--- title: Greenhouse Reviews meta_title: 'Greenhouse Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3978 reviews by the users' company size, role or industry to find out how Greenhouse works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3978 scale: '5' date_modified: '2026-08-14' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # Greenhouse Reviews **Vendor:** Greenhouse Software **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,978 ## About Greenhouse Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they’ll ever need to get measurably better at hiring. With Greenhouse, organizations can cut recruiting costs and ensure every hire is the right hire. Their industry-leading, AI-powered software supports every stage of the hiring process, from sourcing to onboarding, empowering companies to hire top talent quickly, consistently and fairly – today and as their business grows. With a structured hiring approach at its core, Greenhouse makes it easy to define the role, requirements and attributes of a successful candidate before a job is posted, enabling internal alignment and more confident, data-driven decisions. Greenhouse Real Talent™ enhances this process by helping teams identify and prioritize real, qualified candidates while detecting fraud, spam and impersonation attempts. They’ve helped over 7,500 companies across diverse industry verticals and scaling goals turn talent into a strategic advantage, so they can be ready to hire for what’s next. Some of the most successful companies, like Hubspot, Block, NFL, Lyft, Trivago and HelloFresh, use Greenhouse for data and guidance on the behaviors and capabilities they need to improve their overall hiring performance. They have also received numerous awards showcasing their commitment to product innovation and great hiring, including: G2 Top 50 Best HR Products (2025), G2 Best Enterprise Products (2025), Fortune Best Workplaces (2019–2024) and Inc. 5000 (2018–2024). © 2024, Greenhouse Software, Inc. All rights reserved. "Hire for what's next," “The/Your all-together hiring platform,” "Talent Makers" and the G Logo are trademarks of Greenhouse Software, Inc. ## Greenhouse Pros & Cons **What users like:** - Users appreciate the **ease of use** of Greenhouse, noting its intuitive interface and streamlined processes for efficiency. (868 reviews) - Users love the **easy integrations** with other tools, enhancing customization and streamlining candidate management. (467 reviews) - Users appreciate the **intuitive and easy-to-navigate UI** of Greenhouse, enhancing their daily recruitment tasks effortlessly. (446 reviews) - Users appreciate the **user-friendly interface** of Greenhouse, facilitating easy edits and quick data exports. (394 reviews) - Users find Greenhouse to be **intuitive and easy to use** , enhancing their overall experience with its user-friendly design. (390 reviews) - Users appreciate the **helpful support team** of Greenhouse, providing reliable assistance and customization options for their hiring processes. (367 reviews) - Customizability (354 reviews) - Customer Support (313 reviews) - Efficiency (308 reviews) - Time-saving (307 reviews) **What users dislike:** - Users express frustration with **limited customization** options, particularly in reporting and scheduling features, impacting their workflow. (364 reviews) - Users find the **missing features** in Greenhouse frustrating, as they hinder efficient candidate management and tracking. (274 reviews) - Users find Greenhouse's interface **not intuitive** , requiring excessive clicks and causing frustration during navigation. (258 reviews) - Users find Greenhouse **not user-friendly** , especially due to clunky scheduling and confusing navigation for new users. (237 reviews) - Users find the **candidate management process less intuitive** , struggling with missing information and managing multiple job applications. (214 reviews) - Users find the **learning curve steep** with Greenhouse, due to its clunky customization and confusing features. (201 reviews) - Lack of Clarity (192 reviews) - Navigation Difficulty (175 reviews) - Integration Issues (163 reviews) - Scheduling Issues (160 reviews) ## Greenhouse Reviews ### 1. Easy to use & great integrations **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Greenhouse?** I appreciate the ease of setting up jobs and the integrations that Greenhouse has adopted over the years. GH is a breeze to use, and as a coordinator, it's essential to have software that allows me to be agile when roles are opened or have changed. I love how key fields are set up, such as the JD field, info can be easily organized by department, and interviewer info is easy to access. In terms of integrations, GH syncs up with gcal, so you can easily see interviewers schedules, and it's been so helpful that it now syncs up with Zoom so we can easily schedule remote interviews and send out confirmations without having to toggle between multiple screens. **What do you dislike about Greenhouse?