--- title: Greater Giving Reviews meta_title: 'Greater Giving Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 102 reviews by the users' company size, role or industry to find out how Greater Giving works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 102 scale: '5' date_modified: '2026-08-07' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Greater Giving Reviews **Vendor:** Global Payments **Category:** [Fundraising Software](https://www.g2.com/categories/fundraising) **Average Rating:** 4.2/5.0 **Total Reviews:** 102 ## About Greater Giving Greater Giving, a Global Payments company, is dedicated to providing technology solutions to the nonprofit community in order to improve their fundraising efforts. Greater Giving offers integrated and stand-alone solutions that include event management software, online registration and donation services, online bidding, on-site payment collection, and credit card processing. Best-in-class customer service is also provided leading up to and for the duration of an event. Since 2002, Greater Giving has processed more than $8B in credit card payments in support of nonprofit causes for thousands of organizations and schools across the United States and Canada. Greater Giving also provides free fundraising education resources throughout the year, including webinars, live seminars, eBooks, guides and blog articles. For more information, visit www.greatergiving.com. ## Greater Giving Pros & Cons **What users like:** - Users commend the **ease of use** of Greater Giving, highlighting its user-friendly design and helpful support services. (22 reviews) - Users highly value the **excellent customer support** provided by Greater Giving, making event management smoother and more efficient. (14 reviews) - Users appreciate the **efficiency and ease of event management** with Greater Giving, streamlining their fundraising efforts seamlessly. (10 reviews) - Users value the **ease of use and comprehensive features** of Greater Giving for successful fundraising events. (6 reviews) - Users appreciate the **intuitive interface** of Greater Giving, making event management straightforward and efficient for volunteers. (6 reviews) - Users value the **immediate and flexible reporting** features of Greater Giving for efficient event management. (6 reviews) - Simple (6 reviews) - Users value the **flexibility for on-demand event modification** and timely report generation with Greater Giving. (5 reviews) - Features (5 reviews) - Organization (5 reviews) **What users dislike:** - Users find the **learning curve steep** , facing challenges in setup and reporting due to varied idiosyncrasies. (7 reviews) - Users note a **steep learning curve** with Greater Giving, leading to potential mistakes and a complex setup process. (6 reviews) - Users find the **not intuitive** interface of Greater Giving challenging, requiring more time to learn and adapt. (6 reviews) - Users face **auction issues** like inconsistent payment options and challenges with photo displays and interface design. (5 reviews) - Users find the **interface clunky** , lacking intuitiveness and design flexibility for a better overall experience. (5 reviews) - Image Handling (5 reviews) - Limited Customization (5 reviews) - Auction Functionality (4 reviews) - Design Limitations (4 reviews) - Difficult Setup (4 reviews) ## Greater Giving Reviews ### 1. Easy Navigating **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Greater Giving?** The organizational segmented model of Greater Giving is very user friendly. I appreciate the convenience and ease in using their customer service outreach, they are attentive and professional in their help and responses. When we decided to begin using Greater Giving, it was an easy on-boarding experience. When it comes time to use the platform for our event, I am using Greater Giving daily. I also appreciate the variety of report templates that are offered and well as the ease of navigation from one tab or feature to another. **What do you dislike about Greater Giving?** The only drawback is the increase in online fees and credit card usage fees. **What problems is Greater Giving solving and how is that benefiting you?** The event platform portion has been easy to understand and navigate throughout the website and not have to travel down rabbit holes in order to execute the actions needed. ### 2. Great service ... great products ... great platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Greater Giving?** It is very user friendly for setting up and managing projects of all kinds. The more you use it the easier it becomes as most of the products are similar in nature. The option of the project websites is versatile and fairly simple to create resulting in a professional and appealing public face. The prompts are clear and there is wealth of information in the library to access in various ways. Support is very responsive whether by chat or phone. It is my favorite platform to use and I recommend it to everyone I speak to about project/event platforms. I use it daily during my event seasons and feel very supported as I create and manage my projects. It was also very easy to get started with this platform over one year ago. Integrating our database was easy and efficient. **What do you dislike about Greater Giving?** A few of the defaults that cannot be changed within the website building and the JoinMe options are frustrating to work with. For some reason, many of my students have trouble building their individual fundraising pages. **What problems is Greater Giving solving and how is that benefiting you?** It allows me to streamline my ticketing, seating and fundraising in one place as opposed to having multiple payment/purchase options that have been used in the past. It also allows for ease of tracking individual supporters/households to see ALL that they participate in on the platform. ### 3. Greater Giving is a Wonderful Fundraising Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Liz K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Greater Giving?** Greater Giving is an easy fundraising tool. When I encounter something I have trouble with - setting up webpage or other technical things the Tech Support can always walk me through it an help! **What do you dislike about Greater Giving?** Would like the webpage to be easier to set up. **What problems is Greater Giving solving and how is that benefiting you?