process are natural and to be expected. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In Greenlight Guru I manage and work the most with Nonconformances and CAPA. Great benefit that this system provided for us is quick and easy reporting of Nonconformances by different team members. Ability to assign tasks for investigations remotely.

CAPAs are easier to link to related sources and documents. Uniform workflow ensures that all necessary steps are considered and all outputs of investigation are accounted for in the corrective/preventive action. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Greenlight Guru can offer packages that are nearly complete company quality systems with an ISO 13485 workflow. All of the big FDA requirements are met as well. The system can handle simple document control to sophisticated development traceability needs. It will also help pull together a compliant Risk Analysis. Support is better than anything I have ever experienced. The system is upgraded frequently and software validation is part of the package. Review collected by and hosted on G2.com.

What do you dislike?

There is not much to dislike. It is expensive, but you get what you pay for. It will not help manage your bill of materials like a PLM system will. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Weigh your company needs vs what Greenlight offers and watch lots of their tutorials to understand how it will fit within your organization. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to control our documents and be compliant with our design process. We have probably saved about 1 employee worth of effort that is used towards helping our customers instead of administration. Review collected by and hosted on G2.com.

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Experience Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Good process for signatures in sign offs for documents and design review. Easily linking design controls and print out a design control matrix. Excellent support team. Easy to upload documents. Streamlined change order process. Review collected by and hosted on G2.com.

What do you dislike?

Some of the usability for navigation is not ideal, can be hard to figure out how to get around the site and go back and forth between pages. I struggle with understanding which roles relate to which permissions. Would really like more integration for tracking training. The account / password reset is also challenging for a lot of users after being locked out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Documenting versions / revisions and tracking design requirements (design controls) with a timestamps and approvals. Also linking risk items to design controls. The system allows us to keep everything organized for a submission to an FDA. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Greenlight Guru was a great choice as a start-up company where everyone works remotely. The design controls and risk management is what sealed the deal. As a SaMD, the integration with Jira was a plus. About 98% of the employees have never worked in a QMS and Greenlight was the most user friendly eQMS that we found. Review collected by and hosted on G2.com.

What do you dislike?

Even though Greenlight says they are a true full medical device QMS, they lack a training workspace. There is no easy way to track trainings, if training is late, and you have to come up with your analytics. Greenlight does not have a way to build quizzes within the system. Currently, we just re-vamped our training process, but there is a lot of work that Document Control needs to do outside of Greenlight in order to make sure trainings are done and in a timely manner. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since we are a start-up, we are in the infancy of our QMS. We have yet to begin design controls and currently have no product out on the market. It is too soon to realize any problems that Greenlight will help us solve. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The prescriptive aspect to it.

As a small medical device manufacturer, we have many personnel who operate in multiple roles. With a self-managed QMS this can often lead, at least in our past experience, to holes in documentation and deadlines not met as the prioritization of work becomes messy.

With Greenlight Guru, you have the ability to assign those multiple roles to individuals within the software as well as adding different individuals to 'teams' to control the workflow even further; this, coupled with the color-coded importance of tasks means that each individual's unique dashboard not only clearly directs them to the work they need to complete, but also helps them prioritize their workload. Review collected by and hosted on G2.com.

What do you dislike?

Primarily, the risk analysis system.

While it does provide all the tools needed to complete a standard risk analysis; I find it is unique about the GLG processes in that it is actually more convoluted than doing it manually; it is worth noting at this juncture that I believe that there are discussions about overhauling this process.

This really boils down to how the scoring of harms is done. Currently, both the probability and the severity are tied to the harm - placing that harm on the matrix; which sounds reasonable.

However, in practice, the probability should be tied to the foreseeable event that would cause that harm - and there are often a great array of foreseeable events, each with different probabilities, that would all cause the same harm.

This means you have to duplicate the harm over and over again as you work through your analysis in order for it to land in the correct place on the risk matrix. This can get confusing when reviewing the analysis; even though the harms are uniquely identified, it is the titles of harms you're really reading. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As mentioned in my "What do you like best" section; the core benefit realized by us is that personnel throughout the company are managing their quality related workflow far more efficiently (and successfully) following the transition to Greenlight. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Locating a document within the system is easy and quick; setup of the system is intuitive and has a natural flow. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the fact that there isn't a training module in which the system can keep track of training for each employee and send emails to read a revised procedure or something similar. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The Greenlight Guru System is easy to use, intuitive, and helps ensure that your quality management system is in compliance with regulations and standards. What's really beneficial is that Greenlight Guru is geared for the medical device market and has worked to assist companies with management as it pertains to the industry. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Greenlight Guru we are solving the requirement to have a validated electronic document management system. The benefit to Greenlight is that as a company, we don't have to conduct the validation or meet the regulatory requirements for electronic systems ourselves. Review collected by and hosted on G2.com.