** Zoom updates are hard to udate/ multi-panel interviews are hard to reschedule (usually you have to delete and start over...I wish there was a way to go into the 'schedule all feature' even after someone is schedule to update) **Recommendations to others considering Greenhouse:** Allow the notification feature to add in a specific 'time' and sync with gcal. For instance- I send reminders to myself for specific candidates (send a candidate their take home test on Monday)- I would like to be able to schedule a time for the reminder (as it stands now, I send a reminder and then also go into gcal to add in a reminder for the specific time the task needs to be done by) **What problems is Greenhouse solving and how is that benefiting you?** Multi-round interview scheduling, job posting to multiple sites, interview prep and candidate confirmation emails. ### 2. Good but not Great **Rating:** 3.0/5.0 stars **Reviewed by:** Marina G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Greenhouse?** It's easy to use for candidates and the application process is quick and simple **What do you dislike about Greenhouse?** The reporting features are really lacking. As Recruiter on jobs I cannot get an overview of activity (interviews with Hiring Mgrs or other members of the hiring team) on my dashboard. I have had this feature before in other ATS. The only way to get a daily overview is to create a customized daily report but even then it is not very good. Greenhouse onboarding has issues with the ADP connector. As a global organization we hire internationally and greenhouse does not push candidates through the ADP connector if they do not have a SSN. We have to manually enter all global hires. I wish scorecards were customizable for different level of interviews (one set for the HR level, HM level, or the onsite/other interviewers). **What problems is Greenhouse solving and how is that benefiting you?** The ATS is easy to use on the candidate end and pretty easy to use for interviewers. ### 3. Greenhouse has a lot going for it but definitely some difficult shortcomings **Rating:** 2.5/5.0 stars **Reviewed by:** Rosa B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Greenhouse?** I do believe their are some good options around customization but have yet to see it used correctly. Our AM has been doing his best to be helpful. **What do you dislike about Greenhouse?** It takes a lot of clicks to do simple things. Due to the ability to customize, making the system messy is very easy to do. Reporting is not very helpful. Updating posts is cumbersome. **Recommendations to others considering Greenhouse:** Start slowly and make sure you are customizing properly and using best practices. Partner with your account manager to ensure this is done. It has the ability to be great! **What problems is Greenhouse solving and how is that benefiting you?** We are solving organization of our recruiting process and trying to bring us to a place of best practices. ### 4. Does the basics, but lacks a lot of intuitive functions **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Greenhouse?** Organization Scorecards Time to fill predictor **What do you dislike about Greenhouse?** Not intuitive Can find the same information in several places Often information can be hard to find if you don't know exactly where to go Can accomplish the same task in a multitude of ways which is hard for non-superusers to navigate UX and UI could use some clarity, in particular during the application review stage. Not all file types render (in particular Word and PDF) Lack of pipeline view (who is in what stage) without having to pull a report Reports are often clunky and hard to pull easily Communication logs aren't stored centrally (again info in multiple places) Integrations aren't ideal Lack of training and access to reps / slow response time from CS **Recommendations to others considering Greenhouse:** Get really clear that Greenhouse will be able to do all the things you need it to do. If you're a smaller company, opt for a more nimble platform. Ask for in-depth demos of what the product can do. If you're building a recruiting function for the first time, I wouldn't recommend Greenhouse. **What problems is Greenhouse solving and how is that benefiting you?** ATS - recruiting organization, reports, and storing prospects ### 5. Good ATS but complicated for our size organization **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Greenhouse?** good for managing process, it makes it easy to know how many candidates are being considered and where they are at in the process **What do you dislike about Greenhouse?** Too many steps to set up the jobs, there should be an easier way to duplicate jobs so you don't have to do as much set up **What problems is Greenhouse solving and how is that benefiting you?** having GH has made it easier to manage recruiting overall. We've become more efficient with tracking candidates so it helps with candidate experience ### 6. Great for Small Businesses **Rating:** 3.0/5.0 stars **Reviewed by:** Megan A. | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Greenhouse?** Our Recruiters and Hiring Managers love the flexibility and ease of use. **What do you dislike about Greenhouse?