** We run our donation page through Greater Giving and have it linked to our webpage. So easy and I get the donation the following week. It is so easy to run my events and auctions through. ### 4. Greater Giving has been everything we need in fundraising software. **Rating:** 5.0/5.0 stars **Reviewed by:** Jen T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Greater Giving?** We love how useer friendly it is. And also the support we receive when we have a question. **What do you dislike about Greater Giving?** We would like to see better intigration with our primary CRM **What problems is Greater Giving solving and how is that benefiting you?** It helps us prepare and execute our large fundraising events. It makes it easy to check them in, and keep track of auction items. ### 5. Generally a good system with some severe quirks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Greater Giving?** I can manage my auction, ticketing, seating chart, donations and sponsorships in one platform that is web based and offers an online auction platform. I have used Auction Tracker paired with a mobile bidding supplier and it was unwieldy and a pain to transfer over right before the auction. I have used Raisers Edge Events module for ticketing and sponsorships and would prefer to use that but they do not offer an auction component and so we made a conscious decision to use Greater Giving even though I have to do a lot of transferring of information into Raisers Edge after the event. Customer service through chat is great and very helpful if I have an issue. **What do you dislike about Greater Giving?** The learning curve is very steep with Greater Giving bc as a database it has some significant idiosyncrasies that if you do not know about them ahead of time you can make some serious mistakes in setting up your auction/gala. I am not a web designer so my event websites tend to look rather plain compared to the sample ones. They are functional. The reporting is not ideal because in order to import my guest list and who actually attended/checked in into Raisers Edge I had to use two different exports and combine them with a vlookup. I do use the recommended reports but I also wish that I could get information just in CSV format instead of a Crystal Reporting type of formatting even with an excel export. **What problems is Greater Giving solving and how is that benefiting you?** I can manage my complete event on GG. I used to have three different systems to manage our large gala auction - auction item tracking, silent auction bidding, and ticketing. **Official Response from Tamara Varner:** > We take all feedback seriously and will work to address the issues you've raised, including improving our platform's navigation and reporting capabilities. We would welcome the opportunity to discuss your concerns further and work with you to find a solution that better meets your needs. We are happy to hear that our customer service through chat was helpful to you. Please don't hesitate to reach out to our customer support team to discuss any further issues or concerns. ### 6. The best software for auctions! **Rating:** 5.0/5.0 stars **Reviewed by:** Adrienne C. | Prevention Outreach Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Greater Giving?** I've been using GreaterGiving for years and wouldn't use anything else for our events! It's the most user friendly, great customer service too. The ability to swipe credit cards and pair them with bidder numbers is essential to a smooth event. The reports, the pre-made forms, all the guides - SO helpful! **What do you dislike about Greater Giving?** I really can't think of anything that isn't working well. If I can't figure something out, I just chat or call customer service and always get help quickly. Maybe improve the functionality of some things like silent auction signs so they could be edited to add graphics. That's the only improvement I can think of! **What problems is Greater Giving solving and how is that benefiting you?** Ease of running an event! Guests are happy too! **Official Response from Jill Boyer:** > Thank you Adrienne for the wonderful review! We're delighted to hear how much you enjoy using our software for your fundraising and working with our client services team. We pride ourselves on always being there for our clients. Your feedback is so helpful and has been communicated to our product team. ### 7. GG is the most comprehensive auction system available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Greater Giving?** The flexibility of the system...and the high quality technical support **What do you dislike about Greater Giving?** The systems takes takes time to learn and requires some technical skills **What problems is Greater Giving solving and how is that benefiting you?** We need a comprehensive auction systems that frames our auction event, provides the auction system infrastructure, support communications with participants, and handles the financial elements. Having all of these capabilities within the GG systems makes the process easier and reduces errors. ### 8. Greater Giving Review **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Greater Giving?** Greater Giving has provided excellent training tools and support. Their support articles, webinars and live customer support are significant benefits of working with them. **What do you dislike about Greater Giving?** Some features may not be intuitive to users, and the time needed to invest in learning the software may not be afforded to organizations with a shorter timeline for setup. **What problems is Greater Giving solving and how is that benefiting you?** Greater Giving has been working on providing a more efficient admissions process. This past year they added an RSVP page with multiple benefits for gathering and sending information to guests. **Official Response from Jill Boyer:** > Thank you so much Katherine for taking the time to leave us such a glowing review! We're thrilled to hear that our training resources and client services team have been helpful to you. Best of luck with your ongoing fundraising efforts. We are always here for you when needed. ### 9. Works Well for Auction Management **Rating:** 4.0/5.0 stars **Reviewed by:** David E. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Greater Giving?** Excellent support easy to use online bidding **What do you dislike about Greater Giving?