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Response from Carly McCarthy of Greenlight Guru

Thank you for taking the time to share feedback about your experience with GG! We are happy to hear that our validation process is efficient for you and your team.

If you have any questions about linking documents and conducting filtered searches for audit preparation, please do not hesitate to reach out to our Customer Success team.

Thanks again!

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The software is built on the specific standards required for medical device development. So it is very easy for someone with not a lot of experience dealing with the standards to get started on QMS. The entire eco-system around the software - the consultation, articles, webinars, and podcasts greatly help in the development of our product. Review collected by and hosted on G2.com.

What do you dislike?

Nothing in particular. The software keeps getting periodic updates based on user feedback. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company is currently setting up our Quality Management System (QMS) compliant with the FDA Quality Systems Regulations. Greenlight Guru is a very intuitive system to get started on. We have a testbed QMS system where our employees get trained and experiment with the system. This reduces the potential errors in the actual QMS. Apart from this, the workflow embedded in Greenlight Guru ensures compliance with standards to a certain degree. The biweekly calls with our Medical Device Guru (Wade Shroeder) have been extremely helpful, in not just navigating through the software, but also medical device development process in general. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The posibility to have everything related to the QMS uploaded in ONE system - and the (when you learned) easy access for documents Review collected by and hosted on G2.com.

What do you dislike?

The system cannot search in documents for content - we have to write a very detailed information in "description" to have a chance to trace the record/doc in GG Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As written above - ONE system - easi to use for everyone in Viewcare/Centaflow Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It is very easy to manage large amounts of data and have traceability on all of it. Especially during design & development, where many inputs have to be linked to outputs, verification(s) and validation(s). Furthermore, during the risk assessment the inputs and outputs, verifications and/or validations can easily be added as sources and controls to documents risk mitigation. Review collected by and hosted on G2.com.

What do you dislike?

It takes a long time to fill out the design matrix and risk matrix. I think the whole process of this could be optimized, but it is still way better than doing it in an excel sheet! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are a start-up, acquire Greenlight just before you freeze your design, and do also buy greenlights QMS document package to save time and a lot of money. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are saving a lot of time because it is so easy to link data to each other, and hence have the desired traceability. Furthermore, we are having a better overview of which requirements we have to verify and validate compared to our previous design matrix and risk matrix which was in Excel format.

Lastly we are saving time during change control in general, this can be done within a few minutes while uploading a new version of a document, technical drawing etc. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I appreciate the intuitive interface that lets me keep track of documents, design control elements, and change all within a single platform. As a startup, we've used Greenlight Guru from day one of establishing our quality system, and being able to manage everything online has saved us from many headaches. The design control matrix in particular lets us note details about individual design control elements, link relevant documents, and manage risk, all within the same clean framework. The Greenlight Guru team is very responsive, and is constantly working to improve the regulatory compliance and user experience of the platform, and it shows. Review collected by and hosted on G2.com.

What do you dislike?

It does take some time to learn how the change control process works within the software, and it took us a little tweaking to figure out how to make the workflow work for us instead of creating more forms to fill. Some of the more recent updates have greatly improved the CO process, but especially at first it was somewhat redundant. Again, though, the Greenlight team has answered any and all questions we've had promptly, and we haven't had to work through this in a vacuum. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've been able to, as a small company, keep track of document management and approval very easily - I appreciate being able to see who has approved what document under what role with one click. Greenlight Guru is very conducive to remote work, with email notifications being sent out as tasks are created. And visually being able to see the design review status, risk elements, and document attachments for each design control element is very powerful for tracking and accountability. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The workflows explanation, articles and the accessible team support to resolve any issues or advance further learning Review collected by and hosted on G2.com.

What do you dislike?

