I like the platform’s simplicity. It’s easy on the eyes and feels more straightforward to navigate than other ATSs. Review collected by and hosted on G2.com.

I’m sure those features come at a cost (pricing); however, in my role I’m not privy to that information. I do think the price matches the value. Review collected by and hosted on G2.com.

I like that Greenhouse has everything in one place, which makes it easier to manage the hiring process. It's really good that all the information is available there, allowing us to save records and post positions efficiently. Despite being a little complicated, I pretty much like the service. Review collected by and hosted on G2.com.

The system is pretty complicated, especially in terms of navigation. It takes time to figure out how things work. The communication with the support team has been frustrating as I needed to follow up on emails for updates. In terms of flexibility, I feel it's lacking. For example, when we wanted to change platforms, our proposal to pay for half the subscription and not use the full term was rejected. I also think a live chat feature for fast responses would be helpful. The subscription is quite pricey, and I was expecting more for the amount paid. Review collected by and hosted on G2.com.

I like that we have a direct line of communication with the support team and that I can ask them things on the fly, and they always respond very quickly. The communication line is especially helpful because the ETL is pretty complicated, with a lot of tables and different keys and relationships. It helps me figure out what all the different tables mean and where I can find certain information. Review collected by and hosted on G2.com.

A main difficulty with Greenhouse is just about our own usage. The platform is great, but not every recruiter uses it the same way, so it's sometimes hard to pull the right information and have it be consistent across multiple users. It's also a little bit complicated to open recs and add candidates, which I think is one of the reasons why not everyone's using it the same way. Review collected by and hosted on G2.com.

I love the candidate profile view and the scheduling view in Greenhouse. These features, along with the flexibility to add job infos and custom fields, really stand out for me. It gives me a lot of clarity around scheduling, and I appreciate being able to see an overview of all the recruitment processes. The integration side is really working well, giving me an overview that's much better than other tools I've seen. Review collected by and hosted on G2.com.

I think the reporting could be improved a lot, given that it's not giving a lot right now. We're looking forward to improvements, as we're mainly using Snowflake for analytics instead. I'd really love the analytics tool to be usable by recruiters in Greenhouse. The DocuSign integration is another concern. I don't understand why Greenhouse decided that only one person from a company can sign as a company signatory, especially when many companies, particularly in Europe, need two signatories. I'd love Greenhouse to explore allowing more people to sign from the company side and not just one user. The pricing around Greenhouse onboarding could also be better if it comes as an all-in-one package rather than asking us to buy add-ons. The CRM, while working well now, still feels basic, and I think there's room for more features. Review collected by and hosted on G2.com.

I use Greenhouse as my ATS for recruitment and it really helps to consolidate jobs, candidates, and feedback into one system. I can easily see all applicants and active candidates and pull data for each job. I like the visual pipeline feature the most as it makes seeing which candidates are in what phase super easy. Additionally, I appreciate that it is an easily digestible layout. Overall, I really like it and would rate it an 8 or 9 on a scale of recommendation. Review collected by and hosted on G2.com.

I do not find the candidate profiles very intuitive. I preferred the previous view compared to the current one. The pop out on the right hand side for Candidate/Application/All Jobs/Notes/Alerts is not as easy to flip around to view certain information as it was before. It is almost too much information that I don't need. Review collected by and hosted on G2.com.

The interface is extremely easy to navigate, it provides plenty of insight on candidates, and supports recruiting processes by simplifying the interview steps. Review collected by and hosted on G2.com.

My only critique is that it can sometimes be tricky to find exactly what you are looking for. Some examples are settings, email templates, etc. Review collected by and hosted on G2.com.

I love how Greenhouse is extremely reliable—over the 7+ years I've used it, I can only remember about a single incident. It's also fairly flexible, allowing us to use webhooks for automation. The platform offers the ability to create customized workflows and solutions using its API, which is incredibly valuable for building solutions tailored to our specific needs. I also appreciate that it serves as a centralized platform to manage candidates' hiring processes, offers robust reporting, and allows data to be ingested into our data lake for integration with other tools. Greenhouse's integrations with other hiring support tools and the automation of tasks enhance its utility and effectiveness. Review collected by and hosted on G2.com.

They have been slow and conservative in AI adoption. Some features that are commonplace in the market, such as AI scoring for applications, have not been developed and intentionally. Review collected by and hosted on G2.com.

I really appreciate Greenhouse for keeping everything organized and helping us keep track of all our candidates. I find its format super easy to use. I particularly like how it's divided into positions and stages within each position, making it visually easy to understand and keep track of everything. On a regional level, being part of a small-sized business, Greenhouse helps keep everything organized and aligned. On a global level, it maintains visibility with higher ranks and helps keep everyone aligned on objectives and processes. I'd rate my likelihood to recommend Greenhouse a solid 10, I love it! Review collected by and hosted on G2.com.

Sometimes when I move candidates (ex. from app review to screening call) it glitches and takes time to show so sometimes I get lost. Review collected by and hosted on G2.com.

I LOVE Greenhouse. I like the UI, the way things flow, it integrates with most platforms. Review collected by and hosted on G2.com.

I think the reporting feature could be clearer and less confusing. Right now, I find it difficult to get my reports exactly right.

For example, we record each hire by month. If an offer crosses into a new month, or at least isn’t resolved within the same month (for instance, we give an offer on 3/27 but negotiations continue and the candidate signs on 4/2), it seems to throw off the monthly counts. Review collected by and hosted on G2.com.

I like that it provides an organized system for recruiting. Each step of the process can be tracked and recorded in one place, and it also makes it easy to collaborate with colleagues who are working on the same recruitment initiatives. Overall, it’s a very smooth system and an improvement over our previous recruitment software provider, Workday. Review collected by and hosted on G2.com.

I honestly can’t think of any real downsides. The only thing I’ve noticed is that the constant reminders to enter notes can be a bit annoying—sometimes you’re busy and just don’t have time to do them right away. It would be nice if Greenhouse offered options to adjust how often those reminders are sent, with different intervals to choose from. Review collected by and hosted on G2.com.