AG
Aleksandar G.
Mid-Market (51-1000 emp.)
"Great application with rich features and plugins"
5/5
What do you like best about Gravitee.io?

Many plugins for different use cases which are very helpful. Intuitive UI that makes it easy to navigate through the application.

Compared to other API management solutions that I have used, it was easier to get started. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

So far I couldn't find any issue while I was using the application. There are some complex specific features that are not yet implemented, but they are actually already on the product roadmap, so it's not a big deal. Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

Hi Aleksandar! Getting started with API management solutions can sometimes be challenging, we're delighted to hear that Gravitee.io made the onboarding process easier for you compared to other solutions you've used. Our goal is to provide a user-friendly and accessible platform that empowers users to efficiently manage their APIs.

Regarding any potential dislikes, we appreciate your understanding that certain complex features are still in development. We're actively working on implementing these features and have included them in our product roadmap. We assure you that our team is committed to continuously enhancing the platform to meet the evolving needs of our users.

It's fantastic to hear how Gravitee.io has solved your API management challenges. By consolidating multiple APIs located on different servers into one centralised platform, you can efficiently manage and monitor all your APIs in a single place. We're thrilled that our platform's policies have helped improve the security of your APIs, providing you with peace of mind.

Additionally, we're glad that you find the API Designer functionality valuable. This feature allows you to design APIs with a focus on your business logic, enabling you to align your APIs with your specific requirements effectively.

Thank you for your positive feedback and for choosing Gravitee.io for your API management needs. If you have any further suggestions or questions, please don't hesitate to reach out to our support team. We're here to assist you every step of the way.

Best regards,

Georgie

EM
Ed M.
Small-Business (50 or fewer emp.)
"Gravitee - High on value, low on friction, APIM done right"
5/5
What do you like best about Gravitee.io?

The Gravitee team is tops on support. What other options in the marketplace have additional fees, Gravitee includes. From sales (yes, even the sales process was a good experience), to onboarding, to early development, answers come quickly, and continual reinforcement that the Gravitee team will accommodate changes to our cloud-hosted version.

As we get our heads wrapped around the tool's flexibility, the depth of functionality becomes more apparent.

We looked at every option we could find, Tyk, Okta/Auth0, Kong, OSS, and found Gravitee to be the best value for our fintech startup.

Gravitee is a must-consider for an APIM. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

I wished the FAPI tools and functionality was more mature when we signed up for Gravitee. Nothing on the Gravitee side, but we signed up with another Auth service for user credentials before finding Gravitee. Not a problem on the Gravitee side. Review collected by and hosted on G2.com.

Craig S.
CS
Craig S.
Interim CTO
Mid-Market (51-1000 emp.)
"Came for the product, stayed for the partnership"
4.5/5
What do you like best about Gravitee.io?

The team at Gravitee have a great product but really did all they could to make our project a success. Their product and consulting saved us a lot of time and money. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The product was tricky to implement / manage via APIs initially, and that inhibited adoption in the early days. This has been massively improved with later releases. Review collected by and hosted on G2.com.

MR
Martin R.
Small-Business (50 or fewer emp.)
"Well designed and to the point product"
5/5
What do you like best about Gravitee.io?

It is very well designed from the beginning, and the API-first approach is what they do live. Intuitive UIs make orientation at the starting point easier. Having API and Events in the same place to work with is impressive and unique. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

At begin the documentation was not that great, but they are working on a new one and in the meanwhile, the team was very supportive of getting what was needed. Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

Dear Martin R,

Thank you for sharing your positive feedback about Gravitee.io. We appreciate your kind words and are thrilled to hear about your positive experiences with our platform.

We take great pride in our API-first approach, and it's fantastic to know that you find our design well-crafted right from the beginning. Our team has put significant effort into creating intuitive UIs to ensure a smooth onboarding experience for our users.

We understand that our documentation may have initially fallen short of your expectations initially. However, we have taken your feedback seriously, and I'm pleased to inform you that we have been diligently working on a new and improved documentation to provide even better support. In the meantime, we are glad that our team was able to offer the necessary assistance and support to address your needs.

Gravitee.io aims to solve various problems, and we are delighted that you find our security flow inclusive with the Access Manager. It's also fantastic to hear that having APIs and Events in one centralised location has been incredibly beneficial for your processes. We continuously strive to provide comprehensive solutions that empower our users and enhance their overall experience.

Once again, we sincerely appreciate your positive review and your recognition of our efforts. If you have any further feedback or suggestions, please don't hesitate to reach out. We are always eager to improve and cater to the needs of our valued users.

Thank you for choosing Gravitee.io.

Georgie

Ashutosh M.
AM
Ashutosh M.
Associate Software Engineer
Enterprise (> 1000 emp.)
"Customizable and Open-Source API Management with Gravitee"
4.5/5
What do you like best about Gravitee.io?

Gravitee is a low-code, no-XML policy configuration, highly customizable API management platform with a performant API gateway and fully open source. It uses plugins to manage policies and offers over 100 plugins, with the ability to create your own.

The platform provides adaptive multi-factor authentication and native identity and access management features.

User-friendly interface for configuring policies and rules for APIs and API plans, along with a portal that exposes available APIs and associated documentation. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

I haven't encountered any other issues with Gravitee that I know of or use on a daily basis, except for the need for a more user-friendly UI in the API developer portal. Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

Dear Ashutosh,

Thank you for taking the time to share your positive feedback about Gravitee.io. We appreciate your kind words and are thrilled to hear about the aspects of our platform that you find valuable.

We are proud to offer a low-code, highly customisable API management platform. Our commitment to being fully open source allows for flexibility and adaptability to suit your specific needs. It's great to hear that you appreciate the extensive plugin library, with all of the plugins available, and the ability to create your own.

Our team has put significant effort into designing a user-friendly interface for configuring policies and rules for APIs and API plans. We're pleased that you find it intuitive and easy to use. Additionally, our portal aims to expose available APIs and associated documentation, providing a seamless experience for developers.

We appreciate your feedback regarding the API developer portal's user interface. We are continuously working on enhancing our platform and improving the user experience, and your input is invaluable in that process. Rest assured that we are actively exploring ways to make the API developer portal even more user-friendly.

It's fantastic to hear that Gravitee.io has helped you develop a tool for managing APIs efficiently. The ability to record each request, automatically generate documentation, conduct real-time testing, and provide health analytics for your APIs can greatly streamline your API management processes.

Thank you once again for your positive review. If you have any further suggestions or feedback, please feel free to reach out to us. We are dedicated to providing the best possible experience for our users.

All the best,

Georgie

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Gravitee.io is packed with easy-to-use features for managing enterprise APIs."
4.5/5
What do you like best about Gravitee.io?

The intuitive interface allowed me to manage access easily, permissions and security policies for my APIs, which greatly simplified organizing my APIs.

The log system is resilient and gives me better visibility of my APIs despite many calls (3 million per month). Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The ergonomics of the gateway administration interface could be optimized, especially when publishing an API that requires many clicks. The gravitee.io tool is relatively easy to learn with some practice. Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

Hello, Thank you for taking the time to provide feedback on your experience with Gravitee.io. We appreciate your positive comments and are thrilled to hear about the aspects of our platform that have been beneficial to you.

We understand the importance of visibility and logging, particularly when dealing with a high volume of API calls. We are pleased to hear that our log system has provided you with resilience and improved visibility, even with 3 million API calls per month! Ensuring that you have comprehensive insights into your APIs is crucial, and we are committed to delivering a robust logging system to support your needs.

We appreciate your feedback regarding the gateway administration interface. We continuously strive to optimise our platform's ergonomics and usability. Your input is valuable to us as we work towards improving the publishing process for APIs, especially when it requires multiple clicks. We appreciate your patience and understanding as we work to enhance the overall user experience. We have a lot of demo videos that can be found at our demo centre. I've linked that here. This should help with learning the platform. We of course have our certifications programme too!

Gravitee.io is designed to solve various problems, and we are pleased to hear that it has helped you in implementing call quotas to protect your APIs. Additionally, having better visibility of your customers' API calls in error allows you to proactively correct and optimise your services. We are also glad to hear that you have successfully monetised your APIs by implementing associated offers based on the maximum number of calls over a specific period. Maximising the value of your APIs and generating revenue is a significant benefit of our platform.

Thank you for your valuable feedback and for sharing your positive experiences with Gravitee.io. If you have any further suggestions or feedback, please don't hesitate to reach out. We are committed to continuously improving our platform to meet your evolving needs.

Best regards,

Georgie

See how Gravitee.io improved
Verified User in Logistics and Supply Chain
EL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"It is not just a API platform it is an integration enabler"
5/5
What do you like best about Gravitee.io?

Currently, the Alert Engine as it helps our producers and consumer. We have worked with Gravitee for a while - the team behind it is continuously bringing great new features that I love Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

There is not one thing jumping straight to my head. Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

Thank you for taking the time to share your feedback on Gravitee.io . We greatly appreciate your kind words and are thrilled to hear that it has been beneficial for both our producers and consumers.

At Gravitee, we take great pride in our team's dedication to consistently deliver innovative features. We are delighted that you have been enjoying the new additions we have introduced over time.

Your positive review encourages us to continue pushing the boundaries and enhancing our Alert Engine further. We value your support and will strive to maintain the same level of excellence that you have come to expect from us.

Should you have any suggestions or additional feedback, please feel free to reach out to us. We are always open to improving our services based on our customers' needs.

Thank you once again for your kind words. We truly appreciate your continued support.

Best regards,

Georgie

BN
Bjarne N.
Mid-Market (51-1000 emp.)
"Gravitee is a very helpfull tool for the hagebau. It is running very well."
4.5/5
What do you like best about Gravitee.io?

The logging part of gravitee is the most helpfull part. Most of the time we made machine to machine communication, so therefore the logging is extremly good to know what is happening! Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The amount of updates is kindly too high. Therefore there are in every version some small but obvious issues. I would suggest to make less releases but then more "stable" versions. Review collected by and hosted on G2.com.

Hansen S.
HS
Hansen S.
Head of IT
Mid-Market (51-1000 emp.)
"Reliable APIM that start from anywhere you want"
4/5
What do you like best about Gravitee.io?

it is a reliable platform for API that have a good support, a great community and still ever growing that help user monitor, manage and published API in an enterprise level way starting at any level Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

It uses some very familiar tools like elastic and mongo DB which is great, however the platform somewhat assume that managing those tools is a given hence it sometimes causes issue if not managed properly Review collected by and hosted on G2.com.

Bernard A.
BA
Bernard A.
Advisor I, Technical Support
Enterprise (> 1000 emp.)
"Gravitee.io is one of the best API management"
5/5
What do you like best about Gravitee.io?

This product is very convenient to use and easy to integrate to existing systems and processes. It offers ton of features that is helpful and effective in design, development, security, management and productization. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

Nothing to complain about or to improve as it works best for us. It is fine as it is. Review collected by and hosted on G2.com.