Limitation on customizing the fields or attributes embedded in the system. Example, cannot create my own questions on the CO evaluation forms. Also, no training module that can auto populate the training needs with the release of documents. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to use, with great support team and can meet the ISO requirements for any medical device companies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We would be using the Software to manage Complaints Handling, Audits and NCRs. We have utilized the system in managing the Change Management and Design Control. This has helped in managing and controlling our change control, which is helpful for audit trails and production history. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Beautiful interface, beautiful help guide, customer service availability, Design Traceability Matrix is much better with each update to link UN/DI/DOs, one stop shop for QMS compliance (pre and post market), amazing upload conversion from multiple formats to PDF, electronic approvals page automatically added to each document when published. Review collected by and hosted on G2.com.

What do you dislike?

Naming system (everything is DOC-###, no customization for prefixes), steep price point Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you can afford it, I think it's a good system for startups. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows everything needed for QMS compliance within a cloud-based system, with traceability and a great platform for novices to be able to go through the system with guidance. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

To link risk control and design items and to manage current version documents and obsoleted documents effectively Review collected by and hosted on G2.com.

What do you dislike?

When I click 'published' in document management, all documents including change management are shown. But I would like to look only documents except change management stuff. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you struggle with communication between departments regarding documents and DHR, use Greenlight Guru software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

All employees can find and look over current version documents easily via Greenlight Guru software. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

For a startup the most amazing feature once understood how to use: start the document in GLG as a record - not routed in the morning, and end the day with the document in GLG published as record - not routed. This will ensure you have file version history, and never ever again have to leave a document locally on your PC. Then once ready for routing simply change the document to record - routed. This workflow is just stunning. Review collected by and hosted on G2.com.

What do you dislike?

We didn't know that the above "What do you like best?" was even possible. I would argue the top feature is essential. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having a "golden truth" document control system with file logging version history. This is so important for development. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The ability to use the linkages between documents/files is extremely helpful during audits. Very time-efficient! Streamlined and (relatively) uniform workflow for CAPA, AUDIT, NC, CF makes it easy to show the totality of our QMS and how items are related to each other. Review collected by and hosted on G2.com.

What do you dislike?

Change Management workflow could use some improvement (for example, reviewers can accept a Change Order without accepting the documents). Groups of users/roles can't be added to a document review as easily as they should. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to show the QMS as a living, growing system with clear linkages between subsections is fantastic. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The software is easy to use, intuitive and workflows within it are updated in a timely manner to stay compliant with updated standards. It is very easy to train new employees on using the software as well. Greenlight.guru also has exceptional customer support, they go out of their way to help customers, respond to queries and are very receptive to feedback. Review collected by and hosted on G2.com.

What do you dislike?

We have had no issues with the software or the team, adopting the Greenlight QMS software has been a great experience. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to track documentation from all aspects of medical device development within Greenlight and that makes it very easy to manage, it is all in one place. The GO module is excellent for tracking design and development of projects, the traceability and risk matrix workflows provide excellent visibility on the project through all it's stages. Moreover the GROW module has been invaluable in managing CAPAs, audits in an organised fashion. The usability of the software is great and the way it is structured to facilitate ease of document retrieval as well as the built-in change control measures makes the process of going through an external audit very seamless as well. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Helps us comply to ISO13485. Very easy to find relevant procedures and records Review collected by and hosted on G2.com.

What do you dislike?

In-program document editing would be greatly appreciated Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Needs some time to set up correct implementation but once a good base is established its a very handy tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One location for all documents. Programs brings structure in risk and design matrixes Review collected by and hosted on G2.com.

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Chief Communications Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The step-by-step process and built-in software validation make the entire process a million times easier than it would otherwise be, as well as alleviating the anxiety we felt in the past during FDA audits. We especially like the post-market software, and our customer service, QA manager, and warehouse teams have done a great job implementing it. Review collected by and hosted on G2.com.

What do you dislike?

While it is a great software tool, getting our engineers on board was difficult. It was introducing a new platform into their workflow that they weren't accustomed to using. A lot of their work is documented elsewhere, and so importing that into Greenlight, even though it can be done simply as reference documents, still felt like redundant work for them. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start early! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One of the biggest problems we had, which was pointed out in an audit, was our CAPA process. We had some big holes that Greenlight has since filled. Review collected by and hosted on G2.com.