** Online account and in person are kinda confusing to use **What problems is Greater Giving solving and how is that benefiting you?** Managing Auctions ### 10. Increased Fundraising, Organized us better! **Rating:** 4.0/5.0 stars **Reviewed by:** Dasha O. | Director of Campus Services , Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Greater Giving?** I love all the features it offers. The customer service is OUTSTANDING! Always answer my questions quickly. **What do you dislike about Greater Giving?** The website building is clunky. Needs to be much more user friends, maybe with templates, where you can just roll in your info. Needs to be more design eay/beautiful. **What problems is Greater Giving solving and how is that benefiting you?** Organizing all the auction items, pre-registering bidders, reporting. **Official Response from Tamara Varner:** > We appreciate you for sharing such a positive review with us! It's wonderful to hear that our platform's features have proven valuable for your fundraising initiatives. Your business means a lot to us, and we eagerly anticipate continuing to support the success of your organization's fundraising efforts. ### 11. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Greater Giving?** The interface and design options for fundraising events are amazing through Greater Giving. I call it a Cadillac when talking about it to others. Though it might seem hard to learn how to customize it, the customer service department is top notch and always answer questions thoroughly and quickly. **What do you dislike about Greater Giving?** Great Giving does not have an interface that allows you to track one supporter through all projects, however this information can be accessed through a reporting tool. **What problems is Greater Giving solving and how is that benefiting you?** Tracking all of the data from fundraisers and giving us a user-friendly registration interface. **Official Response from Tamara Varner:** > Thank you so much for leaving a review. Our Customer Service team is always ready to help when you need it. We're thrilled to hear that our software has made a positive impact on your organization's fundraising efforts, and proud to be a part of your success! ### 12. Works well and good support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Greater Giving?** Pretty easy to use and nice to have a record of past events. Excellent Customer Service **What do you dislike about Greater Giving?** Wish the online auction looked more modern **What problems is Greater Giving solving and how is that benefiting you?** Auction Management ### 13. Helpful for all events! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Greater Giving?** Greater Giving helps us with all of our school fundraising events, whether a large-scale auction or a small trivia night. We can quickly sell tickets, host a silent auction, and everything in between! Customer service is also incredibly helpful. **What do you dislike about Greater Giving?** Transferring data to a different database and running reports is a little tricky. **What problems is Greater Giving solving and how is that benefiting you?** All of my events and fundraising needs! **Official Response from Tamara Varner:** > Thank you for taking the time to leave us such a positive review! It's great to know that you find our platform helpful to use no matter what size event you are hosting. We appreciate your work and look forward to continuing to support your school's fundraising success. ### 14. We love Greater Giving! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Greater Giving?** Customer Service reps are so knowledgable. **What do you dislike about Greater Giving?** It's not intuitive in areas that could be easier. **What problems is Greater Giving solving and how is that benefiting you?** great way to organize and create auction donations, purchases, attendance, etc. **Official Response from Jill Boyer:** > Thank you for saying how much you love Greater Giving! It's great to know that you find our amazing client services team helpful. We are always working on our software being more intuitive and appreciate your feedback. ## Greater Giving Discussions - [What does Greater Giving do?](https://www.g2.com/discussions/greater-giving-event-what-does-greater-giving-do) - [What does Greater Giving do?](https://www.g2.com/discussions/what-does-greater-giving-do) - [Is greater giving a CRM?](https://www.g2.com/discussions/greater-giving-event-is-greater-giving-a-crm) - [Is greater giving a CRM?](https://www.g2.com/discussions/is-greater-giving-a-crm) - [What is Greater Giving Software?](https://www.g2.com/discussions/what-is-greater-giving-software) - [View Greater Giving pricing details and edition comparison](https://www.g2.com/products/greater-giving/reviews?filters%5Bsentiment_snippet%5D=1241233&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A05%3A32+-0500&secure%5Bsession_id%5D=3446ad2e-f6c6-4ce0-8e6b-18cb09f95657&secure%5Btoken%5D=c9e1ebe0acd7b94de431f8eefeb956ae179e5d3680c99fb8571c4d8faf7e3728&format=llm_user) ## Greater Giving Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising - Live Auction - Online Auction - Silent Auction - Reverse Bidding - Absentee Bidding - Proxy Bidding - Online Bidding **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **User Interface** - Bidder Profiles - Sorting - Bid Alerts - Mobile Alerts **Marketing** - Email Marketing **Administration** - Bid Confirmation - Payment Processing - Reporting - Electronic Payments - Credit Card Processing **Additional Functionality** - Reporting & Statistics - Customizable Branding - Buy Now Option - Mobile Access - Image Library - Event Tracking - Event Management - Event Scheduling - Shipping Management - AI Copilot - Bid Management - Real-Time Monitoring - Email Management - Search/Filter - Watch List - Social Media Integration - Alerts/Notifications - Activity Dashboard - Membership Management - Website Management - Catalog Management - Inventory Management - Campaign Management - Donor Management - Receipt Management - Real-Time Notifications - Attendance Management - Billing & Invoicing - Registration Management - Generative AI **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export ## Top Greater Giving Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (511 reviews) - [GiveSmart](https://www.g2.com/products/givesmart/reviews) - 4.5/5.0 (156 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews)