Gravity Forms Reviews (248)

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Gravity Forms Reviews (248)

View 1 Video Reviews
4.7
248 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the flexibility and ease of use of Gravity Forms, highlighting its ability to create both simple and complex forms without extensive coding knowledge. Many appreciate the extensive integration options with other services, which enhance its functionality for various business needs. However, some users note that advanced features often require additional add-ons, which can complicate the setup process.

Pros & Cons

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VV
Vinod V.
Editor
Small-Business (50 or fewer emp.)
"The greatest Wordpress plugin ever"
5/5
What do you like best about Gravity Forms?

It is super versatile. You can actually use it to build a whole website. The support is top-notch, and the ecosystem around it is very vibrant. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

If I had to absolutely pick one thing to dislike, it is the fact that the default telephone number field is very basic. Review collected by and hosted on G2.com.

ER
Erwin R.
web designer
Small-Business (50 or fewer emp.)
"Essential for WordPress websites"
4.5/5
What do you like best about Gravity Forms?

Gravity Forms is a premium plugin that guarantees ongoing development of the plugin. It's been around since (almost) day one from WordPress. The developers do know exactly what they are doing. Super user-friendly admin. The possibilities are endless. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

There's not much that we don't like about Gravity Forms. You can say being a premium it comes with a cost, but then again, you get a lot of value fro your money. Review collected by and hosted on G2.com.

DB
Dawson B.
President
Small-Business (50 or fewer emp.)
"The Best Form Builder for WordPress"
5/5
What do you like best about Gravity Forms?

It's incredibly robust and extremely well supported. And the developers release new features and integrations regularly. And there's a vast developer community around Gravity Forms so support and innovation are easily available. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

This is actually a good thing, but the wait time for new features can sometimes be long (because they won't release an update until after its been rigorously tested, which is why it's a good thing). Review collected by and hosted on G2.com.

PJ
Paul J.
Small-Business (50 or fewer emp.)
"Gravity Forms + PayPal = losing 15% sales because payments fail"
0/5
What do you like best about Gravity Forms?

The forms are nice to use. Download into spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

We have had an online business for 8 years. We were recommended to use Gravity forms to improve checkout experience and connect to our account at PayPal. Reasonably straight ahead. All seemed to go smoothly. However, immediately after activating and for over 5 months now, we have suffered from 10-15% failed payments and PayPal and Gravity forms have no answer as to why. Debug reports, total account access provided to both Gravity Forms and PayPal - and that remains open today. Nothing. No one knows anything. PayPal has been shocking to deal with. Gravity blames PayPal. PayPal can't see any issue on their end. No customer service. No one can help. No one has the "tools" to fix the problem. We get template replies, case closed emails from do not reply addresses. The 'service' from both PayPal, and Gravity forms, is criminal. Evidently, neither of these organisations seem to understand that if we are having these issues with Gravity Forms and PayPal interactions, then it MUST be happening to others out there. Are we all being blocked? while they both take our money? Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Fantastic Technical Support"
5/5
What do you like best about Gravity Forms?

Their technical support team is the best I've encountered in the 10 years I have been building with Wordpress. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

I don't know of any problems with the plugin. Review collected by and hosted on G2.com.

Jon B.
JB
Jon B.
Owner
Internet
Small-Business (50 or fewer emp.)
"For over 10 years my go to form solution"
5/5
What do you like best about Gravity Forms?

It's reliable, and has an extensive library of add-ons for nearly every service you can imagine. It also is well documented for custom extensions. This is why there are so many add-ons for obscure 3rd party integrations you've never heard of until you actually need them. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

My biggest complaint for years was a slightly outdated and "not as intuitive UI as I'd like", but they updated it a few years ago and I really don't have any complaints anymore. Review collected by and hosted on G2.com.

Chad B.
CB
Chad B.
Founder
Small-Business (50 or fewer emp.)
"It’s the undisputed champ among WordPress form builders"
5/5
What do you like best about Gravity Forms?

It allows us to build forms that are about as simple or complex as we need. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

I would love for the date picker to be full width by default and I would if there was a way to style the plugin to match Divi styles without the need for CSS or third-party plugins. Review collected by and hosted on G2.com.

Kenneth F.
KF
Kenneth F.
Owner
Small-Business (50 or fewer emp.)
"Great form builder that does what it is supposed to do."
5/5
What do you like best about Gravity Forms?

I like that it allows you to create very simple sign up forms for lead gen. It is not facy, but it is a simple process and makes things easy for me. I like how simple it is to use, and I think that's the most important part of this tool. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

There are not too many features, such as A/B testing or designing it the way you want it to look like. I wish they would be more features that I could take it vantage of. There are other competitors out there that have way more features than this one. Review collected by and hosted on G2.com.

Stefan G.
SG
Stefan G.
Operations Director
Small-Business (50 or fewer emp.)
"Gravity Forms is our go to form builder for WordPress."
5/5
What do you like best about Gravity Forms?

Gravity Forms is a great form builder plugin for WordPress. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

In the past, form styling was a bit tricky, but not anymore. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Very versatile and functional form system"
4.5/5
What do you like best about Gravity Forms?

Gravity forms integrates well with other platforms, making data transfer possible across all your silos. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

Gravity forms is highly adaptable, but with that comes a degree of knowledge required to get the form exactly how you want it. That requires some patience and learning. Review collected by and hosted on G2.com.