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Response from Carly McCarthy of Greenlight Guru

Hey Robbie -

Our team appreciates you sharing your experience with Greenlight Guru. Glad to hear that you and your team have been able to fill in the gaps and are more confident about your processes since adopting Greenlight Guru.

If there is anything else that we can do, please do not hesitate to reach out to our Customer Success team. Thanks!

UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Makes it easy to stay in compliance without extensive prior knowledge. Review collected by and hosted on G2.com.

What do you dislike?

I find review & re-routing tedious tasks, and although it is necessary to retain quality I wonder if there are ways around it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to track all our documentation. I really like how it makes it easy to know which version is the most recent - it gives you confidence that you are working with, or sending the most up to date document. Review collected by and hosted on G2.com.

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Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

They have medical device industry experience so know the requirements for an eQMS. Review collected by and hosted on G2.com.

What do you dislike?

Waiting for the training module, currently it’s hard to get reports. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Overall it’s for ISO 13485 compliance. Good for remote collaboration. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Greenlight Guru is constantly improving the software to meet user requirements along with the different regulatory needs. They take customer feedback and use it for continuous improvement of the system. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the validation package does is not released well in advance to allow the user to review the validation package prior to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Document control. Many benefits to having the Tag search function to find documents. Review collected by and hosted on G2.com.

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CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

GG QMS offers an ideal balance between documenting detailed project information and representing that information in a clear, intuitive graphical format. Review collected by and hosted on G2.com.

What do you dislike?

Not a "dislike," but the traceability of risk information--individual Hazard=>Foreseeable Event=>Hazardous Situation=>Harm pathways is challenging at times. Different "pathways" to the same Harm must be represented by different versions of the Harm, even if it's the same fundamental Harm. GG's solution is good, just could be more flexible to account for complex risk analyses. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Documentation of Design Controls (User Needs and Design Inputs) and Risk Analysis information.

Effective and efficient process for entering a revising that information Review collected by and hosted on G2.com.

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Quality
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The design controls and risk management matrices offer a seamless way to ensure all requirements and risks have been identified, verified, and/or mitigated. I love not maintaining multiple excel and word documents to create and update my design history file! The document control portion is also seamless and is easy to upload and search for documents. Review collected by and hosted on G2.com.

What do you dislike?

The complaint management system would be improved by offering fields to complete that are all viewable on one screen, with direct and relevant questions to answer. It is hard to consistently input complaints in the same way because the fields are not always intuitive and are on multiple screens. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use this software to begin design controls and risk management activities from the beginning!! It allows us to save so much time by having online design reviews. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can now update requirements and risks quickly and ask others to review changes instantaneously. The document control lets us work remotely and not shuffle paper back and forth!! Review collected by and hosted on G2.com.

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Response from Carly McCarthy of Greenlight Guru

Hi Christie -

Thanks for taking the time to share your positive remarks about Greenlight Guru. We are delighted to hear that your team's experience with our MDQMS software has streamlined your product development processes and given you time back in your day for value-add activities.

As we continue to evolve our software, please feel free to reach out to our Customer Success team with your feedback.

Senior ME, Product Manager III
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

All of the advantages of an electronic QMS plus a more streamlined and logical way of thinking through risk management and the linking back to Design Controls. really allows the product development team to focus on what's really important and that's providing innovation and quality products that meet the regulations and the users needs making the most impact on the patients. Review collected by and hosted on G2.com.

What do you dislike?

Very minimal to dislike here. Their customer success team has been true to their title and making sure that we are doing the best practices in the software and if we have any dislikes they are heard and responded to in a timely manner. In our company we have multiple devices that share common requirements and it can be difficult to visually see what design controls are already tied to specific devices. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Perform a sandbox demonstration with an actual project and test the system it will teach you deficiencies in your system and what Greenlight truly has to offer Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A paper based QMS that has to constantly change and conform to new standards (internally and externally), which significantly impacts every product line and makes it difficult to keep up to date, manage, and have an audit ready DHF that is easily understood by an independent software. As part of the product development team, we are focused on making process's efficient and value added so the engineers can focus on innovation and quality products as opposed to tedious documentation to manage.

So far we have been converting an existing DHF (11 years old) to the Greenlight system and we have completed roughly 80% of that transition in 3 months with a small team. So far I have been very pleased and am excited to roll this out globally Review collected by and hosted on G2.com.

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