I like that Greenhouse is very easy to use and very simplistic. Even with over 200 hiring managers in the field who aren't necessarily recruiters, they find Greenhouse very easy to use. The front end user experience is very simplistic, making it straightforward to roll out to my team. Review collected by and hosted on G2.com.

The back end of Greenhouse isn't extremely user-friendly for us in the retail side. I'd love to see more bulk features, especially since we have about 700 evergreen roles that are consistently posted. Anytime anything needs to be updated, it's a manual process. I can't go in and bulk update all of my CSR roles at once, which would be really helpful. The back end takes a lot more manual work compared to the previous system we used. Review collected by and hosted on G2.com.

It’s very intuitive and easy to navigate. It integrates smoothly with our workflows and has helped us elevate our processes, which has boosted engagement. It has also enabled us to automate many tasks that were previously manual, leading to better performance and faster hires. Overall, we’ve seen a clear ROI. Support has been consistently responsive and helpful. Review collected by and hosted on G2.com.

While it has helped us streamline many processes, getting it up and running—and then maintaining the workflows—has taken a large amount of effort. Review collected by and hosted on G2.com.

Greenhouse is an incredible platform that allows for seamless communication with candidates, amongst internal team members and scheduling interviews. The platform has met our agency’s needs thus far and has a lot of functionalities that are an added benefit to our recruitment process. The implementation process requires a lot of dedicated time working in the platform but it truly prepares you to be ready to go live on day one. Their customer support is always available and is great at resolving any issues. Review collected by and hosted on G2.com.

There is very little that we dislike about Greenhouse at this time, but it is a big learning curve if you have never used this kind of ATS before. There is a lot of testing of the system to make sure everything is functioning how you need it to. It integrates well with our job boards, but one in particular is Handshake where we cannot integrate it without paying for the package within Handshake. Unfortunately, due to the cost of both Greenhouse and what the package would cost with Handshake, we have to manually post our positions to Handshake, but can provide the direct URL so we can track who is applying from that site in Greenhouse. Review collected by and hosted on G2.com.

What I like best about Greenhouse is its intuitive and user-friendly interface, which makes managing candidates and coordinating with hiring teams straightforward. The workflow is well organized, and the collaboration features help keep everyone aligned throughout the recruitment process. It also integrates well with other tools, making day-to-day recruiting activities more efficient. Review collected by and hosted on G2.com.

there is still room for improvement, particularly in the reporting and analytics capabilities. While the available reports cover basic needs, generating more customized insights and extracting actionable data can be challenging. Enhancing the flexibility and depth of reporting would significantly improve the overall experience. Review collected by and hosted on G2.com.

I love that Greenhouse is super user-friendly, offering a lot of different tools within its ATS platform that cater to both the recruiter and candidate experiences. It's clear that the user and candidate experiences were a focus when it was made, and I really appreciate that. The platform's usability makes our job easy, and it's not hard to find what we're looking for. We love it. Review collected by and hosted on G2.com.

I think the Greenhouse onboarding side could be improved a lot. There's a lot of focus on the recruiting side and not a lot on the onboarding side. Things have stayed the same over the years, and I would love to see more updates and improvements. Also, we can't use it with our HRIS platform because we use Paycom, and that integration is not available yet. Review collected by and hosted on G2.com.

How user friendly it is and how customizable it is. It allows you to add candidate interview stages and customize almost everything. I also like the smart features that remember the candidates that you have previously looked up/worked with when you go to search a candidate name. Review collected by and hosted on G2.com.

It won't let you add interview questions all at once- you have to copy and paste one by one. Also, it's sometimes a lot of steps to get to each stage. Review collected by and hosted on G2.com.

I really like the ease of use with Greenhouse. It's intuitive for our hiring teams to navigate, as well as the Talent team. There's a handful of helpful integrations that are helping our team streamline our hiring process, and when there's questions, we've got a lot of resources to answer them. it also provides a lot of room for customization and automation. Review collected by and hosted on G2.com.

Pricing is a factor. We're a non-profit so every dollar counts, and not having a lot of the basic functioning of an ATS even at the highest price point is a little bit of a tough sell. The user permissions for users are also bundled within each other, so it's harder to get the specific permissions needed for specific individuals. And there's limitations with the auto-reject features and application filtering needing to be done manually. Review collected by and hosted on G2.com.

I like how Greenhouse helps us rack and stack candidates for different jobs. The onboarding feature is great as we hire candidates through Greenhouse and then launch them into onboarding. The reporting functions are really useful for tracking metrics and KPIs. The scorecard features are great because they're very helpful in easily distinguishing different interviews and using the new AI features in the scorecards helps when sending information to hiring managers and leadership. The scorecards also help set up interviews by giving direction and pointing where the interview needs to be focused, whether on the recruiting side, the hiring manager, or the technical screen. Greenhouse gives us everything we need for tracking applicants, gathering resumes, reviewing interviews and offers, and going through approvals for reps and offers. It's a really great tool. Review collected by and hosted on G2.com.

The biggest thing that could be improved in Greenhouse is the database searching for candidates. It's really difficult to search for older candidates or those who have applied to previous jobs. The search feature can be effective if you know what you're doing, but it’s tough. Once you get filters in place, it's hard to visually review the candidate profiles, and it's tough to know what you're looking at. Review collected by and hosted on G2.com.

Simple, intuitive UI/UX that’s easy to navigate, with fast performance. There are lots of possibilities to integrate with other apps, which makes it flexible for different workflows. I haven’t had to use support myself, but colleagues have used it and say it’s 10/10. The AI features are also cool and help improve my workflow. I don’t have visibility into the pricing, but it seems fine. Review collected by and hosted on G2.com.

a bit to complex in terms of user experience some times... like there's A LOT of thing you can do, sometimes too many hehe Review collected by and hosted on G2.com.

its structured hiring approach, intuitive user interface, and robust automation capabilities. It is widely considered a top-tier applicant tracking system (ATS) for organizations focused on collaboration and efficient, data-driven hiring Review collected by and hosted on G2.com.

Based on user feedback, most people find Greenhouse Recruitment to be a powerful, structured Applicant Tracking System (ATS) that is nonetheless hindered by a steep learning curve, a clunky user interface, and limited customization. Review collected by and hosted on G2.com.