** There are a lot of limitations when it comes to audit capabilities and logic for fields or offer triggers that make it more difficult for us to optimize and scale. **What problems is Greenhouse solving and how is that benefiting you?** We have one central place where we receive referrals and applicants, can review resumes, schedule and produce offers. We are also able to integrate with several tools, like LinkedIn, Starred, HireRight, HackerRank, DocuSign and Workday ### 7. Solid and easy to use, lacking pipeline visualization and robust reporting **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2020 **What do you like best about Greenhouse?** How easy it is to use and how simple the process is for hiring managers. I also appreciate all the integrations with other tools (LinkedIn, Calendly, Gem, TalentWall, Bamboo, etc) **What do you dislike about Greenhouse?** There is just no easy way to visualize your pipeline in their interface. I feel like it's easier for candidates to slip through the cracks if I don't set manual reminders or use a 3rd party tool for this. Additionally, their reporting is really narrow - it would be much more powerful if I had the ability to set multiple custom filters like you would in Salesforce or Insight Squared. **What problems is Greenhouse solving and how is that benefiting you?** We are benefited by a single source of truth for all candidate communications. The bcc maildrop feature is incredibly helpful and it is easy to track all feedback and notes in Greenhouse. **Official Response from Hayley Handler:** > Hi there, Thanks for your feedback. We will share your note about wanting to see additional report visualizations within Greenhouse to our product team. This type of feedback is extremely valuable to us as work to continuously improve our solutions. We are continuing to build upon our in-app reporting capabilities - most recently, we released a new version of our Report Builder that has more custom report options and enhanced filtering capabilities. You can find more info on this, here: https://support.greenhouse.io/hc/en-us/articles/360000954692-Report-Builder-overview. If you haven't already, we recommend reaching out to your CSM or support team to learn more about how Report Builder can help your team. You can also visit the Best practices section on our customer site for Reporting and data integrity tips based on your package tier: https://support.greenhouse.io/hc/en-us/sections/360000935132. Best, Your Greenhouse team ### 8. So close to being a good solution, but not there yet **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Greenhouse?** easy to learn how to use. Frequent updates and improvements. Lots of webinars and additional resources. **What do you dislike about Greenhouse?** There are so many things that greenhouse fails to consider for candidate experience, and the workflows aren't as customizable as i would hope. for example, there are set 'tasks' for recruiter/coordinator/etc but that doesn't account for teams like mine where the coordinator takes on many recruiter tasks. The fact that it doesn't connect with gmail - ie - when i send an email through greenhouse, i can't reply to it from my gmail until the candidate replies first. If i have to follow up with someone, i have to send an additional email which bogs down their email. During suggesting availability, i can't see multiple interviewer calendars, like i can in the schedule interview view. The functionality clearly exists, so why can't it be applied to the request workflow? If we want to change an interview plan (ie change names of stage, update stages etc) it impacts all current candidates, so we often have to open up a new job, and then transfer candidates. if we mark a candidate as hired and leave the job open, it will create a new opening, which is not always needed. Please prompt us before creating a new opening. Confusion between offices and locations. and GDPR is complicated and none of the GH workflows make sense for GDPR. **What problems is Greenhouse solving and how is that benefiting you?** easy for our stakeholders to use and learn. **Official Response from Hayley Handler:** > Hi there, Thanks for bringing your experience to our attention. We're sorry to hear that we are not meeting your expectations. In reading through your review, we see a few key areas where we can help improve your experience. 1) Greenhouse has a Gmail plug-in that you can download to capture candidate communications with a click of a button. If you’re not already familiar with this functionality, reach out to your CSM to learn more. They can also share the rationale behind why we offer this method vs. asking our customers to give access to their entire inbox for a true Gmail integration. 2) On suggesting multiple interviewer availability, it sounds like you are trying to see multiple interviewers' availabilities when you send the 'Request Availability' email to candidates - if so, this is an excellent suggestion that we are sharing with our Product team. To create additional efficiencies in the immediate, if you set multiple users as 'Default Interviewers' for a specific interview within the Interview Kit, then all of those interviewers' availabilities will appear automatically in the 'Schedule Interview' window. Additionally, we’d suggest a further conversation with your CSM to learn more about your scheduling process holistically and find ways to optimize your workflow (having a designated group of interviewers assigned within the interview kit may be one option, but there may be other routes to explore). If what we’ve suggested still doesn’t address your needs, your CSM will bring your feedback directly to our Product team to help inform how we continue to evolve our scheduling functionality with direct input from customers needs. 3) That same suggestion above can also be applied to feedback about changing an interview plan. It’d be helpful to learn why and when adjustments are being made in your process, and to see if there’s a possibility to reduce the need to make edits as you’re continuing to interview candidates. That will ensure they have a consistent experience and reduce this challenge for your team. We do understand that things change throughout the hiring process, so when you do need to make changes you can rename interview stages without having to close, copy and re-open the job. 4) Regarding your feedback on creating new openings, Greenhouse has functionality for a 2-stage approval process to avoid automatically creating another opening which may be a consideration for your organization. Additionally, we recently released the ability for customers to delete openings in Greenhouse as long as those openings are closed and unfilled, which may solve for the issue you mentioned (see here:https://support.greenhouse.io/hc/en-us/articles/360053595212-Delete-opening). If it doesn't, it would still be helpful to further understand why you prefer to leave a job open if you’ve made a hire so we can share that feedback with the Product teams focusing on this area. 5) Lastly, to your point on GDPR , we agree that GDPR is complicated and every company will handle it differently based on their interpretation of the law. Your CSM will be able to work with you to provide workflows that would be optimal for your organization. For the workflows that do not make sense, your CSM can set up further conversations with different members of our Product team to better understand your business' needs. Greenhouse is a flexible tool but as every company has their own methods and workflows, your CSM is a great resource to partner with to optimize your workflows, ensure you have the latest product updates and act as an advocate for your product requests. Thank you again for taking the time to review us and share your candid feedback. We hope to work closely with you as we iterate and improve our partnership. Best, Your Greenhouse team ### 9. Honest Greenhouse Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Greenhouse?** Greenhouse is a standard ATS system. I like how Greenhouse tracks interview feedback and that there are a decent amount of email templates to select from. **What do you dislike about Greenhouse?** 1. We can't select whether we display the external job title or internal job title in the system. We would like to display the external job title in the system in order to differentiate between positions. 2. Req ID #s are not based on the last job that was created. They are based on the last time someone clicks the generate ID button. Therefore, you may see gaps between req #s. 3. Reporting options are limited. We do not have the ability to pull open and closed jobs without pulling a ton of other information that we do not need. 4. We would like to see arrows on the "all jobs" tab that allow you to move from position to position (similar to the arrows displayed when moving from candidate to candidate). 5. I think the actual user interface could use some updates. I would like to see candidates displayed by the stage they are in without having to use filters. Currently, candidates are displayed by the order they applied. 6. Greenhouse is one of the more expensive ATS. 7. Customer service is all via chat/email. There is no phone support. **Recommendations to others considering Greenhouse:** Do your due diligence and review other applicant tracking systems. **What problems is Greenhouse solving and how is that benefiting you?** Like any ATS, Greenhouse helps us track and pipeline candidates. It allows us to automate the majority of the recruitment process. ### 10. Greenhouse is okay for hiring **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2020 **What do you like best about Greenhouse?** I like that Greenhouse tracks my open roles and candidates across those different roles that have applied. **What do you dislike about Greenhouse?** To me, Greenhouse is not that user friendly. It seems like its UI could get an update, as it looks/feels/drives very programmer to me. **What problems is Greenhouse solving and how is that benefiting you?** We are solving the problem of not having all of our open positions and candidates in one neat place for review and interviews. ### 11. If I will be asked by a friend to recommend an ATS, Greenhouse will not be my first option. