KB
Kristy B.
Small-Business (50 or fewer emp.)
"Clinical research trial build"
5/5
What do you like best about Greenlight Guru Clinical?

Greenlight Guru is very user-friendly. The training sessions and academy are step-by-step and walk the user through every stage of a trial build. Greenlight Guru enables users to query, monitor, and export data very efficiently. Excellent customer support! Our clinical guru has been able to answer and resolve any questions during our form/process build. Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

Building the forms and process is a huge commitment and requires a great deal of time from the building team. However, once it is built it can be copied for additional clinical trials. Review collected by and hosted on G2.com.

Response from Elisa Roata of Greenlight Guru Clinical

Thank you for your review, Kristy! I am happy to hear you enjoy our training sessions and Academy walkthrough videos. I'll make sure to share your kind feedback with our customer support and clinical guru team!

If you have any suggestions for improvement regarding form building or anything else, feel free to contact your account manager. We appreciate any and all suggestions.

Susan P.
SP
Susan P.
Data Manaement Specialist
Small-Business (50 or fewer emp.)
"Great learning experience"
5/5
What do you like best about Greenlight Guru Clinical?

How simple the flow is, for entering data. Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

Not being able to use some of the options in tables. Review collected by and hosted on G2.com.

SP
Silvia P.
Small-Business (50 or fewer emp.)
"GGC is a good software for collecting Clinical data. Easy to set-up and user friendly for the Staff."
4/5
What do you like best about Greenlight Guru Clinical?

Setting up GGC is simple, it doesn't require so much time to learn how to build an eCRF for a clinical study.

Customer support is always available if you need help and they always reply quickly. Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

Protocol deviations. The way of defining and highlighting protocol deviations within each patients is not detailed and leds to some misunderstandings. Review collected by and hosted on G2.com.

JC
Jinguo C.
Director of Immunology
Small-Business (50 or fewer emp.)
"a useful eDC - Greenlight Guru Clinical"
4.5/5
What do you like best about Greenlight Guru Clinical?

straightforward, convenient, easy for a beginner Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

when a wrong case number is created, it cannot be deleted. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"User Experience with Greenlight Guru Clinical"
3/5
What do you like best about Greenlight Guru Clinical?

The interface and available features to use but definitely it could be better. Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

First I would say about is, File Upload is the very traditional way to upload, no view file within the Greenlight Guru Clinical System in case reviewing the Lab Files, and it seems the same feature with File Vault as File Upload except for the upload size plus Greenlight Guru control on access is a bit not user friendly.

Secondly, there is no way for multiple Independent reviewers (Adjudicator) to set up a process separately to access and review files with randomized subjects

Third, Setting up Permission is bit tedious when you have a long list of sites, hard to see which permission or sites I am under to choose. I have to count the column or row or minimize/zoom out the screen to see the access bars Review collected by and hosted on G2.com.

Response from Elisa Roata of Greenlight Guru Clinical

Thank you for taking the time to review our system and provide constructive feedback. It is much appreciated.

EDITED: As of April 2024, it is possible to further customize the users and collaborator permissions. The new view makes it much easier now to see which permissions are allocated to whom.

We take customer feedback very seriously and since we cannot contact you directly, we encourage you to reach out to your account manager to further discuss your dislikes. The more details we receive, the easier it is for us to work on further improvements.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Great option for small companies"
5/5
What do you like best about Greenlight Guru Clinical?

The cost makes it possible for even small companies to have a database. The forms are easy to design and when there is an issue, the support team is responsive. The systems are compliant yet streamlined, and the fact that it is designed for medical device companies makes it easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

Requires the sponsor to do the legwork that is normally included for a larger database (hence, the cost savings) Review collected by and hosted on G2.com.

AM
Alison M.
Small-Business (50 or fewer emp.)
"The right EDC for any med tech product study!!"
5/5
What do you like best about Greenlight Guru Clinical?

It is more straightforward with dedicated modules for med tech studies. A lot of the EDC systems have pharma applications in mind, which just bogs down a platform for med device studies that just don't need those modules. With GGC, it is easy to set up and allows us to utilize those medical device features, making study configuration and data entry easy. When the study configuration and data entry are easy, we have fewer mistakes and queries than when we used other systems! Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

There are some features that would be helpful, especially for some types of studies where the IRB has specific requirements for ICFs. We'd like to see an informed consent process be more like signing a HelloSign document. This way we can just upload the document, place the signature fields (multiple if necessary!), and sign it that way. Review collected by and hosted on G2.com.

EA
Emma A.
Mid-Market (51-1000 emp.)
"Good product for a variety of data collection activities"
3/5
What do you like best about Greenlight Guru Clinical?

The adaptability of the platform allows my company to use it in a variety of ways (i.e. study, survey, open access questionnaire) which helps us gather a variety of variable data. The language options also let us reach a much wider audience! The customer service and tech teams are also great at helping with any questions or fixing any issues found in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

Ease of use when setting up. I think it would be more helpful to be able to organize forms into folders and for the previous versions to remain hidden when using the search function. The process show rules are also a bit fickle and don't tend to follow a single line of logic. Also, not something I've worked on personnally, but it doesn't seem like the medical history form and the medications form connect. It would improve consistent terminology within patients to have the indication field for conmeds limited to the medical history input and "other" as needed. Review collected by and hosted on G2.com.

Response from Elisa Roata of Greenlight Guru Clinical

Thank you for your review, Emma! It's great to hear Greenlight Guru Clinical has helped you reach a wider audience with the Translation module, and has given you more flexibility with collecting data.

We also appreciate you took the time to provide feedback and share your ideas for improvement. Rest assured, this will be shared with our teams internally. If you have any other feedback in the future please share that with your account manager.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Great platform with solid technical support"
5/5
What do you like best about Greenlight Guru Clinical?

The technical support is very reactive and efficient. Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

Sometimes it can be frustrating because some changes can only be performed by technical support. Also the form can only be modified by performing a maintenance. In other words, there is no way to develop a new version of the form offline, test it, and deploy it afterwards. You have to create a duplicate of your current form to check if the features you would like to implement is possible. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Creating electronic case report forms for study"
4.5/5
What do you like best about Greenlight Guru Clinical?

It is very easy to set up the forms and they can be designed to collect specific information easily. The different question types make it really easy to set up questions in order to get the exact answers we are looking for which is really important for us. Also the use of validated questionnaires is very helpful as it makes setting the study up a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Greenlight Guru Clinical?

Sometimes we have not been able to do some things that would make things easier for us so we have had to use workarounds or change what we are doing. This involves sending specific information like codes to participants which hasnt always been easy or possible through GG Clinical Review collected by and hosted on G2.com.