Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great VOIP service for SMBs!"
4.5/5
What do you like best about Grasshopper?

User-friendly (easy to navigate), plus I love being able to use it both on my desktop and phone. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

The desktop interface seems slow at times. By slow I mean not crisp or not as responsive. Whenever I have my earphones on and Grasshopper rings, the ringtone startles me every time. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Useful Tool"
4/5
What do you like best about Grasshopper?

Decent interface, you can text, call, leave voicemails, multiple lines, and instant responses. Also, quick support bot in case you need any assistance. Plus the mobile app, it's a plus! Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

The app itself doesn't have a built-in option section, so you'll have to use your browser to configure your stuff. The ringing sounds a bit cheap, I might say.

Also mentioning a few bugs and having troubles with logged sessions. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Grasshopper makes having a business line easier and cheaper!"
4.5/5
What do you like best about Grasshopper?

I love being able to have an app on my phone for our business line and take calls from my cell phone, but I still have a separate business number, so I am not using my personal number. It makes it more professional, and I can take office calls from anywhere! Not only can I take calls from my office number, but I can also text as well. You just need the app, not even an actual landline phone. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

I wouldn't say I like that they don't seem to filter spam texts. They can sometimes crowd the inbox. Review collected by and hosted on G2.com.

Verified User in Building Materials
UB
Verified User in Building Materials
Enterprise (> 1000 emp.)
"A platform with infinite possibilities"
4/5
What do you like best about Grasshopper?

Grasshopper being open source is a platform with infinite possibilities. It's amazing that we get to design or simulation workflows and customise the visualisations. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

It was hard to get at first. I don't like that is not readable at full view of the script. Better zoom options would improve this. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"Robust Rhino Plugin"
5/5
What do you like best about Grasshopper?

Grasshopper has a very wide range of capabilities. It take a Rhino workflow to the next level and allows users to realize nearly any modeling imaginable. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

I dislike the way Grasshopper manages files. It would nice for a .gh file to be integrated into a rhino file so that you don't have to worry about coordinating multiple files. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Lost ownership of our phone number"
0.5/5
What do you like best about Grasshopper?

We used this service for almost 5 years without issue. It was reliable 99%. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

After almost 5 years, they lost ownership of our business phone number. We are now on week 2 of this issue and we don't have any solutions from them while people who call may think we are out of business. The customer service has been odd - we only speak to "level one" techs who dont know what is going on with the other levels. We told them when we called that our number appears to have been hijacked. They came up with another reason it wasnt working. Then a week later stated that the number was out of their possession. Review collected by and hosted on G2.com.

Myron L.
ML
Myron L.
Senior Director of Operations
Small-Business (50 or fewer emp.)
"Great service for small businesses"
5/5
What do you like best about Grasshopper?

I like the fact that I am assigned a toll-free number that forwards the caller to a main prompt. It forwards callers to either a particular extension or to a general extension such as the operator. These calls are forwarded to my cell phone so I can distinguish incoming calls a personal or business. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

Sometimes incoming calls appear as unknown caller as opposed to the company telephone number. For the most part, this is not a problem. Review collected by and hosted on G2.com.

KK
Kevin K.
Director
Mid-Market (51-1000 emp.)
"Grasshopper saves our business during COVID"
5/5
What do you like best about Grasshopper?

The simplistic approach to the admin portal. Anyone can use it. Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

I wish the branching extension could have sub branches Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Very please with Grasshopper"
5/5
What do you like best about Grasshopper?

Ease of use for setting up company extensions Review collected by and hosted on G2.com.

What do you dislike about Grasshopper?

Unreliability of mobile phone app could be improved Review collected by and hosted on G2.com.

Justin B.
JB
Justin B.
Vendor Relations Manager
Mid-Market (51-1000 emp.)
"Enabled us to make sure people are getting calls"
4.5/5