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Greenhouse?** I like the following : 1.) The eye-pleasing interface 2.) Ability to send emails to candidates 3.) Tagging system to involved or concerned recruiter/interviewer 4.) Ability to monitor and track what stage the candidates is currently in 5.) Ability to link and direct applications from other online portals to Greenhouse **What do you dislike about Greenhouse?** Greenhouse needs to improve on the following: 1.) Reports extraction 2.) Limitation of each user on jobs that they are not tagged 3.) Possibility for duplicate and multiple applicant profiles **What problems is Greenhouse solving and how is that benefiting you?** Reports ### 12. Easy functionality, great help center **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Greenhouse?** Really great help centre articles, easy to navigate **What do you dislike about Greenhouse?** Reporting functionality and ability to ensure data integrity **What problems is Greenhouse solving and how is that benefiting you?** Helps for tracking candidates and pipelining, keeping track of/opening and closing our jobs, advertising on our job boards ### 13. Interesting but not outstanding **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Greenhouse?** the opportunity to improve the system as long as you use it **What do you dislike about Greenhouse?** it could be more user friendly especially for managers **What problems is Greenhouse solving and how is that benefiting you?** none in particular ### 14. too many useless feature **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Greenhouse?** very customized feature, we can do lots of things on it **What do you dislike about Greenhouse?** cannot review the application with Stars, either YES or NO to the application, so annoying **Recommendations to others considering Greenhouse:** no **What problems is Greenhouse solving and how is that benefiting you?** application tracking, nice feature ### 15. Great scheduling platform, could use some improvements! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2019 **What do you like best about Greenhouse?** Greenhouse was fairly easy to learn. I like the fact that it is user friendly and includes all candidate information. I also like that it syncs automatically with Google calendar and Linkedin to provide us with all the candidate's information. **What do you dislike about Greenhouse?** I dislike how much I need to cross check with other platforms to make sure I'm not scheduling over something important. I wish Greenhouse would automatically update user tags and make my job a little faster, but they are constantly improving the platform. **Recommendations to others considering Greenhouse:** I recommend using their customer support to answer any questions you may have. **What problems is Greenhouse solving and how is that benefiting you?** I have problems with Greenhouse suddenly quitting on me, having limited access to reqs and candidate pages, constantly having to cross check when scheduling. The benefits include the fact that it's very user friendly. ### 16. It gets the job done **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2019 **What do you like best about Greenhouse?** - integrations with Slack - organization of templates - ease of getting and reviewing applicant feedback **What do you dislike about Greenhouse?** - confusing interface - conflicting language used in status areas - too many user levels **What problems is Greenhouse solving and how is that benefiting you?** - made it easy to gather feedback on applicants by interviewers - applicant tracking in a singular spot - positing to multiple job boards at once ### 17. logistics coordinator **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2019 **What do you like best about Greenhouse?** very helpful when preparing for an interview **What do you dislike about Greenhouse?** there is nothing that i dislike, I don't use this too foten **What problems is Greenhouse solving and how is that benefiting you?** I am using greenhouse to prep for interviews so i can view their resumes ### 18. Gets the job done, but leaves more to be desired **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Greenhouse?** Greenhouse makes it very simple to refer candidates for positions and post open positions on social profiles , which is an effective driver of referrals. **What do you dislike about Greenhouse?** The UI can be extremely confusing. Every time I try to find the roles that I am the hiring manager for so that I can see candidates who applied, I can never understand how to get there. The amount of dead space in the navigation makes me wonder whether the information architecture could be improved. Too many clicks to get places. I also think that charging additional for features that ensure fair hiring practices is a bit questionable from an ethics standpoint. **What problems is Greenhouse solving and how is that benefiting you?** We're using Greenhouse to manage our candidate pipeline. It does that job fine. ### 19. Lack of service for a large price tag **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Greenhouse?** Greenhouse.io works great for recruiting purposes **What do you dislike about Greenhouse?** Greenhouse Onboarding hardly transfers any information to ADP and makes it so that I have to continually enter information twice. Also, their customer service is not very good with tickets something not being closed in over a week. **Recommendations to others considering Greenhouse:** I would recommend looking at other services as this one continually falls short for us. **What problems is Greenhouse solving and how is that benefiting you?** Greenhouse is supposed to streamline our recruiting and onboarding process but it often does not. ### 20. Very customizable but a clicker (poor UX) **Rating:** 3.0/5.0 stars **Reviewed by:** Joanna P. | People Partner and Recruiter, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2018 **What do you like best about Greenhouse?** - you can customize it - different types of accounts with different permissions - nice scorecards - good interview prep, places to add additional info - offer management **What do you dislike about Greenhouse?** - poor UX, buttons don't look like buttons - a clicker, you need to go through many pages to do something - many metrics, but way of presenting them is not very useful, especially if you have different stages in different roles, our Hiring Managers don't want to use GH metrics - you can't communicate with your agencies through GH (e.g. comment on their candidate) **What problems is Greenhouse solving and how is that benefiting you?** - managing recruitment stages and communication with candidates and Hiring Managers ### 21. Satisfactory **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Greenhouse?** Effective tool for logging candidate information and interview feedback. **What do you dislike about Greenhouse?** Greenhouse works for my needs. More collaborative functionality could be helpful. **What problems is Greenhouse solving and how is that benefiting you?** Hiring ### 22. greenhouse **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Greenhouse?** it works as advertised and helps in recruitment **What do you dislike about Greenhouse?** needs a better UI or UX to make it easier to use **What problems is Greenhouse solving and how is that benefiting you?** recruitment ### 23. In-Depth but Difficult to Navigate if Not Used Regularly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Greenhouse?** I really like the search options within Greenhouse. At a company where we hire hundreds of candidates per quarter, it's super easy to either search for the position or candidate within Greenhouse. **What do you dislike about Greenhouse?** As someone who does not use Greenhouse every day, but when needed or pulled into interviews, it is sometimes hard for me to navigate. It is extremely in depth, but it goes from page to page to page and I sometimes get lost because not everything is on one page and the 'web breadcrumbs' are not easily/at all visible. **What problems is Greenhouse solving and how is that benefiting you?** Organization for our hiring process, easy to fill out scorecards in a timely manner. ### 24. Greenhouse is Almost There, Helpful ATS **Rating:** 3.0/5.0 stars **Reviewed by:** Jim L. | Chief of Staff and Director of Talent Acquisition, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Greenhouse?** Greenhouse is interesting because I've used a bunch of other old school ATS and they were just not cutting it. Greenhouse is certainly one of the better tools based on how it organizes information, it's clean layout and a few bells and whistles it provides in terms of reporting. I also love their app. **What do you dislike about Greenhouse?** This is supposed to be a power house tool. Yet I still find so many bugs in the system which is frustrating, especially when I'm trying to move quickly. **Recommendations to others considering Greenhouse:** Ensure you know how to get the most out of this software. There is a lot of value, you just need to dig deep for it. **What problems is Greenhouse solving and how is that benefiting you?** Greenhouse is an important applicant tracking system that can help a team track the candidates who are coming into their pipeline as well as the analytics surrounding how a Recruiter is working with those candidates. Once you start pulling that data, and measure that data, you can start to gain insight into your efforts much more effectively. ### 25. CRM useage **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about Greenhouse?** Layout and formatting - though these are constantly changed **What do you dislike about Greenhouse?** That everything is run on the job-level not the candidate level... making permissions and candidate sharing with team members a night mare. Activity feed can also be quite jumbled and admins should have the capability to delete various activity **What problems is Greenhouse solving and how is that benefiting you?** accessibility for our more tech-savvy users; slows down however those business units not as tech-savvy ### 26. There is probably a lot more we could do with it, but we don't utilize it **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2018 **What do you like best about Greenhouse?** I like how you can easily track a candidate along the interview process. **What do you dislike about Greenhouse?** It sometimes seems to hard to find what I am looking for. **Recommendations to others considering Greenhouse:** I feel there is a lot features that we aren't utilizing. **What problems is Greenhouse solving and how is that benefiting you?** We wanted to have a way to easily track our recruits for various job openings. It has helped us to have a one-stop shop to track our notes and thoughts about each candidate. ### 27. Could be better **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Greenhouse?** Available integrations with other platforms **What do you dislike about Greenhouse?** Scheduling interviews is a pain. They would constantly change things without letting us know, which would break our integrations. Reporting isn’t very useful if your interview processes are different and have different stages. Not very intuitive. **Recommendations to others considering Greenhouse:** Do trials with different products and don’t let their features impress you until you can really see them working. Ask for feedback to other companies that are currently using the tool **What problems is Greenhouse solving and how is that benefiting you?** ATS. It can integrate with Typeform for a better candidate experience ### 28. Pretty good way to track candidates **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Greenhouse?** Easy to submit reviews and review resumes. **What do you dislike about Greenhouse?** It is sometimes difficult to navigate the website and find what you're looking for. **What problems is Greenhouse solving and how is that benefiting you?** Collect feedback from interviews. ### 29. Good re:basic recruiting needs, but falls short re:tracking, reporting and referral/lead management **Rating:** 3.0/5.0 stars **Reviewed by:** Jessica A. | Talent Operations, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2016 **What do you like best about Greenhouse?** Interface - system is intuitive and fairly easy to use. Easy to tag other teammates and filter when searching for candidates. **What do you dislike about Greenhouse?** Reporting/tracking - reports are not efficient and it's not that easy to create custom reports based on company needs... we use Tableau (integrated with Greenhouse) for better reporting. I also really dislike the bulk upload function and the fact that "candidates" get bulk uploaded as prospects... which means a human has to go back in and manually move them all into "candidate" buckets. **Recommendations to others considering Greenhouse:** Greenhouse is good for basic recruiting needs, but falls short when it comes to tracking, reporting, and managing a large quantity of leads/referrals (in an efficient manner). **What problems is Greenhouse solving and how is that benefiting you?** One main problem we're trying to solve is how to efficiently manage, track, and followup re: referrals. Benefits, we can easily store all people in Greenhouse but it's been tricky to figure out how to sort leads from active referrals (we don't like the "prospect" bucket)... and figuring out how to easily follow up with larger amounts is tricky. Right now, we set up reminders per referral... gets fairly granular and complicated. ### 30. Good Product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2016 **What do you like best about Greenhouse?** Its very user friendly and is easy to navigate **What do you dislike about Greenhouse?** Their calendar function is terrible, half the time the calendar invitations don't even load into Greenhouse. **What problems is Greenhouse solving and how is that benefiting you?** We use Greenhouse to keep track of all our recruiting. It has been a helpful tool in organizing and keeping track of our various open roles at any time. ## Greenhouse Discussions - [How can i best take advantage of the reports on Greenhouse ?](https://www.g2.com/discussions/how-can-i-best-take-advantage-of-the-reports-on-greenhouse) - 2 comments, 1 upvote - [How do we ensure we are receiving as many candidates as possible?](https://www.g2.com/discussions/how-do-we-ensure-we-are-receiving-as-many-candidates-as-possible) - 1 comment, 1 upvote - [What is the best ways to use candidate packets?](https://www.g2.com/discussions/what-is-the-best-ways-to-use-candidate-packets) - 1 comment, 1 upvote - [How to improve the reporting functions or workaround?](https://www.g2.com/discussions/40570-how-to-improve-the-reporting-functions-or-workaround) - 1 comment, 1 upvote - [Any suggestions to better improve our recruitment sourcing channels and candidate pipeline?](https://www.g2.com/discussions/33640-any-suggestions-to-better-improve-our-recruitment-sourcing-channels-and-candidate-pipeline) - 1 comment, 1 upvote - [View Greenhouse pricing details and edition