Stevie-Leigh W.
SW
Stevie-Leigh W.
Mid-Market (51-1000 emp.)
"Slowly catching up to AI speeds"
3.5/5
What do you like best about Greenhouse?

Still a strong ATS, and I'm a big fan of Real Talent. Looking forward to new reporting capabilities too. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

Other ATSs such as Ashby are miles ahead in the AI and automation space - Greenhouse has the tenure but seems to be moving slower to catch up with the speed of other tools. I think they will get there, likely just doing their due diligence rather than jumping two feet into AI adoption, but unless we see big steps in the next 6-12 months we may need to consider other options. I'd much prefer to have all the advances within one tool rather than supplementing with ad-ons like Willo/Paradox/Metaview to elevate processes and speed up recruitment. Review collected by and hosted on G2.com.

Nadine T.
NT
Nadine T.
Registered Behavior Technician
Mid-Market (51-1000 emp.)
"Easy to Use, Feature-Rich, and Great Integrations"
5/5
What do you like best about Greenhouse?

It’s very easy to use and has really nice features. I also really love the integrations. Its a very intuitive ATS Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

When you hire a candidate against a req, you can’t just leave the job open. If you close it, it automatically rejects the remaining candidates. I’d really like an option to move all active candidates into a new req instead of having them rejected. Review collected by and hosted on G2.com.

MC
Mark C.
Talent Acquisition Manager
Mid-Market (51-1000 emp.)
"Consistent Scorecards for Better Candidate Evaluation"
4/5
What do you like best about Greenhouse?

The ability to set scorecards /consistent candidate measuring. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

Can be "clunky" at times. Lack of external sourcing tools. Review collected by and hosted on G2.com.

Marla C.
MC
Marla C.
Talent Acquisition Associate
Mid-Market (51-1000 emp.)
"User-Friendly ATS with Integrated Onboarding"
5/5
What do you like best about Greenhouse?

I love how easy Greenhouse is to use. I've used a lot of ATSs during my tenure, and I think Greenhouse is probably the most user-friendly. It's great for reviewing applications, and even just as an applicant, Greenhouse is one of the easiest ATSs to apply with. When we're at the application review stage, it makes it really easy to just tap through applications and either advance or reject. It provides a lot more structure and organization, allowing all my stakeholders to see what I see in terms of candidates. I think it makes everything easier. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

I think I like most of the capabilities of Greenhouse. There's not much I would change. I do wish some features, like the auto reject filters, were included in the standard purchase without needing to pay extra. Whenever you get over a 100, 200 candidates in one day, it's hard to go through every single one. It would be helpful if the auto reject feature was available to us without additional cost. Review collected by and hosted on G2.com.

Armando R.
AR
Armando R.
Global Talent Acquisition Manager
Mid-Market (51-1000 emp.)
"Customizable ATS, Needs Better UI and Support"
2.5/5
What do you like best about Greenhouse?

I really like that Greenhouse can be heavily customizable. It's a very good feature to have the ability to tailor it to what we want. It's been useful as an ATS to focus on targeting different job boards and keeping track of a good volume of candidates across different countries. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

Sometimes, I get their support, like, the customer support stacking. I feel like there's instances in which they might reach out just to get some information but they really did care about the improvements, so both the product in customer success could be improved. I think if you're hiring for a position you open once every couple of months, that's good, but if you have multiple positions open at the same time in different countries, it's not enough. I think this needs to be improved. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Some thoughts about Greenhouse (support, customization etc.)"
4/5
What do you like best about Greenhouse?

In Greenhouse, you have a lot of different features and you can customize extensively, which is helpful for organisations that work in different countries and under different jurisdictions.

I personally also enjoy the different trainings, and appreciate the ability to have sessions also in small groups with Greenhouse to ask questions. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

There are some features that could be further developed - for example being able to share email templates with certain team members only instead of the whole team. Also sometimes it is hard to keep track when automatic emails are being sent to candidates, so the complexity and customization comes with pros and cons. Review collected by and hosted on G2.com.

Shivam S.
SS
Shivam S.
Educator
Mid-Market (51-1000 emp.)
"Extremely Easy-to-Use UI That Makes Candidate Tracking Simple"
4/5
What do you like best about Greenhouse?

Greenhouse UI is extremely easy to use. Like one can start using it from word go without any help or supervision. It also helps to track candidates a lot easily Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

One thing that I noticed is difficulty in tracking candidate names where the list is large. Also, rejected candidates go at last and there is no proper filter to search them by name Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Streamlined Recruiting with Intuitive Workflow"
4/5
What do you like best about Greenhouse?

I use Greenhouse for recruiting and managing candidates for inbound resumes and sourcing new ones that find on Linkedin. There's also a portal that you can create for 3rd-party / agency recruiters to submit candidates and you can also manage it that way. In terms of performance, it is pretty solid, never had any outage or 505 errors and it is compliant with GDPR in Europe and US privacy protection laws. It doesn't have AI thats the down side and the pricing could be a bit pricy. I also find its UI pretty straightforward, which makes managing the workflow pretty good. The initial setup was also pretty straightforward, and I like how it integrates with other tools like a fraud detection tool called Attesto and LinkedIn. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

The color green is always there, wish it had other options. The UI's been around for a while and it's easy to use but wish they spend time to give user an option for darkness mode or at least some update or option for change. Review collected by and hosted on G2.com.

AS
Angie S.
Talent Acquisition Specialist
Mid-Market (51-1000 emp.)
"AI-Powered ATS Boosts Hiring Efficiency"
5/5
What do you like best about Greenhouse?

I find Greenhouse to be a fantastic ATS that has greatly helped my team and me stay organized by keeping track of applicants and open positions. It's easy to learn, and I appreciate that the platform is constantly evolving with new features. The addition of AI has made the recruiting and hiring process smoother and more efficient, and I really like AI in job descriptions and the integrations, which help me save time. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

There are some features with bulking like reorganizing my application questionnaire; I have to do it individually. I spoke with someone from Greenhouse, and they are working on it. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
AC
Verified User in Computer Hardware
Mid-Market (51-1000 emp.)
"Robust Interview Plans, Easy Integrations, and Impressive New AI Features"
4.5/5
What do you like best about Greenhouse?

We like the robust interview plans and scorecards, the intuitive interface, and the ability to customize our settings. The integrations with Rippling as our HRIS, Gem, and Brighthire were also very easy to implement. We’ve found it has strong uptime, and we’re impressed with the AI functionality it has rolled out. Review collected by and hosted on G2.com.

What do you dislike about Greenhouse?

It feels like we’re being asked to pay for every new feature they roll out (which I haven’t experienced with other ATSs). We also don’t have a dedicated support person, and our current account manager has only reached out to sell. He doesn’t take a consultative approach. Review collected by and hosted on G2.com.