comparison](https://www.g2.com/products/greenhouse/reviews?filters%5Bnps_score%5D=3&page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A06%3A01+-0500&secure%5Bsession_id%5D=9b16a7f8-2c89-4df4-8d11-f3091aa91c35&secure%5Btoken%5D=53b5482d6a764085d761e2fc78ff1f3e7cd1c807b1e3a1f6230e6d0ddd178126&format=llm_user) ## Greenhouse Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Asana for G Suite](https://www.g2.com/products/asana-for-g-suite/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [Attesto](https://www.g2.com/products/attesto/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [BrightHire](https://www.g2.com/products/brighthire/reviews) - [Brighthire.com](https://www.g2.com/products/brighthire-com/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Caliper](https://www.g2.com/products/millworks-analytics-inc-caliper/reviews) - 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[Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) - [Xref](https://www.g2.com/products/xref-xref/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [zcal](https://www.g2.com/products/zcal/reviews) - [Zinc](https://www.g2.com/products/zinc-work/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Greenhouse Features **Platform Basics** - Interoperability - Performance - Reporting - Real-Time Reporting **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization - Activity Dashboard **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Sourcing** - Candidate Search - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Platform Data** - Platform Search - Visualization - Data Visualization **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Platform Basics** - Interoperability - Performance - Integrations - Internal Chat Integration **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Billing & Invoicing - CRM - Resume Database - Talent Pool - Alerts/Notifications - AI Copilot - Email Marketing - Searchable Database - Reminders - GDPR Compliance - Customizable Branding - Customizable Templates - Job Board - Data Import/Export - Recruiting Firms - Reference Checking - Social Recruiting - Internal HR - Job Requisition - Collaboration Tools - Background Screening **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Content** - Automation - Content Creation - Content Library - Dashboard Creation **Content** - Automation - File Sharing **Platform Functionality** - Dashboard - Talent Management - Diversity - Add-on - Talent Acquisition - Proctoring - Assessments - Assessment Management - Employee Management - Email Management - Recruitment Management - Compliance Management - Training Management - HR Management - Compensation Management - Competency Management - Workflow Management - Performance Management - Mentoring Program Management - Interview Management **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting - Job Management - Employee Referral Management - Campaign Management - Interview Management - Email Management - Recruitment Management - Content Management - Calendar Management - Job Application Management - Customizable Branding **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Additional Functionality** - Sourcing and Candidate Identification - Job Posting - Applicant Tracking - Unbiased Sourcing - Job Description Management - Goal Setting/Tracking **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Marketing Automation - File Sharing - Reporting **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - Billing & Invoicing - CRM - Resume Database - Talent Pool - Alerts/Notifications - AI Copilot - Email Marketing - Searchable Database - Reminders - GDPR Compliance - Customizable Branding - Customizable Templates - Job Board - Data Import/Export - Recruiting Firms - Reference Checking - Social Recruiting - Internal HR - Job Requisition - Collaboration Tools - Background Screening **Additional Functionality** - Surveys & Feedback - Benchmarking - Microlearning - Implicit Bias Elimination - Employee Engagement - Employee Resource Groups - GDPR Compliance - Employee Database - AI Copilot - AI/Machine Learning - Diversity Recruiting - Customizable Templates - Data Collection - Collaboration Tools - Customizable Branding - DEI Assessment - Customizable Reports - Career Development - Trend Analysis - Generative AI - Unified Communications - Candidate Profiles - Reporting/Analytics **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **Agentic AI - Talent Intelligence** - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Email Templates - Background Screening - Chatbot - Talent Acquisition - Generative AI - Job Board - Campaign Analytics - Data Import/Export - Careers Page - Reporting/Analytics - Applicant Tracking - SMS Messaging - Built-in ATS - Skills Assessment - Multi-Channel Marketing - Reporting & Statistics - CRM - Internal HR - Customizable Reports - Email Marketing - Employee Onboarding - Resume Parsing - AI Copilot **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Generative AI **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition ## Top Greenhouse Alternatives - [Jobvite](https://www.g2.com/products/jobvite/reviews) - 4.0/5.0 (653 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (974 reviews)